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怡東飯店的評分

5 out of 5
怡東飯店
Frana Supila 12, Dubrovnik

評論

9.6

好極了

10 分，有夠讚；746 則評論中有 597 則" "
8 分，不錯哦；746 則評論中有 107 則" "
6 分，一般般；746 則評論中有 26 則" "
4 分，不太好；746 則評論中有 11 則" "
2 分，很糟糕；746 則評論中有 5 則" "

9.8/10

整潔度

9.4/10

員工素質

9.6/10

設施服務

9.6/10

住宿環境和硬體

9.4/10

環保程度

評論

6/10 一般般

kto

團體旅遊
喜歡：整潔度和員工素質
We have booked the regular twin rooms with partial sea view but the hotel can only offered us rooms facing the road. Even we already mentioned that our requirement while checkin , but turn out they have not set the twin beds while check in and we have to wait. For the facilities, they do not provide iron and which need extra cost for the ironing service which we found unacceptable.
於 2019 年 9 月住了 2 晚
Matea Brnin 於 2019年10月8日回覆
Dear Kto thank you for staying with us and posting your comments. We do apologize for not meeting you expectations. Should the opportunity arise we would like to welcome you again. Kind regards Matea Brnin Hotel Director

10/10 有夠讚

chia hao

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful
Very happy that our room has been update
於 2018 年 6 月住了 1 晚
Matea Brnin 於 2018年6月19日回覆
Dear Chia Hao thank you for staying with us during your visit to Dubrovnik. Should the opportunity arise we would like to welcome you back Kind regards Matea Brnin Hotel director

10/10 有夠讚

Wai Ling Jackie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly recommend of this hotel
Very nice hotel is located next by the sea and also only short distance by walking to the old town. Facilities are good and staff are very friendly and helpful. We even had a free upgrade to the sea view room as we didn’t expect in Easter period. Will definitely stay again for our next visit.
Matea B 於 2018年4月15日回覆
Dear Wai Ling Jackie thank you for staying at hotel Excelsior during your visit to Dubrovnik. It is nice to read you were satisfied with the service provided and you had a nice stay. Should the opportunity arise we would like to welcome you again. Kind regards Matea Brnin Hotel director

10/10 有夠讚

Yili

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
地理位置超棒！服务超赞！
在离老城10分钟步行距离的地方，海景房可以在阳台看老城日落，地理位置超级棒！每天有免费的瓶装水和巧克力，吃完早餐回来就已经清洁完房间了。早餐丰盛，还有香槟。酒店有代客泊车服务，有自己的停车场。
於 2017 年 10 月住了 3 晚
Grand Villa Argentina 於 2017年10月24日回覆
Dear Yili thank you for staying with us, we hope to welcome you again in the future kind regards Matea Brnin Hotel director

8/10 不錯哦

Alston

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Pros: The room is clean and tidy, we slept really well. Reception is friendly and kind. The view from the sea view room is exceptional. Breakfast is amazing. Worth the price. Cons: One of the bathroom kept flickering on and off after the first night, it was not changed despite the staff cleaned the room in the morning(we stayed for two nights), in their defense we did not told the reception about it and requested for fixing it. Swimming pool and beach is great but was confused at first about how to get towels etc. One unhappy experience was that a staff from the beach restaurant was bit rude when he thought I left a towel outside their restaurant which I did not, didn't affect my overall mood though, still worth staying.
於 2017 年 6 月住了 2 晚
Grand Villa Argentina 於 2017年7月1日回覆
Dear AListon thank you for staying at Excelsior hotel during your visit to Dubrovnik. We are glad you found our reception staff friendly and kind and that you liked the view and our breakfast buffet. I do apologize for for the inconvenience you experienced at the beach: thank you one more time for staying with us and should the opportunity arise we would like to welcome you again kind regards Matea Brnin Hotel director

10/10 有夠讚

eric

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
What a luxurious hotel! Service was top notch the minute we arrived. The hotel offers free valet parking and is located just minutes of walking distance from the old town. You can have breakfast and dinner on the terrace overlooking the old town and walls. The view is breathtaking. The breakfast seletion exceeded my expectation.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Alexandre

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service and nice & courteous staff.
於 2024 年 4 月住了 5 晚
Ivor Vlasic 於 2024年4月30日回覆
Thank you for grading us.

10/10 有夠讚

Nicholas

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice Hotel, we will return.
於 2024 年 4 月住了 3 晚
Ivor Vlasic 於 2024年4月30日回覆
Thank you for grading us.

10/10 有夠讚

Joanna

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Ivor Vlasic 於 2024年4月30日回覆
Thank you for grading us.

10/10 有夠讚

Barbara J.，State College

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Unbeatable location, wonderful breakfasts, great accomodations, and outstanding staff.
於 2024 年 4 月住了 6 晚
Hotel Excelsior 於 2024年4月24日回覆
Thank you for grading us.

10/10 有夠讚

Daniel Gerrard Vincent

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Hotel Excelsior 於 2024年4月24日回覆
Thank you for grading us.

10/10 有夠讚

John，Edinburgh

喜歡：整潔度、員工素質和住宿環境和硬體
The 5 Star rating of Hotel Excelsior is principally because of the management and staff working as one across alll services supporting each other to make your customer experience so special!
於 2024 年 4 月住了 7 晚
Hotel Excelsior 於 2024年4月24日回覆
Dear John,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor Vlasic Hotel Director

10/10 有夠讚

Emery，Dallas

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
5 star service
於 2024 年 4 月住了 3 晚
Hotel Excelsior 於 2024年4月24日回覆
Thank you for grading us.

10/10 有夠讚

LAURENT

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Tres belle vue. Calme.
於 2024 年 4 月住了 3 晚
Hotel Excelsior 於 2024年4月24日回覆
Thank you for grading us.

10/10 有夠讚

Lindsey

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I couldn't say enough nice things about this hotel. Great views, excellent location. I would and will stay here again. My favorite hotel of all 3 hotels that I stayed at in Croatia. Get a sea front room, you will not regret it. The very best views, service, food - everything was perfect!
於 2024 年 4 月住了 2 晚
Hotel Excelsior 於 2024年4月24日回覆
Dear Lindsey,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor Vlasic Hotel Director

10/10 有夠讚

Kristine

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel Excelsior is an elegant hotel, incredibly well run, with a stunning view of the sea and old town. Extremely convenient and lovely amenities. The staff and hospitality is second to none. We were here in late March before tourist season had started, so there was some limitation on restaurants and amenities. Otherwise, it was amazing.
於 2024 年 3 月住了 4 晚
Ivor Vlasic 於 2024年4月8日回覆
Dear Kristine,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor VlasicHotel Director

8/10 不錯哦

Humberto

喜歡：整潔度、員工素質和住宿環境和硬體
Todo super bien.
於 2024 年 3 月住了 2 晚
Ivor Vlasic 於 2024年3月21日回覆
Thank you for grading us.

10/10 有夠讚

emerson

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Sensacional
Eu tinha reservado nesse hotel, mas devido ao inverno acabei sendo deslocado pra outro hotel da rede, o Dubrovinik Palace e esse que eu acabei ficando era simplesmente maravilhoso, otimo hotel, muito cuidado e atenção com os hospedes e pra vc ir pro centro, tem onibus que sai da cidade velha e para quase dentro da recepção do hotel. Melhor impossivel.
於 2023 年 12 月住了 3 晚
Ivor Vlasic 於 2024年2月1日回覆
Dear Emerson,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor Vlasic Hotel Director

10/10 有夠讚

Robert

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 3 晚
Ivor Vlasic 於 2023年12月28日回覆
Thank you for grading us

10/10 有夠讚

Rachel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Incredible!
We had the most incredible stay here while celebrating our honeymoon - we never wanted to leave! From the moment Marko met us at check-in, we felt so celebrated and well taken care of. We debated whether to stay directly in the old town, but this ended up being so much better. You get to look at the old town as your view and the walk over is so quick and beautiful. We’ll worth getting the patio to enjoy the views and listen to the waves. We cannot say enough great things about Hotel Excelsior and have already recommended it to friends. We hope to be back soon!
於 2023 年 10 月住了 3 晚
Ivor Vlasic 於 2023年12月28日回覆
Dear Rachel,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor Vlasic Hotel Director

10/10 有夠讚

WILLIAM

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
right on the water excellent views
於 2023 年 10 月住了 4 晚
Ivor Vlasic 於 2023年11月2日回覆
Thank you for grading us.

8/10 不錯哦

erika

於 2023 年 10 月住了 3 晚
Ivor Vlasic 於 2023年10月26日回覆
Dear Erika,Thank you for grading us.Kind regards Ivor VlasicHotel Director

10/10 有夠讚

Ingra

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
This hotel was fabulous. I wouldn't want to stay anywhere else in Dubrovnik. The sea view was amazing. The location was perfect to walk to the old city, but have the sea frontage. I already want to go back! It made my visit to this city wonderful.
於 2023 年 10 月住了 3 晚
Ivor Vlasic 於 2023年10月23日回覆
Dear Ingra,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor VlasicHotel Director

10/10 有夠讚

Sanjeev

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very courteous staff .
於 2023 年 10 月住了 2 晚
Ivor Vlasic 於 2023年10月23日回覆
Thank you for grading us.Kind regards Ivor VlasicHotel Director

10/10 有夠讚

Alysson

於 2023 年 10 月住了 3 晚
Ivor Vlasic 於 2023年10月23日回覆
Thank you for grading us.Kind regards Ivor VlasicHotel Director

10/10 有夠讚

Patricia，Cary

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great staff. Very accommodating. You have to ask for VIP benefits. They didn’t have an upgrade available at time of arrival but offered o e the next day. It wasn’t much of an upgrade so we did not take it. The breakfast was outstanding!
於 2023 年 9 月住了 3 晚
Ivor Vlasic 於 2023年10月23日回覆
Dear Patricia,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor VlasicHotel Director

10/10 有夠讚

Jennifer

於 2023 年 10 月住了 2 晚
Ivor Vlasic 於 2023年11月2日回覆
Thank you for grading us.

10/10 有夠讚

cynthia

於 2023 年 10 月住了 2 晚
Ivor Vlasic 於 2023年11月2日回覆
Thank you for grading us.

8/10 不錯哦

david

喜歡：整潔度、員工素質和住宿環境和硬體
Closeness to city
於 2023 年 10 月住了 3 晚
Ivor Vlasic 於 2023年10月23日回覆
Thank you for grading us.Kind regards Ivor VlasicHotel Director

10/10 有夠讚

Richard

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Just fine. Nice walk into town
於 2023 年 10 月住了 3 晚
Ivor Vlasic 於 2023年10月23日回覆
Thank you for grading us.Kind regards Ivor VlasicHotel Director

10/10 有夠讚

LUIS

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excelente hotel en Duvrobnik
Gran Hotel con todas las comodidades, excelente restaurante, bar, spa, alberca y la atención excepcional. A solo 5 minutos andando del casco histórico. Tengo una nueva reserva ya que muy muy pronto regresaré y si vamos a regresar es porque nos encantó.
於 2023 年 9 月住了 2 晚
Ivor Vlasic 於 2023年10月23日回覆
Dear Luis,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor VlasicHotel Director

8/10 不錯哦

Claudia

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location, great service.
於 2023 年 9 月住了 3 晚
Ivor Vlasic 於 2023年10月23日回覆
Thank you for grading us.Kind regards Ivor VlasicHotel Director

2/10 很糟糕

Mary

於 2023 年 9 月住了 2 晚
Ivor Vlasic 於 2023年9月29日回覆
Thank you for grading us

6/10 一般般

Viviana

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Ivor Vlasic 於 2023年10月23日回覆
Thank you for grading us.Kind regards Ivor VlasicHotel Director

10/10 有夠讚

Terence

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
First class hotel with outstanding service and ambience. Walking distance to the walled city and a private access to the ocean. Would highly recommend!
於 2023 年 9 月住了 3 晚
Ivor Vlasic 於 2023年9月22日回覆
Dear Terence,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor Vlasic Hotel Director

10/10 有夠讚

Doreen，Syosset

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The property was absolutely perfect! It was just a gorgeous facility in a perfect setting with unbelievable views of downtown.
於 2023 年 9 月住了 5 晚
Ivor Vlasic 於 2023年9月22日回覆
Dear Doreen,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor Vlasic Hotel Director

10/10 有夠讚

Agda

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 6 月住了 3 晚
Ivor Vlasic 於 2023年10月23日回覆
Thank you for grading us.Kind regards Ivor VlasicHotel Director

10/10 有夠讚

Michael

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
location is excellent, own beach area,superb breakfast, evening lounge area (music) amd many more....
於 2023 年 9 月住了 3 晚
Ivor Vlasic 於 2023年9月19日回覆
Dear Michael,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor VlasicHotel Director

10/10 有夠讚

Rosemarie

於 2023 年 7 月住了 3 晚
Ivor Vlasic 於 2023年10月23日回覆
Thank you for grading us.Kind regards Ivor VlasicHotel Director

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 3 晚
Ivor Vlasic 於 2023年9月15日回覆
Thank you for grading us

10/10 有夠讚

Kyle

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The excelsior hotel is a 5 star stay, don’t waste your time looking elsewhere.
於 2023 年 9 月住了 4 晚
Ivor Vlasic 於 2023年9月15日回覆
Thank you for grading us

10/10 有夠讚

Hiroaki

於 2023 年 9 月住了 3 晚
Ivor Vlasic 於 2023年9月28日回覆
Dear Hiroaki,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor VlasicHotel Director

10/10 有夠讚

Stephanie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Ivor Vlasic 於 2023年9月15日回覆
Thank you for grading us

10/10 有夠讚

Atish

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
World class hotel with excellent location and amenities.
於 2023 年 9 月住了 2 晚
Ivor Vlasic 於 2023年9月15日回覆
Thank you for grading us

10/10 有夠讚

Fernando

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Marko ( concierge) it is outstanding!! The waister ( bar and beach restaurant) are to stressfull but overal all it is very good.
於 2023 年 8 月住了 3 晚
Ivor Vlasic 於 2023年8月28日回覆
Dear Fernando,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor VlasicHotel Director

10/10 有夠讚

Keren，Toronto

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very luxurious. Phenomenal breakfast buffet included with full yogurt bar, fruit, cereal, pastries and hot made to order menu items also included. The private beach / swimming ledge had beautiful views of the sea and old town.
Ivor Vlasic 於 2023年8月28日回覆
Dear Keren,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor VlasicHotel Director

8/10 不錯哦

Joseph

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 3 晚
Ivor Vlasic 於 2023年8月25日回覆
Thank you for grading us

8/10 不錯哦

Yuji

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
快適な滞在
前回ドブロクニクに旅行した時にも宿泊しました。ホテルのスタッフがとても丁寧、親切で滞在中ずっと快適に過ごせました。ただフィットネス施設の器具は、もう少し充実させていただきたいです。
於 2023 年 8 月住了 2 晚
Ivor Vlasic 於 2023年8月31日回覆
Dear Yuji,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor Vlasic Hotel Director

10/10 有夠讚

Larry

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved this property from the moment you walk into the lobby and have a full view of the old city and the bay. The rooms in the newer building are nicer and more modern, buy I would recommend to stay in the older building with a sea view. It is one of the best hotel views I have seen. The deck on the water is the best part of the hotel. We spent most of the time there. The restaurant on the water was average food not up to par for a 5 star hotel. We did mention this at checkout and we got a credit for the lunch we had there. The hotel is only a 10 minute walk to the town.
於 2023 年 8 月住了 2 晚
Ivor Vlasic 於 2023年8月25日回覆
Dear Larry,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor VlasicHotel Director

10/10 有夠讚

Kevin，Austin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
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於 2023 年 8 月住了 1 晚
Ivor Vlasic 於 2023年8月25日回覆
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