I was so excited to book a stay here because my mom and I have stayed at other hotels near and always loved Planters Inn and thought how classy it looked and elegant. Unfortunately footing a bill for a high amount per night to check in and not have the phone in the room working, more than 1 outlet not working, it was a larger room or suite but bellman didn't even know there was a fridge in the room then for him to leave and say he'd grab one and then see the mini fridge under the vanity area between the closets but couldn't call him because the phone didn't work, the electrical blinds would not go up and down evenly and it was only one controlling the larger windows, king size bed but needed a stoll that I had to ask for when going up and down to the front desk due the phone not working, empty wrappers on the floor near the bed from who knows who, the rug in the bedroom/living area had a rug under the 2 rocker chair and table in front of the TV was stained in multiple areas and the rug looked like something you would put outside on a patio. Very disappointed in the large amount of money per night and potential with such a beautiful property to miss these simple customer service marks like a working phone (guess they didn't care about room service orders either) and have a stool under all the king size bed (there was plenty of visible room) to have facility and maintenance check all the outlets/ phones/blinds/rugs etc prior was beyond sad and disappointing. Will not stay again
