露台/庭院

夏洛特斯威爾萬怡飯店的評分

3 out of 5
夏洛特斯威爾萬怡飯店
638 Hillsdale Dr, Charlottesville, VA

評論

8.4

非常好

10 分,有夠讚;886 則評論中有 393 則" "
8 分,不錯哦;886 則評論中有 331 則" "
6 分,一般般;886 則評論中有 105 則" "
4 分,不太好;886 則評論中有 38 則" "
2 分,很糟糕;886 則評論中有 19 則" "

9.0/10

整潔度

8.8/10

員工素質

7.8/10

設施服務

8.4/10

住宿環境和硬體

8.2/10

環保程度

評論

8/10 不錯哦

Pui Yui

喜歡:整潔度、員工素質和客房舒適度
於 2019 年 11 月住了 1 晚

10/10 有夠讚

william,canada

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
“舒适的床”、“绝佳的地点
good

8/10 不錯哦

Nicholas

喜歡:整潔度、員工素質和住宿環境和硬體
Exterior of property being renovated with front entrance closed. It was a little confusing getting in but once in everything was nice and new.
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Jamilla,Richmond

商務旅客, 家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This location is not flexible for families. They kicked out a disabled man who was on dialysis without any ability to adjust the issue. We won’t be using the Marriott brand again.
於 2024 年 4 月住了 7 晚
Management 於 2024年4月10日回覆
Hello,The young man in the room was asked to leave the hotel due to a strong odor of cannabis coming from the room. Smoking of any kind is prohibited in all of our guest rooms. A violation of this policy is grounds to be asked to leave. The smell was noticeable throughout the terrace floor hallway. We were sold out over the weekend, and this negatively affects all guests who are walking through or staying on that hallway. Additionally, there was a young woman in the room who appeared to be patrolling the terrace hallway and waiting at hotel entrances to let in other individuals. This is a violation of our security policy, as our exterior entrances are accessed via key card only for guest safety and security. The maximum occupancy for a king room is three individuals. At one point, the girl and young man in the room were seen sprinting down the hallway to enter the room. Multiple calls were made to police (not originating from hotel staff) regarding someone being injured / in danger in the room. The police were also called regarding loud noise coming from the room. A local number called the front desk multiple times alleging that there was yelling and loud music coming from the room. This pattern of behavior is damaging to our business, disruptive to guests, is not reflective of the professional decorum that is expected of all individuals who are staying at our property.Even though this was a non-refundable reservation where our hotel policies were violated, we extended the courtesy to only charge for the first two nights stayed, the night that the young man was evicted, as well as the early departure fee. We did not charge for the whole week.

8/10 不錯哦

Robert

喜歡:整潔度、員工素質和住宿環境和硬體
Inside was great, outside construction was messy and entrance was not well marked
於 2024 年 4 月住了 1 晚

10/10 有夠讚

robert

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Quiet
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Deborah

家庭旅遊
Nice
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Tanya

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great service. The room was spotless and the beds were very comfortable. Recently updates.
於 2024 年 2 月住了 1 晚

4/10 不太好

Don

情侶出遊
不喜歡:住宿環境和硬體
This hotel has one small elevator for a 2 story building, which wasn’t working well at all. We feel it is a fire hazard for 2 floors to evacuate through 2 small stairwells at either end of the building. Also we might have read the description incorrectly, but we were surprised that there wasn’t even coffee available without paying for it.
於 2024 年 2 月住了 1 晚

6/10 一般般

Chansee,Desert Hot Springs

Staff
於 2024 年 2 月住了 1 晚

10/10 有夠讚

RUTH

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a clean and quiet lodging option near the UVA campus. Staff members are helpful and professional. Excellent! Mini fridge and coffee maker in room let us have our breakfast, our way. Reasonable dining options are nearby, if you prefer.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Jack

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Jared

商務旅客
Very clean and nice room. Easy check in and check out experience. Would definitely stay here again.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Angel J

喜歡:整潔度和員工素質
於 2024 年 1 月住了 1 晚

10/10 有夠讚

GOPI SIDDANNA

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Osama

於 2023 年 12 月住了 12 晚

10/10 有夠讚

Danae

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Kent A

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Construction
於 2023 年 11 月住了 4 晚

6/10 一般般

Shelley

喜歡:整潔度和設施服務
Wasn’t a fan to have to go around the building then take elevator to second floor then to walk basically a half mile to get to my room at 11:40p at night by myself! Carpet on hallway floors is not convenient to roll a suitcase.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Sandra

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Joseph

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay! Property under renovations and will be better soon.
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Tracy

情侶出遊
喜歡:整潔度和員工素質
Very comfortable clean rooms, had everything you needed. Staff very friendly and helpful nothing was too much trouble.
於 2023 年 10 月住了 6 晚

8/10 不錯哦

Michael

於 2023 年 11 月住了 1 晚

4/10 不太好

Gregory

情侶出遊
Worst hotel bed I’ve ever slept in.
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Anna Rose

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I was very pleased with the Handicapped Room. Spacious room and easy to maneuver bathroom. Staff was accommodating to get me the room even though not requested through Expedia. I had come in from Manhattan in the evening where I had stayed at the Marriott Fairfield in mid-town. Breakfast was included there. I was surprised that breakfast was not included in the Charlottesville Courtyard, especially since the property was being renovated and not all rooms were easily available.
於 2023 年 10 月住了 1 晚

4/10 不太好

Shelly

不喜歡:整潔度、員工素質和住宿環境和硬體
Back behind an abandoned shopping mall. Dark. No sign. Poor front desk service. Very inconvenient entrance to rooms.
於 2023 年 10 月住了 2 晚

8/10 不錯哦

William

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The location was a bit strange, but after we found the hotel it was convenient. It is an old hotel, but is being renovated. It is clean and the staff is cordoal and helpful.
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Katherine

家庭旅遊
喜歡:整潔度和員工素質
The hotel was undergoing renovations during our stay however it did not impact us in any major way. I heard some noise while outside but nothing inside. The property felt "tired". I would give it another look once the renovations have been completed.
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Edith,Urbanna

於 2023 年 10 月住了 1 晚

8/10 不錯哦

Harry

喜歡:員工素質
The property was ok, however there was an odd smell prevalent through the facility
於 2023 年 9 月住了 1 晚

6/10 一般般

Randy

喜歡:整潔度、員工素質和客房舒適度
Unsatisfied
The room was well organized when we arrived and settled. As we finished settling we noticed a few things. There were no trash bags in the receptacles, the handle for the shower was loose which made it difficult to handle the hot and cold water, and the toilet had a slow flush where it did not drain properly. We were mainly out in town then whole day but for the price ($235+$10 insurance), it was not at all worth it. There was only coffee (and coffee maker) available and no other amenities like flip flops, bath robes, and toiletries (q-tips, lotion, etc…) available. Had I known this was the outcome of what to expect from a Marriott brand, I’d definitely spend my money elsewhere, where it is appreciated. I would not revisit this brand hotel in future.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Loren

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very friendly.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Murtada

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great deal,friendly staff
於 2023 年 8 月住了 4 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚

8/10 不錯哦

Marie-France

喜歡:整潔度和員工素質
Quick stay
於 2023 年 8 月住了 1 晚

10/10 有夠讚

julie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚

4/10 不太好

Tammie

商務旅客
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Much Better Places to stay in Charlottesville!
Hotel needs updated. Elevator made a banging noise when closing. Grounds needed mowed. And their advertised Bistro Restaurant, is an overpriced counter, not a restaurant.
於 2023 年 8 月住了 6 晚

10/10 有夠讚

Sid

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚

8/10 不錯哦

birch

喜歡:整潔度、員工素質和住宿環境和硬體
Quiet, nicely kept and staff was very helpful. Really liked my room. Had everything just like it was advertised. Would stay there again.
於 2023 年 7 月住了 2 晚

10/10 有夠讚

Karen

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Quick stop
Nice hotel, friendly staff, very clean!
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Sarah,Clayton

於 2023 年 7 月住了 1 晚

10/10 有夠讚

Brian

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Easy check in..
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Lynn

於 2023 年 7 月住了 1 晚

10/10 有夠讚

Hillary Mack

於 2023 年 6 月住了 10 晚

10/10 有夠讚

Joe

於 2023 年 7 月住了 2 晚

6/10 一般般

Tina

商務旅客
Room was adequate. Odd odor when I walked in. Air didn’t cool as expected….thermostat didn’t appear to register correctly. Staff were very friendly and accommodating. Neutral opinion of this property.
於 2023 年 7 月住了 1 晚

8/10 不錯哦

Jo Ann

喜歡:員工素質
於 2023 年 6 月住了 2 晚

10/10 有夠讚

Pierce

Great staff!
於 2023 年 6 月住了 2 晚

2/10 很糟糕

James

喜歡:員工素質和住宿環境和硬體
Double billed and could not fix
於 2023 年 7 月住了 1 晚

8/10 不錯哦

Martha

於 2023 年 6 月住了 1 晚