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奇柯美洲最佳價值飯店的評分

2 out of 5
奇柯美洲最佳價值飯店
740 Broadway St, Chico, CA

評論

5.0
10 分，有夠讚；523 則評論中有 46 則" "
8 分，不錯哦；523 則評論中有 78 則" "
6 分，一般般；523 則評論中有 104 則" "
4 分，不太好；523 則評論中有 149 則" "
2 分，很糟糕；523 則評論中有 146 則" "

5.4/10

整潔度

6.4/10

員工素質

5.0/10

設施服務

4.8/10

住宿環境和硬體

5.4/10

環保程度

評論

6/10 一般般

Stephen

喜歡：員工素質
Good for the price
於 2024 年 4 月住了 1 晚
ABVI Manager 於 2024年4月15日回覆
Thank you for taking the time to leave us a review.

10/10 有夠讚

Mark

This is an older motel in downtown Chico, so the decor is a little dated and the rooms are showing their age. I’d say this is an OK place, given the price, location and free parking. I had noisy neighbors (until 2 am) above me, but that was just bad luck. Didn’t hear or see other problems with guests. Check-in ws fast and easy; guy behind the desk was very nice.
於 2024 年 2 月住了 1 晚
Sean 於 2024年2月23日回覆
We appreciate your feedback, and are happy to hear you enjoyed your stay with us. We are committed to making this the best experience we can provide for all our guests and are, as we speak, making updates and improvements to our rooms that hopefully address your feedback. We are also sorry to hear about your neighbor situation our front desk would be more than happy to address that, in the future. We would love to have you stay with us again and show you we can provide an even better stay!

4/10 不太好

真實旅客

商務旅客
喜歡：員工素質
不喜歡：整潔度和客房舒適度
Cleanliness
Front desk people were nice. The cleaning staff should be fired, had to ask for 2 different rooms to be changed because of cleanliness. Beds were uncomfortable.
於 2024 年 1 月住了 1 晚
-ABVI Management 於 2024年1月15日回覆
Thank you for taking the time to give us feedback on our property. We apologize for any inconvenience that you may have had during your stay with us, and we hope this does not discourage you from allowing us to provide you with a better stay in the future.

10/10 有夠讚

Michael

喜歡：整潔度、員工素質和住宿環境和硬體
Sean 於 2024年2月23日回覆
Thanks for the 5 star review! We would love to have you back anytime!

4/10 不太好

Lawrence

不喜歡：整潔度、員工素質和客房舒適度
Go somewhere else
Lobby closed had to stand outside of lobby and use a phone while looking at clerk in the office was 39° degrees outside at the time. They gave my $100 security deposit to some random ass person then refused to pay it back.
於 2023 年 11 月住了 1 晚
Bailey 於 2023年11月30日回覆
Hi Lawrence,As you know, we take claims of fraud seriously and this incident was reported to Chico PD immediately. The reporting officer reviewed the security camera footage independently and confirmed that the person to which the deposit was returned was, in fact, your guest. I also spoke with your guest directly on your room's line hours before checkout and can personally confirm that she was indeed present in your room, which is also corroborated by the security camera footage.As such, you violated the agreement that you signed at check-in, which clearly states: "NO VISITORS TO YOUR ROOM- Only the registered guest(s) listed on the guest registry below are allowed in the room. Violators will be required to check out, without a refund." No guests were listed on your agreement, although we did provide four fully blank spaces for you to enter this information. That being said, I recommend reaching out to your guest to whom the security deposit was returned as a courtesy.Have a lovely day.

8/10 不錯哦

Robert

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Basic clean room.
於 2023 年 10 月住了 4 晚
ABVI 於 2023年10月22日回覆
Thank you for the review!

8/10 不錯哦

Kathleen，Martinez

喜歡：整潔度和員工素質
It was a very economical motel.
於 2023 年 10 月住了 1 晚
ABVI Manager 於 2023年10月21日回覆
Thank you for taking the time to leave a review. We hope to see you again in the future!

2/10 很糟糕

Stephanie

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
DIRTY
Overall this hotel is atrocious and no one should stay there, ever. But even the worst hotel (and this is) have a few things going for them, so here they are: 1) location - it is in downtown Chico within walking distance of the university 2) the sheets were clean and the mattress was comfortable 3) the parking lot was brightly lit 4) the front desk clerk was friendly and helpful Do not in any way let those 4 things lead you to believe that this hotel is ok, because isn't. This hotel is DIRTY and DISGUSTING. There was dirty laundry in the closet, a clearly used-for-s*x towel behind the door, the floors were too dirty to walk on, and the real kicker is that the shower and tub were completely unusable. By unusable I mean there was a hole in the wall in place of the contraption that would send water out of the shower head, and there was no plug to use it as a tub. I asked to use an iron, which they gave me, but it was filthy. The ironing board was broken. The cabinet doors were broken. The sink was stained. The mirrors were dirty. I stayed at this hotel out of sheer desperation because my original reservation was lost (either by the hotel or hotels.com, not sure which) and every other hotel near the college was sold out due to"family weekend". I was there to visit my daughter so location was my #1 priority. This hotel is gross. Trust me. BTW - I have spent 30-50 nights a year in hotels every year for 20+ years and have never left a bad review.
於 2023 年 10 月住了 2 晚
ABVI Manager 於 2023年10月17日回覆
We are sorry to hear that you did not have a pleasant experience staying with us. Cleanliness is a huge priority for our hotel and this most certainly does not sound like your room was up to our standard. The shower in your room has a unique way of turning on by pulling down the small ring on the faucet for the tub. This is uncommon so I understand why you would be confused, but had this been brought up while you were here our front desk clerk could have showed you. We also provide plugs for tubs per request. Please understand we take these reviews very seriously and your feedback will not be discarded. We hope you give us a chance to do better in the future.

8/10 不錯哦

Joe

家庭旅遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
Very nice respectful check in person. Room had a strong odor of smoking. Bathroom door did not close properly. Other than that it’s a place to sleep.
於 2023 年 10 月住了 1 晚
ABVI Manager 於 2023年10月15日回覆
Thank you for taking time to leave a review. These reviews help us find ways to better our establishment though we do apologize for any inconvenience to your stay. We hope to see you again in the future!

6/10 一般般

Kimberley

於 2023 年 10 月住了 1 晚
Front Desk Services 於 2023年10月9日回覆
We appreciate your feedback and would to have you stay with us again!

10/10 有夠讚

Dustin

情侶出遊
喜歡：整潔度、員工素質和設施服務
I have stayed many times across the street and this is my first time staying here and I will say I will be staying here from now on this place by far I kept up on maintenance the rooms are up dated and the staff is friendly to each other the hotel across the street is the exact opposite and they had me convinced this place was worse then there hotel and it’s the opposite it’s so much better
於 2023 年 9 月住了 1 晚
ABVI 於 2023年9月4日回覆
Thank you for your stay.

8/10 不錯哦

Enedina

商務旅客
喜歡：員工素質
於 2023 年 8 月住了 1 晚
ABVI Staff 於 2023年8月14日回覆
Thank you for the feedback. We are pleased to see you enjoyed your stay. Hope to see you again in the future!

4/10 不太好

James

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Dirty.
Room was run down and bathroom was dirty.
於 2023 年 8 月住了 1 晚
ABVI 於 2023年8月5日回覆
We are sorry to hear you did not enjoy your stay here. We hope that you give us a chance to make it up to you in the future.

10/10 有夠讚

Tatsuya

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 6 晚
ABVI 於 2023年9月4日回覆
Thank you for your stay.

4/10 不太好

Mario

不喜歡：整潔度和住宿環境和硬體
於 2023 年 5 月住了 3 晚
. 於 2023年6月26日回覆
Thank you for your stay

2/10 很糟糕

Mauri

商務旅客, 家庭旅遊
不喜歡：整潔度和住宿環境和硬體
At first there were no bath towels, the front desk brought some down. Then while going to the bathroom i felt water dripping on me. Looking up there was a water leak from the ceiling. By the looks of the patch job it has been repaired multiple times. Shower was dirty, no soap. And my white socks turned black due to the durty floor. Don't stay at this property.
於 2023 年 6 月住了 1 晚
. 於 2023年6月19日回覆
We are truly sorry that your stay wasn't up to your standards. The front desk was made aware of the leaking problem when she dropped the towels and extra pillows requested by you to your room , she then asked if she could move your room and you told her that it was fine you would stay in that room because it was only for one night, again we are truly apologetic that your stay wasn't up to your standards. We did however try to fix the situation and you decided to stay in the room until checkout.

8/10 不錯哦

Jeannette

於 2023 年 6 月住了 1 晚
. 於 2023年6月19日回覆
Thank you for your stay.

8/10 不錯哦

Jennifer

於 2023 年 6 月住了 1 晚
Bailey 於 2023年6月4日回覆
Thank you for your review! We're glad that you enjoyed your stay.

10/10 有夠讚

Zanessa

情侶出遊, 商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Perfect spot to do everything
America's Best Value Inn 於 2023年5月21日回覆
Thank you for your stay

6/10 一般般

roger

於 2023 年 4 月住了 1 晚
Eric 於 2023年4月5日回覆
Thank you for the review we hope you enjoyed your stay.

2/10 很糟糕

Ben

於 2023 年 3 月住了 2 晚
-Eric 於 2023年4月4日回覆
Thank you for your feedback.

10/10 有夠讚

Jacob

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great staff great people and they go above and beyond to help make your stay as simple as possible.
於 2023 年 3 月住了 2 晚
-Eric 於 2023年4月1日回覆
Thank you for the review we are always doing our best to go above and beyond for our guests.

4/10 不太好

Bennet

情侶出遊, 寵物同遊
喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
I seen multiple cockroaches and bugs. I felt super uncomfortable in the room I stayed in. And there were a lot of noises throughout the night that made it hard to sleep. I tried calling multiple times today to get a refund on the room but it didn’t connect me to the hotel. Wouldn’t recommend going here. 2/10
於 2023 年 1 月住了 2 晚
ABVI Chico 於 2023年1月27日回覆
We're sorry about the issues with your stay

10/10 有夠讚

Zsolt

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 1 晚
ABVI-Chico 於 2022年12月7日回覆
We're glad that you enjoyed your stay. We can't wait for your next time staying with us.

8/10 不錯哦

Samantha

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 11 月住了 1 晚
ABVI Chico 於 2022年11月24日回覆
Thank you so much for your review. We're glad that you enjoyed your stay.

2/10 很糟糕

Luis E

情侶出遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Saw roaches inside my room. Got woken up at 8 am by loud machinery noises made by the own hotel employees. No regard for the guests sleep. Bed linen was ripped and stained.
於 2022 年 11 月住了 1 晚

10/10 有夠讚

Monique

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
My stay was great. Hotels.com however sucks
於 2022 年 11 月住了 4 晚
Manager 於 2022年11月14日回覆
Thank you for your stay .

2/10 很糟糕

Desylyn

於 2022 年 10 月住了 1 晚

2/10 很糟糕

Wilma

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Bad location. Bed was horrible. I didn't stay the night I booked
於 2022 年 10 月住了 1 晚
James Manager 於 2022年10月17日回覆
Please accept our sincere apologies for the inconveniences you encountered with our accommodations. we are working very hard to improve are accommodations. Thank you for your feed back

4/10 不太好

Maria

親子旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
The staff was welcoming but the room itself was really bad. Wet dog smell and cockroaches. The sheets didn’t look too clean and had burn holes
於 2022 年 10 月住了 2 晚
James Manager 於 2022年10月17日回覆
Please accept our sincere apologies for the inconveniences you encountered with our accommodations. we are working very hard to improve are accommodations. Thank you for your feed back

4/10 不太好

Richard

家庭旅遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
It was clean, just old and not kept up to date. There was only 1 towel in my room. Questionable clientel. I give it 1 star. Would not be my first choice.
於 2022 年 10 月住了 1 晚
James Marrow (Manager ) 於 2022年10月16日回覆
Please accept our sincere apologies for the inconveniences you encountered with our accommodations. we are working very hard to improve are accommodations. Thank you for your feed back....

10/10 有夠讚

Mark

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 1 晚
ABVI Chico 於 2022年10月4日回覆
Thank you for your stay

4/10 不太好

Syndi，Corning

喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
The floor between the beds was sticky, like something had been spilled, and not cleaned up, and the bathroom counter was dirty.
於 2022 年 9 月住了 1 晚
Eric 於 2022年9月19日回覆
We're sorry you had issues with your stay. We will let management know of the issues as we are always striving for improvement.

2/10 很糟糕

shane

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Druggies screaming and banging something that sounded like a metal pipe all night in a room below. Couldn't get much sleep.
於 2022 年 8 月住了 1 晚
Justin 於 2022年8月17日回覆
Dear Shane, We are very sorry that you had an unpleasant experience. My recommendation is that you please contact the front desk at the time of the noise so we can make sure to handle the issue. There is no way for us to know unless we are notified and then at that time we can make appropriate adjustments. We hope you will give us the chance to earn your business again in the future. Good day

6/10 一般般

David

It was just Ok.
於 2022 年 8 月住了 2 晚
Tristin 於 2022年8月24日回覆
Thank you for your stay.

2/10 很糟糕

Cruz

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Night shift worker canceled my reservation and tried charging me more per night. If that wasn’t bad enough he put me in an unclean room. Day shift was nothing but helpful and resolved the problem
於 2022 年 8 月住了 2 晚

6/10 一般般

Haley

喜歡：整潔度和員工素質
Heart of town
Justin checked us in. He was very accommodating and friendly. He informed us on the motel’s policy’s. I would re-book, possibly. The one concern I have; is the attitude of 2 other employees…(both male) one loud man (who works in the mornings) He tells people rudely that they need to leave and sort of harasses just a little much… especially when I have spent so much money with this location. I thought it was a one day thing; like maybe he woke up on the wrong side of the bed, but no. It is becoming repetitive now. And, one quiet guy (who works mix shifts)… who loves to be involved in the drama that occurs at this motel. I had him inform my guy friend on what I was doing and who I was speaking with in the parking lot. In my opinion, that’s invading my personal space/business and causing issues for me, while totally breaking the rules of his job description. Plus, he slacks off and tried to pursuade us not to book on hotels.com; but on America’s best value in Website… stating that they allegedly “match prices.”
於 2022 年 7 月住了 1 晚

8/10 不錯哦

Lisa

喜歡：整潔度、員工素質和設施服務
The room was very clean, however the smell of smoke was overwhelming. The chairs looked extremely old and should be replaced or cleaned. The location is great and staff was very nice but it's outdated.
於 2022 年 7 月住了 1 晚
D 於 2022年7月18日回覆
Thank You

8/10 不錯哦

Sergio

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean
於 2022 年 7 月住了 1 晚
D 於 2022年7月18日回覆
Thank You

2/10 很糟糕

真實旅客

團體旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Uncomfortable
I felt uncomfortable staying over night where it seemed people were living out of rooms. We did not stay and were unable to receive a refund.
於 2022 年 5 月住了 1 晚
Abvi-Chico 於 2022年7月16日回覆
Anonymous, Sorry you felt uncomfortable staying the night. We wished you would have said something to the front desk. We can't offer a refund because it was a say day reservation throw a 3rd party. If you have any more questions please fill free to call the hotel. Thank you for taking time and leaving a review.

6/10 一般般

Erasmo

家庭旅遊
不喜歡：整潔度
Dirty lot cobwebs and no breakfast.
於 2022 年 7 月住了 1 晚
Abvi-Chico 於 2022年7月16日回覆
Erasmo, Sorry about the breakfast. We hope to have it up and going by September.

8/10 不錯哦

ronald

商務旅客
喜歡：員工素質
The staff was awesome. The property unfortunately is in a state of disrepair.
於 2022 年 6 月住了 3 晚
Erika 於 2022年6月28日回覆
Hello Ronald and Thank you for taking the time to give us your feedback. We are undergoing construction at this time but very soon, the location will be as good as new! We hope to see you again.

2/10 很糟糕

Kiley

商務旅客
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2022 年 6 月住了 1 晚
Abvi-Chico 於 2022年6月27日回覆
Kiley, Sorry you had unpleasant stay with us. Thank you taking time and leaving a review.

6/10 一般般

Leo

於 2022 年 6 月住了 2 晚

4/10 不太好

Brain

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2022 年 6 月住了 1 晚

2/10 很糟糕

Asa

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
While I was checking in another employee/manager/owner was talking on the phone loudly the entire time. We were in Chico, CA for our grandsons’ graduations. One was in the morning and the other was in the evening. When I pulled back the bedding to take a nap I notice the sheets were dirty, and in some places it looked like dried blood. I took pictures and immediately went to the front desk. The clerk’s response was that she could change the sheets - no apology. Nor did she seemed shocked. I ask to view other room options. We looked at two: one smelled of smoke even though it was supposedly non-smoking, and the 2nd room had noticeable cigarette burns on the furniture. The third room she showed me was acceptable, but later I notice it did not have any towels. Expedia should remove this property from their listing. Economical is one thing, but this place was not clean. We did not sleep well the entire night.
於 2022 年 6 月住了 1 晚
Abvi-Chico 於 2022年6月9日回覆
Asa, We are sorry you had unpleasant stay here. We get our sheets though a linen company that washing and dry them for us. We will bring this up to their attention about the sheets being dirty. Some of our rooms are still smoking rooms. Guest do smoke in non smoking sometime and we can't do anything about that. But once again we are sorry you had unpleasant stay here. Thank you for taking time and leaving a review.

8/10 不錯哦

Marcus

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Well the property was very decent
於 2022 年 5 月住了 1 晚
Abvi-Chico 於 2022年6月9日回覆
Marcus, Thanks for the rating.

6/10 一般般

Ruben

喜歡：員工素質
於 2022 年 5 月住了 1 晚

4/10 不太好

Robert

不喜歡：整潔度、員工素質和住宿環境和硬體
Needs some bathroom upgrade
The handicaped room I was given had signs of water leakage on the bathroom floor near the toilet and the stacking bench attached to the shower wall was covered with what looked like mildew. I chosee not to use the shower.
於 2022 年 5 月住了 1 晚
ABVI-Chico 於 2022年6月13日回覆
We're sorry you had issues with your stay. We'll let management know of the issues.

4/10 不太好

coralyn

團體旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Sleep deprived disrespected customer
The place was disgusting I had to spray for cockroaches, disinfect each drawer, sanitize the bathtub and the sink and the toilet and the refrigerator before I felt comfortable enough to even move my stuff in. I was so exhausted that I overslept and was treated with no respect or appreciation for cleaning their mess night before.
於 2022 年 5 月住了 1 晚
ABVI-Chico 於 2022年6月13日回覆
We're sorry that you had to go through that. We'll let management know of the issue.