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麗笙愛荷華州柯林頓鄉村套房飯店的評分

2.5 out of 5
麗笙愛荷華州柯林頓鄉村套房飯店
2224 Lincoln Way, Clinton, IA

評論

8.2

非常好

10 分，有夠讚；565 則評論中有 216 則" "
8 分，不錯哦；565 則評論中有 217 則" "
6 分，一般般；565 則評論中有 74 則" "
4 分，不太好；565 則評論中有 40 則" "
2 分，很糟糕；565 則評論中有 18 則" "

8.4/10

整潔度

8.4/10

員工素質

7.2/10

設施服務

8.0/10

住宿環境和硬體

7.0/10

環保程度

評論

8/10 不錯哦

Paula

喜歡：整潔度和員工素質
不喜歡：設施服務
Close to shopping and restaurants. Was disappointed the hot tub was closed but has been a normal experience lately. Should have called and asked.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Doug

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

4/10 不太好

Reynolds

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Scott

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Everything was OK. Thank you.
於 2024 年 3 月住了 4 晚

10/10 有夠讚

Dawn

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely 😍 pool!
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Andrea

喜歡：整潔度、員工素質和住宿環境和硬體
It was a wonderful first experience!!
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Cynthia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Johnathon

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay for the value. Easy and convenient location.
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Heather，Gloversville

喜歡：整潔度、員工素質和住宿環境和硬體
Great stay
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Laura，Dixon

於 2023 年 12 月住了 1 晚

8/10 不錯哦

Jamie

於 2023 年 11 月住了 2 晚

8/10 不錯哦

Michael

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

6/10 一般般

Delcina

家庭旅遊
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Peter

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 有夠讚

wendy

喜歡：整潔度、員工素質和住宿環境和硬體
We stay here every time we come home for a visit with family
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Kevin

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had a nice stay. The pool was clean.
於 2023 年 10 月住了 1 晚

2/10 很糟糕

danielle

家庭旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
I was charges twice and the lady at the front desk couldn’t help me. The lady when I was checking in didn’t know what she was doing.
於 2023 年 10 月住了 3 晚
Heather 於 2023年11月2日回覆
We will look into this. Thank you for letting us know.

10/10 有夠讚

Anita

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy check in, clean, beds were comfortable breakfast was good too. My husband enjoyed the hot tub.
於 2023 年 10 月住了 1 晚

4/10 不太好

Linda Sue

團體旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
It is very dated - everyone is short staffed these days but the room was not ready so they did move us into another clean room. Hard to blame management these days with the staff shortages nationwide.
於 2023 年 9 月住了 2 晚
Heather 於 2023年10月3日回覆
We are sorry you had this experience. We are currently working to update and fix the staff shortage. Thank you for your feedback.

6/10 一般般

Tracey

家庭旅遊
喜歡：整潔度
Lighting in the room is very weak, no TV guide and no real concern that it could not be provided.
於 2023 年 9 月住了 1 晚
P.C.Desai 於 2023年9月28日回覆
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

8/10 不錯哦

Anthony

商務旅客
喜歡：員工素質
Hotel is clean and friendly but dated
於 2023 年 9 月住了 1 晚

6/10 一般般

Deb

情侶出遊
不喜歡：設施服務
Beds were musty smelling. Not as clean as possible. Bugs in bathroom in middle of night. No coffee available during non dining hours. Laundry dryer would not stop for me to retrieve my clothes. Very dangerous, door was open and kept going.
於 2023 年 9 月住了 1 晚
Heather 於 2023年9月15日回覆
On behalf of our entire staff at Country Inn & Suites , Clinton, IA we apologize for the concerns you shared about your experience at this hotel. I have addressed your room issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

10/10 有夠讚

Kathryne

家庭旅遊
喜歡：整潔度和員工素質
Was an easy and peaceful stay.
於 2023 年 9 月住了 2 晚

2/10 很糟糕

Kandace

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Should have been told
Paid in advance for the room because I wasn’t going to check in until after midnight as i was attending an event and there was nothing that said you needed an incidental deposit upon check in. So I had no choice to drive 2 hours home. Staff were not empathetic or sympathetic and just walked away from the desk after she cancelled my reservation.
於 2023 年 9 月住了 1 晚
Heather 於 2023年9月11日回覆
We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service. To discuss your concern further, please contact us directly at the hotel.

10/10 有夠讚

Tyler

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The bed was very comfortable!
於 2023 年 9 月住了 2 晚

6/10 一般般

Michael

喜歡：員工素質和客房舒適度
Overall the hotel was decent. Room had a musty type of smell to it. Beds were soft and comfy, good water pressure and hot water. Hotel overall could definitely use some upgrades to bring it up to date. Would consider staying there again.
於 2023 年 8 月住了 2 晚
Heather 於 2023年8月28日回覆
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 有夠讚

Kyle

寵物同遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay this time. Much better experience this time around. Glad we gave it another shot. Did not disappoint! Clean and quiet room!
於 2023 年 8 月住了 3 晚

10/10 有夠讚

Kenneth

於 2023 年 8 月住了 1 晚

8/10 不錯哦

Amy

情侶出遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Ants everywhere in the room
於 2023 年 8 月住了 2 晚

8/10 不錯哦

Kathleen

於 2023 年 8 月住了 2 晚

8/10 不錯哦

Carol

情侶出遊
喜歡：整潔度、員工素質和設施服務
The free breakfast was good.Better than other facilites that we have stayed in, The room needed some work. The TV remote only turned Tv on and off. The upholstery was worn very thin on sitting chair in the room.
於 2023 年 8 月住了 1 晚

6/10 一般般

Kyle

家庭旅遊
喜歡：員工素質和設施服務
Bathtub drain clogged. Slime and grime build up around bottom of the tub also. Could use a little attention. It was quiet and staff was friendly though.
於 2023 年 7 月住了 3 晚
P.C.Desai 於 2023年8月4日回覆
On behalf of our entire staff at Country Inn & Suites , Clinton, IA we apologize for the concerns you shared about your experience at this hotel. I have addressed your bathroom drain issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

8/10 不錯哦

Rosemary

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was a nice place for one night. The only complaint i had that there was ants in the room. They did offer to switch rooms but I was too tired and there was only a few.
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Tahni，Mancos

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean. Good pillows. Air conditioning doesnt rumble you out of the room. We have stayed with this chain before. It is comfirtable and friendly. Many Breakfast choices, good food.
於 2023 年 7 月住了 1 晚

4/10 不太好

Taylor

親子旅遊
不喜歡：整潔度和住宿環境和硬體
We had ants all over our room ended up having to switch rooms at 10 at night
Heather 於 2023年7月30日回覆
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

8/10 不錯哦

Susan

喜歡：整潔度和員工素質
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Amy

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was nice
於 2023 年 7 月住了 2 晚

4/10 不太好

Michael

家庭旅遊
Expected better from Country Inn and Duites.
We had a 1br room that the airconditioner was in beroom. There was a blower control to blow cool bedroom air into living area but it did not work at all. Very warm in living area. Tv remote in living area did not work. Front desk person gave me a few different remotes to try. None worked and desk person was not real helpful.
於 2023 年 7 月住了 1 晚
Heather 於 2023年7月24日回覆
We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service.

10/10 有夠讚

shannon

於 2023 年 7 月住了 1 晚

4/10 不太好

真實旅客

家庭旅遊
不喜歡：員工素質和住宿環境和硬體
Disappointing
Dated. No smiles from the staff at the front desk. Seemed annoyed when asked a question. TV remote would not turn on /off TV. Channels offered were limited. We selected the hotel from the review score and were quite disappointed.
於 2023 年 7 月住了 2 晚
Heather 於 2023年7月18日回覆
On behalf of our entire staff at Country Inn & Suites by Radisson, Clinton, IA we apologize for the concerns you shared about your experience at this hotel. I have addressed your room issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

8/10 不錯哦

wendy

親子旅遊
喜歡：員工素質和住宿環境和硬體
The breakfast is very good and the pool and hot tub are very nice
於 2023 年 7 月住了 2 晚

8/10 不錯哦

Troy

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
We stayed one night. Hotel was really nice and staff was friendly and knowledgeable about the area.
於 2023 年 6 月住了 1 晚

8/10 不錯哦

Laura L

家庭旅遊
喜歡：整潔度和客房舒適度
Clean & Comfy!
This hotel was clean and comfortable and we especially appreciated the pool and breakfast hours! We were able to enjoy both because of the reasonable hours. The front desk person was helpful but clearly did not like being bothered with anything. For instance, our toilet kept running whenever it was flushed. We told the front desk person and she came up to look, but since it was a weekend, she could only put in a work order with maintenance to fix on Monday. Luckily, the toilet eventually stopped running and our stay was great after that. This is a great hotel for an overnight stay between destinations and we would stay here again.
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Kari

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great family atmosphere. Indoor pool had long hours. Good breakfast, comfortable and quiet rooms.
於 2023 年 7 月住了 3 晚

6/10 一般般

Catherine

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
There wasnt anything we like about the property. The person checking us in was incredibly rude and would not speak. The bathroom sink was full of bugs, we found ants in the bed and the counter in the bathroom was coming off the wall. Property needs to be updated. Would not stay there again.
P.C.Desai 於 2023年7月9日回覆
We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service. I have addressed your room issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

8/10 不錯哦

Zachary

寵物同遊, 家庭旅遊
喜歡：整潔度和員工素質
The staff was pleasant and easy to work with! The breakfast were good! The coffee was good but could have been stronger. The room was ran down. The door lock needs to be fixed on the room we stayed in. The room was humid. It was hot outside. The pet fee was awesome! I remember when pets were free!
於 2023 年 6 月住了 6 晚

10/10 有夠讚

emily

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Room was clean and just what we booked as expected.
於 2023 年 6 月住了 3 晚

8/10 不錯哦

wendy

親子旅遊
喜歡：整潔度和員工素質
Enjoyed the morning breakfast. Also enjoyed the hot tub and swimming pool. Thank you
於 2023 年 6 月住了 3 晚

10/10 有夠讚

David

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 2 晚

6/10 一般般

Lori

情侶出遊
喜歡：住宿環境和硬體
An average experience. It appears to be an older hotel so could use a little updating in some areas (bathtubs looking very used, lumpy looking comforters…). Wasn’t dirty but wasn’t spotless either. It was fine for my needs. What probably stuck out the most was the person checking us in. She didn’t seem thrilled to be there. She wasn’t rude but she wasn’t at all welcoming either. Not even a “Hello” or smile. Again…very average experience.
於 2023 年 6 月住了 1 晚
Customer Care 於 2023年6月19日回覆
Thank you for writing a review. We are saddened to know that your experience was anything less than satisfying due to the cleanliness of the bathtub and comforters as well as the staff service at that time. As we pride ourselves on delivering a memorable hotel experience, we are sorry if we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you with an experience that is truly excellent in all aspects.