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查爾斯頓斯利普飯店的評分

2.5 out of 5
查爾斯頓斯利普飯店
2772 Pennsylvania Ave, Charleston, WV

評論

9.2

太棒了

10 分，有夠讚；841 則評論中有 579 則" "
8 分，不錯哦；841 則評論中有 197 則" "
6 分，一般般；841 則評論中有 43 則" "
4 分，不太好；841 則評論中有 16 則" "
2 分，很糟糕；841 則評論中有 6 則" "

9.4/10

整潔度

9.6/10

員工素質

9.0/10

設施服務

9.4/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

Chun

於 2022 年 8 月住了 1 晚

10/10 有夠讚

Chun

於 2021 年 6 月住了 1 晚

10/10 有夠讚

Harry

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent stay. All staff were friendly and helpful.. Especially the morning shift front desk (Sara)
於 2024 年 5 月住了 2 晚
Sara 於 2024年5月13日回覆
Thank you for those kind words! We are so happy you enjoyed your stay. We hope to see you again!

8/10 不錯哦

Glendon

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The accommodations were clean,quiet and comfortable.
於 2024 年 4 月住了 1 晚
Sara 於 2024年5月3日回覆
Thank you! We are happy you enjoyed your stay. We hope to see you again.

10/10 有夠讚

Willy，Virginia Beach

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was super nice and helped us solve a scheduling mistake we made on Expedia. Rooms were clean and newly renovated. Perfect stay for road trip. We will visit them again!
於 2024 年 4 月住了 1 晚
Sara 於 2024年4月29日回覆
Thank you so much! We are so happy you enjoyed your stay. We hope to see you again!

2/10 很糟糕

Cooper

於 2024 年 4 月住了 2 晚

10/10 有夠讚

Joanne，Guilford

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly place. Just off highway. Nothing around except one nice restaurant.
於 2024 年 4 月住了 1 晚
Sara 於 2024年4月25日回覆
Thank you for taking the time to complete the online survey regarding your stay. We hope to see you again!

8/10 不錯哦

Patrick

於 2024 年 4 月住了 1 晚
Sara 於 2024年5月15日回覆
We hope you enjoyed your stay and hope to see you again!

8/10 不錯哦

Hailey

於 2024 年 4 月住了 1 晚
Sara 於 2024年5月10日回覆
Thank you for completing the online survey. We hope to see you again!

8/10 不錯哦

Larry

喜歡：整潔度、員工素質和住宿環境和硬體
Very modern and clean hotel.
於 2024 年 4 月住了 1 晚
Sara 於 2024年4月20日回覆
Thank you! We are happy you enjoyed your stay! We hope to see you again!

8/10 不錯哦

Kerry

於 2024 年 4 月住了 1 晚
Sara 於 2024年5月6日回覆
Thank you for completing the online survey regarding your stay. We hope to see you again!

10/10 有夠讚

Kent

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice staff, clean everywhere.
於 2024 年 4 月住了 1 晚
Sara 於 2024年4月8日回覆
Thank you so much for the kind words. We are happy you enjoyed your stay. We hope to see you again!

10/10 有夠讚

Jatinder

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
it’s good place to stay
於 2024 年 4 月住了 1 晚
Sara 於 2024年4月8日回覆
Thank you! We are happy you enjoyed your stay. We hope to see you again!

4/10 不太好

Robert

喜歡：整潔度和員工素質
不喜歡：設施服務和住宿環境和硬體
The location is fine for people passing through on the interstate, but it seems overpriced for the quality. -- The bed was too hard for me. -- The shower did not work. -- The breakfast was the same fare offered in less expensive hotels (scrambled eggs, waffles, and other such unhealthy fare). If the experience had been pleasant, I would have stayed there again on my return trip. But overall it was disappointing.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Scott

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean Good breakfast Very quiet Nice staff
於 2024 年 4 月住了 1 晚
Sara 於 2024年4月5日回覆
Thank you! We appreciate the positive feedback. We hope to see you again!

10/10 有夠讚

carolyn a

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was a really nice hotel. They got everything right.
於 2024 年 4 月住了 1 晚
Sara 於 2024年4月5日回覆
Thank you so much for the kind words! We are happy you enjoyed your stay. We hope to see you again!

10/10 有夠讚

Laura，Winslow

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was friendly and informative on our arrival. The rooms were clean and the location from the interstate was perfect for our road trip stopping point.
於 2024 年 3 月住了 1 晚
Sara 於 2024年4月2日回覆
Thank you! We are so happy you enjoyed your stay. We hope to see you again!

10/10 有夠讚

Adrienne

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super clean hotel. Very friendly staff. Super comfy bed and pillows.
於 2024 年 3 月住了 1 晚
Sara 於 2024年3月25日回覆
Thank you! We are so happy you enjoyed your stay. We hope to see you again.

8/10 不錯哦

linda

家庭旅遊
Professional staff. Bed was comfortable
於 2024 年 3 月住了 1 晚
Sara 於 2024年3月25日回覆
Thank you for the kind words. We hope to see you again!

2/10 很糟糕

Andrea

情侶出遊
The interstate noise was horrible. The bed was horrible and the heating and cooling was horrible
於 2024 年 3 月住了 1 晚

6/10 一般般

Aaron

喜歡：整潔度、員工素質和住宿環境和硬體
Good
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Sofia

喜歡：整潔度、員工素質和住宿環境和硬體
Easy stay! It was nice and quiet. Loved the hru uh options
於 2024 年 3 月住了 2 晚
Sara 於 2024年3月12日回覆
Thank you! We are happy you enjoyed your stay.

10/10 有夠讚

Cody

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice place
於 2024 年 3 月住了 4 晚
Sara 於 2024年3月12日回覆
Thank you. We are happy you enjoyed your stay. We hope to see you again.

2/10 很糟糕

Erika

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
We had roaches in our room and when we told the front desk they offered to move us to the room next door. They didn’t seem to care they had roaches!
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Barbara

家庭旅遊
喜歡：設施服務和住宿環境和硬體
I was pleasantly surprised during my stay for such a low cost
於 2024 年 3 月住了 1 晚
Sara 於 2024年3月4日回覆
Thank you so much! We are happy you enjoyed your stay. We hope to see you again!

10/10 有夠讚

Cheryl，Lexington

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The rooms were clean and the shower was excellent Traffic noise from I79 was a bit bothersome as the off ramp was right beside the hotel. However this did make it convenient.
於 2024 年 3 月住了 1 晚
Sara 於 2024年3月4日回覆
Thank you so much for the positive feedback! We are so happy you enjoyed your stay. We hope to see you again.

10/10 有夠讚

ruhler99

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property was clean, the bed was comfortable and staff was friendly. Breakfast was great before we left in the morning. Will stay again!
於 2024 年 2 月住了 1 晚
Sara 於 2024年2月26日回覆
Thank you! We are so happy you enjoyed your stay with us. Thank you so much for the kind words. We hope to see you again!

8/10 不錯哦

linda

家庭旅遊
Very professional staff, comfortable beds and breakfast was good.
於 2024 年 2 月住了 2 晚
Sara 於 2024年2月26日回覆
Thank you! We are happy you enjoyed your stay with us. We hope to see you again!

6/10 一般般

Justin

喜歡：員工素質和住宿環境和硬體
不喜歡：客房舒適度
於 2024 年 2 月住了 1 晚
Sara 於 2024年2月18日回覆
Thank you for completing the online survey regarding your stay. We hope you to see you again!

10/10 有夠讚

Louann

喜歡：整潔度、住宿環境和硬體和客房舒適度
Great place to stay
Beds were very comfortable
於 2024 年 2 月住了 1 晚
Sara 於 2024年2月16日回覆
Thank you! We are happy you enjoyed your stay and hope to see you again.

10/10 有夠讚

Stephen

喜歡：設施服務
Nice folks
於 2024 年 2 月住了 1 晚
Sara 於 2024年2月13日回覆
Thank you! We are happy you enjoyed your stay.

10/10 有夠讚

Valerie

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Sara 於 2024年2月13日回覆
We are happy you enjoyed your stay!

10/10 有夠讚

Christine

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent stay
Staff very friendly, quick check in. Rooms very clean, beds comfy. Breakfast good. Only suggestion need recycling bins in rooms.
於 2024 年 1 月住了 1 晚
Sara 於 2024年2月13日回覆
Thank you! We are so happy you enjoyed your stay. We hope to see you again!

10/10 有夠讚

Duane

喜歡：住宿環境和硬體
Staff was great ! Little extras to make me feel welcome
於 2024 年 1 月住了 1 晚
Sara 於 2024年2月16日回覆
Thank you! We look forward to seeing you again!

10/10 有夠讚

Eric

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Sara 於 2024年3月19日回覆
We are happy you enjoyed your stay. We hope to see you again!

10/10 有夠讚

kayce

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean and safe
Super clean which is the most important thing to me! Seemed safe. The bed was very firm which I did not love.
於 2024 年 1 月住了 1 晚
Sara 於 2024年2月13日回覆
Thank you! We hope to see you again.

10/10 有夠讚

Anne. G

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent Hotel -- very clean - well priced
於 2023 年 12 月住了 1 晚
Sara 於 2024年2月16日回覆
Thank you! We are happy you enjoyed your stay!

8/10 不錯哦

Ronald

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Sara 於 2024年2月16日回覆
We hope you enjoyed your stay and hope to see you again.

10/10 有夠讚

Race

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Sara 於 2024年2月16日回覆
Thank you! We are happy you enjoyed your stay!

10/10 有夠讚

Ninette

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Sara 於 2024年2月16日回覆
Thank you! We are happy you enjoyed your stay.

10/10 有夠讚

Gerhard

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Super people.
Everyone at this hotel was super professional. Amy at check in was above amazing though. She was terrific for our check in but later I overheard her checking in another customer and I was impressed with the patience and care she took to make sure they were comfortable and had their needs met. It’s not the fanciest place but you’d be hard pressed to find better customer service anywhere. Also the Xmas tree in the lobby is gorgeous.
於 2023 年 12 月住了 1 晚
Sara 於 2024年2月16日回覆
Thank you for your kind words. We are so happy you enjoyed your stay. We hope to see you again.

10/10 有夠讚

John

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Close to highway
Very clean! Nice part of town.
於 2023 年 12 月住了 3 晚
Sara 於 2024年2月16日回覆
Thank you. We are happy you enjoyed your stay! We hope to see you again!

10/10 有夠讚

Debbie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice very clean room. Great experience with check in staff. Good breakfast choices. Very satisfied with our stay.
於 2023 年 12 月住了 1 晚
Sara 於 2024年2月16日回覆
Thank you so much for your kind words. We are so happy you enjoyed your stay and hope to see you again!

10/10 有夠讚

Thomas D

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The staff from the front desk to those cleaning our room were great. Hotel very clean and more than the usual hotel breakfast
於 2023 年 12 月住了 4 晚
Sara 於 2024年2月16日回覆
Thank you so much! We are happy you enjoyed your stay and hope to see you again!

10/10 有夠讚

neal

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Sara 於 2024年2月16日回覆
Thank you! We are happy you enjoyed your stay. We hope to see you again!

10/10 有夠讚

Carolyn

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Cynthia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

DAWN

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Stephanie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our room waa clean and the staff were helpful.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Andrew

喜歡：整潔度、員工素質和住宿環境和硬體
Good enough
於 2023 年 12 月住了 1 晚