Dear baiqiao,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Brooke,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear baiqiao,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear ????,Many sincere thanks for your kind rating. I am very happy to understand that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Aman,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Richard,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Arvinder,I thank you for your feedback and am truly sorry to hear about the inconvenience caused to you.Please allow me to express my sincerest apologies for the challenge you have encountered and reassure you this does not reflect in our normal standards of service.I would like to assure you that I shall personally look into all the points mentioned by you.Kind regards,Soni MittalDirector of Rooms Division

Dear Karina,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Keith,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Varun,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Robert,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Neha,Many sincere thanks for your kind rating. I am very happy to understand that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Robert,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Fabiane,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Deepak,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Priya,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. I would also like to assure you that we are already in the process of renovating our rooms.Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Kehfei,Many sincere thanks for your kind rating. I am very happy to understand that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Darren,Thank you very much for your valuable feedback, as we really appreciate you took some time to share your opinion. We have noted your comments and will ensure that the bar menu is reviewed once again.Thank you for letting us know and we look forward to welcome you back again.Best regards,Soni MittalDirector of Rooms Division

Dear Saran,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Harsha,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Ashish,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Adrian,Many sincere thanks for your kind review. I am very happy to learn that our services made a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear William,Many sincere thanks for your kind review. I am very happy to learn that our services made a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Deo,Many sincere thanks for your kind review. I am very happy to learn that our services made a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Kumar,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear William,I thank you for your rating and am truly sorry to understand that you did not have an excellent stay.Please allow me to express my sincerest apologies for the challenge you have encountered and reassure you this does not reflect our normal standards of service.Best regards,Soni MittalDirector of Rooms Division

Dear Steve,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Beste Ilin,Hartelijk dank voor uw vriendelijke beoordeling en aanbeveling. Ik ben erg blij om te horen dat onze diensten zo'n positieve indruk hebben gemaakt en dat u een onvergetelijke ervaring heeft gehad. Wij zijn er trots op dat we goed voor onze gasten zorgen en zijn erg blij dat aan uw verwachtingen is voldaan.Nogmaals bedankt dat u ervoor heeft gekozen om bij ons te blijven en we kijken ernaar uit u binnenkort weer te mogen verwelkomen.Met vriendelijke groeten,Soni MittalDirector of Rooms Division

Dear Rebecca,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Malini,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Kohta,Many sincere thanks for your kind rating.Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms

Dear Arun,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Una,I regret to understand that you did not find the hotel as per the standards and apologize for any inconvenience that was caused to you.Please allow me to express my sincerest apologies for the challenge you have encountered and reassure you this does not reflect our normal standards of service.I would very much like to get more insight on your feedback so that we can ensure that we work on our shortcomings, therefore may I kindly request you to please contact me directly on soni.mittal@claridges.com as per your convenience.Kind regards,Soni MittalDirector of Rooms Division

Dear Alex,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Nick,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

Dear Nimish,I thank you for your feedback and am truly sorry to hear about the inconvenience caused to you.Please allow me to express my sincerest apologies for the challenge you have encountered and reassure you this does not reflect our normal standards of service.We would very much like the opportunity to discuss the points further, therefore can I kindly ask you, to contact me directly on himanshu.kumar@claridges.com as I would be delighted to hear from you, at your convenience.Kind regards,Himanshu KumarHotel Manager

Dear Rajeev,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

Dear Rita,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

Dear Grace,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

Dear Ramit,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

Dear Nigel,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

Dear Michael,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

Dear Kerstin,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager