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闊德城東莫林凱悅嘉軒飯店的評分

3 out of 5
闊德城東莫林凱悅嘉軒飯店
111 Bend Blvd, East Moline, IL

評論

9.2

太棒了

10 分，有夠讚；679 則評論中有 481 則" "
8 分，不錯哦；679 則評論中有 130 則" "
6 分，一般般；679 則評論中有 30 則" "
4 分，不太好；679 則評論中有 17 則" "
2 分，很糟糕；679 則評論中有 21 則" "

9.4/10

整潔度

9.2/10

員工素質

9.0/10

設施服務

9.4/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Karen

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Location was convenient
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Judith

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean, great breakfast.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Jordan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Rhiannon，Knoxville

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was friendly and excellent. We only had the breakfast, but it was really good for it being a complimentary hotel breakfast with lots of options & decent coffee. The room was clean & we had a nice view of the river. There were a few bulbs out in the room but nothing that bothered us much. My only downfall was the AC seemed to either feel ice cold (which I prefer - we all do it when we get to a hotel: don’t lie) then it felt like would fluctuate a good 10 degrees warmer without us touching it. Weird. But overall comfortable, clean stay.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Scott

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great! Thanks!
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Christine

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

ANTHONY JACOB

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was friendly and helpful. No worries at all. Close to at lot of attractions and only 2 hours and 45 mins from Chicago. Mississippi River views from room. Quite and peaceful environment. Great for kids. Weight room indoor pool and bar on first and top floors. Food was delicious and options for everyone.
於 2024 年 4 月住了 4 晚
Front Desk Supervisor 於 2024年5月11日回覆
I greatly appreciate your kind words and they will be celebrated with the entire team. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

8/10 不錯哦

Harley

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Kids running up and down the hall and shouting.
於 2024 年 4 月住了 3 晚
Front Desk Supervisor 於 2024年5月11日回覆
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 有夠讚

Nicole

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great property. Clean and loved the view of the river from the 9th floor.
於 2024 年 4 月住了 1 晚
Front Desk Supervisor 於 2024年5月11日回覆
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 有夠讚

Tatsiana

商務旅客, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful location, great view
於 2024 年 4 月住了 1 晚
Front Desk Supervisor 於 2024年5月11日回覆
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 有夠讚

Tracy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was friendly and professional. Rooms are large with a couch and a refrigerator.
於 2024 年 4 月住了 2 晚
Front Desk Supervisor 於 2024年5月11日回覆
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 有夠讚

David

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is a new hotel in a quiet location that is very pretty, right by the Mississippi River with easy access to nearby cities. I have stayed at this hotel previously and will very likely stay there again in the future. The price was reasonable. The room was quiet and very comfortable. The breakfast was adequate with many options.
於 2024 年 4 月住了 3 晚
Front Desk Supervisor 於 2024年5月11日回覆
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

6/10 一般般

James

情侶出遊
Supposed to have gotten a king bed, but got two double beds. Small pool, no hot tub. Slightly above adequate.
於 2024 年 4 月住了 1 晚
Front Desk Supervisor 於 2024年5月11日回覆
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

8/10 不錯哦

Kesiah

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I really loved our stay at the Hyatt House. The checkin process was fast and smooth and there was about 3 guests ahead of me. The rooms were spacious. The hotel was quiet and all the staff was friendly.
於 2024 年 4 月住了 4 晚
Front Desk Supervisor 於 2024年4月9日回覆
I greatly appreciate your kind words and they will be celebrated with the entire team. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 有夠讚

Christopher

情侶出遊
喜歡：設施服務和住宿環境和硬體
Location
於 2024 年 3 月住了 1 晚
Front Desk Supervisor 於 2024年4月9日回覆
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 有夠讚

martin

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything
於 2024 年 3 月住了 1 晚
Front Desk Supervisor 於 2024年4月9日回覆
I greatly appreciate your review. We look forward to being of service to you in the near future.

10/10 有夠讚

Theresa

家庭旅遊
Nice stay
於 2024 年 3 月住了 1 晚
Front Desk Supervisor 於 2024年4月9日回覆
I greatly appreciate your review. We look forward to being of service to you in the near future.

10/10 有夠讚

Jim

喜歡：整潔度、員工素質和住宿環境和硬體
Good location Close to our destination
於 2024 年 2 月住了 1 晚
Front Desk Supervisor 於 2024年4月9日回覆
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 有夠讚

Timothy

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had a great time, food was good. Only critique is pool was cold and no hot tub.
於 2024 年 3 月住了 1 晚
Front Desk Supervisor 於 2024年3月20日回覆
I greatly appreciate your kind review. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 有夠讚

Satwick

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 3 晚
Front Desk Supervisor 於 2024年3月20日回覆
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

4/10 不太好

Elizabeth

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體和客房舒適度
Poor water Pressure
This place is built poorly. Barely any water pressure and luke warm heat for water (probably in the name of the “eco-friendly” scam, which is really just a way for them to cut costs), so good luck with getting the conditioner out of your hair ladies. The toilets barely flush too. Ours was also stopped up when we got there. No microwave, and the bathroom vent continually makes a dinging noise all night. And since the door to bathroom is a sliding door, you can’t block it out. Location was nice, and breakfast was ok. But I would choose somewhere else with a real shower next time.
於 2024 年 2 月住了 2 晚
Front Desk Supervisor 於 2024年3月20日回覆
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

2/10 很糟糕

Chad

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
One extremely disappointing stay...
Let's start with the staff was friendly and professional but the hotel itself was dismal..first the pool heater was broke so the pool was unpleasantly cold and the design of the pool area is down right dumb...not a dry stop in the small place with path ways so narrow anyone looking to keep an eye on their children while staying dry is just, you're out of luck... The building itself is relatively new but in horrible disrepair....missing signs on the walls, rips in the carpet, broken implements (i.e. plunger, toilet paper roll holder, peep hole) The staff allowed kids to race electric scooters down the hallway at all times of night and allowed someone to park a 40 foot flatbed trailer across 5 parking spots in the lot most near the building on a night that in got down to freezing and on a local school dance night forcing more patrons to walk much farther All in all it was horrible, so horrible that my family and I returned to our home to sleep in peace and comfort Will not be returning to this location nor will I ever recommend it to anyone until serious improvements are made!
於 2024 年 2 月住了 1 晚
Front Desk Supervisor 於 2024年2月24日回覆
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 有夠讚

James

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It is right along the Mississippi River. Our room is spectacular looking right out on the river. On the 9th floor is a lovely lounge/bar with a menu of sharables and a wide selection of cocktails and wine. There is soft jazz playing and a huge floor to ceiling glass window(s) view of the river and a view of Iowa
於 2024 年 2 月住了 1 晚
Front Desk Supervisor 於 2024年2月24日回覆
I greatly appreciate your kind words. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

6/10 一般般

Lucy

於 2024 年 2 月住了 5 晚
Front Desk Supervisor 於 2024年3月20日回覆
I apologize that your experience was anything less than satisfying. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

8/10 不錯哦

Alisa

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great breakfast, although we never got any eggs. Room was clean and spacious. TV did not work. Would of called them but my husband was already asleep.
於 2024 年 2 月住了 1 晚
Front Desk Supervisor 於 2024年2月24日回覆
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 有夠讚

Melissa

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great, FAST check in! Clean rooms with comfy beds! Love the bar/restaurant options
於 2024 年 2 月住了 1 晚
Front Desk Supervisor 於 2024年2月24日回覆
I greatly appreciate your kind words. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 有夠讚

Robert

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
It’s a great place for a staycation in my area, but also attracts people from out of town because of how nice it is!
於 2024 年 2 月住了 1 晚
Front Desk Supervisor 於 2024年2月24日回覆
I greatly appreciate your kind words. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

8/10 不錯哦

Monica

於 2024 年 2 月住了 1 晚
Front Desk Supervisor 於 2024年2月24日回覆
I apologize that your experience was anything less than satisfying.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 有夠讚

Kester

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 4 晚
Front Desk Supervisor 於 2024年2月16日回覆
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 有夠讚

Cody

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Front Desk Supervisor 於 2024年2月7日回覆
I greatly appreciate your review. We look forward to being of service to you in the near future.

10/10 有夠讚

Debra

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location
於 2023 年 12 月住了 1 晚
Front Desk Supervisor 於 2024年2月1日回覆
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 有夠讚

Angelica

於 2024 年 1 月住了 1 晚
Front Desk Supervisor 於 2024年2月1日回覆
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 有夠讚

Muhammad

於 2024 年 1 月住了 1 晚
Front Desk Supervisor 於 2024年2月16日回覆
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 有夠讚

Heather

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 5 晚
Front Desk Supervisor 於 2024年1月10日回覆
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

8/10 不錯哦

Mike

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We stayed here the week before and had a great overnight, the 2nd time was slightly less pleasant. We were given a room with two beds instead of a king room like we had booked, were then told there were no kings left. Went to the upper floor bar at get some food, were told the kitchen closed early. Went down to the lobby restaurant and were ignored by the two staff at the bar for almost 20 minutes. Wound up ordering delivery.
Susan 於 2024年1月10日回覆
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 有夠讚

Vicki

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Front Desk Supervisor 於 2024年1月3日回覆
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

8/10 不錯哦

Christina

團體旅遊
喜歡：整潔度、員工素質和設施服務
I've stayed here often and have always enjoyed my stay. This time was a little subpar. We got there st sbout three in the morning after traveling for several hours. Only to find that there were no luggage carts. Then we had problems with our toilet having to flush twice everytime to get the toilet paper to go down. We were in our room a total of 9 hours and by the time we left the toilet would not flush st all.
於 2023 年 12 月住了 1 晚
Susan 於 2024年2月1日回覆
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 有夠讚

Josh

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Front Desk Supervisor 於 2024年1月3日回覆
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 有夠讚

Laura

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Transportation to the concert was an unexpected bonus.
於 2023 年 12 月住了 1 晚
Susan 於 2024年1月3日回覆
I greatly appreciate your kind words. Hope you had a wonderful time at the concert. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very accessible
We stayed in an accessible room which meant a roll-in/walk-in shower, handrails in the bathroom, close to the elevator, and plenty of room to move around in the room itself. This was the best hotel we’ve stayed in for a while and will 100% be back. The included breakfast was excellent too and the experience was a terrific value for our family of 5.
於 2023 年 12 月住了 1 晚
Susan 於 2023年12月30日回覆
I greatly appreciate your kind words and they will be celebrated with the entire team. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 有夠讚

Alejandra

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff is very friendly and helpful! The hotel and their rooms are super clean.
於 2023 年 12 月住了 1 晚
Susan 於 2023年12月30日回覆
I greatly appreciate your kind words and they will be celebrated with the entire team. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 有夠讚

Mark

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Front Desk Supervisor 於 2023年12月30日回覆
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

2/10 很糟糕

Ashley

家庭旅遊, 親子旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Our first room smelt of poop and weed. Our second room had vomit down the side is the bed and the floor. Not sure how they even gave us a room so dirty. Our 3rd room was okay.
於 2023 年 12 月住了 1 晚
Susan 於 2023年12月27日回覆
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 有夠讚

Rebecca

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Susan 於 2023年12月27日回覆
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 有夠讚

Amanda

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The way a Hitel Should Be!
Great stay beautiful hotel & friendly staff. The continental breakfast was fresh & a nice selection of choices! The room was clean and fresh! The beds were very very comfortable with plenty of pillows which were also great. Would definitely stay again !
於 2023 年 12 月住了 1 晚
Susan 於 2023年12月27日回覆
I greatly appreciate your kind words and they will be celebrated with the entire team. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

8/10 不錯哦

Grace

於 2023 年 12 月住了 1 晚
Front Desk Supervisor 於 2024年1月20日回覆
I greatly appreciate your review. We look forward to being of service to you in the near future.

8/10 不錯哦

deshane

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Susan 於 2023年12月27日回覆
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 有夠讚

Morgan

於 2023 年 12 月住了 1 晚
Susan 於 2023年12月27日回覆
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 有夠讚

Maria

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Todo de 100 super limpio el desayuno rico y limpio atención muy buena y sobre todo tranquilo sin duda de mis favoritos
於 2023 年 12 月住了 2 晚
Susan 於 2023年12月20日回覆
I greatly appreciate your kind words and they will be celebrated with the entire team. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 有夠讚

Cristina

情侶出遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice looking hotel with a lot of amenities and friendly staff.
於 2023 年 12 月住了 1 晚
Susan 於 2023年12月20日回覆
I greatly appreciate your kind words and they will be celebrated with the entire team. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.