大廳休息區

哥本哈根市政廳廣場 M 市民飯店的評分

4 out of 5
哥本哈根市政廳廣場 M 市民飯店
H. C. Andersens Boulevard 12, Copenhagen

評論

9.4

好極了

10 分,有夠讚;1007 則評論中有 705 則" "
8 分,不錯哦;1007 則評論中有 237 則" "
6 分,一般般;1007 則評論中有 42 則" "
4 分,不太好;1007 則評論中有 14 則" "
2 分,很糟糕;1007 則評論中有 9 則" "

9.4/10

整潔度

9.6/10

員工素質

9.0/10

設施服務

9.4/10

住宿環境和硬體

9.2/10

環保程度

評論

6/10 一般般

Wai Ping

喜歡:員工素質
於 2023 年 11 月住了 1 晚
Citizen Kwang 於 2024年2月11日回覆
HI Wai Ping,Thank you for your review. We hope to welcome you back soon. Have a great day.

10/10 有夠讚

Joseph

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location and although rooms were small, they were clean and well equipped. Ideal for a city break
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Roshan

情侶出遊
喜歡:員工素質和設施服務
Excellent staff, friendly, helpful and very efficient
於 2024 年 5 月住了 3 晚
Citizen Kwang 於 2024年5月27日回覆
Hi Roshan,Thank you very much for the review and kind words about our staff. We're glad you had a pleasant stay with us, and we look forward to welcoming you back soon.

10/10 有夠讚

Maria

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Awesome rooms and location
於 2024 年 5 月住了 2 晚
Cami 於 2024年5月27日回覆
Thank you for your review! Have a wonderful day! Kind regards, citizen Cami

10/10 有夠讚

Glenn

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a "hip" style property. You can control the room from an ipad or use the app. You can check-in from a computer screen. I had trouble figuring out how to turn individual lights on and off but I did like the color of the lights functionality and the ability to open and close the blackout curtains. The room is very small but comfortable. I wouldn't want to spend a lot of time there. I preferred sitting in the lobby which is on the top floor. The thing that I liked most about this hotel is the staff. They were so friendly and helpful. They helped me book my train reservations and my concert tickets in a different city. They helped me retrieve a lost item I left on the Metro. They are very multilingual. The breakfast buffet was great, for a smaller sized hotel, and was fairly priced. The OJ was freshly squeezed, there was smoked salmon, large selection of bread and Danish. I didn't see an ability to get custom egg dishes which would have been nice. The location is great. you're right in the historic area, shopping, Tivoli, and transportation. You have an easy walk to almost everything.
於 2024 年 5 月住了 6 晚
Cami 於 2024年5月27日回覆
Dear citizen Glen, Thank you for your kind review! We are so exited to read you liked out "hip" hotel, that you enjoyed controlling you room from an iPad, that you like the livingroom on the 7th floor, and that the staff was friendly and helped you with booking some trains! Also, that you like our breakfast, and the location of the hotel. We cant wait to have you back soon! Best regards, citizen Cami

8/10 不錯哦

huiping

家庭旅遊
喜歡:整潔度、員工素質和設施服務
The property is super convenient. The only concern is about the hotel sign. It is very small and hard to find the hotel entrance.
於 2024 年 5 月住了 2 晚
Cami 於 2024年5月27日回覆
Dear citizen Huiping, Thank you for your review! We are happy to enjoyed your stay with us! We will keep in mind your feedback and will share with the management team! Have a wonderful day!! Kind regards, citizen Cami

10/10 有夠讚

Mario

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚
Cami 於 2024年5月27日回覆
Dear citizen Mario, Thank you for your review! Best, citizen Cami

10/10 有夠讚

Gabi

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Cami 於 2024年5月27日回覆
Dear citizen Gabi! Thank you for your review! Best, citizen Cami

8/10 不錯哦

Alessandra

情侶出遊
喜歡:員工素質和住宿環境和硬體
Ottimo soggiorno con qualche pecca. Posizione fantastica. Colazione ottima ma poco varia (siamo stati 5 giorni e c’erano sempre le stesse medesime cose. Almeno le uova avrebbero potuto variarle). Pulizia così così. Capelli in stanza, sul letto etc. E non rifacevano nemmeno il letto. Lo facevano una volta ogni 2 giorni! Struttura moderna ma poco pratica. In camera c’era un inutile cassone al lato del letto che toglieva solo spazio rendendo impossibile anche rifare il letto stesso sul quale bisognava arrampicarsi letteralmente. Ma a cosa serviva? Nel complesso impressione positiva
於 2024 年 4 月住了 5 晚
Citizen Gaia 於 2024年5月9日回覆
Ciao Alessandra, grazie per la tua recensione! Siamo contenti di sapere che la colazione sia stata di tuo gradimento. Per quanto riguarda la varietá abbiamo da poco introdotto dei nuovi prodotti, in modo da offrire ai nostri ospiti delle opzioni differenti durante larco della settimana, speriamo tu possa visitarci nuovamente in modo da provarli :)Ci dispiace venire a conoscenza che la pulizia non sia stata delle migliori e che tu abbia trovato dei capelli in giro per la stanza, é una cosa che non dovrebbe succedere e che non si allinea con i nostri standard di pulizia. Ti ringraziamo per averci informato a riguardo, stiamo a nostra volta notificando il nostro servizio di pulizia in modo che errori del genere non succedano nuovamente. Il letto viene rifatto qualora tu abbia richiesto la pulizia della stanza, se questo dovesse essere il caso ci scusiamo profondamente per la disattenzione. Speriamo di rivederti presto presso la nostra struttura, ti auguriamo una bellissima giornata! Citizen Gaia

10/10 有夠讚

Thierry

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel tres bien situé proche centre ville et transport Bon accueil du personnel
於 2024 年 4 月住了 4 晚
Citizen Gaia 於 2024年5月2日回覆
Hello Thierry, thank you so much for your review! We are happy to know that you liked our staff and the location of the hotel.We hope to welcome you back soon, have a great day :)Citizen Gaia

10/10 有夠讚

Michael

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Citizen Gaia 於 2024年5月7日回覆
Hello Michael, thank you for your feedback! Have a great day, Citizen Gaia

10/10 有夠讚

conrado,Las vegas

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Its very convenient to dining, shopping, sight seeing and train station. its really in the middle of the city. Nice breakfast, comfy bed and i love the 2 pillows, cozy bedroom, if only theres a coffee maker and complimentary water inside the bedroom. Im going to stay here again if given a time for vacation!
於 2024 年 4 月住了 2 晚
Citizen Gaia 於 2024年5月2日回覆
Hello Conrado, thank you so much for your review and your nice comments. It makes us happy to know that you enjoyed your stay with us and that you liked the room, as well as the breakfast.While we currently do not have tea and coffee-making facilities in the rooms, we do offer a 24-hour bar where guests are welcome to request a variety of hot beverages. Our staff at the bar will be delighted to assist you in preparing your preferred tea or coffee at any time during your stay.We hope to see you soon, have a great day! :)Citizen Gaia

10/10 有夠讚

Carl

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect
於 2024 年 4 月住了 3 晚
Citizen Gaia 於 2024年5月2日回覆
Hello Carl, thank you for your feedback! We hope to see you soon, have a great day! Citizen Gaia

10/10 有夠讚

kenneth

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Really enjoyed our stay. Friendly warm different. From the moment we walked into our room and saw that cozy bed… Highly recommend to stay here.
於 2024 年 4 月住了 3 晚
Citizen Gaia 於 2024年5月2日回覆
Hello Kenneth, thank you so much for your review and kind words, it makes us so proud to know that you enjoyed your stay with us.We hope to see you again, have a great day! Citizen Gaia

8/10 不錯哦

David

於 2024 年 4 月住了 3 晚
Citizen Gaia 於 2024年5月9日回覆
Hello David, thank you for your feedback! We hope to see you soon, have a great day! Citizen Gaia

10/10 有夠讚

Sinead

情侶出遊
喜歡:設施服務
Brilliant location and great staff!
於 2024 年 4 月住了 3 晚
Citizen Kwang 於 2024年4月19日回覆
Hi Sinead,Thank you very much for your review and kind words. We hope to welcome you back soon.Have a fantastic day ahead.

10/10 有夠讚

Ben

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great service, thank you
於 2024 年 2 月住了 3 晚
Oscar 於 2024年4月16日回覆
Hi Ben,thank you! We are glad you liked it here.Have a nice day.

8/10 不錯哦

Lena

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Lækkert og meget moderne og nyt hotel! Men der er kun dobbeltdyner. Dog fik vi lov til at få en hver. Derudover er der ikke kaffe/the på værelset. Og toilettet ligger inde midt på værelset bag sløret glas, så man kunne høre alt der skete når den anden var på toilet 😅
於 2024 年 4 月住了 2 晚
Oscar 於 2024年4月16日回覆
Hej Lena,tak for feedback. Godt at høre i fik en dyne hver. Jeg håber ikke toilet forholdene skabte problemer for jer, selvom det ikke er 100% privat.Dejligt at du kunne lide vores moderne hotel :-)

10/10 有夠讚

Benjamin

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice place
於 2024 年 4 月住了 3 晚
Oscar 於 2024年4月16日回覆
Thanks Benjamin :-)See you next time!

10/10 有夠讚

Judith

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Citizen M was a great hotel. They asked about different rooms upon arrival and I got exactly what I wanted!!! They were extremely helpful in guiding me on how to buy stamps online to send a postcard. The room was clean, huge safe and great little frog for water and a few desserts. Excellent value. Would stay again without hesitation. Thank you very much Copenhagen!!!!
於 2024 年 4 月住了 5 晚
Oscar 於 2024年4月16日回覆
Hi Judith,we are delighted to hear you had a great time here :-)I will share your positive experience with the team and share with you that we do hope to see you next time you are in Copenhagen.Have a nice day.

10/10 有夠讚

Laura

喜歡:員工素質和住宿環境和硬體
On the courtyard side it’s very quiet.
於 2024 年 3 月住了 6 晚
Oscar 於 2024年4月16日回覆
Hi Laura,good to hear you liked it here and that you appreciated the quiet court yard room - my personal favorite as well.Have a nice day!

8/10 不錯哦

Jacqueline

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall, great property for the price and the location was excellent. I would give it 3.5 stars because there was mold in the corner of the shower and the sink was clogged. Other than that, it was very clean.
於 2024 年 3 月住了 4 晚
Oscar 於 2024年4月16日回覆
Hi Jacqueline,thank you for the feedback.Thank you also for reporting the mold, we have changed the silicone lining. I do hope maintenance fixed the sink while you were here.Great to hear that overall you liked our property and the location :-)Have a nice day.

10/10 有夠讚

Kathryn

喜歡:整潔度、員工素質和住宿環境和硬體
Very comfortable bed and clean room, good price
於 2024 年 3 月住了 1 晚
Citizen Gaia 於 2024年3月29日回覆
Hello Kathryn, thank you so much for your review, we are glad to know that you liked the room, especially the bed and its cleanliness.We hope to see you soon, have an amazing day!Citizen Gaia

10/10 有夠讚

Frank

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Top gelegen, freundliches Personal, sauber. Licht und Temperatur lassen sich über ein iPad steuern. Obwohl das Hotel am Rathausplatz liegt und direkt vor der Tür eine vierspurige und viel befahrene Straße liegt, hört man nichts. Doppelt verglast und nachts lässt sich der Raum komplett abdunkeln. Alles super!
於 2024 年 3 月住了 5 晚
Citizen Kwang 於 2024年3月23日回覆
Dear Frank,Thank you very much for your glowing review and kind words. We’re glad to hear you enjoyed our prime location, the clan, and comfortable rooms and that you found our staff helpful. Thank you for mentioning our iPad room controls and the blind controls. We’re happy you had a quiet, restful night. Once again, thank you for choosing us and for your glowing review. We can’t wait to welcome you back again for another enjoyable stay. Have a fantastic day ahead.

10/10 有夠讚

Eihab

喜歡:住宿環境和硬體
於 2024 年 3 月住了 2 晚
Citizen Kwang 於 2024年3月16日回覆
Hi Elihab,Thank you very much for the review. We hope to welcome you back soon.Have a great day.

10/10 有夠讚

Yan Jhen

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 6 晚
Citizen Kwang 於 2024年3月16日回覆
Hi Yan Jhen,We appreciate your review and hope to welcome you back soon.Have a great day ahead.

10/10 有夠讚

Henriette

於 2024 年 3 月住了 2 晚
Cami 於 2024年4月20日回覆
Dear citizen Henriette, Thrilled to read you had a good time with us! Thank you! citizen Cami

10/10 有夠讚

Paul

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
CitizenM was a quirky hotel. Staff were very good.
於 2024 年 3 月住了 4 晚
Cami 於 2024年3月10日回覆
Dear Citizen Paul,Thank you for sharing your stay with us. It's great to see that you liked our style and that the Ambassadors on the 7th floor were good!Hope to see you once again soon.All the best,Citizen Cami

10/10 有夠讚

Cindy

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay
於 2024 年 3 月住了 2 晚
Cami 於 2024年3月8日回覆
Dear Citizen Cindy, Thank you for your review! We are very happy to see that you enjoyed your stay with us. We hope to see you soon. Kind regards, Citizen Cami

8/10 不錯哦

seon hee

於 2024 年 3 月住了 1 晚
Citizen Kwang 於 2024年3月23日回覆
Hi Seon hee,Thank you for the review. We hope to see you again soon. Have a fantastic day.

10/10 有夠讚

Hanna

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nerme alt i byen, god service, flotte fasiliteter
於 2024 年 2 月住了 3 晚
Cami 於 2024年3月10日回覆
Dear Citizen Douglas,Thank you for the review!We are thrilled to see that the location of the hotel was convenient for you, that you enjoyed the facilities of the hotel, and that the ambassadors were helpful to you.We hope to see you soon!All the best,Citizen Cami

10/10 有夠讚

alun

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 4 晚
Cami 於 2024年3月8日回覆
Thank you Citizen Alun!

8/10 不錯哦

Christina

喜歡:整潔度、員工素質和住宿環境和硬體
Staff are so polite and always happy to help. Lovely morning breakfast options and great coffee. Always my first choice when I visit Copenhagen for work!
於 2024 年 2 月住了 3 晚
Citizen Gaia 於 2024年2月29日回覆
Hello Christina, thank you for your review! We are glad to know that you liked the hotel and that you had a good experience with us. We hope to see you soon, have an amazing day! Citizen Gaia

8/10 不錯哦

Patralak

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚
Cami 於 2024年3月8日回覆
Thank you Citizen Patralak!

10/10 有夠讚

Elizabeth

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Cushy stay at Citizen M
The hotel room was very comfortable with a fantastic bed, fun high tech features like colored lights in the shower, and a great view!
於 2024 年 2 月住了 5 晚
Cami 於 2024年3月8日回覆
Dear Citizen Cami,Thank you for your warm message and appreciation for my detailed reviews and pictures. I'm delighted to hear that my feedback was helpful and that I thoroughly enjoyed my stay at your establishment. The comfort of the room and bed, along with the cutting-edge technology and stunning views, truly made my experience memorable.I'm already looking forward to my next visit and experiencing the exceptional hospitality once again.Warm regards,Citizen Elizabeth

8/10 不錯哦

Henriette

家庭旅遊
喜歡:員工素質和住宿環境和硬體
Store fine rom! Veldig dårlig utvalg på frokost til den prisen.
於 2024 年 2 月住了 2 晚
Cami 於 2024年3月8日回覆
Dear Citizen Henriette, Thank you for your review. We are happy to hear you like the room lay out, and sorry to hear that the brekfas variaty was not up to your standards, we will keep it in mid for the future. We hope to see you soon.Kind regards, Citizen Cami

10/10 有夠讚

Max

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect business concept and implementation!
於 2024 年 2 月住了 4 晚
Cami 於 2024年3月8日回覆
Dear Citizen Max, Great to see you like our concept and how we are implementing it. Just for you to know we are in more locations around the world. Thank you for your review! Hope to see you soon. Best regards, Citizen Cami

8/10 不錯哦

catelijne

於 2024 年 2 月住了 4 晚
Cami 於 2024年3月8日回覆
Thank you Citizen Catelijne!

10/10 有夠讚

Laura

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Brilliant!
Brilliant stay, great location. Really helpful staff. Great trip!
於 2024 年 2 月住了 3 晚
Citizen Gaia 於 2024年2月29日回覆
Hello Laura, thank you for your feedback, we are glad to know you enjoyed your stay with us! We hope to see you soon, have an amazing day! Citizen Gaia

10/10 有夠讚

Ann-Marie

家庭旅遊
喜歡:整潔度和設施服務
Great location! Knowledgeable, friendly staff. Rooms are tiny but they are very clean, comfortable, and quiet. Fabulous views from the restaurant. Excellent breakfast.
於 2024 年 2 月住了 2 晚
Cami 於 2024年3月8日回覆
Dear Citizen Ann-Marie, Thank you for this amazing review. We are so happy to see you has a great time with us. Thrilled you enjoyed the location of the hotel, the breakfast, the cleanliness, but specially the Ambassadors! We hope to see you soonBest regards, Citizen Cami

10/10 有夠讚

Solveig

於 2024 年 2 月住了 1 晚
Cami 於 2024年3月8日回覆
Thank you Citizen Solveig!

10/10 有夠讚

Thomas

喜歡:住宿環境和硬體
於 2024 年 2 月住了 3 晚
Cami 於 2024年3月8日回覆
Thank you Citizen Thomas!

2/10 很糟糕

Marcus

於 2024 年 2 月住了 1 晚
Cami 於 2024年3月8日回覆
Dear Citizen Marcus, Do you think is possible for you to explain better why your experience did not go good for you?Kind regards, Citizen Cami

10/10 有夠讚

Timothy

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Copenhagen 3 Night Stay
The hotel is extremely clean and is in a fantastic location. The rooms have awesome beds I slept like a baby
於 2024 年 2 月住了 3 晚
Cami 於 2024年3月8日回覆
Dear Citizen Timothy,Thank you for your review! We are thrilled to see that you slept like a baby in our beds, found our location convenient, and the hotel clean!We hope to see you soon.All the best,Citizen Cami

8/10 不錯哦

Serab

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚
Cami 於 2024年3月8日回覆
Thank you Citizen Serab!

10/10 有夠讚

Mellanie

於 2024 年 2 月住了 2 晚
Cami 於 2024年3月8日回覆
Thank you Citizen Mellanie!

10/10 有夠讚

Craig

於 2024 年 2 月住了 3 晚
Cami 於 2024年3月8日回覆
Dear Citizen Craig, Thank you for your review! Thrilled to see you really enjoyed your stay! Best, Citizen Cami

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
dejlig nyt den hele
於 2024 年 2 月住了 2 晚
Cami 於 2024年3月8日回覆
Dear Citizen, We are glad that you enjoyed you stay with us! We hope to see you soon once again. Best regards! Citizen Cami

10/10 有夠讚

Laura

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The location is fantastic, as is the price point. Rooms are perfect and very efficiently organised. The staff is incredibly helpful!! Highly recommend!
於 2024 年 2 月住了 4 晚
Cami 於 2024年3月8日回覆
Dear Citizen Laura,Thank you for sharing your experience with us! We are glad to see that you really liked the layout of the rooms, and especially that you found the ambassadors on the 7th floor helpful!Hope to see you soon.Kind regards,Citizen Cami

4/10 不太好

Nicola

團體旅遊
喜歡:整潔度、員工素質和設施服務
The property is nicely designed and modern. Did not like the noise from nearby bars & clubs. The television in our room did not work very well though, could not use the Chromecast function.
於 2024 年 2 月住了 1 晚
Citizen Kwang 於 2024年2月13日回覆
We sincerely appreciate you taking the time to share your experience with us, and we’re delighted that you’ve acknowledged our modern design. We regret any inconvenience caused by the noise disturbance and the issue with Chromecast. Rest assured, we have promptly escalated these matters to our maintenance team for resolution. Additionally, our dedicated ambassadors are on standby around the clock to assist guests with any room-related concerns. We hope that you had the opportunity to reach out to one of our ambassadors for assistance during your stay.Once again, thank you for staying with us. We look forward to welcoming you back again soon.Have a fantastic day ahead.