接待櫃台

西德馬克費爾班克斯會議中心飯店的評分

3.5 out of 5

評論

8.2

非常好

10 分,有夠讚;1000 則評論中有 483 則" "
8 分,不錯哦;1000 則評論中有 267 則" "
6 分,一般般;1000 則評論中有 132 則" "
4 分,不太好;1000 則評論中有 63 則" "
2 分,很糟糕;1000 則評論中有 55 則" "

8.4/10

整潔度

8.6/10

員工素質

8.2/10

設施服務

8.2/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

Wei

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
没有车接送
於 2024 年 2 月住了 1 晚
EH 於 2024年2月15日回覆
Thanks for staying with us and providing some feedback!

10/10 有夠讚

XIAOYING

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 4 晚
EH 於 2024年2月9日回覆
Thanks for staying with us and providing some positive feedback!

10/10 有夠讚

JIE

於 2023 年 11 月住了 4 晚
EH 於 2023年11月18日回覆
Thanks for staying with us and giving some feedback!

4/10 不太好

SiJia

情侶出遊
不喜歡:員工素質和住宿環境和硬體
酒店太旧了,房间里有股味道。前台工作人员业务能力不行,check in 了20分钟,最后还刷了两次我的卡,很无语
於 2023 年 2 月住了 4 晚
EH 於 2023年2月17日回覆
Thanks for the feedback, at this time we were training a new front desk agent and it was taking awhile, I do apologies for any issues you've had. We are working on improving

10/10 有夠讚

Zihua

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 2 月住了 1 晚

8/10 不錯哦

真實旅客

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點很棒,服務人員態度很親切
於 2021 年 11 月住了 3 晚
Brigitte 於 2021年11月24日回覆
Thank you for staying with us, we appreciate your feedback!

6/10 一般般

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 3 月住了 4 晚
Cori 於 2021年3月27日回覆
Thank you for staying with us, we appreciate your feedback.

10/10 有夠讚

Daleen,Lodi

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great for business and pleasure
於 2024 年 4 月住了 1 晚
EH 於 2024年5月3日回覆
Thanks for staying with us and providing some feedback!

10/10 有夠讚

Kathy

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed every aspect.
於 2024 年 4 月住了 7 晚
EH 於 2024年4月25日回覆
Thanks for staying with us and providing some feedback!

10/10 有夠讚

Ning,LUTHERVILLE

於 2024 年 3 月住了 1 晚
EH 於 2024年4月25日回覆
Thanks for staying with us and providing some feedback!

6/10 一般般

Eddy

團體旅遊
The breakfast buffet was quite underwhelming, nothing noteworthy to mention.
於 2024 年 3 月住了 3 晚
EH 於 2024年4月20日回覆
Thanks for staying with us and providing some feedback!

8/10 不錯哦

Jessica

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location is convenient to downtown and the airport. Breakfast included. Decent price for a decent stay!
於 2024 年 4 月住了 3 晚
EH 於 2024年4月20日回覆
Thanks for staying with us and providing some feedback!

8/10 不錯哦

John

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was good highly recommend
於 2024 年 4 月住了 3 晚
EH 於 2024年4月13日回覆
Thanks for staying with us and providing some positive feedback!

8/10 不錯哦

yoshiro

家庭旅遊
喜歡:整潔度和員工素質
24時間フロントに人がいたので、オーロラ見学から深夜にホテルに帰って来ても安心でした。
於 2024 年 4 月住了 4 晚

10/10 有夠讚

George

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2024 年 4 月住了 1 晚
EH 於 2024年4月12日回覆
Thanks for staying with us and providing some feedback!

10/10 有夠讚

maria

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Me gustó el restaurante la tienda el servicio y muy bueno el desayuno
於 2024 年 4 月住了 2 晚
EH 於 2024年4月11日回覆
Thanks for staying with us and providing some feedback!

6/10 一般般

Stefany

情侶出遊
喜歡:員工素質
不喜歡:住宿環境和硬體
Very outdated property.
於 2024 年 4 月住了 1 晚
EH 於 2024年4月11日回覆
Thanks for staying with us and providing some feedback!

10/10 有夠讚

JACQUELINE

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
EH 於 2024年4月12日回覆
Thanks for staying with us and providing some feedback!

8/10 不錯哦

Celine

情侶出遊
喜歡:整潔度和員工素質
Appreciated the mini fridge, but I was hoping for a microwave in the room. Also the TV service is terrible. Local cable channels glitching and dropping dialogue. The room was clean and comfortable and the staff was friendly and helpful!
於 2024 年 4 月住了 1 晚
EH 於 2024年4月11日回覆
Thanks for staying with us and providing some feedback! We are sorry about any issues you had while staying - we'll look into them

10/10 有夠讚

Allison

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall a 10/10 experience! The property was more than I expected for the very reasonable price! Breakfast was great!
於 2024 年 4 月住了 1 晚
EH 於 2024年4月11日回覆
Thanks for staying with us and providing some feedback!

10/10 有夠讚

trang

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚
EH 於 2024年4月11日回覆
Thanks for staying with us and providing some feedback!

6/10 一般般

John

家庭旅遊
喜歡:設施服務
The buffet breakfast was a great start to each day. Breakfast was always your basic hotel style scrambled eggs with some sort of bacon or sausage and cold potatoes and the typical stale danish… not complaining just saying how it is which is actually just fine with me given the time savings it affords you not having to go find a place for breakfast every morning.
於 2024 年 4 月住了 4 晚
EH 於 2024年4月11日回覆
Thanks for staying with us and providing some feedback!

10/10 有夠讚

Danny

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good.
於 2024 年 4 月住了 4 晚
EH 於 2024年4月11日回覆
Thanks for staying with us and providing some feedback!

6/10 一般般

Marcus

喜歡:員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
EH 於 2024年4月11日回覆
Thanks for staying with us and providing some feedback!

10/10 有夠讚

Allison

喜歡:整潔度、員工素質和住宿環境和硬體
Very easy to park and checkin. The room was clean and warm
於 2024 年 4 月住了 1 晚
EH 於 2024年4月7日回覆
Thanks for staying with us and providing some feedback!

10/10 有夠讚

Roxanne

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Very friendly staff
於 2024 年 4 月住了 1 晚
EH 於 2024年4月7日回覆
Thanks for staying with us and providing some feedback!

10/10 有夠讚

SOFYA

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Well for me Fairbanks is just to see Aurora The hotel was clean, breakfast ok Lobby was nice
於 2024 年 3 月住了 3 晚
EH 於 2024年4月7日回覆
Thanks for staying with us and providing some feedback!

10/10 有夠讚

Lecil

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel
於 2024 年 4 月住了 4 晚
EH 於 2024年4月7日回覆
Thanks for staying with us and providing some feedback!

8/10 不錯哦

Shannay

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff. Restaurants are walking distance. Tours are able to pick you up from here. Very clean rooms and lobby. The only sad thing was that the store was closed until the day after I left. The AC was also blowing at me when I was sleeping but you can adjust it. Overall I’m glad I picked this hotel. It was very clean and close to things in town that we wanted to go to.
於 2024 年 3 月住了 3 晚
EH 於 2024年4月7日回覆
Thanks for staying with us and providing some positive feedback!

2/10 很糟糕

carlos

不喜歡:整潔度和住宿環境和硬體
I checked out one day earlier because we found a ball of hair on the floor of the bathroom
於 2024 年 4 月住了 2 晚
EH 於 2024年4月4日回覆
Thanks for staying with us and providing some feedback! We do apologies for any and all issues you had while staying with us!

8/10 不錯哦

Davina

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean, amazing views from the 6th floor. Great breakfast and dining hall in the mornings. Enjoyed our two night stay here. Would definitely stay when in Fairbanks again!
於 2024 年 3 月住了 2 晚
EH 於 2024年4月4日回覆
Thanks for staying with us and providing some feedback!

10/10 有夠讚

Kerri

於 2024 年 4 月住了 1 晚
EH 於 2024年4月25日回覆
Thanks for staying with us and providing some feedback!

10/10 有夠讚

Alejandro

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location and service
於 2024 年 4 月住了 1 晚
EH 於 2024年4月4日回覆
Thanks for staying with us and providing some feedback!

10/10 有夠讚

Kenzie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
EH 於 2024年4月4日回覆
Thanks for staying with us and providing some feedback!

10/10 有夠讚

Kristopher

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and comfortable. The restaurant had wonderful service and great food. Easy and quiet location.
於 2024 年 3 月住了 5 晚
EH 於 2024年4月2日回覆
Thanks for staying with us and providing some feedback!

10/10 有夠讚

crissand

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
EH 於 2024年4月2日回覆
Thanks for staying with us and providing some feedback!

8/10 不錯哦

Sriram

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 5 晚
EH 於 2024年4月2日回覆
Thanks for staying with us and providing some feedback!

8/10 不錯哦

T.M.

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
EH 於 2024年4月2日回覆
Thanks for staying with us and providing some feedback!

8/10 不錯哦

Sarika

於 2024 年 3 月住了 1 晚
EH 於 2024年4月18日回覆
Thanks for staying with us and providing some feedback!

10/10 有夠讚

Gary

喜歡:員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
EH 於 2024年3月29日回覆
Thanks for staying with us and providing some feedback!

10/10 有夠讚

Zilong

喜歡:整潔度、員工素質和住宿環境和硬體
good!
於 2024 年 3 月住了 3 晚
EH 於 2024年3月29日回覆
Thanks for staying with us and providing some feedback!

8/10 不錯哦

Maria

情侶出遊
喜歡:員工素質、設施服務和住宿環境和硬體
Good restaurant! The signature fish plate was my favorite.
於 2024 年 3 月住了 2 晚
EH 於 2024年3月25日回覆
Thanks for staying with us and providing some feedback!

4/10 不太好

Thomas

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
Both of our evenings the TV was cutting out and pixelating. Apparently this was blamed on the cable company. With the thermostat at it's coolest setting, it was still too warm in the room. The carpet had a stain right in the center of the room. Personnel were pleasant and the breakfast was nicely done. Apparently the hotel is owned by the tour companies who may be putting profits above customer satisfaction, a short sighted approach. When we checked out I listed the deficiencies noted during our stay and the agent wrote them down but said any discount or compensation would have to come through Expedia. I purchased travel insurance when I made my reservations. I am not sure if that is any help or not. Considering that we paid about $300.00 for off season rooms I expected better. So here I am communicating with Expedia. Is there anything that can be done for us? Tom
於 2024 年 3 月住了 2 晚
EH 於 2024年3月25日回覆
Thanks for staying with us and providing some feedback - we do apologies for any issues you had while staying and will look into it

10/10 有夠讚

Clinton

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
It was easy to find had decent parking really friendly staff
於 2024 年 3 月住了 1 晚
EH 於 2024年3月25日回覆
Thanks for staying with us and providing some feedback!

8/10 不錯哦

Cindy

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Confusion on no shuttle. The hotel called a taxi, but when he showed up he was rude and said I’d have to call him. Tried to ask a question but he just rolled up window and drove off. He WAS supposed to pick us up. Called the hotel and they got another. Very hellpful staff. One last thing is there was a false fire alarm at 8 am. Learned something never take a room above 2 stories. 8 floors is along ways to walk down the stairs in the emergency with wet hair. In shower. They handled it well and when we asked for an hr late check out it was honored.
於 2024 年 3 月住了 1 晚
EH 於 2024年3月25日回覆
Thanks for staying with us and providing some feedback

8/10 不錯哦

Jeff

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
I would have give this 5 stars, but the toilets have turbo flushes. It sounds a gun firing. You can literally hear everyone’s toilet being flushed all night long.
於 2024 年 3 月住了 4 晚
EH 於 2024年3月25日回覆
Thanks for staying with us and providing some feedback - we do apologies for any issues you had while staying

10/10 有夠讚

Kathy

於 2024 年 3 月住了 1 晚
EH 於 2024年4月12日回覆
Thanks for staying with us and providing some feedback!

10/10 有夠讚

Philip,Fleming Island

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 3 晚
EH 於 2024年3月23日回覆
Thanks for staying with us and providing some feedback!

8/10 不錯哦

Stacey

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Providing a bottled water would be a nice touch. They were $3.
於 2024 年 3 月住了 3 晚
EH 於 2024年3月23日回覆
Thanks for staying with us and providing some feedback!

6/10 一般般

Ankush

家庭旅遊
Everything was convenient from the property but there were less dining options at the hotel. Also the staff can be a better job at cleaning the room.
於 2024 年 3 月住了 6 晚
EH 於 2024年3月23日回覆
Thanks for staying with us and providing some feedback!