Dear Yu-Pin on
Many thanks for having taken the time to share your positive feedback about your most recent experience at our hotel.
It is always a pleasure to receive positive feedback from our guests. This feedback will serve as an encouragement to all of our staff members.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Thank you
Kind regards,
Ayu Ardhani
Quality & Guest Experience Manager
10/10 有夠讚
JasFam
家庭旅遊
2020年1月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
整體服務品質不錯,房間熱水壞掉也會即時處理
JasFam
於 2020 年 1 月住了 3 晚
Ayu Ardhani 於 2020年3月2日回覆
Dear JasFam,
Thank you for taking the time to post your review.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
On the other hand, please kindly allow me to extend our sincerest apology concerning the hot water temperature
We hope to have the opportunity to serve you better in the future when you visit Bali again.
Kind Regards
Ayu Ardhani
Quality & Guest Experience Manager
We have stay for 3 nights in here. Overall is fine. Typical 5 star hotel and nothing more special
Cheong Shiu Eric
Awya Waharika (Fairmont Sanur Beach Bali Team) 於 2018年3月5日回覆
Dear Cheong Shiu, thank you so much for your review of Fairmont Sanur Beach Bali. We are absolutely thrilled to hear such positive feedback. We try very hard to deliver every day - unique experiences and memorable service which goes hand-in-hand with all of the wonderful facilities our resort has to offer and your review delights us to keep improving. Once again thank you. Until we meet again and we all look forward to welcoming you back.
Dear Yung Chi,
Thank you for sharing your recent experience at Fairmont Sanur Beach Bali. We look forward to welcoming you again in the near future.
8/10 不錯哦
mrs ho,hong kong
2015年10月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
不錯的選擇
Very closed to Sanur Beach but can't really swim due to many boats parking nearby. I loved the one bedroom villa, has it's privacy but yet can hang around with other guests in the public areas! Walking about 10 mins u can get to local shops and a long streets full of massage shops and restaurants.
mrs ho
Niall Cowan 於 2015年10月20日回覆
Dear Mrs. Ho On, thank you for taking time to write such a complimentary review at our property. We are delighted to know that you enjoyed your stay, rest assured that your feedback is highly valued and appreciated. We look forward to welcoming you back.
Kind Regards,
Niall Cowan
GENERAL MANAGER
10/10 有夠讚
真實旅客
2015年8月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
床的舒適度不夠五星級,令我失望。
浴室灑水系統水量不足,下水道也會堵塞淹水。
除此,其餘都很好。
真實旅客
10/10 有夠讚
Chien chih
2015年5月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Chien chih
8/10 不錯哦
Susanna,Hong Kong
2015年2月25日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good beach hotel
Friendly & attentive staff, good a la carte breakfast, very close to the beach, overall is a good hotel and will return if stay in Sanur. We have a pleasant stay for our Chinese new year holiday, thanks!
Susanna
Niall Cowan 於 2015年5月4日回覆
Dear Susanna,
Thank you for taking the time to share your experience following your vacation at Fairmont Sanur Beach Bali.
We are most appreciative for your review of our beautiful property and we are delighted to know that you enjoyed your stay during the Chinese New Year period.
Thank you for allowing us to turn your moments into memories and see you again soon.
Kind regards,
Niall Cowan
GENERAL MANAGER
10/10 有夠讚
Kit Man,hong kong
2014年12月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
服務態度一流
管家服務態度很好.
Kit Man
10/10 有夠讚
Lonnie Lo,Hong Kong
2014年9月9日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good resort hotel
Excellent hotel
Lonnie Lo
10/10 有夠讚
Whistle,HK
2014年5月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful
Spent 3 nights in this wonderful hotel. Nice and spacious room, well equipped and big balcony. Food is good but pricey. Services are 5 stars, Spa is excellent. A bit far away from everything, but I love it so much.
the beach by the resort was not clean at all and there were a lot of plastic cups and bottles. Also, a lot of dead grass
Taha
於 2024 年 4 月住了 2 晚
Ikhyar Setya 於 2024年4月26日回覆
Dear Taha,We deeply appreciate your feedback regarding your recent visit to InterContinental Bali Sanur Resort, although we are disheartened to learn of your concerns regarding the cleanliness of the beach area.Rest assured, we have already taken immediate action to address the issues you have raised, to mitigate the presence of plastic waste.Please do not hesitate to contact us directly if there is anything further we can assist you with. Thank you for choosing InterContinental Bali Sanur Resort, and we look forward to the opportunity to welcome you back in the future.Warm Regards,Ikhyar Setya - Management Team
10/10 有夠讚
haibin
2024年4月10日
喜歡:整潔度、員工素質和住宿環境和硬體
The hotel is well maintained and the staff are friendly and helpful. Only thing I didn’t like is the beach. It was dirty. It may not be the responsibility of the hotel to clean the beach. However if they can arrange one person to keep the nearby beach clean, the quality of staying will be greatly improved. I noticed the hotel in the next door is doing the extra cleaning and the beach environment is much better.
haibin
於 2024 年 4 月住了 3 晚
Sarah 於 2024年4月18日回覆
Dear Haibin, The InterContinental Bali Sanur Resort thanks you for your feedback of your recent stay. It is a testament to our team members who are highly dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. Thank you once again for sharing your experience and we look forward to welcoming you again soon. Kind regards, Sarah Devita - Management Team
6/10 一般般
Emmanuel
情侶出遊
2024年3月18日
喜歡:整潔度
不喜歡:住宿環境和硬體
The facilities are old ( well past their days of glory) and in need of major renovation. The room is nice and big but bathroom shower in need of upgrading ( eg needed higher water pressure and shower fixture falling apart). Ceiling in Layang Layang full of water and stains. Also, food was unremarkable bordering bad (eg. rotten tomato served in the breakfast buffet) and certainly not of the quality and variety expected of a five star hotel. Staff are nice and friendly but it seems in need of better training and more direct supervision. Seems more of an issue related to proper management of staff as opposed to a problem with staff. Waitress in breakfast for example wearing food stained uniform. Staff at the security gate not very polite (though there were some good exceptions) . Fitness facilities nice and modern. Main Pool area also very nice though some of the decor like the pink orchid needs to be removed or replaced long ago.
Emmanuel
於 2024 年 3 月住了 4 晚
Sarah 於 2024年3月20日回覆
Dear Mr. Emmanuel, Thank you for choosing the InterContinental Bali Sanur Resort for your recent stay. On behalf of the team, I do apologies for the shortfalls in maintenance you highlighted and for the inconvenience it caused during your time with us. We certainly take this feedback seriously and will ensure we look for improvement so issues such as these are avoided in the future. I do hope we are able to welcome you back in the not too distant future to experience the improvements we are working on across the resort. Kind regards, Sarah Devita - Management Team
10/10 有夠讚
kenji
2024年2月24日
喜歡:整潔度、員工素質和住宿環境和硬體
す
kenji
於 2024 年 2 月住了 3 晚
Sarah 於 2024年2月28日回覆
Dear Mr/s. Kenji, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team
10/10 有夠讚
Yuki
2024年2月16日
Yuki
於 2024 年 2 月住了 3 晚
Sarah 於 2024年3月22日回覆
Dear Ms. Yuki, The InterContinental Bali Sanur Resort thanks you for your kind review of your recent stay. It is a testament to our team members who are highly dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. Thank you once again for sharing your experience and we look forward to welcoming you again soon. Kind regards, Sarah Devita - Management Team
10/10 有夠讚
Kallistia
2024年2月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
One of the most magical resorts I have stayed at. I felt I instantly at peace there. Great breakfast and were very accommodating to my dietary needs. The room was spacious, bright & clean. The finishing touch on a great experience was the fact they provided 2 x 1.5 litre bottles of water every day and got me more so promptly every time I requested it. Only thing I would have liked is milk in the mini bar for my coffee.
Kallistia
於 2024 年 2 月住了 4 晚
Sarah 於 2024年2月12日回覆
Dear Ms. Kalistia, The InterContinental Bali Sanur Resort thanks you for your kind review mentioning our great breakfast, spacious and clean room, an dour services. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team
8/10 不錯哦
Charles,Greenacres
2024年2月7日
喜歡:整潔度、員工素質和住宿環境和硬體
Charles
於 2024 年 2 月住了 3 晚
Sarah 於 2024年2月8日回覆
Dear Mr. Charles, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team
10/10 有夠讚
Fanny
2024年1月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fanny
於 2024 年 1 月住了 2 晚
Sarah 於 2024年1月30日回覆
Dear Ms. Fanny, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team
6/10 一般般
Leanne Therese
2024年1月29日
不喜歡:整潔度和住宿環境和硬體
Overall disappointing. This property is not of the standard expected of the Intercontinental brand. The room design was beautiful but there is constant construction noise. The property is in poor condition and far from 5 star and having undergone a complete “refresh”. The view from the rooms to the beach is beautiful but when you look down the giant water feature centre piece of the gardens in the photos which the rooms overlook is surrounded by a horrendously toxic looking green pool. The whole place feels a bit like they are just barely spinning the wheels and looking to offload it to be honest. Had a facial and massage at the spa which were both nice. Breakfast buffet restaurant is probably the only part of the hotel that is actually 5 star and International standard, except the poor staff who were excellent had to try and work around positioning tables so the leaking roof wasn’t dripping on guests heads. The whole place had a bit of a faulty towers hotel feel about it and definitely not Intercontinental brand standard.
Leanne Therese
於 2024 年 1 月住了 6 晚
Sarah 於 2024年1月29日回覆
Dear Ms. Leanne Therese, Thank you very much for taking the time to review of our hotel. We are incredibly saddened to receive your feedback experience was not met your expectations. The resort is currently undergoing a refurbishment period, which is expected to be completed soon and we endeavor to make this process as seamless as possible. Again, we regret that this impacted your experience at our hotel and hope to offer you a more pleasant stay in the future.Sincerely, Sarah Devita – Management team.
10/10 有夠讚
Rune
家庭旅遊
2024年1月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
100 % good. Vi love it werry good.
100% good 😊 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊👍👍👍👍👍👍👍
Rune
於 2024 年 1 月住了 1 晚
Sarah 於 2024年1月29日回覆
Dear Ms. Rune, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team
2/10 很糟糕
Christopher
情侶出遊
2024年1月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great property for mature adults. Quiet and peaceful.
Check in was poor. Arrived late and room not ready. They put us up in another room at midnight and we moved in the morning. Quite spoiled first day.
Very clean and large room. Big pool you can lap.
Wouldn’t stay again as too quiet for me.
Christopher
於 2024 年 1 月住了 7 晚
Sarah 於 2024年1月29日回覆
Dear Mr. Christopher, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team
10/10 有夠讚
Hoon
家庭旅遊
2024年1月15日
喜歡:員工素質和客房舒適度
Hoon
於 2024 年 1 月住了 4 晚
Sarah 於 2024年1月16日回覆
Dear Mr. Hoon, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team
6/10 一般般
Gregory Alexander
情侶出遊
2024年1月12日
喜歡:設施服務
A bit dated but staff were excellent ,the pool was a bit hot compared to other pools we went in , hard to cool off on a 40 degree day
Gregory Alexander
於 2024 年 1 月住了 6 晚
Sarah 於 2024年1月15日回覆
Dear Mr. Gregory, We are delighted to hear about your recent experience with us. The InterContinental Brand is devoted to offering impeccable service to our loyal guests to make their stay with us unforgettable. We look forward to welcoming you back again soon. Kind regards, Sarah Devita - Management Team.
10/10 有夠讚
Cameron
2023年12月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A lovely hotel to relax away from busy Seminyak. First time and will be back
Cameron
於 2023 年 12 月住了 7 晚
Sarah 於 2024年1月2日回覆
Dear Mr. Cameron, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team
Dear Ms. Ayumi, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team
8/10 不錯哦
Alex
2023年12月25日
Alex
於 2023 年 12 月住了 5 晚
Sarah 於 2023年12月28日回覆
Dear Mr. Alex, We are delighted to hear about your recent great experience with us. The InterContinental Brand is devoted to offering impeccable service to our loyal guests to make their stay with us unforgettable. We look forward to welcoming you back again soon. Kind regards, Sarah Devita - Management Team.
10/10 有夠讚
FERNANDO A
2023年12月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
FERNANDO A
於 2023 年 11 月住了 3 晚
Sarah 於 2023年12月19日回覆
Dear Mr. Fernando, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team
6/10 一般般
Elfy
親子旅遊
2023年12月18日
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
The room was wow. Big room with comfortable bedding and spacious toilet. However, this hotel is located in a very quiet area. There are some restaurants at the beach but the whole area is boring. The shower water smells of sewage and we had to check out early as my children had developed a rash. Staff were very helpful and understanding. Their service was excellent. But do note that this area is really quiet and lacked vibrancy. If you have kids looking for fun and games and things to see and explore, this is not the place to stay. If you are a retiree looking for peace and quiet, then this is the place for you.
Elfy
於 2023 年 12 月住了 5 晚
Sarah 於 2023年12月18日回覆
Dear Ms. Elfy, We are delighted to hear about your recent great experience with us. The InterContinental Brand is devoted to offering impeccable service to our loyal guests to make their stay with us unforgettable. We look forward to welcoming you back again soon. Kind regards, Sarah Devita - Management Team.
8/10 不錯哦
GEN LEUN
2023年11月22日
GEN LEUN
於 2023 年 11 月住了 5 晚
Ibe 於 2023年11月24日回覆
Dear Gen Leun, We are delighted to hear about your recent great experience with us. The InterContinental Brand is devoted to offering impeccable service to our loyal guests to make their stay with us unforgettable. We look forward to welcoming you back again soon. Kind regards, Ida Bagus Eka - Management Team.
10/10 有夠讚
July
情侶出遊
2023年11月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It is a wonderful hotel, very comfortable and the staff is amazing
July
於 2023 年 11 月住了 9 晚
Sarah 於 2023年11月22日回覆
Dear July, The InterContinental Bali Sanur Resort thanks you for your kind review mentioning wonderful hotel, comfortable and staff services. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team
10/10 有夠讚
Brian
情侶出遊
2023年10月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved staying at the Intercontininental our fifth stay would not go anywhere else Special thanks to Vera and the girls at breakfast
Brian
於 2023 年 10 月住了 14 晚
Sarah 於 2023年10月27日回覆
Dear Brian, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team
8/10 不錯哦
TOYOHIRO
2023年10月15日
喜歡:整潔度和員工素質
TOYOHIRO
於 2023 年 10 月住了 6 晚
Sarah 於 2023年10月16日回覆
Dear Toyohiro, The InterContinental Bali Sanur Resort thanks you for your review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. Thank you again for sharing your experience. We look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team
10/10 有夠讚
YUYA
2023年10月9日
YUYA
於 2023 年 10 月住了 2 晚
Ibe 於 2023年10月30日回覆
Dear Yuya, We are delighted to know about your recent excellent experience with us. The InterContinental Brand is devoted to offering impeccable service to our loyal guests to make their stay with us unforgettable. We look forward to welcoming you back again soon. Kind regards, Ida Bagus Eka - Management Team.
10/10 有夠讚
Louis
情侶出遊
2023年10月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful resort, fantastic rooms and service to match
Louis
於 2023 年 10 月住了 6 晚
Ibe 於 2023年10月8日回覆
Dear Louis, We are delighted to hear about your recent experience with us and we’re pleased that your particular highlights include our beautiful resort, fantastic rooms and service to match. The InterContinental Brand is devoted to offering impeccable service to our loyal guests to make their stay with us unforgettable. We look forward to welcoming you back again in the near future. Kind regards, Ida Bagus Eka - Management Team.
Dear Hiroaki, We are delighted to hear about your recent experience with us mentioning our well-trained staff and your perspective that our Resort will be great in the future. The InterContinental Brand is devoted to offering impeccable service to our loyal guests to make their stay with us unforgettable. We look forward to welcoming you back again in the near future. Kind regards, Ida Bagus Eka - Management Team.
10/10 有夠讚
richard,Lompoc
2023年10月1日
喜歡:整潔度、員工素質和住宿環境和硬體
richard
於 2023 年 9 月住了 2 晚
Sarah 於 2023年10月2日回覆
Dear Richard, The InterContinental Bali Sanur Resort thanks you for your review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. Thank you again for sharing your experience. We look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team
10/10 有夠讚
Anne
2023年9月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The suite we had was very spacious. The location wonderful. The pool was lovely as was breakfast.
Anne
於 2023 年 9 月住了 5 晚
Sarah 於 2023年9月29日回覆
Dear Anne,We are delighted to hear about your recent experience with us and we’re pleased that your particular highlights include our suite, location, pool and our breakfast. The InterContinental Brand is devoted to offering impeccable service to our loyal guests to make their stay with us unforgettable. We look forward to welcoming you back again in the near future.Kind regards,Sarah Devitta - Management Team.
10/10 有夠讚
Kiranpreet
團體旅遊
2023年9月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
Kiranpreet
於 2023 年 9 月住了 9 晚
Sarah 於 2023年9月22日回覆
Dear Kiranpreet, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. Thank you again for sharing your experience. We look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team
10/10 有夠讚
Anne Lilli
2023年9月18日
Anne Lilli
於 2023 年 9 月住了 1 晚
Sarah 於 2023年9月20日回覆
Dear Anne Lilli, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team
10/10 有夠讚
Aaron
情侶出遊
2023年9月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
An amazing property, wonderful ammenities and outstanding service
Aaron
於 2023 年 9 月住了 4 晚
Ibe 於 2023年9月16日回覆
Dear Aaron, The InterContinental Bali Sanur Resort thanks you for your review mentioning our amazing property, wonderful amenities, and outstanding staff services. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. Thank you again for sharing your experience. we look forward to welcoming you again shortly. Kind regards, Ida Bagus Eka - Management Team
Dear Kayoko, The InterContinental Bali Sanur Resort thanks you for your review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. Thank you again for sharing your experience. we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team
6/10 一般般
Krishnaparkash,Lelystad
2023年8月9日
喜歡:整潔度
Krishnaparkash
於 2023 年 8 月住了 3 晚
Sarah 於 2023年8月10日回覆
Dear Krishnaparkash, Thank you very much for taking the time to review of our hotel. We are sorry to know you had a less than pleasant stay with us. Please kindly share your experience so we can obtain any detail regarding your stay. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. We look forward to welcoming you again shortly. Sincerely, Sarah Devita – Management team.
10/10 有夠讚
NIMIR
家庭旅遊
2023年8月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
its clean and safe
NIMIR
於 2023 年 7 月住了 8 晚
Sarah 於 2023年8月9日回覆
Dear Nimir, The InterContinental Bali Sanur Resort thanks you for your kind words. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We aim to provide an unparalleled, yet personal, service for all of our guests by tailoring every aspect to our guests’ needs. We look forward to welcoming you back in the future.Kind regards,Sarah Devita - Management Team
8/10 不錯哦
João
2023年8月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
João
於 2023 年 7 月住了 3 晚
ibe 於 2023年8月6日回覆
Dear João, The InterContinental Bali Sanur Resort thanks you for your kind review 8 out of 10. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. Thank you again for sharing your experience. we look forward to welcoming you again shortly. Kind regards, Ida Bagus Eka - Management Team
8/10 不錯哦
Nichola
情侶出遊
2023年8月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely and attentive staff and big spacious room with a great balcony with a nice outlook if you get a high up room.
Delicious breakfast and pool/beach service was excellent.
Nichola
於 2023 年 7 月住了 7 晚
Ibe 於 2023年8月2日回覆
Dear Nichola, The InterContinental Bali Sanur Resort thanks you for your kind review mentioning lovely & attentive staff services, big spacious room with great balcony, delicious breakfast, and excellent pool/beach service. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. Thank you again for sharing your experience. we look forward to welcoming you again shortly. Kind regards, Ida Bagus Eka - Management Team