we stayed on May 28th -May 29 When we arrived they gave us our room cards and we went to the room open the door to a strong paint odor and painting supplies! Called front desk and was given another room. This room had a fireplace that you cant shut off the pilot lite flame which made the room still warm. Also called front desk about the AC not working and they said we can give you another room or open the windows! Another thing we noticed is the room doors are filthy and could not of been cleaned for quite awhile! We went to the pool and the glass door to go to the outside for the small basketball court had alot of algae moss (green) growing on it.
Sheila
於 2024 年 5 月住了 1 晚
6/10 一般般
Carolyn
親子旅遊
2024年6月5日
喜歡:員工素質
不喜歡:住宿環境和硬體
The hotel needs updating/remodeling. The activity of guests appears not to be monitored - there was excessive noise during the night, in the hallways, and also the smell of marijuana in the elevator and hallway.
Carolyn
於 2024 年 6 月住了 2 晚
10/10 有夠讚
Kenneth
家庭旅遊
2024年6月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel. We were thoroughly satisfied with the room that we got. Very clean. Highly recommend.
Kenneth
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Nicholas
情侶出遊
2024年5月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel was the nicest one we have ever stayed at in the area. The room was above our expectations and the pool was divine! Nothing beats it for the price. The staff was friendly and the breakfast was great ( ate myself sick on those waffles lol). My biggest complaint was we wished the tvs were a bit more modern in the room, at least a Roku fire stick so we could watch some YouTube on it. But that is likely just the gen z talking. Very nice and we will come again on our next vacation in the area.
Nicholas
於 2024 年 5 月住了 2 晚
2/10 很糟糕
Tricia
家庭旅遊
2024年5月28日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
AC was broken for a full 24 hours. Not offered a full refund only partial for the day 24 hour stretch. Fireworks set off outside the window we were told to open due to the lack of AC. General manager interrupted us when trying to express our concerns and acted like it was just told to them it was broken. Late night office staff and morning staff don’t communicate with each other. This property used to be so nice and has significantly gone down hill since our last stay about 5 years ago. Bathtub has cracks all over it and chunks missing, vents haven’t been cleaned ever there was at least an inch of dust on ledge.
Tricia
於 2024 年 5 月住了 2 晚
2/10 很糟糕
Rachel
寵物同遊, 親子旅遊
2024年5月27日
不喜歡:整潔度、員工素質和住宿環境和硬體
Check in is 4pm per website and site policy. Tried to check in at 4:05 and was told “room is not ready.” Kept getting told “15 more minutes” until 4:45pm when my room was finally ready which is ridiculous. You have these policies the customer has to stand by, but then the hotel seems to think they don’t have to stand by their set standards. Room was dirty, jacuzzi didn’t work in room, garbage was left outside my room from previous person that the cleaner never took with them. POOR POOR EXPERIENCE. SPEND THE EXTRA MONEY TO GO SOMEWHERE ELSE.
Rachel
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Jessica
2024年5月25日
喜歡:整潔度、員工素質和住宿環境和硬體
Jessica
於 2024 年 5 月住了 1 晚
4/10 不太好
MaryLynn
2024年5月25日
不喜歡:住宿環境和硬體
Unfortunately the AC was not working in the room. When I called the front desk was told that the maintenance would not be in until the next day, suggested to open windows. It was a very warm night with little sleep.