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德拉蒙德島渡假村的評分

3.5 out of 5
德拉蒙德島渡假村
33494 Maxton Rd., Drummond Island, MI

評論

8.6

有夠讚

10 分，有夠讚；235 則評論中有 126 則" "
8 分，不錯哦；235 則評論中有 71 則" "
6 分，一般般；235 則評論中有 22 則" "
4 分，不太好；235 則評論中有 11 則" "
2 分，很糟糕；235 則評論中有 5 則" "

9.0/10

整潔度

8.8/10

員工素質

8.2/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Linda

於 2023 年 12 月住了 1 晚
DRUMMOND ISLAND RESORT 於 2024年2月4日回覆
THANK YOU FOR THE REVIEW WE ARE LOOKING FORWARD TO YOUR NEXT STAY WITH US

10/10 有夠讚

Amanda

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 4 晚

10/10 有夠讚

Noah

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚

4/10 不太好

Chris

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
於 2023 年 10 月住了 3 晚

10/10 有夠讚

Dan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 3 晚

8/10 不錯哦

Jensen

情侶出遊, 寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We really enjoyed our time here! Was wonderful. My only complaint is we were charged more than double our price and it was recognized immediately. We were told it would only take 3-5 days and it ended up taking 9 days to be returned after I had to follow up on it. Other than that we really enjoyed our stay. We plan to be back next year!
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Brian

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Michele

於 2023 年 10 月住了 3 晚

8/10 不錯哦

Derek

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚

10/10 有夠讚

Ken

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice Inn on the Island and the tree colors were marvelous. Part of the reason for the trip. Just wish the coffee center opened a little earlier. Fortunately the in room coffee maker was present.
於 2023 年 10 月住了 3 晚

10/10 有夠讚

Tori

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Cozy
於 2023 年 9 月住了 2 晚

6/10 一般般

Christine

情侶出遊
不喜歡：設施服務
Very hands off staff. It was too far from activities but that was partly our fault as to planning. Restaurants in area are so so!!
於 2023 年 9 月住了 3 晚

4/10 不太好

Bill，Roseville

喜歡：整潔度
Facility was nice
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Jennifer

喜歡：整潔度
於 2023 年 9 月住了 4 晚

8/10 不錯哦

Kathleen

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room was clean and nice but the room could have had a few more pieces of furniture-like a desk.

10/10 有夠讚

Lindsey

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 2 晚

6/10 一般般

Dylan

不喜歡：員工素質和住宿環境和硬體
Outdated, overpriced, 30 year old AC units.
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Al

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
all the trails
於 2023 年 9 月住了 3 晚

10/10 有夠讚

McKinna

喜歡：整潔度、員工素質和住宿環境和硬體
Clean. Quiet. Comfy. The fridge was a little banged up but otherwise, an excellent place to stay!
於 2023 年 8 月住了 2 晚

6/10 一般般

April

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Having a place to get breakfast would be helpful. The decor is outdated and looks worn. The beds were very comfortable!
於 2023 年 8 月住了 3 晚

10/10 有夠讚

Darrell

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Would come back
於 2023 年 8 月住了 2 晚

8/10 不錯哦

Linda

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Was a rustic camp like feel resort which we liked. Due to poor weather couldn't do what we wanted to do outside so not really much to do. Well maintained with a nice size fridge in the room. No brkfst was offered, but had coffee maker in the room. Hotel portion was not on the lake, but canoes etc..appeared to be available if you drive to the lake area.
於 2023 年 8 月住了 1 晚
Samantha Hurlbert, Sales Manager 於 2023年8月24日回覆
Thank you so much for your review of our resort. I am pleased to hear you enjoyed your stay with us even with inclement weather. It's something our staff takes great pride in; we value your feedback! We look forward to having you visit us again soon.

8/10 不錯哦

Scott

團體旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚
Nicole 於 2023年8月17日回覆
Thank you so much for your review of our resort. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, we value your feedback. We look forward to having you visit us again soon.Sincerely,Nicole Robinson,General Manager.

10/10 有夠讚

Margaret

於 2023 年 8 月住了 2 晚

10/10 有夠讚

Michelle

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The 2 bedroom Pond Cabin was perfect for out annual Drummond Island golf trip. The setting was beautiful on the pond with chairs and fire pit. Tucked away from the road in a very quiet setting. The cabin had everything we needed for a great trip. I highly recommend.
Jason Smith AGM 於 2023年8月13日回覆
Hi Michelle. Thank you for your review. We look forward to your next stay with us.Sincerely Jason SmithAGMDrummond Island Resort

10/10 有夠讚

Murray

於 2023 年 7 月住了 2 晚

10/10 有夠讚

Rhonda

於 2023 年 7 月住了 1 晚

10/10 有夠讚

Christopher

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place on Drummond Island, MI.
This place was much nicer than I had expected. Big spacious rooms, reasonable sleeping accommodations and excellent amenities around the facility.
於 2023 年 7 月住了 2 晚
Erica 於 2023年7月26日回覆
We are glad you enjoyed your stay. Thank you for your review.

10/10 有夠讚

Martha

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Is it to Drummond
Weekend getaway. PINS restaurant understaffed and overworked. Food very good. John that did skeet shooting was awesome.
於 2023 年 7 月住了 1 晚
Erica 於 2023年7月26日回覆
We are glad you enjoyed your stay. Thank you for your review.

8/10 不錯哦

Nancy

於 2023 年 7 月住了 2 晚

8/10 不錯哦

Dustin

於 2023 年 7 月住了 2 晚

4/10 不太好

Nigel

親子旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
I go to Drummond Island at least once per year and always stay here but it’s time to try a different place, this stay was terrible, the AC in the room didn’t work very well, the door stop to the bathroom was falling off, the sink was backing up, and management did nothing about anything.
於 2023 年 7 月住了 3 晚
Erica 於 2023年7月15日回覆
On 7/7 we spoke and sent the following message "I have notified our housekeepers and I have maintenance on the way. Thank you for letting us know. I apologize for the inconvenience. We will address this with our staff." You confirmed at desk this was resolved. We again apologize for these issues attended to by our maintenance & housekeeping staff. We hope you give us another try.

6/10 一般般

Lindsey

於 2023 年 7 月住了 3 晚

8/10 不錯哦

Susan

情侶出遊
喜歡：員工素質
Nice
於 2023 年 7 月住了 1 晚
Jason Smith AGM 於 2023年7月10日回覆
Hi Susan, thanks for your review. We look forward to your next stay at our property.

10/10 有夠讚

Victor W.

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚
Erica 於 2023年7月8日回覆
Thank you for sharing your positive experience review with us. We hope to have you back at the resort. We are glad you enjoyed your stay. Have a great summer.

10/10 有夠讚

Carolyn

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
very good
於 2023 年 6 月住了 2 晚
Jason Smith AGM 於 2023年6月28日回覆
Carolyn,Thank you for your review. We look forward to have you back at the resort in the future.

10/10 有夠讚

Gerard

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
We stayed in a loft style room with 3 beds. Lots of amenities, kid and pet friendly Everything was exceptional except the creaking floors. We will definitely stay again.
於 2023 年 6 月住了 2 晚
Jason Smith AGM 於 2023年6月28日回覆
Gerard,Thank you for your review. We look forward to seeing you in the future.

4/10 不太好

Michael

不喜歡：整潔度和住宿環境和硬體
於 2023 年 6 月住了 1 晚
Jason Smith AGM 於 2023年6月23日回覆
HI Michael,I am sorry your trip wasn't as good as it could have been. Can you please let me know what the issues were? ThanksJason SmithAGMDrummond Island Resort

8/10 不錯哦

Michelle

喜歡：員工素質
Seen only one staff person. No good plce to sit and enjoy outdoors. Like aruond the pond.
於 2023 年 6 月住了 2 晚
Erica 於 2023年7月8日回覆
We are sorry we fell short of excellent on this trip. The resort does have outdoor seat at the pool with chairs and tables and loungers, benches outside of each floor area by the rooms and chairs around the main lodge firepit. Additional indoor seating available in the upper lobby table, chairs and and couches open 24/7. We hope you give us another try. Thank you.

10/10 有夠讚

Jennifer

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Seclusion
The cabin and surrounding area were secluded and amazing! We will definitely return and stay in the same cabin.
於 2023 年 6 月住了 2 晚
Erica 於 2023年7月8日回覆
Thank you for sharing your positive experience with us. We hope to have you back at the resort.

4/10 不太好

Jennifer

喜歡：整潔度、員工素質和住宿環境和硬體
Lack of Sleep
Unfortunately the hotel rooms have very thin walls and the guests above our room were up walking around in boots and banging on things at 5:30 in the morning. Their TV was also left on all night which disrupted sleep most of the night.
於 2023 年 6 月住了 1 晚
Erica 於 2023年7月8日回覆
We do apologize for the inconvenience. We hope you can give the resort another try. Our on call number is posted in the lobby should any immediate needs occur during your stay outside of normal business hours 8am-9pm. Hours extended with further guest volume.

8/10 不錯哦

Lisa

情侶出遊, 團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Rooms were very clean. Staff at the restaurant were friendly.
於 2023 年 5 月住了 2 晚
Jason Smith AGM Drummond Island Resort 於 2023年5月16日回覆
Hi Lisa, thanks for your review. We look forward to your next stay with us!

8/10 不錯哦

Nigel

家庭旅遊, 親子旅遊
喜歡：整潔度
The staff is not very friendly
於 2023 年 4 月住了 4 晚
Jason Smith AGM 於 2023年5月8日回覆
Hi Nigel. I am sorry you had a negative experience with our staff. I do promise we will address this and do our best to make sure your next visit is a positive one. Thank you for your review.

8/10 不錯哦

Shiann

家庭旅遊
喜歡：員工素質
Just okay.
Cute and rustic! Overall nice stay. Cleanliness could have been better, 50% of the TV channels was not working, the restaurant onsite was less than desirable. The best part of the weekend was the gas station just past the 4 corners! Wonderful gal working and the BEST pizza! Overall don’t think I’d stay again.
於 2022 年 10 月住了 1 晚

10/10 有夠讚

Kenneth

喜歡：整潔度、員工素質和住宿環境和硬體
於 2022 年 10 月住了 4 晚

8/10 不錯哦

Shiho

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
It was a stay in the off-season, so the entire facility was very quiet. The room was comfortable but kind of rustic.
於 2022 年 10 月住了 2 晚

8/10 不錯哦

JANE

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Charming, comfortable room
Three women stayed in the 3 queen loft room. Charming wood stairs. Very comfortable beds and roomy. Cutout for refrigerator and microwave and clothes storage. Nooks lacked lighting which was needed. Room did not have resort information regarding location of ice machine or gym.
於 2022 年 10 月住了 2 晚

10/10 有夠讚

Kenneth，Petoskey

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I would highly recommend this resort. Beautiful resort on an amazing island.
於 2022 年 10 月住了 2 晚

10/10 有夠讚

Charlie

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great parking for Jeeps and trailers. Plenty of area in the back. Clean room, clean bathroom. Great stay
於 2022 年 10 月住了 1 晚

6/10 一般般

Philip

情侶出遊
喜歡：整潔度
.
於 2022 年 9 月住了 1 晚
Erica 於 2022年10月3日回覆
We are sorry we fell short of an excellent stay this time. Please let us know what we could have addressed to make your stay more enjoyable.