大廳

代頓萬怡飯店 - 代頓大學的評分

3 out of 5
代頓萬怡飯店 - 代頓大學
2006 Edwin C. Moses Blvd, Dayton, OH

評論

8.4

非常好

10 分,有夠讚;632 則評論中有 323 則" "
8 分,不錯哦;632 則評論中有 185 則" "
6 分,一般般;632 則評論中有 68 則" "
4 分,不太好;632 則評論中有 37 則" "
2 分,很糟糕;632 則評論中有 19 則" "

9.0/10

整潔度

8.8/10

員工素質

7.8/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Robert

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and updated hotel. Friendly staff, plenty of amenities
於 2024 年 4 月住了 2 晚

4/10 不太好

Greg

喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
For the price that was paid, it was not worth it. AC/Heater had loud rattle. Refrigerator made a lot of noise. A number of TV stations would not come in and confusing to navigate. Shower was cold even though water at tub level was hot. Service at Bistro was slow.
於 2024 年 4 月住了 1 晚

6/10 一般般

mark

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:設施服務
This is not specific to this Marriott Courtyard, but to all Marriott Courtyards. 10 years ago I spent 50 nights a year in hotels, mostly Marriott Courtyards. The difference between then and now is huge. The restaurant food back then was very god and not too expensive. My breakfast in Dayton was inedible - I couldn't eat it - and very expensive. They used to service the rooms daily and provide amenities like decent soap and lotion. Not any more. And for all of this lack of everything, the cost is high.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Heather

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
The staff was incredible nice! The room is clean and spacious with a full view of Dayton university arena!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Lawrence

喜歡:整潔度、員工素質和住宿環境和硬體
Quick check in/out
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Janice

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Clean, nice food /beverage selection. Room had everything we needed. Shampoo bottles could have better labels...hard to read. Very pleasant staff. Convenient to freeways.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

EMILIO

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚

6/10 一般般

Liam

情侶出遊
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
Multiple cars had windows smashed in the parking lot during my 1 night stay. Never returning to this location.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

lita

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Bernie

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Good
於 2024 年 3 月住了 1 晚

6/10 一般般

DAVID

喜歡:整潔度和員工素質
Very friendly front desk. Very comfy bed. Quiet. Convenient location. Bathroom fan didn't work. Sink drain nearly plugged. Room is a bit cramped for a fold out bed and king.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Brian

於 2024 年 3 月住了 1 晚

8/10 不錯哦

Louis

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location. Nice hotel.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Maryanne

喜歡:整潔度、員工素質和住宿環境和硬體
Staff friendly and accommodating!!
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Gary,Glen Cove

家庭旅遊
喜歡:整潔度和員工素質
Nice staff near basketball arena. Comfortable beds.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Brewtricia

喜歡:員工素質、設施服務和住宿環境和硬體
The room was not totally clean. Toenails clipping on couch and bed.
於 2024 年 1 月住了 1 晚
Bob Bruggeman 於 2024年2月6日回覆
We want to express our deepest apologies for the unacceptable oversight regarding the cleanliness of your room during your recent stay at Courtyard by Marriott at University of Dayton. Your feedback regarding the presence of toenail clippings on the couch and bed is deeply concerning, and we are genuinely sorry for the discomfort and disappointment this caused you.Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we regret that we failed to meet our own standards in this regard. Rest assured, we are taking immediate action to address this issue with our housekeeping team to ensure that such oversights do not occur in the future.We understand the seriousness of this matter and the impact it had on your stay. Your feedback is invaluable to us, and we appreciate you bringing this to our attention so that we can take corrective measures and prevent similar incidents from happening again.We would like to extend our apologies once again and offer our assistance in any way possible to make this right for you. If there is anything further you would like to discuss or if you have any additional concerns, please do not hesitate to contact us directly at [your contact information].Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back in the future for a more enjoyable and comfortable stay that truly reflects the high standards of Courtyard by Marriott.All the Best,Bob BruggemanGeneral Manager

10/10 有夠讚

Matthew

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Proximity to the interstate was great and the hotel was clean and modern. My biggest gripe was that I paid additional money on Expedia for breakfast but the hotel didn’t offer any breakfast except Starbucks. The Starbucks didn’t have caramel, white chocolate for mochas and they were out of most food goods. If the hotel doesn’t buffer breakfast then Expedia shouldn’t include the option to pay for it.
於 2024 年 1 月住了 1 晚
Bob Bruggeman 於 2024年2月6日回覆
Proximity to the interstate was great and the hotel was clean and modern. My biggest gripe was that I paid additional money on Expedia for breakfast but the hotel didn’t offer any breakfast except Starbucks. The Starbucks didn’t have caramel, white chocolate for mochas and they were out of most food goods. If the hotel doesn’t buffer breakfast then Expedia shouldn’t include the option to pay for it.All the Best,Bob BruggemanGeneral Manager

2/10 很糟糕

真實旅客

商務旅客
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Worst Courtyard ever
If I could give zero stars I would. I started my stay by being hassled by the front desk claiming not to have my reservation. Once checked in I was charged a total of $1,100 for a 2 night stay (2 rooms) Shortly after checking room service was in my room while I was gone. My bags had been opened. There was dog mess all over the sidewalk at the end of hotel. I stepped in it so I had to throw my shoes away. I paid extra when booking that included breakfast. Well that was for nothing because they again charged again. No ice machine worked, if you wanted ice you had to get it from the bar. Overall this hotel is NOT up to Marriott standards.
於 2024 年 1 月住了 2 晚
Bob Bruggeman 於 2024年2月6日回覆
We want to extend our sincerest apologies for the subpar experience you encountered during your recent stay at Courtyard by Marriott at University of Dayton. Your feedback is deeply concerning, and we take your comments seriously as they allow us to address areas of improvement to ensure a better experience for our guests.First and foremost, we apologize for any inconvenience caused by the confusion at the front desk regarding your reservation. This should have been handled with more efficiency and professionalism, and we regret any frustration it may have caused.Furthermore, we are truly sorry to hear about the unsettling incident with room service and the unfortunate discovery upon your return. Such lapses in our service standards are completely unacceptable, and we are investigating this matter internally to prevent such occurrences in the future.The condition of the sidewalk and the inconvenience caused by the lack of ice machines are also unacceptable, and we are taking immediate action to address these issues and ensure that our facilities are well-maintained and fully operational at all times.Regarding the additional charges for breakfast, we understand your frustration and apologize for the oversight. This should have been communicated clearly, and we will work to ensure that such discrepancies are avoided in the future.Please know that the experiences you described are not reflective of the high standards we strive to maintain at Courtyard by Marriott. We deeply regret that we fell short of meeting your expectations and tarnished your perception of our brand.We would welcome the opportunity to make this right for you. If you would be willing to provide us with additional details about your stay, we would like to investigate further and discuss potential resolutions with you directly. Please feel free to reach out to [your contact information] at your earliest convenience.Once again, we apologize for the inconvenience and disappointment you experienced. We value your feedback and hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.All the Best,Bob BruggemanGeneral Manager

8/10 不錯哦

DAVID

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Dan

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Right by areana
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Kathleen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Linda

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Richard,Charlevoix

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Nice hotel, but the breakfast was costly and a disaster.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Tara

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Jay

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Amber 於 2024年1月4日回覆
We're glad you enjoyed your stay with us and thank you for taking the time to leave us a review. We appreciated your business and look forward to seeing you again if your travels bring you back our way.

10/10 有夠讚

Rochelle

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Amber 於 2024年1月3日回覆
Hi Rochelle,Thank you for taking the time to rate your stay with us. We appreciate your feedback! We hope to see you again soon.

10/10 有夠讚

James

於 2023 年 12 月住了 1 晚
Amber 於 2023年12月29日回覆
Thank you for taking the time to fill out this survey. We appreciate your business and your feedback and look forward to seeing you again if your travels bring you back to the area.

10/10 有夠讚

Brian

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great evening
Very relaxing experience. Checked in, ordered dinner, wonderful evening.
於 2023 年 12 月住了 1 晚
Amber 於 2023年12月27日回覆
Brian, thank you for taking the time to fill out this survey. We're glad you enjoyed your stay with us, and we hope to see you again in the future should your travels bring you back to Dayton.

10/10 有夠讚

Timothy

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Amber 於 2023年12月22日回覆
Thank you for taking the time to fill out this survey. We appreciate your business and your feedback.

10/10 有夠讚

Maranda

於 2023 年 12 月住了 2 晚

4/10 不太好

Dawnshelle

喜歡:整潔度和客房舒適度
不喜歡:住宿環境和硬體
I needed to relax, I booked for hot tub n pool. Once there was told they were closed… Very disappointing seeing that I only went there for time away from family to relax after having a stressful week…
於 2023 年 12 月住了 1 晚
Amber 於 2023年12月22日回覆
Thank you for taking the time to fill out this survey. The pool and hot tub are not listed as amenities on these sites since they are down for repair. Please see amenities when booking. We're sorry for the inconvenience it caused during your trip.

10/10 有夠讚

Rene

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Amber 於 2023年12月19日回覆
We know your time is valuable, so I want to thank you for taking the time to fill out our survey. We're glad you enjoyed your stay, and we look forward to seeing you again if your travels bring you back to Dayton.

10/10 有夠讚

Shawn

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great service and support from the front desk
於 2023 年 12 月住了 1 晚
Amber 於 2023年12月18日回覆
Your time is valuable, so we appreciate you taking the time to respond to our survey. We're so glad you enjoyed your stay with us, and we hope to see you again in the future.

10/10 有夠讚

Julian

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean quiet fast service
於 2023 年 12 月住了 1 晚
Amber 於 2023年12月18日回覆
Thank you for taking the time to respond to our survey. We're so glad you enjoyed your stay with us at the Courtyard University of Dayton, and we look forward to seeing you again should your travels bring you back to Dayton.

6/10 一般般

Isabella

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Billy

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Amber 於 2023年12月13日回覆
Thank you for taking the time to fill out this survey. We appreciate your business and we're so glad you had an excellent stay. We look forward to seeing you again should your travels bring you back our way.

10/10 有夠讚

Tina

於 2023 年 12 月住了 2 晚
Amber 於 2023年12月12日回覆
Your time is valuable, so I just wanted to take a moment to thank you for taking the time to fill out this survey. We greatly appreciate your business and your feedback. We hope to see you again if you travels bring you back to Dayton.

6/10 一般般

Tina

喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good spot
Staff was friendly, room was clean
於 2023 年 12 月住了 1 晚
Amber 於 2023年12月11日回覆
Thank you so much for taking the time to fill out this survey. We appreciate your feedback and look forward to seeing you again should your travels bring you back to Dayton.

10/10 有夠讚

Jonathan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The woman that checked me in was incredible and the place was clean and quiet. I got great coffee in the morning on the main floor. …. I had to come to Dayton last minute for a funeral, and the only detail that was not a mission was my decision to stay at courtyard.
於 2023 年 11 月住了 1 晚
Amber 於 2023年12月11日回覆
I know your time is valuable, so I want to thank you for taking the time to fill out this survey. We're so glad you enjoyed your stay with us, and we look forward to seeing you again if your travels should bring you back to Dayton.

10/10 有夠讚

Rani

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Amber 於 2023年12月11日回覆
Thank you so much for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again should your travels bring you back to Dayton.

10/10 有夠讚

Richard

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Victoria

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff were all wonderful! I cannot remember the name of the delightful woman who checked us in but Amanda was lovely upon checkout
於 2023 年 11 月住了 1 晚

6/10 一般般

Robert

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Location was fine. Property fine. Felt safe. One problem was we stayed there 3 nights but we didn’t have room service. Bed was never made and towels weren’t replaced.
於 2023 年 11 月住了 3 晚

10/10 有夠讚

roger

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Would stay again!
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Stephen

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

4/10 不太好

Dawn

情侶出遊, 商務旅客
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
Room was beautiful and clean, but pool and hot tub were closed. That was the only reason I selected this property. Extremely disappointed there was no mention of this on website. Also, no complementary breakfast.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Andrew

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The staff was great! Very friendly and kind. My only gripe is that my yogurt fruit cup was small and $10. Other than that, all good!
於 2023 年 11 月住了 1 晚

6/10 一般般

Danielle

喜歡:員工素質
It’s fine…
The hotel overall is…fine. Several little things that disappointed us all in need of updating such as the failing picture on the television; loud air conditioning unit; inability to turn off patio light; etc. Complimentary coffee in the lobby would go a long way. We were also quite disappointed that the whirlpool was out of service, as we booked away from downtown specifically for this. I would recommend this is posted on booking sites if it’s going to be out of service for the 10-15 weeks that is posted on the door.
於 2023 年 11 月住了 2 晚