大型冰箱、微波爐、烤箱、爐台

愛丁堡西區住宿城市飯店式公寓的評分

4 out of 5
愛丁堡西區住宿城市飯店式公寓
11 Brandfield Street, Haymarket, Edinburgh, Scotland

評論

8.8

有夠讚

10 分,有夠讚;1001 則評論中有 504 則" "
8 分,不錯哦;1001 則評論中有 374 則" "
6 分,一般般;1001 則評論中有 86 則" "
4 分,不太好;1001 則評論中有 28 則" "
2 分,很糟糕;1001 則評論中有 9 則" "

8.8/10

整潔度

8.8/10

員工素質

9.0/10

設施服務

8.6/10

住宿環境和硬體

8.2/10

環保程度

評論

8/10 不錯哦

Rocco

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely stay
Nice and cozy flat with all the utilities we need. The location is excellent, and it takes only 15-20 mins walk to the city centre. We stayed for 2 weeks but there’s no house keeping service as arranged, not until we checked with the reception staff, but they are really nice and helpful. We appreciated their prompt actions.
於 2024 年 1 月住了 16 晚
Vanessa 於 2024年3月3日回覆
Dear Karin, Thank you for taking the time to provide us with your feedback and for choosing Staycity Westend for your recent stay. Thank you for your feedback and I am happy to hear you enjoyed your stay with us. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. Thank you once again for staying with us and we are looking forward to seeing you again soon.

10/10 有夠讚

HUA

於 2023 年 12 月住了 2 晚
Vanessa 於 2024年3月3日回覆
Dear Karin, Thank you for taking the time to provide us with your feedback and for choosing Staycity Westend for your recent stay. Thank you for your feedback and I am happy to hear you enjoyed your stay with us. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. Thank you once again for staying with us and we are looking forward to seeing you again soon.

10/10 有夠讚

Bolin

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
good
於 2023 年 9 月住了 2 晚
Vanessa 於 2023年10月13日回覆
Hello Bolin!Thank you very much for your positive review! We are glad that you enjoyed your stay with us! Hope to see you soon again!Best wishes,Staycity Team

10/10 有夠讚

May Guen

家庭旅遊
喜歡:設施服務和住宿環境和硬體
Clean, speedy relpy to enquiry
於 2023 年 5 月住了 3 晚
Charlotte 於 2023年5月16日回覆
Thank you for taking the time to leave us a review. We have a messaging system in place for guests so are glad to hear your queries were replied to quickly. We thank you for choosing West End Staycity and hope to welcome you again soon.

10/10 有夠讚

Chi Wai,Sai Kung

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Close to old town, good location, friendly staff, spacious studio and fully equipped facilities. Secure underground parking and highly recommend.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 1 月住了 2 晚
Jason 於 2020年1月11日回覆
Dear Guest, Thank you for taking the time to review your recent stay with us. It is great to see that you enjoyed your stay with us and scored us 4/5. Thank you once again for choosing Staycity Edinburgh. Kind Regards, Jason

10/10 有夠讚

Chu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
離火車站步行約20-25分鐘,離大型超市約5分鐘,景點步行約10-15分鐘,都好方便!房間大,好舒適,有廚房可煮食,所需用具都齊備,會再選!
於 2019 年 4 月住了 2 晚
Jessica 於 2019年5月19日回覆
Dear Chu, Thank you so much for taking the time to complete our feedback survey from your recent stay. I am delighted to see that you have enjoyed your time with us overall and that you would recommend us to your family and friends. Thank you once again for choosing Staycity Edinburgh, both myself and the rest of the team hope to welcome you again in the near future. Kind regards Jessica Guest Services Supervisor

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 1 晚
Jessica 於 2018年12月21日回覆
Dear Anonymous, Thank you so much for taking the time to review your stay with us. I am delighted to see that you have enjoyed your time with us overall and that you would recommend us to your family and friends. Thank you once again for choosing Staycity Edinburgh, both myself and the rest of the team hope to welcome you again in the near future Kind regards Jessica Guest Services Supervisor

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Recommendable
About 10 minute walk from Haymarket Station and 20 minute walk to city centre. Quiet vicinity. A supermarket nearby. Friendly staff. Room reasonably spacious. Well equipped kitchen. A good bargain.
於 2018 年 6 月住了 3 晚
Cara - Guest Services Manager 於 2018年6月29日回覆
Dear Anonymous, Thank you so much for taking the time to leave such great feedback from your recent stay. I am thrilled to see you enjoyed your visit with us and found the apartments well located, spacious and well equipped for your visit Thank you again for choosing Staycity Edinburgh, we hope to welcome you again on your next city break Best Wishes Cara Guest Services Manager

10/10 有夠讚

Yi-Cheng

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
不錯
整體環境滿意但是一開始說好的雙人床卻是兩張單人床合併,說好的洗衣機及烘衣機也沒有出現在房間裡,算是點小瑕疵。
Cara - Guest Services Manager 於 2018年2月22日回覆
Dear Yi-Cheng, Thank you for taking the time to write such a lovely review from your recent stay. I am so pleased to see you have enjoyed your time with us overall and enjoyed the use of the facilities in your apartment. Thank you once again for choosing Staycity Edinburgh, we hope to welcome you again in the near future Best Wishes Cara Guest Services Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
well equipped, especially for the kitchen, however there's no free luggage storage after check out
於 2017 年 10 月住了 1 晚
Brona 於 2017年10月29日回覆
Thank you so much for your lovely review. We are very happy that you enjoyed your time with us and that you found the apartments to be well equipped. Both, myself and all the team look forward to welcoming you back on your next visit to Edinburgh. Kind Regards Brona General Manager

8/10 不錯哦

Elia,Hong Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good location and nice facilities
good location and nice facilities. convenient to connect to major tourist spots.
於 2017 年 7 月住了 3 晚
Claire - Operations Manager 於 2017年8月12日回覆
Dear Elia, thank you so much for taking the time to send us your feedback regarding your recent stay. We are thrilled that you enjoyed your overall stay and found the apartment in a convenient location. Once again we thank you for your review and hope to welcome you back in the near future. Kind Regards,

10/10 有夠讚

Tsai

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房間大,景觀不錯,廚房設施齊全。 雖然離新舊城區有大約步行15分鐘的距離,但離Tram及火車站(Haymarket station)很近,交通很方便。十分推薦!
於 2017 年 7 月住了 5 晚
Jamie 於 2017年8月12日回覆
Dear Tsai, thank you so much for taking the time to send us your brilliant feedback of your recent stay. We are thrilled that you enjoyed your overall stay and apartment was located conveniently for you. Once again we thank you for your review and hope to welcome you back in the near future. Kind Regards, Claire, Operations Manager.

10/10 有夠讚

Guang

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 7 月住了 2 晚

6/10 一般般

LAI MING WENDY

於 2017 年 5 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡:員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

不喜歡:員工素質
a little family house
nice family hotel. Drawback: the check in front desk is in a distance from the hotel and no one is helping to off load luggages. if you stay in the house like us, just check in first without off load luggages. Need to clean the cooking utenciles more offen as we found the cooking pan and the plate are oily when we moved in

10/10 有夠讚

KA SHUN ANGUS

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
廚房設備齊全

4/10 不太好

Tiffany

喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Not as good as other comments described
The reception staff were helpful and nice. Although the location is far from the City center, there is a bus stop nearby which is convenient. However, there are rooms for improvement. Many flies in the room and no room cleaning service. We had to ask for toilet rolls in reception every time. And we need to throw rubbish by ourselves. The cleanliness of the room was just acceptable. It was a bit dusty, especially the window curtains.
Guest Relations Manager 於 2016年10月6日回覆
Dear Tiffany, Thank you for your feedback. We do try to make our location well known at the booking stage. For the benefit of the readers, it is around a 10 minute walk from the Grassmarket. Our rooms are serviced once per 7 nights of stay though of course we are more than happy to remove garbage and replenish any used items daily. I'm sorry that this has not been communicated more clearly. Rather evident that we must address, and I hope that you can appreciate our intention was not to be translucent. With thanks and kind regards, Jamie Trousdale

8/10 不錯哦

Wing Chong,香港

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
尚好
位置很好,旺中帶静,但沖涼房漏水至下層的廚房卻未有跟進,如㕑房用具有放置位置指示更好,方便客人使用

8/10 不錯哦

KA WAI,Hong Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good Apartment!
The apartment quite good, clean and the staff very helpful and nice.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We got the upgrade. This serviced apt was really good but it's not near the Edinburgh main station. We took the taxi to get there. The fare was about 12 pounds.

8/10 不錯哦

min-hsien

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
除了離 Waverley車站較遠外,一切都很好 搭Taxi到Waverley車站£9.2 ( 2015/10/4 )

10/10 有夠讚

Shu Yuan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
交通方便而且很舒適
服務人員態度很好,有任何問題都可以過去詢問 不過wifi訊號有時不穩,會斷開之後再重新連線, 但連線速度還不錯 而且房間很舒適, 床很好睡, 所以下次有需要會再入住

10/10 有夠讚

LAI MING WENDY

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Anastasia,Victoria

情侶出遊
喜歡:員工素質
The location was great: an easy bus ride to attractions that were further away and only a 15 minute walk to Prince's Street Gardens. Tesco and coffee shops just around the corner. Staff were very helpful too.
於 2024 年 5 月住了 3 晚
Hotel Manager 於 2024年5月17日回覆
Dear Anastasia, Thank you for sharing your positive experience with us. We are pleased to hear that you enjoyed the great location of our property, with easy access to attractions and amenities such as Tesco and coffee shops nearby. It's wonderful to hear that you found the staff to be very helpful during your stay. We appreciate your feedback and are glad that you had a pleasant experience. If you have any further comments or requests, please feel free to let us know. Thank you for choosing to stay with us.StewartHotel Manager

4/10 不太好

William

喜歡:整潔度
Utterly soulless.
於 2024 年 4 月住了 3 晚
Hotel Manager 於 2024年5月8日回覆
Dear William, 'm sorry to hear that you found the experience to be soulless. Your feedback is valuable, and we appreciate you sharing your thoughts. More information would have been appreciated to understand what you meant by soulless.StewartHotel Manager

10/10 有夠讚

DeFreixas

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Stille og rolig alt funket i leiligheten bra personal
於 2024 年 4 月住了 3 晚
Hotel Manager 於 2024年5月8日回覆
Takk for at du deler din tilbakemelding på den stille og rolige atmosfæren i leiligheten, samt den positive opplevelsen med funksjonaliteten til alt i leiligheten. Det er godt å høre at du synes personalet var flinke også.StewartHotell sjef

10/10 有夠讚

Muhammad

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is at such ideal location. Further the staff was really nice and cooperative. The apartment itself was really really great!!
於 2024 年 3 月住了 1 晚
Stewart Hotel Manager 於 2024年4月5日回覆
Dear Muhammad, Thank you for sharing your positive feedback about the property and staff at the ideal location. I'm glad to hear that you had a great experience with the apartment. We hope to see you again soon.

8/10 不錯哦

Erik Blair

情侶出遊
It was close to most amenities and attractions in the city centre. Staff was wonderful and friendly. Needs sharp kitchen knives; we had 2 twin beds pushed together and they kept sliding apart during… Shower had a little mildew in the corners. The fan was a welcome addition on warm days. Overall a very nice place to stay.
於 2024 年 3 月住了 6 晚
Stewart Hotel Manager 於 2024年4月5日回覆
Dear Erik, Thank you for providing detailed feedback about your experience at the property. I'm glad to hear that the location was convenient and that the staff was friendly. Your comments about the kitchen knives, twin beds, mildew in the shower, and the fan are duly noted. Your feedback will be valuable for improving the overall experience for future guests.

10/10 有夠讚

Catherine

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good, modern and spacious apartment within walking distance of Haymarket station. Pubs and restaurants nearby. Would stay again.
於 2024 年 1 月住了 1 晚
Stewart Hotel Manager 於 2024年4月5日回覆
Dear Catherine, Thank you for sharing your positive experience with the modern and spacious apartment near Haymarket station. It's great to hear that the location was convenient with pubs and restaurants nearby. I'm glad to know that you would consider staying again.

10/10 有夠讚

Lisa

喜歡:整潔度、員工素質和住宿環境和硬體
Would recommend staying here.
於 2024 年 3 月住了 2 晚
Stewart Hotel Manager 於 2024年4月5日回覆
Dear Lisa, Thank you for recommending the place. We hope to see you back again soon.

8/10 不錯哦

Rob

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location for us
於 2024 年 2 月住了 1 晚
Vanessa 於 2024年3月3日回覆
Dear Karin, Thank you for taking the time to provide us with your feedback and for choosing Staycity Westend for your recent stay. Thank you for your feedback and I am happy to hear you enjoyed your stay with us. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. Thank you once again for staying with us and we are looking forward to seeing you again soon.

10/10 有夠讚

Melbourne

於 2024 年 2 月住了 1 晚
Stewart Hotel Manager 於 2024年4月5日回覆
Dear Melbourne, thank you for your review.

6/10 一般般

Neelam

家庭旅遊
不喜歡:整潔度
OK
於 2024 年 2 月住了 2 晚
Stewart Hotel Manager 於 2024年4月5日回覆
Dear Neelam, thank you for your review

8/10 不錯哦

Debbie

喜歡:員工素質
於 2024 年 2 月住了 1 晚
Vanessa 於 2024年3月3日回覆
Dear Karin, Thank you for taking the time to provide us with your feedback and for choosing Staycity Westend for your recent stay. Thank you for your feedback and I am happy to hear you enjoyed your stay with us. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. Thank you once again for staying with us and we are looking forward to seeing you again soon.

10/10 有夠讚

Mélanie

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Très bien juste revoir la propreté de la vaiselle
於 2024 年 1 月住了 6 晚
Stewart Hotel Manager 於 2024年4月5日回覆
Dear Melanie, Merci d'avoir relevé la propreté de la vaisselle. Vos commentaires sont importants pour garantir un haut niveau de propreté aux futurs clients. Je veillerai à examiner et à résoudre ce problème avec l'équipe d'entretien ménager.

8/10 不錯哦

Andrew

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Vanessa 於 2024年3月3日回覆
Dear Karin, Thank you for taking the time to provide us with your feedback and for choosing Staycity Westend for your recent stay. Thank you for your feedback and I am happy to hear you enjoyed your stay with us. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. Thank you once again for staying with us and we are looking forward to seeing you again soon.

8/10 不錯哦

Marianela

家庭旅遊
喜歡:員工素質和設施服務
The location of this property is great-it is close to bus lines and the train station (Haymarket). The property itself is not the newest or the cleanest but it works. You get a small apartment with plenty of room to move around.
於 2023 年 12 月住了 3 晚

8/10 不錯哦

Ross

商務旅客
喜歡:整潔度、員工素質和設施服務
Staff were excellent but apartments really need updating, huge apartment with TV and couch at opposite ends of the country!! Worth it if in a group I’d imagine
Vanessa 於 2024年3月3日回覆
Dear Karin, Thank you for taking the time to provide us with your feedback and for choosing Staycity Westend for your recent stay. Thank you for your feedback and I am happy to hear you enjoyed your stay with us. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. Thank you once again for staying with us and we are looking forward to seeing you again soon.

10/10 有夠讚

Sharon

情侶出遊
Great customer care
於 2023 年 12 月住了 1 晚
Martyna 於 2023年12月15日回覆
Dear Sharon,Thank you for taking time to provide us with your feedback and for choosing StayCity WestEnd for your recent stay. I am happy you enjoyed your stay with us. We are continuously striving to deliver the highest levels of service and to ensure our guests are genuinely cared for. Thank you once again for staying with us and we are looking forward to seeing you again soon ! Kind regards,MartynaOperations Manager

10/10 有夠讚

Karl Jón

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic
This is second time we have stayed at Staycity West End in Edinburgh. Fantastic place to stay.
於 2023 年 11 月住了 4 晚
Martyna 於 2023年12月15日回覆
Dear Karl Jon,Thank you for taking time to provide us with your feedback and for choosing StayCity WestEnd for your recent stay. I am happy you enjoyed your stay with us. We are continuously striving to deliver the highest levels of service and to ensure our guests are genuinely cared for. Thank you once again for staying with us and we are looking forward to seeing you again soon ! Kind regards,MartynaOperations Manager

10/10 有夠讚

LIN

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable and wonderful
A totally wonderful stay.
於 2023 年 11 月住了 3 晚
Vanessa 於 2023年12月5日回覆
Hello Lin! Thank you for your positive review! We are glad that you enjoyed your stay! Best wishes, Staycity Team

10/10 有夠讚

Nicholas

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚
Vanessa 於 2023年12月1日回覆
Hi Nicholas, Thank you so much for your positive review! We are glad to hear you enjoyed your stay. We wish you all the best and hope to see you again soon. Best regards, Staycity Team

10/10 有夠讚

Áki

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice and clean
於 2023 年 11 月住了 4 晚
Jed 於 2023年11月29日回覆
Hi Aki,Thank you so much for your positive review! We are glad to hear you enjoyed your stay. We wish you all the best and hope to see you again soon.Best regards,Staycity Team

4/10 不太好

Goedele

於 2023 年 11 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The apartment was spacious and clean and quiet, with a comfy bed. It was in a great location near Haymarket and short walk to Edinburgh old town. I really enjoyed my stay and will use staycity apartments in future.
於 2023 年 11 月住了 3 晚
Jed 於 2023年11月23日回覆
Hi,Thank you so much for your positive review! We are glad to hear you enjoyed your stay. We wish you all the best and hope to see you again soon.Best regards,Staycity Team

10/10 有夠讚

Winyfred

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It is close to city center and shops
於 2023 年 11 月住了 3 晚
Jed 於 2023年11月19日回覆
Hi Winyfred,Thank you so much for your positive review! We are glad to hear you enjoyed your stay. We wish you all the best and hope to see you again soon.Best regards,Staycity Team