6/10 Okay
John, Ykima
Traveled with family
2024/5/28
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This hotel had a lot of pros but one huge con. The property was clean and the beds were comfortable. The staff that I interacted with were friendly and helpful. The breakfast selection was surprisingly good for a hotel breakfast. Something to note was that breakfast was advertised as available until 9:30am. We had breakfast early but we were checking out at 9:30am. I looked in and the breakfast was still well stocked and looked fresh even at the tail end of breakfast service. The one HUGE con was the smell. It was not a bad smell but it was an overpowering smell. Like the smell of powdered laundry detergent. In the common areas the smell was slight but noticeable. However when we got to our room and opened the door the detergent smell was so strong it almost made our eyes water. To say the smell was oppressive would be an understatement. It smelled like someone had spread a box of laundry detergent on the floor like carpet fresh and the forgot to vacuum it up. Overall I would have given this hotel a high rating and would stay here again were it not for the smell. As it is we will not stay here again. Perhaps management should consider an unscented or at least less scented detergent.
John
Stayed 1 night in May 2024