外觀

哥倫布君悅飯店的評分

3.5 out of 5
哥倫布君悅飯店
350 N High St, Columbus, OH

評論

8.8

有夠讚

10 分,有夠讚;1000 則評論中有 634 則" "
8 分,不錯哦;1000 則評論中有 206 則" "
6 分,一般般;1000 則評論中有 89 則" "
4 分,不太好;1000 則評論中有 46 則" "
2 分,很糟糕;1000 則評論中有 25 則" "

9.2/10

整潔度

9.2/10

員工素質

8.6/10

設施服務

9.0/10

住宿環境和硬體

9.0/10

環保程度

評論

8/10 不錯哦

Marci

家庭旅遊
Modern rooms in a fantastic location. Could not get service from the restaurant.
於 2024 年 4 月住了 1 晚
Jamie 於 2024年4月28日回覆
Dear Marci,Thank you for taking the time to review our Hyatt Regency Columbus. It was great to hear that you found our hotel well located, with great modern rooms. We apologize for any inconvenience you faced attempting to order from our on-property dining, this feedback will be shared with our team as we continue to enhance our services. Thank you for staying with us, we hope to have the opportunity to welcome you back as our guest again in the future!Warm regards,Jamie

8/10 不錯哦

Stephanie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had to wait for a room when I had called and asked for an early check in at 2. They initially told me yes that would be no problem but by the time we went to check in, we had to wait for our room as it wasn’t ready and by the time we were there which was at 2:45. Our room was ready after 3:30
於 2024 年 4 月住了 1 晚
Krista 於 2024年4月27日回覆
Hello Stephanie, Thank you for taking the time to provide us with your feedback. We sincerely apologize for the inconvenience regarding your early check in experience. Please be assured that your comments will be taken into consideration to enhance our service for our future guests. We hope to have the opportunity to welcome you back in the future and provide a more seamless and enjoyable experience.

6/10 一般般

Richard

喜歡:整潔度和住宿環境和硬體
$40 for Valet Parking implies at least reasonable service and this was not the case. Cars were lined up down the driveway and about 8 deep onto the road on the way in. This was about a 25 minute wait. The claim check has QR code instructions that test your ticket number to the valet desk...but the message back says "we are too busy, come present the ticket in person". When I did so agent said "10-15 minutes"- it was actually 25 minutes. Everything else was fine, but the first and last impressions were awful.
於 2024 年 4 月住了 1 晚
Krista 於 2024年4月23日回覆
Hello Richard,Thank you kindly for taking the time to provide us with your feedback of your stay with us here at the Hyatt Regency Columbus. We sincerely apologize for any inconvenience you faced during your stay. Your feedback regarding the valet process is valuable and has been shared with our management team to address any potential improvements. Please be assured that your comments will be taken into consideration to enhance our service for our future guests. We hope to have the opportunity to welcome you back in the future and provide a more seamless and enjoyable experience.Kind Regards, Krista

10/10 有夠讚

John

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was centrally within walking distance to the Arena, and easy to get to. Staff was great, room was clean and there were good dining option both in the area, and at the hotel. Parking available at a nearby garage for a fee, or you can opt for valet parking for a higher fee. The valet parking was super convenient though, and the valet attendants were very professional.
於 2024 年 4 月住了 1 晚
Tania 於 2024年4月27日回覆
Hello John,Thank you for the 5-star rating and feedback. We are happy to hear that you enjoyed your stay. We are also happy to know that you loved the staff, the clean rooms, your dining experience and how convenient it was to get to the arena from the hotel. We appreciate you for choosing Hyatt Regency Columbus and hope to welcome you back soon.Best wishes,Tania

10/10 有夠讚

Natalie

喜歡:住宿環境和硬體
The only problem was the parking we did self parking, but we had a truck and it would not fit in the garage. I wish someone would’ve told us at check-in we would have done the valet.
於 2024 年 4 月住了 1 晚
John 於 2024年4月23日回覆
Hello Natalie, Thank you for adding a 5 star review of our Hyatt Regency Columbus. I am sorry with the issue with parking. I hope your next stay with us is flawless. Best Regards,John

10/10 有夠讚

Melanie

喜歡:整潔度、員工素質和住宿環境和硬體
The whole staff was incredibly friendly and helpful. Room was clean and looked newly remodeled. Front desk staff was A !
於 2024 年 4 月住了 1 晚
Jamie 於 2024年4月14日回覆
Dear Melanie,Thank you for your great review of our Hyatt Regency Columbus! We were delighted to hear that you enjoyed your stay with us, and that our team's service helped contribute to an enjoyable stay experience. Thank you for staying with us, we hope to welcome you back as our guest again in the future!Warm regards,Jamie

10/10 有夠讚

Katie

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We were in town for the State Gymnastics tournament and our stay was great! Valet parking made getting our car super fast and easy. The hotel is attached to the Convention center so there are several restaurants and places to eat just downstairs. It was only an 8 minute drive to the Expo center and within walking distance of so many great places to shop and eat. The room was large and clean and check in was a breeze and took less than 5 minutes. We would def stay here again for an OSU football game in the fall!
於 2024 年 4 月住了 2 晚
Travis 於 2024年4月9日回覆
Hello Katie!Thank you for taking the time to write your wonderful review of our hotel. Its great to hear you enjoyed your stay with us while attending your the tournament. We are glad you enjoyed the spaciousness of your room and we look forward to welcoming you back in the future. Warm regards, Travis

10/10 有夠讚

Kevin

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean property, friendly staff, and an overall good value. I had a room with a terrific city view of downtown Columbus. I would highly recommend this hotel.
於 2024 年 3 月住了 1 晚
Tania 於 2024年4月4日回覆
Hello Kevin,Thank you for providing your feedback and the 5-sar rating. We pride ourselves on providing our guests with a comfortable and relaxing stay, thank you for recognizing the cleanliness of the property and our friendly staff. We are also happy to know that you loved your terrific view of downtown Columbus. We hope to have the pleasure of having you as a guest with us again in the future.Warm regards,Tania

10/10 有夠讚

Linda

喜歡:整潔度、員工素質和住宿環境和硬體
Great staff
於 2024 年 3 月住了 1 晚
Dacia 於 2024年3月28日回覆
Hi Linda,It is so fantastic to learn you had a great stay. Thank you so much for your 5-star review and feedback. We look forward to hosting you at Hyatt Regency Columbus again soon.Kind regards,

6/10 一般般

Srinivasa

於 2024 年 3 月住了 3 晚
Melinda 於 2024年3月15日回覆
Dear Srinivasa,Thank you for taking the time to review our property. We hope to welcome you back to Hyatt Regency Columbus again soon!Warm regards,Melinda

10/10 有夠讚

Keeyana N

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Check in, check out, staff, location, room, and room service.
於 2024 年 3 月住了 2 晚
Christi 於 2024年3月8日回覆
Hello Keeyana N, thank you for taking time to share feedback on your recent stay at Hyatt Regency Columbus. I am glad to hear that your experience met with your expectations. Our staff strive for excellence in customer service. We look forward to welcoming you back again soon. Best Regards, Christi

10/10 有夠讚

Shawn

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place that is connected to the convention hall
於 2024 年 2 月住了 3 晚
Candace 於 2024年3月4日回覆
Dear Shawn,Thank you for taking the time to leave a rating review of our hotel. We welcome your feedback, suggestions, and comments. We hope to welcome you again in the future at Hyatt Regency Columbus.Warm regards,Candace

2/10 很糟糕

Brandon

不喜歡:住宿環境和硬體
於 2024 年 3 月住了 1 晚
Candace 於 2024年3月4日回覆
Dear Brandon,Thank you for taking the time to leave a rating review of our hotel. We welcome your feedback, suggestions, and comments. We hope to welcome you again in the future at Hyatt Regency Columbus.Warm regards,Candace

10/10 有夠讚

Matthew

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent property
於 2024 年 2 月住了 1 晚
Veronica 於 2024年2月29日回覆
Hello Matthew!Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us, and that the property is excellent! We hope to have the opportunity to welcome you back in the future, so don't hesitate to contact us if we can be of any assistance. Thank you for choosing Hyatt Regency Colombus for your stay and for being our guest!

8/10 不錯哦

ALAN

喜歡:住宿環境和硬體
Beautiful rooms. But can’t watch tv without an app
於 2024 年 2 月住了 1 晚
Jamie 於 2024年2月18日回覆
Dear Alan,Thank you for taking the time to review our Hyatt Regency Columbus! We're glad to see that you enjoyed your stay with us, and we appreciate your feedback. We hope to welcome you back as our guest in the future!Warm regards,Jamie

8/10 不錯哦

Denise

於 2024 年 2 月住了 1 晚
Melinda 於 2024年3月22日回覆
Dear Denise,Thank you for taking the time to review our property. We hope to welcome you back to Hyatt Regency Columbus again soon!Warm regards,Melinda

8/10 不錯哦

Daniel

家庭旅遊
喜歡:整潔度和員工素質
Aging building. Shower is not fit for people over 5ft4in.
於 2024 年 1 月住了 6 晚
Hyatt Regency Columbus 於 2024年3月5日回覆
Good day Daniel,Thank you for taking the time and giving us your feedback. We appreciate it.Thank you

10/10 有夠讚

Dudley

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 7 晚
Veronica 於 2024年2月1日回覆
Hello Dudley!Thank you for providing the amazing 5-star review! We are delighted that you enjoyed your stay with us at Hyatt Regency Columbus! We hope to have the opportunity to welcome you back in the future, so please feel free to contact us should you need any assistance. Until next time, thank you for being our guest!

10/10 有夠讚

michael

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 8 晚
Dacia 於 2024年1月31日回覆
Hi Michael,Thank you so much for your 5-star review! We appreciate you taking time to leave your review. Hoping to welcome you to Hyatt Regency Columbus again soon.Warm regards,

8/10 不錯哦

Michael

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Jamie 於 2024年1月28日回覆
Dear Michael,Thank you for taking the time to leave a rating for our Hyatt Regency Columbus. It was great to see that you enjoyed your stay with us! We hope to welcome you back as our guest for an even better stay experience in the future!Warm regards,Jamie

10/10 有夠讚

Robert,Aurora

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We were in town for a volleyball tournament. Our stay was great! The room was clean. All of the staff from front desk, cleaning staff, restaurant staff were very nice and attentive. I will definitely stay here again.
於 2024 年 1 月住了 3 晚
Michaela 於 2024年1月16日回覆
Dear Robert,I am pleased you enjoyed your stay with us at Hyatt Regency Columbus. I am happy to hear our team made a positive impact on you from our front desk, housekeeping and restaurant. We truly appreciate you being our Guest and I look forward to that return visit. I truly appreciate your time and review. Have a great day!

10/10 有夠讚

Jesica

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very classy hotel. Would highly recommend
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Frederick

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Rebecca 於 2024年1月9日回覆
Greetings Frederick,Thank you for providing 5 stars and for your recent stay with us. We hope to welcome you back again. Best regards, Rebecca

10/10 有夠讚

Gene

於 2023 年 12 月住了 2 晚
Rebecca 於 2024年1月9日回覆
Greetings Gene,Thank you for providing 10/10 and for choosing Hyatt Regency Columbus. We hope to welcome you back again. Best regards, Rebecca

10/10 有夠讚

Darryl

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Rebecca 於 2024年1月9日回覆
Greetings Darryl,Thank you for providing 10/10 and for your recent stay with us. We hope to welcome you back again. Best regards, Rebecca

10/10 有夠讚

Jill

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Jamison 於 2024年1月5日回覆
Hello Jill, Thank you for taking the time to leave a rating review of our hotel. We hope you enjoyed your stay and look forward to welcoming you again at Hyatt Regency Columbus!Best regards,Jamison

10/10 有夠讚

Kelli

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property was beautiful, room spacious, clean and comfortable. The off site parking is connected by a skywalk. There are plenty of dining options in hotel and nearby. The area is close to transportion and attractions.
於 2023 年 12 月住了 3 晚
Candace 於 2023年12月31日回覆
Dear Kelli,Thank you for taking the time to review your recent visit to our hotel. We are overjoyed to hear your positive feedback of the hotel and even more thrilled about your satisfaction with your room and the convenient location. Our team will appreciate your positive feedback. We look forward to welcoming you again in the future at Hyatt Regency Columbus!Warm regards,Candace

10/10 有夠讚

Murray

情侶出遊
喜歡:設施服務
Check in was excellent staff is very helpful room was clean
於 2023 年 12 月住了 1 晚
Tieysha 於 2023年12月31日回覆
Hello Murray,Thank you for your 5 out of 5 rating as well as your review. It is very much appreciated! We are so pleased to know that you enjoyed our excellent check in process, very helpful staff, and clean room. We hope we will have the pleasure of welcoming you back to Hyatt Regency Columbus in the future.Warm Regards,

10/10 有夠讚

Matthew

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Jamison 於 2023年12月24日回覆
Hello Matthew, Thank you for your perfect star rating of our hotel. We hope you enjoyed your stay and look forward to welcoming you again at Hyatt Regency Columbus!Best regards, Jamison

8/10 不錯哦

Kimberly,Naples

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
parking wasn't great but no other complaints
於 2023 年 12 月住了 1 晚
Ana 於 2023年12月21日回覆
Dear Kimberly,Thanks for sharing your feedback. We will take note of your comments regarding parking. We hope to welcome you back the next time you visit Columbus!

10/10 有夠讚

Barrington

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Tieysha 於 2023年12月21日回覆
Hello Barrington,Thank you for your 5 out of 5 rating. We are very pleased knowing that you enjoyed your stay with us. It was our pleasure being able to host you and we look forward to welcoming you back to Hyatt Regency Columbus in the future.Best Wishes,

10/10 有夠讚

Debbie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Tieysha 於 2023年12月16日回覆
Hello Debbie,Thank you for your rating. We hope you had an awesome unforgettable stay with us. We look forward to welcoming you back to Hyatt Regency Columbus in the future.Warm Wishes,

10/10 有夠讚

Curtis

於 2023 年 12 月住了 1 晚
Tieysha 於 2023年12月15日回覆
Hello Curtis,Thank you for the 5 out of 5 rating. We are very pleased to know that you enjoyed your stay with us. We look forward to welcoming you back to Hyatt Regency Columbus in the future.Best Wishes,

10/10 有夠讚

Meghan

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Candace 於 2023年12月11日回覆
Dear Meghan,Thank you for taking the time to leave a rating review of our hotel. We hope you enjoyed your stay and look forward to welcoming you again at Hyatt Regency Columbus.Warm regards,Candace

10/10 有夠讚

Clarence,Victorville

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was in a great location
於 2023 年 12 月住了 1 晚
Larissa 於 2023年12月8日回覆
Greetings Clarence,Thank you for your awesome review and feedback. We are hapy to hear that you enjoyed your stay with us and hope to have the pleasure of welcoming you back. Have a great day! Kind regards,

10/10 有夠讚

Brianna

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Rebecca 於 2023年12月5日回覆
Greetings Brianna,Thank you for providing 10 stars and for your recent stay with us. We hope to welcome you back again. Best regards, Rebecca

10/10 有夠讚

Brian

於 2023 年 11 月住了 1 晚
Melinda 於 2023年12月18日回覆
Dear Brian,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

8/10 不錯哦

Robert

於 2023 年 11 月住了 1 晚
Melinda 於 2023年12月13日回覆
Dear Robert,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

10/10 有夠讚

David

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Nice hotel to stay on business trip by Convention Center
於 2023 年 11 月住了 1 晚
Rebecca 於 2023年11月14日回覆
Greetings David,Thank you for your feedback on your recent stay. We are happy that you enjoyed your stay with us. We hope to welcome you back in the future.Warm regards,Rebecca

8/10 不錯哦

Jaylen

團體旅遊
喜歡:整潔度、員工素質和設施服務
the parking skywall was inconvenient and was not heated in certain areas and locked at a certain time
於 2023 年 11 月住了 1 晚
Rebecca 於 2023年11月13日回覆
Greetings Jaylen,Thank you for your feedback on your recent stay. We are sorry for the issues with the parking skywall. We will certainly pass your feedback to our management team. We hope to welcome you back again.Warm regards,Rebecca

10/10 有夠讚

Jose

喜歡:設施服務
Everything was great !!
於 2023 年 11 月住了 1 晚
Tieysha 於 2023年11月13日回覆
Hello Jose,Thank you for the 5 out of 5 rating as well as your review. We are so happy that your stay with us met all of your expectations. It was our pleasure having you at Hyatt Regency Columbus. We look forward to welcoming you back in the future.Warm regards,

10/10 有夠讚

Mindy

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質和客房舒適度
於 2023 年 11 月住了 1 晚
Laura 於 2023年11月12日回覆
Dear Mindy, Thank you so much for your patronage and for the wonderful rating. We are delighted to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back soon. Best regards,

10/10 有夠讚

Andrew

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice
於 2023 年 11 月住了 1 晚
Tieysha 於 2023年11月6日回覆
Hello Andrew,Thank you for your awesome rating as well as your review. We are so happy that you enjoyed your stay with us. It was our pleasure to welcome you to Hyatt Regency Columbus and we hope we will have the pleasure of welcoming you back soon.Warm Wishes,

10/10 有夠讚

Paddack

於 2023 年 11 月住了 1 晚
Dacia 於 2023年11月30日回覆
Hi Paddack,We are so pleased to learn that you enjoyed your stay. Thank you so much for your 5-star review. We look forward to welcoming to Hyatt Regency Columbus again.Kind regards,

8/10 不錯哦

Charlie

於 2023 年 11 月住了 1 晚
Veronica 於 2023年11月27日回覆
Hello Charlie! Thank you for the great star rating! We are happy to hear that you enjoyed your stay with us! We do hope to have the opportunity to welcome you back in the future, so please feel free to contact us should you need any assistance. Thank you for choosing Hyatt Regency Columbus for your stay and for being our guest!

10/10 有夠讚

Chris

於 2023 年 11 月住了 2 晚
Laura 於 2023年11月27日回覆
Dear Chris,Thank you so much for your patronage and for the 5-star rating. We are happy to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back in the future. Best regards,

8/10 不錯哦

Malinda

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Eric

喜歡:整潔度、員工素質和住宿環境和硬體
I liked
Hyatt Regency Columbus 於 2023年10月31日回覆
Good day Eric, Thank you for giving us your feedback, we appreciate it.

8/10 不錯哦

Leah

於 2023 年 10 月住了 1 晚
Hyatt Regency Columbus 於 2023年11月15日回覆
Hi Leah,Thank you for taking the time and leaving us your feedback. We appreciate it

10/10 有夠讚

John,Chardon

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff, well maintained and reasonably priced. Within walking distance to multiple restaurants and bars
於 2023 年 10 月住了 1 晚
Jamie 於 2023年10月23日回覆
Dear John,Thank you for your great review of our Hyatt Regency Columbus, we're delighted to read you enjoyed your stay with us, had a great experience with our team, and found our property to be conveniently located. Thank you for staying with us, we hope to have the opportunity to welcome you back as our guest in the future!Warm regards,