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埃爾科溫德姆速 8 飯店的評分

2.5 out of 5
埃爾科溫德姆速 8 飯店
1755 Idaho St, Elko, NV

評論

6.8
10 分，有夠讚；568 則評論中有 94 則" "
8 分，不錯哦；568 則評論中有 199 則" "
6 分，一般般；568 則評論中有 144 則" "
4 分，不太好；568 則評論中有 64 則" "
2 分，很糟糕；568 則評論中有 67 則" "

7.0/10

整潔度

7.4/10

員工素質

5.8/10

設施服務

6.4/10

住宿環境和硬體

6.2/10

環保程度

評論

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
里面设施齐全，有微波炉、冰箱，房间空间大，清洁卫生，停车位充足，交通便利，早餐丰富，有开水、咖啡等。
谢谢。

4/10 不太好

Steven

不喜歡：設施服務和住宿環境和硬體
Besides the tv not being able to connect to the direct tv, the stay was comfortable. Only reason I purchased the room for the night was to be able to relax and watch some tv. I dont have tv at my residents and it kinda ruined the purpose of renting a room for me. I shouldve have to troubleshoot nor call the front desk to have come in my room to see why its not working. Believe there is some type of list that is to be be checked after service of the room by housekeeping and operation of the tv would have to be on it i would think.
於 2024 年 4 月住了 1 晚
Super 8 於 2024年4月25日回覆
Thank you for staying with us and taking the time to leave us a review. We do apologize for the issues with your TV and we are addressing it right away. We do hope you choose to stay with us again so that we may offer a better experience.

2/10 很糟糕

Autumn

於 2024 年 3 月住了 1 晚

6/10 一般般

Jalex，Wendover

It was Nice , quite.. WiFi, TV work perfectly Just gotta tell the Staff to KNOCK before trying to Enter a Room Occupied... & Kinda Creepy for Front desk to come early to the room & slide the Receive under the door without knocking or Saying something...or ask if I wanted a copy of it ...gotta do better
於 2024 年 3 月住了 2 晚
Super 8 於 2024年4月18日回覆
Thank you for staying with us and taking the time to leave us a review. We appreciate your feedback.

6/10 一般般

Xiaojuan

情侶出遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
Convenient location, and friendly staff, but the room is very old and not clean.
於 2024 年 2 月住了 1 晚
Travelodge 於 2024年2月15日回覆
Thank you for staying with us and taking the time to leave us a review. We apologize for the room condition and are addressing these issues immediately. We hope you choose to stay with us again so that we may offer you a better experience.

2/10 很糟糕

Rebecca

團體旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Felt unsafe, switches in the room were dirty. You could feel the bathroom floor dip down. The drain in the bathtub looked grimy and not cleaned. You had to walk outside to the neighboring motel to check in and also for breakfast. It was very hot in the room, so we opened the window that didn’t have a screen and no outside light. The toiletries looked like they were handled by dirty hands. The carpets in the room also very dingy/dirty looking. The lights in the room didn’t turn on with the switch by the door. Did not feel comfortable at all staying there, like I wanted to keep all of my clothes and shoes on the entire time. Not relaxing at all!
於 2024 年 2 月住了 1 晚
Travelodge 於 2024年2月15日回覆
Thank you for staying with us and taking the time to leave us a review. We apologize for the issues you encountered and are working on addressing these right away. We do hope you consider staying with us again so that we may offer you a better experience.

2/10 很糟糕

Daniel

親子旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
It took several tries to finally find a room that was clean. The doors actually locked and was actually vacant.
於 2024 年 2 月住了 2 晚
Travelodge 於 2024年2月15日回覆
Thank you for staying with us and taking the time to leave us a review. We apologize for the experience you had and hope that you will give us another chance to give you the experience you deserve.

2/10 很糟糕

Kerri

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
The whole place was filthy and falling apart. Our room had been broken into previously and the door lock was broken. There were still crowbar marks on the trim and door. The tv didnt work. The the bathroom fan didnt work and mold was growing in the bathroom. The floors and chairs were filthy and needed vacuuming. The outside doors didnt lock so anyone could come and go. The attendant was across the street at the travelodge, so you had to go there for everything. They were friendly and helpful when my key quit working, but the whole place was so gross that i left and didnt stay the 2nd night. I will never book there again.
於 2024 年 2 月住了 2 晚
Super 8 於 2024年2月15日回覆
Thank you for staying with us. We apologize for your experience, we are undergoing new management and are working to get everything fixed. We do hope you will give us another chance to offer you a better experience.

2/10 很糟糕

真實旅客

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Very dirty
The person at the desk was friendly--that was the only good part. Check-in was inconveniently located at the Travelodge next door, and so was breakfast. I asked for an upstairs room but was given a room downstairs. The floor in the hallways had soft spots and ut was very dirty. The carpet in the room itself was so dirty I felt the need to make a towel and blanket path to walk on from the bed to the bathroom. The carpet was also torn up. I'm pretty sure there was mold in the room because it smelled weird, and I got a runny nose and sneezing as soon as I entered. It cleared up once I left. There was blood on the bathroom floor, there were hair shavings on the sink, and the smoke detector battery was removed.
於 2023 年 12 月住了 1 晚
Super 8 於 2023年12月31日回覆
Thank you for staying with us. We sincerely apologize for the issues and experience you had. We are working on getting renovations done, the carpet being the biggest, it is just taking longer than expected. We are also speaking with out housekeeping about the cleanliness of the room. We do hope you choose to stay with us again so that we may offer a better experience.

2/10 很糟糕

Clifford

於 2023 年 11 月住了 3 晚
Melanie McLuen 於 2023年12月1日回覆
Sorry, you had a bad stay with us.

10/10 有夠讚

Chaz

喜歡：員工素質
不喜歡：整潔度
於 2023 年 10 月住了 2 晚
Melanie McLuen 於 2023年12月1日回覆
Thank you for your review.

8/10 不錯哦

James B

喜歡：整潔度、員工素質和住宿環境和硬體
Centrally located and a good spot.
於 2023 年 10 月住了 1 晚
Melanie McLuen 於 2023年12月1日回覆
Thank you for your review.

2/10 很糟糕

RAYMOND

不喜歡：住宿環境和硬體
Poorly maintained
Key card wouldn't open door of Room 234. Desk clerk re-keyed it and it still didn't work. Door handle was loose and appeared to be damaged. After 2 failed attempts to enter and twice lugging my stuff up a flight of stairs and back out to my car, I asked for a different room on the 1st floor. The new room was basically OK, but there were maintenance problems. One of the 2 electric plug in sockets at the desk was dead. There were no regular coffee packets, only a decaf - i.e., it hadn't been restocked. There was no ice bucket. The desk phone was dead. This place is old and sorely in need of some repairs and better maintenance. The price was low, but frankly the place wasn't worth any more. I will say that the continental breakfast was pretty good, with a good variety of items. However, I won't stay here again - will pay a few bucks more for a better maintained motel.
於 2023 年 10 月住了 1 晚
Melanie McLuen 於 2023年12月1日回覆
I am sorry you had a bad stay. I am working on the problems.

8/10 不錯哦

Robert

情侶出遊, 寵物同遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great value for the money
於 2023 年 10 月住了 1 晚
Melanie McLuen 於 2023年12月1日回覆
Thank you for your review.

8/10 不錯哦

Constance

於 2023 年 10 月住了 1 晚
Melanie McLuen 於 2023年12月1日回覆
Thank you for your review.

10/10 有夠讚

Stephen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Melanie McLuen 於 2023年10月9日回覆
Thank you for your review

4/10 不太好

Clayton

於 2023 年 9 月住了 3 晚
Melanie McLuen 於 2023年10月7日回覆
sorry you had a bad stay with us.

6/10 一般般

Ryan

情侶出遊, 商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Average as advertised. Tv remote did not work and there was mold in the shower
於 2023 年 8 月住了 2 晚
Melanie McLuen 於 2023年9月5日回覆
I am sorry that you didn't like the room. I am trying to fix things

8/10 不錯哦

Tomoe

家庭旅遊
喜歡：員工素質
於 2023 年 8 月住了 1 晚
Melanie McLuen 於 2023年9月5日回覆
thank you for your review

6/10 一般般

Judith

Nothing above average and as present day prices high everywhere it was affordable.
於 2023 年 8 月住了 1 晚
Melanie McLuen 於 2023年9月8日回覆
Thank you for your review.

10/10 有夠讚

Nancy

家庭旅遊
喜歡：整潔度和設施服務
不喜歡：住宿環境和硬體
Rooms were very clean and comfortable. Hallways were plain and needed updated, the same with the parking lot.
於 2023 年 8 月住了 1 晚
Melanie McLuen 於 2023年9月5日回覆
thank you for your review and i am trying to fix things now

2/10 很糟糕

Matthew

情侶出遊, 家庭旅遊, 親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Initially gave us key card to room that was occupied. They gave us a new room and the tv didn’t work, the shower was cracked on the wall, the smoke detector had the battery taken out of it and left open and the bed wasn’t made. I get that the prices are cheap and you get what you pay for but this was pretty rough.
於 2023 年 8 月住了 1 晚
Melanie McLuen 於 2023年9月5日回覆
I am sorry this happened and i am working on the problems

6/10 一般般

Kaushik

於 2023 年 7 月住了 1 晚
Melanie McLuen 於 2023年9月8日回覆
Thank you for your review.

4/10 不太好

真實旅客

The problem was not with the motel, but
於 2023 年 7 月住了 1 晚
Melanie McLuen 於 2023年9月8日回覆
I am sorry that you had a bad stay with us.

10/10 有夠讚

Walter

喜歡：整潔度
於 2023 年 7 月住了 2 晚
Melanie McLuen 於 2023年9月5日回覆
thank you

4/10 不太好

Ramona

情侶出遊, 寵物同遊
喜歡：整潔度、設施服務和住宿環境和硬體
Really the only thing I liked was the price and what I didn't like was the girl that checked me in well I got there early when I went in there was no person in the front desk I waited for about 15 minutes I made so much noise but no one came finally I picked up a telephone and I got a person that couldn't speak English after about 20 minutes anyway it took more than 20 minutes so her if I could pay now she said no she said check in time is at 300 o clock she always acts like every one is bothering her she never smiles she says hi
於 2023 年 7 月住了 2 晚
Melanie McLuen 於 2023年9月5日回覆
I am sorry that this happened. The only time that we can't get you in is if we sold out the night before. I will handle the problem with my staff. thank you for letting me know

6/10 一般般

Sheila

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
We went to our room and found dirty towels in the bath, the bathtub had a crack in it so who knows what was seeping out of that when we stepped on it when showering. When getting the luggage there was a drug deal going on in the parking lot, so I was concerned about the safety of my vehicle and its contents. The carpet in our room was very dirty, the hallways were dirty and a lot of stains. The bed was clean, and the air worked well so we survived our stay. Breakfast was good and warm.
於 2023 年 7 月住了 1 晚
Melanie McLuen 於 2023年7月26日回覆
I am sorry you had a bad stay. I am working on the carets and working with staff to get the people that do not belong here gone.

10/10 有夠讚

Robert

於 2023 年 7 月住了 1 晚
Melanie McLuen 於 2023年9月5日回覆
thank you

10/10 有夠讚

Robert

於 2023 年 7 月住了 1 晚
Melanie McLuen 於 2023年9月5日回覆
thank you

8/10 不錯哦

Jasmine

於 2023 年 7 月住了 1 晚
Melanie McLuen 於 2023年9月5日回覆
thank you

8/10 不錯哦

Peter

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Quiet and easy to get to.
於 2023 年 7 月住了 4 晚
Melanie McLuen 於 2023年7月26日回覆
thank you for your review

8/10 不錯哦

David

情侶出遊
Price point and features on par
於 2023 年 7 月住了 1 晚
Melanie McLuen 於 2023年7月26日回覆
thank you for your review.

2/10 很糟糕

Ana，Pinole

喜歡：員工素質
不喜歡：住宿環境和硬體
It was the hottest day ever and the air conditioner didn’t work. They had no other rooms available. Maintenance guy wasn’t scheduled until the next day.
於 2023 年 7 月住了 1 晚
Melanie McLuen 於 2023年7月26日回覆
I am sorry that this happened. I am working on the problems.

8/10 不錯哦

Keven

於 2023 年 6 月住了 2 晚

4/10 不太好

GLENN

不喜歡：住宿環境和硬體
於 2023 年 6 月住了 1 晚
Melanie McLuen 於 2023年7月26日回覆
Thank you for your review.

8/10 不錯哦

Maria

喜歡：員工素質和住宿環境和硬體
B fcyjfh
於 2023 年 6 月住了 1 晚
Melanie McLuen 於 2023年6月30日回覆
Thank you for your review.

4/10 不太好

Dan

團體旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
The price was right, but the check in took a long time and when I checked out they could not find my name in the system. The room had a broken head board on the bed and the hair dry smoked and sparked when it was turned on.
於 2023 年 6 月住了 1 晚
Melanie McLuen 於 2023年6月30日回覆
I am sorry you had a bad stay. I am working on the problems.

6/10 一般般

kurk

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Older motel with no updates
Looks, smells and feels like the wrong place to stay. If I hadn’t prepaid, would have definitely taken a pass on this place. Don’t waste my money.
於 2023 年 6 月住了 1 晚
Melanie McLuen 於 2023年6月30日回覆
I am sorry that you had a bad stay with us. I am working on the problem.

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Their was a rotten apple under the bed skirt,an old toothbrush against the wall, old candy and food crumbs along the lining of the bedding. Hole in the bathroom door, the desk had damage, smoke detector was open with no batteries. The mattress has so worn and uncomfortable.
於 2023 年 6 月住了 3 晚
Melanie McLuen 於 2023年6月30日回覆
I am sorry you had a bad stay. I am working on the problems.

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Disgusting and dirty
The lock on the door has been broken off the carpet is disgusting, loose and riddled with stains. The whole place is disgusting. I’d strongly recommend never staying at this place. The back door is taped open so anyone can come and go as they please. There is trash everywhere. Definitely a gross stop and a mistake to give it a shot. Been better off staying on the streets.
於 2023 年 6 月住了 2 晚
Melanie McLuen 於 2023年6月30日回覆
I am so sorry you had a bad stay. I am working on the problems and waiting for the guys to come out and put new carpet in.

6/10 一般般

真實旅客

家庭旅遊
喜歡：員工素質和客房舒適度
不喜歡：整潔度和住宿環境和硬體
The room smelled very bad
Our first impression of the room was the smell. It positively reeked of something not quite identifiable: curry? some unfortunate personal products? Not sure, but luckily we had some Tide pods we had purchased for laundry and we busted one of them open and wiped down all the surfaces in the room and then hung the rag over the AC to help permeate the room with something more pleasant. The carpet in the room was heavily stained and should be yanked out and replaced with laminate. The ceiling was a patchwork of very bad sheetrock work. On the bright side the bedding was clean, the AC worked, and there was plenty of hot water (although old fixtures wasted a lot of water). Not sure about the other rooms, but this one needs to have it's walls and ceilings washed down to rid it of the smells some longer-term guest seems to have left behind. We will avoid staying at this Super 8 again.
於 2023 年 6 月住了 1 晚
Melanie McLuen 於 2023年6月30日回覆
I am sorry that this happened. Did you let the front desk know? We could have changed rooms for you. As far as the carpet, we are working on that.

2/10 很糟糕

Nicholas

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
Our bathroom door had a hole punched in it and it didn’t shut at all. There was cat food in the bathroom. The carpets in the hall is stained up. And the door on the side did lock. One of the worst stays I ever had.
於 2023 年 6 月住了 1 晚
Melanie McLuen 於 2023年6月30日回覆
I am sorry you had a bad stay. Did you let the front desk know? I am working on the problems.

8/10 不錯哦

Michael

Good location. Needs updating
於 2023 年 5 月住了 1 晚
Melanie McLuen 於 2023年5月15日回覆
Thank you for your review.

2/10 很糟糕

Ishmael

於 2023 年 3 月住了 1 晚
Melanie McLuen 於 2023年4月2日回覆
I am sorry that you had a bad stay. i am trying to fix everything here.

6/10 一般般

Jennifer

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
We stayed here durring an ice fishing tournament. The property is aged, but it was clean and the gentleman at the front desk was great. The beds arent bad for a cheaper hotel. I didn’t like that the heater/AC didn't work well. The lower setting didn'tget work and I could've get the temp control to work. We were either very hot or very cold. I had to adjust it multiple times. I also didn’t like that one door wasn't working so they just propped it open with something, and really anyone could cone in. Overall though it was decent.
於 2023 年 2 月住了 1 晚
Melanie 於 2023年2月20日回覆
I am sorry you had a bad stay. I am working on fixing the problems.

8/10 不錯哦

Laurie

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
於 2023 年 2 月住了 1 晚
Melanie 於 2023年2月18日回覆
Thank you for your review

10/10 有夠讚

Adalberto

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 1 月住了 2 晚
Super 8 於 2023年4月3日回覆
Thank you for taking the time to leave us a review. We appreciate the feedback and hope to see you again!

10/10 有夠讚

Gregory

於 2022 年 12 月住了 1 晚
Super 8 於 2023年4月3日回覆
Thank you for staying with us and taking the time to leave us a review. We hope to see you again!

10/10 有夠讚

Augustin

於 2022 年 10 月住了 1 晚

8/10 不錯哦

Feng

喜歡：整潔度、員工素質和住宿環境和硬體
Average
於 2022 年 9 月住了 1 晚
Melanie 於 2022年10月12日回覆
Thank you