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加利福尼亞奇諾 - 洛杉磯區 6 號汽車旅館的評分

2 out of 5
加利福尼亞奇諾 - 洛杉磯區 6 號汽車旅館
12266 Central Avenue, Chino, CA

評論

6.2
10 分，有夠讚；1003 則評論中有 277 則" "
8 分，不錯哦；1003 則評論中有 196 則" "
6 分，一般般；1003 則評論中有 141 則" "
4 分，不太好；1003 則評論中有 120 則" "
2 分，很糟糕；1003 則評論中有 269 則" "

6.2/10

整潔度

6.8/10

員工素質

5.6/10

設施服務

6.0/10

住宿環境和硬體

6.0/10

環保程度

評論

2/10 很糟糕

YONGJIE

商務旅客
不喜歡：整潔度和住宿環境和硬體
Very noisy, chaotic and unsafe
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年2月27日回覆
Hi Yongjie,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

2/10 很糟糕

Benny，CORONA

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loud music at 2am
於 2023 年 12 月住了 3 晚
Brand Experience Team 於 2024年1月9日回覆
Hi Benny, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 有夠讚

XILIAN，Flushing

於 2022 年 10 月住了 1 晚

4/10 不太好

fan

喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Don't really like it.
於 2022 年 6 月住了 3 晚
Brand Experience Team 於 2022年8月15日回覆
Hi Fan, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

10/10 有夠讚

真實旅客

於 2020 年 10 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
环境不错，买东西很方便。出门就有星巴克、超市、餐馆。因此我大力推荐这家酒店。如果有机会的话我一定还要去住这家酒店。
於 2020 年 2 月住了 1 晚

10/10 有夠讚

Joe

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff here is very friendly & helpful.
於 2024 年 4 月住了 2 晚

2/10 很糟糕

Maritsa

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
When we got there the staff were okay. When we went in the room it was dirty, it looked like they didn’t sweat, there was no microwave, nor pool, it was review that it was clean and a nice spot to stay and a pool. The first night there was people staying in there van next to our car and they were arguing the whole night. And then the past nights we stayed there as well.
於 2024 年 4 月住了 2 晚
Brand Experience Team 於 2024年4月30日回覆
Hi Maritsa,Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 有夠讚

Morena

喜歡：整潔度、員工素質和住宿環境和硬體
Gracias
於 2024 年 4 月住了 3 晚
Brand Experience Team 於 2024年4月30日回覆
Hi Morena, Thank you for the 5-star rating!Natalie #Team6

2/10 很糟糕

Derryck

情侶出遊, 商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
There was dog hair cat hair and other people's hair all over my room. The area where the t v is had ketchup stains on the counter that I had to clean off myself. The shower was dirty. The toilet had dirt on the seat. The sink was broken. I had to clean white stuff off the counter in the bathroom. The sheets looked like someone had slept in them before I did. the cops were there looking for somebody when I checked in. The window in my room would not fully shut. Overall this was the nastiest and worst motel six i've ever seen. I've stayed at Motel 6 properties from here all the way to Washington DC. And this one was by far the most unsanitary motel6 I've ever seen.
於 2024 年 4 月住了 2 晚
Brand Experience Team 於 2024年4月30日回覆
Hi Derryck, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

10/10 有夠讚

Vanessa

喜歡：設施服務
Has a refrigerator my stay was good, but pool was always close besides that very calm
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年4月30日回覆
Hi Vanessa, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

8/10 不錯哦

James

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 5 晚

10/10 有夠讚

Ruth

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 6 晚

2/10 很糟糕

Jessica

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
There were people loitering everywhere when I went to get my room assignment since it wasn’t ready when I went to check in. There were 6 cop cars in the driveway and I didn’t feel safe staying there. The front desk was empty for 20 minutes and then when the lady finally came back I said I didn’t feel safe and wanted a refund she said nope it’s after 6pm and that’s when your stay starts, no refund. I never signed anything or received a key. Don’t waste your money here.
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年4月23日回覆
Hi Jessica,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

10/10 有夠讚

Joe

於 2024 年 4 月住了 3 晚

10/10 有夠讚

Carmen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年4月19日回覆
Hi Carmen, Thank you for the 5-star rating!Natalie #Team6

10/10 有夠讚

Penny

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was nice
於 2024 年 4 月住了 1 晚
Nancy Y. 於 2024年4月17日回覆
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 有夠讚

Lorena

家庭旅遊
喜歡：員工素質和設施服務
不喜歡：住宿環境和硬體
Un poco viejas las instalaciones
於 2024 年 3 月住了 3 晚
Brand Experience Team 於 2024年4月11日回覆
Hola Lorena,Gracias por tu calificación, por favor danos la oportunidad de mejorar tu experiencia en tus futuras reservas.Lilith#Equipo6

10/10 有夠讚

Carmen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Elaine

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We used this motel while at Winternationals, Pomona Rceway as it was a short drive away. It was just somewhere to sleep and shower. The motel was what we expected basic and clean. Having laundry facilities was also a bonus for us. There are shops and restaurants next to it. Highly recommend the Chinese, you can eat in or takeaway and portions are huge and very reasonably priced.
於 2024 年 3 月住了 5 晚
Brand Experience Team 於 2024年4月3日回覆
Hi Elaine, Thanks for your review, we really appreciate the support.Natalie #Team6

2/10 很糟糕

Kayla

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
They charged us an extra $200 saying we needed to call and let them know we’d be there 24 hours in advance. I reserved the room over two months ago so why would I need to call and make sure they would know I’m still coming.. not to mention the popcorn in the bed, hair on the floor, vomit on the floor, a dirty condom in the bathtub. When I asked to speak to a manager I was told “she won’t be here until Monday but she won’t do anything for you either” when we asked for a new room she told one of the cleaning ladies to go and check if our room was actually dirty because she thought we were lying. Terrible experience. Will never stay at this location again.
於 2024 年 3 月住了 2 晚
Brand Experience Team 於 2024年4月3日回覆
Hi Kayla,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. This is not our standard, and we take reports of services issues very seriously. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

8/10 不錯哦

Jessica

於 2024 年 3 月住了 1 晚

4/10 不太好

Steve

情侶出遊, 寵物同遊
不喜歡：整潔度、員工素質和設施服務
I liked that it is pet friendly(have 2 cats) Bad parts were no frig in room, electric outlets were few and not working(bathroom sink) cracked shower head. Reported issues,but nothing done.
於 2024 年 3 月住了 1 晚
Nancy Y. 於 2024年3月19日回覆
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 有夠讚

Aman

Good service
於 2024 年 3 月住了 1 晚
Nancy Y. 於 2024年3月19日回覆
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 有夠讚

Carmen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年3月21日回覆
Hi Carmen, Thank you for the 5-star rating!Natalie #Team6

4/10 不太好

Rodrigo

於 2024 年 3 月住了 1 晚

2/10 很糟糕

Branden

商務旅客, 家庭旅遊
不喜歡：設施服務和住宿環境和硬體
There were stains on the sheets, hair and dust in the lights and walls and bed side table.
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年3月12日回覆
Hi Branden,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 有夠讚

Anita

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room is allways clean and front dest is supper nice to there guests.
於 2024 年 2 月住了 3 晚
Brand Experience Team 於 2024年3月12日回覆
Hi Anita,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 很糟糕

Lizett

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was filthy. The toilet was stained and there was hair all over the toilet . There was no toilet paper. And we never got our room serviced or cleaned the entire weekend we were there. I had reserved the whole weekend , had I have known how filthy this place was I would of never booked. After we complained all they did was transfer us to a different room which was also dirty. Expedia couldn’t help us cause the hotel didn’t do transfers . I didn’t even want my money back. All I wanted was a transfer to a different city or the room to be cleaned. But none of that was an option apparently. A refund was an option but it would take 7 to 10 business to receive/ and I don’t have the money to spend on a different hotel nor wait for a refund. So I had no choice but to stay there. Never again . I hope this saves someone the headache
於 2024 年 2 月住了 2 晚
Brand Experience Team 於 2024年3月6日回覆
Hi Lizett, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

2/10 很糟糕

Elijah

家庭旅遊
不喜歡：整潔度、員工素質和設施服務
There was a homeless person living in my room. Had to wait until they could book me another room. Originally booked a single Queen but because of the situation they booked me a room with double beds. Very uncomfortable and shady stay
於 2024 年 2 月住了 2 晚
Brand Experience Team 於 2024年3月6日回覆
Hi Elijah,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 很糟糕

Carolyn

商務旅客
NO HEAT, AND NO OTHER ROOM AND NO DISCOUNT
於 2024 年 2 月住了 2 晚
Brand Experience Team 於 2024年3月6日回覆
Hi Carolyn, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

6/10 一般般

Antwanette

喜歡：整潔度和員工素質
Staff was nice.
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年3月6日回覆
Hi Antwanette, Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Natalie#Team6

10/10 有夠讚

Aisha

情侶出遊, 親子旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
The manager adalid is amazing and runs a safe and quiet motel I love all the staff and the house keepers the rooms are very clean Thanks to housekeeper wene shes amazing very sweet and a hard worker -Aisha Roberts
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年2月27日回覆
Hi Aisha,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 有夠讚

Carmen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Nancy Y. 於 2024年3月8日回覆
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 一般般

Rudy B.

情侶出遊
喜歡：整潔度
Door insulation sealer allowed wind to blow thru all nite
於 2024 年 2 月住了 2 晚
Brand Experience Team 於 2024年2月27日回覆
Hi Rudy,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

10/10 有夠讚

Julio

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
La señorita que me hizo el check in fue muy amable, en rodo momento desde que llegue.
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年2月27日回覆
Hola Julio,Gracias por reconocer el gran servicio brindado por nuestro personal. Esperamos verte pronto, ¡Viajes Seguros!Lilith#Equipo6

2/10 很糟糕

Maria

不喜歡：整潔度和住宿環境和硬體
The wall were rotten, the curtains had old food stuck on them, the towels were so old and scratchy the floors were dirty and the room smelled like mildew! The mattress felt like cardboard the AC didn’t work and there were shady people in upstairs room in and out all night. Not to mention that I had to get a “disabled room because no other room were available even though I booked I booked days before and confirmed a regular room. To top it off there was a man who had a barking German shepherd in his room. Will NEVER stay there again.
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年2月27日回覆
Hi MariaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 有夠讚

Juan

喜歡：住宿環境和硬體
Tubs need to be cleaned better
於 2024 年 1 月住了 1 晚
Brand Experience Team 於 2024年2月27日回覆
Hi Juan,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 有夠讚

Richard

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location for shopping/breakfast Denny's and Starbucks coffee shops within walking distance.
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年2月27日回覆
Hi Richard,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

10/10 有夠讚

Gaby

情侶出遊, 寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Attendant Laura T. always very welcoming. She makes sure to accommodate us in every special requests we have. Adalí professional but empathetic persona is what makes pur stay comfortable. These two are really the main reason why we have Chino as our go to. Thank you for ypur time and patience at every stay.
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年2月27日回覆
Hi Gaby,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 不錯哦

Joseph

於 2024 年 2 月住了 8 晚

10/10 有夠讚

Alex

於 2024 年 2 月住了 2 晚

2/10 很糟糕

Marthen

不喜歡：整潔度、設施服務和住宿環境和硬體
Dirty
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年2月27日回覆
Hi Marthen, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 有夠讚

Maritza，Bullhead City

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年2月27日回覆
Hi Maritza,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6

10/10 有夠讚

Joe

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年2月27日回覆
Hi JoeThanks for your review, we really appreciate the support. Lilith#Team6

2/10 很糟糕

Consuelo

於 2024 年 2 月住了 1 晚

4/10 不太好

Leticia

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年2月14日回覆
Hi Leticia,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 有夠讚

Gaby

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年2月14日回覆
Hi Gaby,Thank you for the perfect rating!! Maz K.#Team6

10/10 有夠讚

Gaby

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Brand Experience Team 於 2024年2月14日回覆
Hi Gaby,Thank you for the perfect rating!! Maz K.#Team6

4/10 不太好

Albano

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Dates and addicts
The structure is not too old.. perhaps 20yrs or so, but it is obvious that noone has "deep cleaned" the rooms for about that long. Lacking anyplace to put your bags and if that's not enough, the t.vs are bolted down..which ought to let you know the kinda crowd it draws If Hope you don't mind putting on your shoes when walking around the room
於 2024 年 1 月住了 2 晚
Brand Experience Team 於 2024年2月6日回覆
Hi Albano,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6