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新德里國際機場 T3 智選假日飯店 - IHG 飯店的評分

3 out of 5
新德里國際機場 T3 智選假日飯店 - IHG 飯店
Level 5, Terminal 3, Indira Gandhi International Airport, New Delhi

評論

6.4
10 分，有夠讚；877 則評論中有 246 則" "
8 分，不錯哦；877 則評論中有 192 則" "
6 分，一般般；877 則評論中有 127 則" "
4 分，不太好；877 則評論中有 92 則" "
2 分，很糟糕；877 則評論中有 220 則" "

7.6/10

整潔度

7.2/10

員工素質

7.2/10

設施服務

7.2/10

住宿環境和硬體

7.6/10

環保程度

評論

4/10 不太好

Hsiao-Ling

喜歡：客房舒適度
不喜歡：住宿環境和硬體
Paid 2-single-bed room, got one-single-bed room
我訂的是2-single-bed room, 櫃台給了雙床房間都客滿, 只給了1-single-bed room, 應該要退費
於 2019 年 12 月住了 1 晚
Team Holiday Inn Express 於 2020年1月27日回覆
尊敬的客人， 感谢您抽出宝贵的时间提交您的反馈意见，这对于我们不断努力改善我们的服务至关重要。 您的不愉快经历同样使我们感到失望，因为我们将尽一切努力确保客人的住宿尽可能舒适和愉快。 对于我们的服务水平未能达到您的期望，从而令您感到失望，我们深表歉意。 我们非常重视您的反馈意见，并且一定会审查如何能够极大地改善您的整体住宿情况，以确保尽快恢复到我们的正常标准。 我们希望您能孤立地看到这一事件，并给我们另一个机会尽快为您服务。 谢谢

2/10 很糟糕

Kam Tak Andy

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Dheli airport T3 Holiday inn express is a very bad hotel,we book on your hotel .com When we arrived at dheli airport on 2330 and go to transit area and call,one man say we cao not go up. And he very happy to cancelled my booking I'm never stay this hotel or any holiday inn hotel any more.
Thank you very much for your recent stay at our hotel. We are so sorry to see you did not enjoy your overall experience with us. Please note that your feedback is being taken very seriously and we are making continuous efforts and changes to make it easier for guests to find us inside the airport. We assure you of a great stay in line with our usual standards if you give us another opportunity to be of service. Best regards, Arya SJB Rana General Manager Holiday Inn Express New Delhi International Airport Terminal 3

2/10 很糟糕

Bobby

親子旅遊
My reservation was not honored I need a complete refund
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Pankaj，Clifton

家庭旅遊
不喜歡：員工素質
The hotel forced my parents to check out at 11.45 PM even though they just wanted to check the status of a rebooked flight after a sudden cancellation. The rebooked flight turned out to be overbooked, so they could not make it, and the next flight was for 11.20 in the morning. When they wanted to come back to the room, they were not let back in even though it was a full day booking. They had to spend the whole night sitting on chairs. They are 76 and 73 years old respectively. This is absolutely pathetic - this property and staff does not focus on convenience of the customer at all.
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Jayendra

This hotel can only be used if one is flying out of T3 Terminal at IGI Airport! No one informed about this at the time of booking. Since our local flight was out of terminal 1, we could not have access to the hotel and lost our money. Expedia should have informed us of this requirement and should refund the amount.
於 2024 年 4 月住了 1 晚

4/10 不太好

Faisal

喜歡：整潔度和員工素質
The reservation experience was a nightmare. So many regulations on which side one can stay (domestic or international), cannot even stay unless flights are from terminal 3, and none of that is mentioned during reservations. Very hard to find at airport However the hotel staff is amazing. Once Mr. Nawab met me, then everything was taken care of. He took ownership of everything and provided amazing service. I hope the hotel fixes its reservations experience so that the great experience the staff provides is complete
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Paula，Newburgh

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our experience was great thanks to Nawab Shah he found us looking for help to find the hotel desk at the airport. He was kind knowledgeable and very helpful. We would highly recommend a stay at the Delhi Holiday Inn.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Syed

Good stay
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Virginia

喜歡：整潔度、員工素質和住宿環境和硬體
Great hotel to stay if a long layer over But you cannot leave hotel to get outside Breakfast was good Cooked to order Wake up call did not happen
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Anita

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was inside the airport
於 2024 年 4 月住了 1 晚

8/10 不錯哦

CYRIL，TOURS

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Emplacement parfait : dans le terminal 3, évite un visa de transit. Petit déjeuner inadmissible, aucun choix (café soluble à faire soit-même)
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Natalia

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Una gran opción dentro del aeropuerto de Delhi para descansar y recuperarse. Llegar al hotel es muy complejo y necesitas ayuda de un miembro de staff pero ya que llegas vale la pena
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Surender，MACON

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent stay Clean convenient and excellent staff
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Rajesh

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Accessible from T3 But needed to be escorted inside and cannot leave hotel to go outside.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Rakesh

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent customer service
於 2024 年 3 月住了 1 晚

4/10 不太好

Michael

不喜歡：整潔度和員工素質
Staff attitude is poor unhelpful disrespectful. For a hotel is decent clean enough easy to access.

10/10 有夠讚

Gopal

喜歡：整潔度、員工素質和住宿環境和硬體
Staff were delightful.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Tony，Bellevue

於 2024 年 3 月住了 1 晚

6/10 一般般

anamika

喜歡：員工素質
It was very hard to find. There are no signs how to get to the hotel.
於 2024 年 3 月住了 1 晚

6/10 一般般

VK

情侶出遊
Very difficult to get into the hotel. Small rooms with less than desirable shower facilities. Expensive.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Harmohan，Mississauga

親子旅遊
喜歡：整潔度
It is an average hotel, but it is convenient.
於 2024 年 3 月住了 1 晚

6/10 一般般

Sukhbir

於 2024 年 3 月住了 1 晚

4/10 不太好

Kacy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Giant RIP OFF
This is a scam. Booked. When arrived NO ROOM. THEN billing was DOUBLE with booking fee. Billed it 2x at $ bookong wont allow me to show how they doubled the price. . Hidden pricing saying the add on was taxes etc. Will be filing fraud complaint. Facility was nice but i would have slept in the road for that unbelievable amount of money Not staff fault
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Paresh，Crystal Lake

於 2024 年 2 月住了 1 晚

8/10 不錯哦

Kristin

情侶出遊
喜歡：整潔度和員工素質
Staff was super nice and the hotel itself was nice for a 1-night airport stay. It was hard to find since you have to meet someone at a small pop up sign, and then you go through a ton of security check points to get to the actual hotel. The biggest downfall was not being able to leave the hotel once you've checked in, but it makes sense because of all of the security
於 2024 年 2 月住了 1 晚

8/10 不錯哦

lawrence

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Its a very comfortably furnished hotel. The bed was fabulous, as was the lovely hot shower. The restaurant was good, especially the breakfast. The staff were so friendly and helpul. I stayed in room 110. Its next to reception and the lifts. Its VERY noisy. I could hear everyone checking in and out all night. Music playing, phones constantly ringing, lifts making that noise when the doors open. Vacuum cleaning the carpets, anyone, including staff having a nice chat right outside the door. Didnt sleep a wink. Its very expensive given the reason i booked the room was to have a good rest between flights. I left the hotel completely exhausted. Nice people, nice room, i would only ever stay there again if they could guarantee a quiet room
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Ivo

於 2024 年 2 月住了 1 晚

10/10 有夠讚

David

於 2024 年 2 月住了 1 晚

6/10 一般般

mark

喜歡：客房舒適度
Just ok
Difficult to get to. No one seems to know where it is. Confusing whether to book domestic (before you check in) or international (after you check in to your flight). Delays getting to your room (paper register 3x plus bag scan plus long walk). The place smells and feels damp and moldy, though the bed and shower good. Restaurant convenient, gym adequate. Shower is either cold or scalding. Internet down half the time. Main convenience is you are in the airport and can walk right down to check in to your flight
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Subrahmanyan

於 2024 年 1 月住了 1 晚

2/10 很糟糕

Sunil

不喜歡：整潔度、員工素質和住宿環境和硬體
We lost our money as this inside T3 after security check-in. Not for folks who are not flying out of T3 or want to be stuck in hotel room. This was not made clear
於 2024 年 1 月住了 1 晚

8/10 不錯哦

tse

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

DANIEL

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
All.was good, price was too high.
於 2024 年 1 月住了 1 晚

2/10 很糟糕

Paulo

於 2024 年 1 月住了 1 晚

6/10 一般般

Alex

商務旅客
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Daniel

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Litt vanskelig å finne frem, såvidt vi slapp inn på terminal
於 2024 年 1 月住了 1 晚

6/10 一般般

Michael

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Jose

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
very nice
於 2024 年 1 月住了 1 晚

4/10 不太好

Shigeru

商務旅客
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Check in process was bit pain due to security gate clearance procedures. It’s not avoidable but it took long time to check in to my room. Room was small and old amenity. This hotel is design for only transit passengers so I understand that there are not any luxury arrangement but price of $185 will not justify. I don’t think I’ll use it again.
於 2024 年 1 月住了 1 晚

2/10 很糟糕

Padmavathi

家庭旅遊
不喜歡：員工素質
Never book this hotel. period.
This hotel should not be booked at all by Hotels.com. First, it is located inside the airport. The security at the gate will not let any customer reach the hotel unless one is accompanied by the Hotel staff. The hotel staff does not pick up the phone. I stood for an hour outside the airport trying to reach the hotel staff. Once a customer enters the hotel, they cannot leave the hotel to go and have dinner. I could not receive my wife who was joining me on another flight. She also had the same experience trying to get into the hotel. The security made it like a visit to a jail instead of a hotel.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Peggy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Escort Required
The staff & convenience were great and the food was good. The rooms are small and everything is painted black (including the hallways) so they felt smaller. The amount of black and the low ceilings gives the hotel a foreboding feeling. Make sure you call the day before so you can learn how to connect with the escort who is required to get you to the hotel.
於 2024 年 1 月住了 1 晚

2/10 很糟糕

Nikita

於 2024 年 1 月住了 1 晚

2/10 很糟糕

EDWARD

於 2024 年 1 月住了 1 晚

10/10 有夠讚

DANIEL

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice staff. The dining meals, cleanliness, and staff were great. Special thanks to Mandeep Sing F&B manager, and also Manoj in the dining oversight. Great job!
於 2024 年 1 月住了 1 晚

2/10 很糟糕

Sunil

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Samuel

喜歡：整潔度、員工素質和住宿環境和硬體
Nawab Shah was the greeter who got me into the hotel; he was very efficient and helpful.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Alyssa

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Roger

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very helpful, particularly at checking in. Nawab Shah was extremely helpful in efficient in the check in process and navigating through security and into the hotel, and helping me in my room. What a great way to start my trip in India
於 2023 年 12 月住了 1 晚

10/10 有夠讚

madhurima

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is very conveniently located inside the T3 premises with the staff available to receive the guests at the pick up point. They escort the guests to the hotel check-in counter taking care of all the security measures needed on the way. I was received at the gate by Mr Adnan who was very professional and efficient. He made sure the security processes on the way to the hotel are duly completed quickly so that I could avail maximum rest time in the room as my arrival flight had got delayed to late night for which my stay hours were very limited. As my departing flight was early morning for which I had to checkout before the breakfast start time, he also provided the option to package the breakfast which was much appreciated. I would recommend thw hotel for a hassle free rest time for transit passengers.
於 2023 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚