露台/庭院
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艾維蘭飯店的評分

3.5 out of 5
艾維蘭飯店
Lot 22 Morrison Street, Son Tra District, Da Nang, Da Nang

評論

8.2

非常好

10 分，有夠讚；13 則評論中有 5 則" "
8 分，不錯哦；13 則評論中有 4 則" "
6 分，一般般；13 則評論中有 4 則" "
4 分，不太好；13 則評論中有 0 則" "
2 分，很糟糕；13 則評論中有 0 則" "

8.0/10

整潔度

8.0/10

員工素質

4.0/10

設施服務

7.8/10

住宿環境和硬體

6.0/10

環保程度

評論

10/10 有夠讚

MING HONG

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 5 月住了 3 晚

10/10 有夠讚

Koon Leung

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
價格合理，不過地點只是一般方便，行大約10分鐘到沙灘，如果自駕會比較好，酒店附近有很多都是工地，環境比較差~ 設施保養比較差，泳池桑拿房維修中，沒有健身設施似乎有誤導成分。 員工有熱誠，特別有位thuy女員工，超級優秀，非常細心，幫助解決了很多問題~~
於 2019 年 10 月住了 3 晚

8/10 不錯哦

jacky

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
7天的體驗
我住了7天，酒店很新 早餐不錯 房间不是很大 泳池很好，可惜有时不开过瀘器，水很差 没健身中心，告白上冩有 前台服务差，冇服务，冇聴人客心声，自以为是 泳池边的蒸气房，电源关了，用不到 旁边有建筑地盤
於 2019 年 3 月住了 7 晚
General Manager 於 2019年7月28日回覆
Dear Jacky, Thank you very much for your detailed feedback. We would appreciate your recommendations and will improve it as soon as possible. We set up more facilities for the buffet station, and also have a new staff for the rooftop bar. We hope to welcome you back and you will enjoy a perfect service. Best regards, Ngo Tai General Manager

6/10 一般般

liv

情侶出遊
不喜歡：整潔度和設施服務
Room wasn’t very clean, had a damp musky smell. Wouldn’t stay here again
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Seung Jun

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

6/10 一般般

TERUKI

於 2023 年 7 月住了 5 晚

6/10 一般般

SAKI

商務旅客
喜歡：員工素質和住宿環境和硬體
安さやフロントのスタッフの対応は良い 一週間対応しましたが、ベッドメイキングはしてくれるものの、シーツは一回も変えてもらえなかった。。。 朝ごはんは期待しない方が良いです。
於 2023 年 6 月住了 6 晚

6/10 一般般

Jacob

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
Good hotel pool but horrible service
The hotel itself is nice with comfortable beds and a very beautiful view from the pool. My problem comes from its service, which was very poor. Twice I needed to call the hotel reception and it is impossible to do so. When someone does pick up, it sounds like they are taking the call from a rave with thousands of people around them. It is loud and impossible to hear them. The second time this happened they made no effort to take the call in a quieter environment and so I hung up and when I tried to call later, I called six times over the day and no one picked up any of the times. I sent them an email hoping that would work, and it has now been three days and no one has responded to the email which I marked urgent. In the end every issue you have with this hotel must be dealt with in person at the front desk. When we mentioned the safe in the room is locked so we can’t use it, they asked for our room key card and remagnetized it… but the safe uses a code. Communication errors followed by no desire to fix them made this a bad stay and we would look elsewhere next time.
於 2023 年 6 月住了 1 晚

8/10 不錯哦

kwangjae

於 2023 年 1 月住了 1 晚

10/10 有夠讚

ddd，osaka

喜歡：整潔度和員工素質
ごはん美味しい！ごはん美味しい！ごはん美味しい！ごはん美味しい！ごはん美味しい！ごはん美味しい！ごはん美味しい！ごはん美味しい！
於 2020 年 2 月住了 2 晚
Vu Khac Lam 於 2020年2月27日回覆
エバーランドのチーム本当にありがとうございます。

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 2 晚

10/10 有夠讚

Dumitru

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel
E enjoyed our stay at Everland hotel,close to the beaxh and city centre, verry attentive staff and welcoming.
於 2019 年 12 月住了 3 晚

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度和員工素質
Swimming pool is not clean...... ................
於 2019 年 3 月住了 1 晚
General Manager 於 2019年7月28日回覆
Dear Valued Guest, On behalf of Everland Team, I would like to say sorry for the inconvenience you had during your stay in Everland hotel. Since June 7th, we have had a new team, so the service and facilities are getting much better now. We hope to have chance to welcome you back in the next trip to Da Nang, so you will enjoy a perfect service. Best regards, Ngo Tai General Manager