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伊森西亞飯店及別墅的評分

3 out of 5
伊森西亞飯店及別墅
2 Km North of Cruce de Playa Carmen, Santa Teresa, Cóbano, Puntarenas

評論

8.4

非常好

10 分，有夠讚；184 則評論中有 88 則" "
8 分，不錯哦；184 則評論中有 59 則" "
6 分，一般般；184 則評論中有 21 則" "
4 分，不太好；184 則評論中有 6 則" "
2 分，很糟糕；184 則評論中有 10 則" "

8.6/10

整潔度

8.4/10

員工素質

8.6/10

設施服務

8.6/10

住宿環境和硬體

8.8/10

環保程度

評論

4/10 不太好

caroline

情侶出遊
不喜歡：整潔度和住宿環境和硬體
La propreté de la salle de bain laissait à désirer. (moisissures dans les coins, scellant autour de la toilette noirci, eau chaude inconstante...) Endroit avec beaucoup de potentiel, mais besoin de rénovations majeures. Nous considérons que nous avons payé trop cher pour ce que nous avons eu. L'espace piscine était bien, mais la piscine n'était pas propre et eau brouillée.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

FRANÇOIS

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice and clean
於 2024 年 1 月住了 3 晚

8/10 不錯哦

Edward

喜歡：整潔度、員工素質和住宿環境和硬體
The villa was super cute, very clean, and the area very walkable. They had security as well, which was an added plus. Two things that could be improved— internet speed was ridiculously slow or nonexistent at times. I also asked for an iron at 6pm and they just told me, sorry housekeeping is gone until tomorrow. So the service lacked a bit there…
於 2023 年 12 月住了 3 晚

8/10 不錯哦

Seif，EL CAJON

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Javier was super awesome !!! The place is cool. Nice swimming pool.and super convenient to the beach and also to a store and many restaurants nearby

8/10 不錯哦

Juan manuel

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
Hotel bien ubicado y limpio...el unico pero es el acceso hasta las habitaciones ,gran cuesta de piedras por la que tienes que ir con las maletas y luego escaleras....y si te tica como a mi segunda planta,mas escaleras aun. Si tienes problemas fisicos o de salud no es tu hotel...por lo demas todo genial
於 2023 年 12 月住了 2 晚
Hotel & Villas Esencia 於 2023年12月17日回覆
Thank you so much for stay with us

10/10 有夠讚

Edgardo

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Viaje en pareja y amigos
Es la segunda vez que me hospedó acá y lo recomiendo, tienen habitaciones espaciosas, limpias. La piscina la mantienen limpia y el personal es muy amable. Esta muy cerca de la playa (pueden ir caminando) y hay restaurantes cerca. Lo único que cambiaría es colocar cortinas Blackout ya que durante la mañana entra mucha luz.
於 2023 年 12 月住了 2 晚
Hotel & Villas Esencia 於 2023年12月17日回覆
Thank you so much for stay with us

10/10 有夠讚

ALEJANDRO

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Hotel & Villas Esencia 於 2023年12月17日回覆
Thank you so much for stay with us

10/10 有夠讚

John

喜歡：整潔度、員工素質和住宿環境和硬體
Very peaceful. Staff was very helpful
於 2023 年 11 月住了 3 晚
Hotel & Villas Esencia 於 2023年11月23日回覆
Thank you so much for stay with us

2/10 很糟糕

Isidro

於 2023 年 11 月住了 4 晚

8/10 不錯哦

Ricardo

喜歡：員工素質和住宿環境和硬體
Barato y bien ubicado.
Habitación: faltaba espacio para poner maletas, la ducha era incómoda y sin agua caliente, la cama estaba grande, la señal de WiFi fue buena y estable, lo mejor era el balcón, con hamaca con vista al jardín. La piscuna estaba grande y limpia. El parqueo es dentro de la propiedad y es seguro. Está cerca de restaurantes, tiendas y la playa. Hay un negocio al frente que genera conglomeraciones que genera algo de inseguridad.
於 2023 年 7 月住了 5 晚

10/10 有夠讚

Angela

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 3 晚
Hotel & Villas Esencia 於 2023年6月9日回覆
Thank you so much for stay with us

10/10 有夠讚

Victor

商務旅客
喜歡：員工素質、設施服務和住宿環境和硬體
It’s a very nice an beautiful property, and the owner and staff are very good people.
於 2023 年 3 月住了 1 晚
Hotel & Villas Esencia 於 2023年3月30日回覆
Thank you so much for stay with us

10/10 有夠讚

Barb

於 2023 年 3 月住了 2 晚
Hotel & Villas Esencia 於 2023年3月17日回覆
Thank you so much for stay with us

2/10 很糟糕

Jennifer

情侶出遊
喜歡：設施服務和住宿環境和硬體
不喜歡：整潔度
One major problem was the bed bugs, they were very bad. It almost ruined our trip, and it might still if we can’t get them out of our luggage.
於 2023 年 2 月住了 10 晚
Hotel Manager 於 2023年3月2日回覆
Dear Jennifer,we are really surprised to receive such a bad review from you!During your 12 days stays we never received your complaint or request to solve problems in your room.We didn't receive any complaint from other guests next to your room during that period, so it is weird to hear that it happened into your room only...Bugs all around the bed and luggage for 12 days? Did you inform our staff about that? Are you sure they were not already in your luggage when you arrived at the hotel?We both lost the opportunity to make your stay a pleasant one since you didn't made anything to inform us, except to write this review here.I permit to suggest you to report any situation in the future to avoid another "ruined trip".Pura Vida

6/10 一般般

Yotam

喜歡：整潔度
不喜歡：員工素質、住宿環境和硬體和客房舒適度
Aging hotel in a good location
The hotel is located in what is probably the best part of town, with relatively easy access to a good surf point (it's still a walk and a half to get to the water, but that's always the case unless you are right on the beach). Rooms are large, but their age shows. Showers offer either good water flow or hot water, but not both. I had to basically hike to my room that was located at the top of the hill. The hotel lacks the charm and cool factor of Somos, that's right next door. It is across the street from the only "disco" in town, but the place seemed to be a bit of a dive. The hotel doesn't offer late checkout at all, which I found problematic.
於 2023 年 2 月住了 2 晚
Hotel Manager 於 2023年4月2日回覆
Thank you for your feedback, we accept all opinions because it is important to know different points of view; we can start from those to improve our services and enviroments.We are sorry you had found some problems with the shower.Concerning the lack of charm we permit to observe the different style between Esencia and Somos: our property is located in a lush garden with plenty of plants and trees, swimming pool with view to the hill and open air, we only use local products for furnitures like wood for chairs, tables, doors ceiling roof.Our style is a kind of country style whom can be more or less appreciated by our guests.Somos hotel is a small 3 floor bilding with a completely different style and located on the street.Sincerely,

10/10 有夠讚

Julie

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice, neat little property. Stayed in small hotel room. Clean with simple and pleasing teak decor and tended grounds. A/C and patio or porch with chairs, table and hammock. Staff has been kind and helpful. Not a resort. A good value. Enjoyable pool area. Close to restaurants. Short walk to beach.
於 2023 年 2 月住了 1 晚
Hotel & Villas Esencia 於 2023年2月20日回覆
Thank you so much for stay with us

10/10 有夠讚

Marlene

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was beautiful, Beds and pillows were comfortable. I had a coffee maker and fridge in the room. Had a Hammock on our front deck to lay in. Pool was fantastic. Would gladly stay there again.
於 2023 年 2 月住了 3 晚
Hotel & Villas Esencia 於 2023年2月14日回覆
Thank you so much for stay with us.

10/10 有夠讚

Leonardo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 2 晚
Hotel & Villas Esencia 於 2023年2月14日回覆
Thank you so much for stay with us

10/10 有夠讚

Julie

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Sweet bungalow with kitchenette. Nice décor and porch with teak furniture and hammock. Attractive pool area, and restaurants within short walk. The air conditioning makes for good sleeping as it’s hot and humid. Staff has been warm and welcoming.
於 2023 年 2 月住了 1 晚
Hotel & Villas Esencia 於 2023年2月14日回覆
Thank you so much for stay with us

10/10 有夠讚

Ron

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 2 月住了 5 晚
Hotel & Villas Esencia 於 2023年3月14日回覆
Thank you so much for stay with us .

8/10 不錯哦

Alonso

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great for kids, locaton is ideal.
於 2023 年 1 月住了 4 晚
Hotel & Villas Esencia 於 2023年2月4日回覆
Thank you so much for stay with us .

10/10 有夠讚

Odinney

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
No issues good place to stay
於 2023 年 1 月住了 2 晚
Hotel & Villas Esencia 於 2023年1月28日回覆
Thank you so much for stay with us .

10/10 有夠讚

Laurier

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
於 2023 年 1 月住了 2 晚
Hotel & Villas Esencia 於 2023年1月25日回覆
Thank you very much for stay with us

10/10 有夠讚

Andres Monzon

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Really good Service
Hotel & Villas Esencia 於 2023年1月14日回覆
Thank you for stay with us .

10/10 有夠讚

Adam

於 2022 年 12 月住了 4 晚
Hotel & Villas Esencia 於 2023年1月7日回覆
Thank you for choose Esencia & Hotel & Villas.

10/10 有夠讚

Janelle

喜歡：整潔度、員工素質和住宿環境和硬體
I LOVED my stay at Esencia. The people were absolutely amazing that worked there. Very friendly, helpful, and kind. The property itself is in the most perfect location - right across the street from the beach, walking distance to everything, and was clean and wonderful. I very much enjoyed my stay there.
Hotel & Villas Esencia 於 2022年12月31日回覆
Thanks for stay with us and choose Hotel Esencia & Villas .

10/10 有夠讚

Torsten

於 2022 年 12 月住了 2 晚
Hotel & Villas Esencia 於 2022年12月17日回覆
Thank you very much for the visit and your review.

10/10 有夠讚

Lobsang，San José

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Muy cerca de la playa ambiente bonito y tranquilo para descansar !
Hotel & Villas Esencia 於 2022年12月6日回覆
Muchas gracias por escoger Hotel & Villas Esencia, los esperamos pronto.

10/10 有夠讚

Paula

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Muy buen servicio
於 2022 年 11 月住了 1 晚
Hotel & Villas Esencia 於 2022年12月3日回覆
Muchas gracias por escoger Esencia Hotel & Villas, la esperamos pronto.

8/10 不錯哦

Diane

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is a unique town with a very laid back vibe. We loved the ease of it all. The only down side was that the room did not have an iron or hangers (we were there for a wedding). The front desk Clerk Annabelle was wonderful and very helpful.
於 2022 年 8 月住了 3 晚

6/10 一般般

Justin，Long Beach

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was nice. We traveled with young kids and liked having the private villas and the pool was very nice. Staff was friendly and welcoming. The beds were very firm and made sleeping through the night difficult. There is a noisy night club near by that goes late into the night but the villa keeps most the noise out. I think if the beds were more comfortable we would never even had known how late the night clubs run. Like most of Santa Teresa there is a dirt road out front which during the rain season is very muddy. But the beach is a very short walk away. Overall this stay was okay.
於 2022 年 6 月住了 3 晚

10/10 有夠讚

Janice

於 2022 年 3 月住了 1 晚
Hotel & Villas Esencia 於 2022年3月25日回覆
Thanks for stay with us

10/10 有夠讚

MARIO

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Cuidan mucho las areas verdes y tienen parqueo. Lo que no me gusto es que le echaron agua a mi carro sin mi consentimiento, esto provoco que tuvieran unas manchas de agua.
於 2022 年 2 月住了 2 晚
Hotel & Villas Esencia 於 2022年3月13日回覆
Thanks for stay with us

10/10 有夠讚

jeff

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Greet basic place well Located good pool
於 2022 年 2 月住了 4 晚
Hotel & Villas Esencia 於 2022年3月13日回覆
Thanks for stay with us

10/10 有夠讚

Timothy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very pleasant place to stay! Close to all things we came there for, beach, dining, music and pool!
於 2022 年 2 月住了 3 晚
Hotel & Villas Esencia 於 2022年3月5日回覆
Thank you so much for the review and stay with us.

6/10 一般般

Damien

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Our Esencia Villa Experience
Staff was very friendly, parking was convenient, and the property was clean. Our only issue was that we had the villa closest to the street. This wouldn’t have been a problem accept for the fact that there is a disco tech right across the street. The loud music and crowds on the street kept us up late into the night (or should I say early morning?) There were also restaurants on both sides that played live music late into the night. The villas set further back on the property may not have experienced this problem.
於 2022 年 2 月住了 4 晚

8/10 不錯哦

Christophe

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 2 月住了 1 晚

8/10 不錯哦

marco

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
muy bien, lastima un pequeño imconveniente
Lo único malo fue la interferencia irrespetuosa y prepotente de un empleado en el momento en que la recepcionista realizaba un adecuado proceso de check in
於 2022 年 1 月住了 1 晚

8/10 不錯哦

Simone

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay while in Santa Teresa!
Spaceous, clean studio bungalow equipped with all the basics you need and very helpful staff! Nice and very well maintained property and clean pool! Definitely recommend this place and would stay here again!
於 2021 年 12 月住了 5 晚
Hotel & Villas Esencia 於 2022年1月17日回覆
Thank you so much for stay with us .

8/10 不錯哦

Nicholas

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location to walk to beach
於 2022 年 1 月住了 1 晚
Hotel & Villas Esencia 於 2022年1月18日回覆
Thanks for stay with us

10/10 有夠讚

John

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel property right in the heart of Santa Theresa. Staff are very helpful. Nice peaceful retreat from the hectic main road. We had a family Villa that slept 4 and had a full kitchen. Nice to be able to eat a meal or two in the rom. Restaurants in the area can be quire expensive.
於 2022 年 1 月住了 7 晚
Hotel & Villas Esencia 於 2022年1月10日回覆
Thanks for stay with us

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Basic but comfortable , great helpful , friendly staff. Excellent location
於 2022 年 1 月住了 3 晚
Hotel & Villas Esencia 於 2022年1月7日回覆
Thanks for stay with us.

8/10 不錯哦

Telsy

喜歡：員工素質、住宿環境和硬體和客房舒適度
vacaciones de fin de año
El lugar es bonito y con buenos servicios, ademas hay buena seguridad para huéspedes y autos
於 2021 年 12 月住了 2 晚
Hotel & Villas Esencia 於 2022年1月7日回覆
Muchas gracias por estar con nosotros .

10/10 有夠讚

Yuval

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 12 月住了 2 晚
Hotel & Villas Esencia 於 2022年1月4日回覆
Thanks for stay with us .

8/10 不錯哦

Rolando Muñoz

喜歡：整潔度、員工素質和住宿環境和硬體
於 2021 年 12 月住了 2 晚

2/10 很糟糕

Fiorella

於 2021 年 12 月住了 5 晚

10/10 有夠讚

Elisa

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Incrível
Estadia maravilhosa, adorei o hotel, a localização e a gentileza de todos
於 2021 年 11 月住了 3 晚
Hotel & Villas Esencia 於 2021年12月7日回覆
Thanks for stay with us .

8/10 不錯哦

Ericka

家庭旅遊
喜歡：員工素質
於 2021 年 11 月住了 1 晚
Hotel & Villas Esencia 於 2022年1月8日回覆
Thanks for stay with us .

10/10 有夠讚

Christy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 11 月住了 5 晚
Hotel & Villas Esencia 於 2021年11月24日回覆
Thanks for stay with us .

10/10 有夠讚

Jose Antonio

家庭旅遊
喜歡：設施服務和住宿環境和硬體
Excelente lugar para estar en familia
於 2021 年 11 月住了 3 晚
Hotel & Villas Esencia 於 2021年11月22日回覆
Gracias por escoger Esencia Hotel and Villas como su lugar de descanso , lo esperamos pronto