大廳

達伊斯薩拉姆薩勒納飯店的評分

5 out of 5
達伊斯薩拉姆薩勒納飯店
Ohio Street, Dar es Salaam

評論

8.6

有夠讚

10 分,有夠讚;292 則評論中有 137 則" "
8 分,不錯哦;292 則評論中有 108 則" "
6 分,一般般;292 則評論中有 27 則" "
4 分,不太好;292 則評論中有 11 則" "
2 分,很糟糕;292 則評論中有 9 則" "

8.8/10

整潔度

8.6/10

員工素質

8.8/10

設施服務

8.0/10

住宿環境和硬體

8.8/10

環保程度

評論

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A comfortable and clean place to stay in Dar Es Salaam. Great seafood restaurant.
於 2018 年 1 月住了 11 晚
Management 於 2018年5月18日回覆
Thank you for your feedback. Kind regards,

10/10 有夠讚

margaret

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
great
於 2024 年 4 月住了 5 晚
. 於 2024年4月25日回覆
Dear Ms. Margaret,Thank you very much for your response, we really appreciate your support and look forward to welcoming you again.Kind Regards,Management

10/10 有夠讚

Rosemin

情侶出遊
喜歡:員工素質、設施服務和住宿環境和硬體
Excellent
於 2024 年 1 月住了 1 晚
. 於 2024年3月23日回覆
Dear Ms. Rosemin,Thank you very much for your positive response, we really appreciate your support and look forward to welcoming you again.Kind Regards,Management

10/10 有夠讚

Hendrik

商務旅客
All fine
於 2024 年 3 月住了 1 晚
. 於 2024年3月19日回覆
Dear Mr. Hendrik,Thank you very much for your positive feedback, we really appreciate your support and look forward to welcoming you again.Kind Regards,Management

10/10 有夠讚

James

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Jeffrey

商務旅客
喜歡:員工素質和住宿環境和硬體
Loved the breakfast. Person making the breads was outstanding
於 2024 年 3 月住了 2 晚
. 於 2024年3月19日回覆
Dear Mr. Jeffrey,Thank you for your positive feedback. We're delighted to hear that you loved our breakfast, and we'll pass along your compliments to our talented bread maker. We hope to welcome you back soon for another enjoyable experience.Kind Regards,Management

10/10 有夠讚

Shewit

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
very good.
於 2024 年 1 月住了 1 晚
. 於 2024年3月19日回覆
Dear Valued guest,Thank you very much for your positive response, we really appreciate your support and look forward to welcoming you again.Kind Regards,Management

2/10 很糟糕

Balraj

不喜歡:員工素質、設施服務和住宿環境和硬體
Did not get room on time and had to wait for 1 hour as the room was cleaned. Terrible service from the staff
於 2024 年 1 月住了 1 晚
. 於 2024年2月1日回覆
Dear Mr. Balraj, We sincerely apologize for the inconvenience you experienced with the delayed room availability. Your feedback is crucial, and we assure you that we are addressing this issue with our staff to improve our service. Thank you for bringing it to our attention, and we hope to have the opportunity to make it right for you in the future.Kind Regards,Management

10/10 有夠讚

Rosemin

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
於 2024 年 1 月住了 5 晚
. 於 2024年2月1日回覆
Dear Ms. Rosemin,Thank you for your positive feedback, we really appreciate your support and look forward to welcoming you again.Kind Regards,Management

8/10 不錯哦

Kimberly

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
Air Con is minimal. Rooms are musty. Bathroom fan is always on and NOISY. Pool was drained without being informed when we made reservations. When it is usable, it is amazing - so this was very disappointing. The staff are always incredible.
於 2024 年 1 月住了 5 晚
. 於 2024年1月30日回覆
Dear Ms. Kimberly,Thank you for taking the time to share your feedback. We appreciate your compliments about our staff. We apologize for any inconvenience you experienced with the air conditioning, room conditions, and the pool. We're actively addressing these concerns to enhance our guests' experience. Your insights are valuable, and we hope to have the opportunity to better serve you in the future.Kind regards,Management

10/10 有夠讚

Leena

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Arturo,Laguna Beach

喜歡:整潔度、員工素質和住宿環境和硬體
Everything was great. Except the pool is closed and I’m a swimmer. Big let down. They should warn visitors on the web advertisement
於 2024 年 1 月住了 2 晚
. 於 2024年1月11日回覆
Dear valued guest,We appreciate your feedback and apologize for any inconvenience regarding the closed pool. We'll certainly take your suggestion into consideration to improve our communication about such amenities on our web advertisements. We hope you'll give us another chance to provide you with an even better experience in the future.Kind Regards,Management

10/10 有夠讚

Thomas

於 2024 年 1 月住了 3 晚

10/10 有夠讚

William

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excelente
Nosotros lo pasamos estupendo en el hotel Serena en Dar es Salaam, es magnífico! Los empleados son muy sonrientes y amistosos. El desayuno es fantástico y comimos cena en el restaurante, exquisitos curries.
於 2024 年 1 月住了 3 晚
. 於 2024年1月9日回覆
Dear valued guest,Thank you for your wonderful review! We're thrilled to hear that you had a great time at Serena Hotel in Dar es Salaam. Our team takes pride in creating a friendly and welcoming atmosphere. It's fantastic to know you enjoyed the delicious breakfast and found the curries in our restaurant exquisite. We appreciate your kind words and look forward to welcoming you back for another memorable experience.Kind Regards,Management

8/10 不錯哦

Barbara

喜歡:整潔度和員工素質

8/10 不錯哦

Edward

喜歡:整潔度、員工素質和住宿環境和硬體

8/10 不錯哦

Makoto

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

MAKOTO

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
There a butiful garden.
於 2023 年 11 月住了 1 晚
. 於 2023年12月5日回覆
Dear Mr. Makoto,Thank you very much for your feedback, we really appreciate your support and look forward to welcoming you again.Kind Regards,Management

10/10 有夠讚

Andres

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Edwin

於 2023 年 11 月住了 1 晚

8/10 不錯哦

Øyvind

於 2023 年 11 月住了 3 晚
. 於 2023年12月8日回覆
Dear Sir / Madam,Thank you very much for your ratings, we really appreciate your support.Kind Regards,Management

6/10 一般般

Susan,Bethesda

喜歡:員工素質
We arrived during Sunday brunch & had no other choices for dining in the building. The music was so loud we couldn’t talk. We sat outside but a speaker blared the same loud music. People were partying but we were exhausted from our flight & just wanted a quiet meal & to take a nap. Had to pay $40/ pp for brunch even though I couldn’t eat due to illness. The next day went better.
於 2023 年 10 月住了 1 晚
. 於 2023年11月8日回覆
Dear Ms. Susan,Thank you very much for taking your valuable time to tell us regarding your recent visit and we are sorry that you did not have a great experience with us.We have taken your comment seriously and rest assured corrective actions will be taken to ensure our valuable guests may have a pleasant stay.We appreciate your support and look forward to welcoming you again.Kind Regards,Management

10/10 有夠讚

Elena,Rego park

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 3 晚
. 於 2023年12月8日回覆
Dear Ms. Elena,Thank you very much for your positive ratings, we really appreciate your support.Kind Regards,Management

8/10 不錯哦

Stefan

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 5 晚

8/10 不錯哦

Pierre

於 2023 年 10 月住了 1 晚

10/10 有夠讚

Gloria

. 於 2023年12月8日回覆
Dear Ms. Gloria,Thank you very much for your positive ratings, we really appreciate your support.Kind Regards,Management

10/10 有夠讚

真實旅客

商務旅客
喜歡:住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Patrick

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Jamal

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff are friendly nice people
於 2023 年 9 月住了 5 晚
. 於 2023年9月19日回覆
Dear Mr. Jamal,Thank you very much for your positive response, we really appreciate your support and look forward to welcoming you again.Kind Regards,Management

8/10 不錯哦

Aubrey

於 2023 年 9 月住了 3 晚

10/10 有夠讚

Charles

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚

6/10 一般般

Mizue

於 2023 年 8 月住了 1 晚

10/10 有夠讚

Joel

喜歡:整潔度、住宿環境和硬體和客房舒適度
Dar Serena is very fine
2 night stay after Safari to meet friends in Dar. Al went well
於 2023 年 8 月住了 3 晚
. 於 2023年9月19日回覆
Dear Mr. Joel,Thank you very much for making Dar E Salaam Serena Hotel your preferred choice of stay, we are delighted all went well. We appreciate your remarks and look forward to welcoming you again.Kind Regards,Management

10/10 有夠讚

Charles

於 2023 年 7 月住了 1 晚

10/10 有夠讚

Charles

於 2023 年 7 月住了 1 晚

6/10 一般般

Sohail

於 2023 年 6 月住了 12 晚

10/10 有夠讚

Kinsa

於 2023 年 6 月住了 1 晚

10/10 有夠讚

sameena

喜歡:整潔度和住宿環境和硬體
Beautiful spacious room Great breakfast selection
於 2023 年 6 月住了 1 晚
. 於 2023年7月13日回覆
Dear Ms. Sameena,Thank you very much for your positive response, we really appreciate your support and look forward to welcoming you again.Kind Regards,Management

10/10 有夠讚

Jim

於 2023 年 6 月住了 2 晚

10/10 有夠讚

JONG WON

喜歡:整潔度和住宿環境和硬體
좋은 호텔입니다..
於 2023 年 6 月住了 3 晚
. 於 2023年9月25日回覆
Dear Mr. Won,Thank you very much for your response, we really appreciate your support and look forward to welcoming you again.Kind Regards,Management

8/10 不錯哦

THERESA

於 2023 年 5 月住了 1 晚

10/10 有夠讚

Sadikiel

於 2023 年 4 月住了 4 晚
. 於 2023年6月9日回覆
Thank you very much for the positive response, we reallyappreciate your response.kind regardsCatherine Msafiri

6/10 一般般

Charles

於 2023 年 3 月住了 4 晚
. 於 2023年3月24日回覆
Dear Charles,Thank you for sharing your feedback,and our sincere apologies where we did not meet your expectations as we really treasure your support.kind regardsCatherine Msafiri kind regards,Catherine Msafiri

8/10 不錯哦

Jeffrey

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was nice and the staff friendly and helpful.
於 2023 年 3 月住了 1 晚
. 於 2023年3月24日回覆
Thank you very much for your positive response, it is much appreciated.kind regardsCatherine Msafiri

8/10 不錯哦

Samuel

於 2023 年 2 月住了 2 晚
. 於 2023年2月22日回覆
Dear Samuel,Thank you for sharing your feedback.We really appreciate your support.kind regardsCatherineReservation.

10/10 有夠讚

Mojabeng

商務旅客
喜歡:整潔度和員工素質
Fantastic! Love the facility, friendly staff, very clean. Love my stay .
於 2023 年 1 月住了 1 晚
. 於 2023年1月26日回覆
Dear Sir/Madam,Thank you for the positive feedback we really!appreciate your support.Kind regardsCatherine MsafiriReservation

2/10 很糟糕

Michael

於 2023 年 1 月住了 4 晚
. 於 2023年1月19日回覆
Dear Michael,thank you very much for sharing your feed back though met with much disappoint as we did notmeet your expectations. Please share with us theareas where we fell short.kind regardsCatherine MsafiriReservations

10/10 有夠讚

Flavio

商務旅客
喜歡:整潔度、員工素質和客房舒適度
於 2022 年 12 月住了 3 晚
. 於 2023年1月14日回覆
Dear Flavio,thank you very much for positive feed backit is much appreciated.kind regardsCatherine MsafiriReservation.

10/10 有夠讚

Ronaz

喜歡:整潔度、員工素質和住宿環境和硬體
Location
Management 於 2023年1月6日回覆
Dear Sir / Madam,Thank you very much for your response, we really appreciate.Kind Regards,Management

10/10 有夠讚

Jacqueline

於 2022 年 11 月住了 2 晚
. 於 2022年12月8日回覆
Dear Jaqueline,Thank you very much for your positive response.We really appreciate your support.kind regardsCatherine MsafiriReservation Manager