2/10 很糟糕
Mohammad
2024年5月1日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Horrible experience
I was told when i went to the guest house that they are over booked and have two options to call your booking agent and cancel your stay or otherwise our booking agent will provide you stay somewhere else. Keep in mind it was happening after i went feom London to Dubrovnik. I tried calling hotel.com but no response, finally i asked their agent and thn they gave me a room which was 2km away. I had no option to go anywhere else finally i had to go to that room which was on the hill. Please dont play with travellers. Its the 2nd time that this happened to me once in Gran Canaria and now in Dubrovnik Croatia and both times with my booking with hotel.com
Mohammad
於 2024 年 4 月住了 6 晚