We checked Friday night and room was a little warm, and TV kept saying No Signal. Called down to the front desk and lady at the front said " There is so many people on the island and with the recent weather that spectrum has been having issue, but promised it would be back on any minute, and that they had a few rooms without AC, and they would get to ours as soon as they could". Woke up the next morning still no TV, and still no one came and checked on the AC. When we got back Saturday to the room it was all reported again! No one ever. Sunday morning we got up early, and went down to the office abd told the lady at the frot desk, and this time we were told that because it was never documented by the first 2 women that they didnt know anything about it and Oh well. So if you want to pay over $500 for a room without any amenities that they advertise then this is the place for you! I for one will never stay at this place again. Their excuse was pretty much " to many people on the island." Apparently they are not prepared for a busy crowd, and its a OH WELL not our problem and your SOL!