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查爾斯頓喜來登福朋飯店的評分

3 out of 5
查爾斯頓喜來登福朋飯店
600 Kanawha Blvd E, Charleston, WV

評論

8.4

非常好

10 分，有夠讚；1002 則評論中有 475 則" "
8 分，不錯哦；1002 則評論中有 310 則" "
6 分，一般般；1002 則評論中有 115 則" "
4 分，不太好；1002 則評論中有 56 則" "
2 分，很糟糕；1002 則評論中有 46 則" "

8.8/10

整潔度

8.8/10

員工素質

7.8/10

設施服務

8.6/10

住宿環境和硬體

8.0/10

環保程度

評論

8/10 不錯哦

Kenny

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店舒適 附近有MALL 方便用餐
於 2018 年 8 月住了 4 晚

10/10 有夠讚

Diane，New Berlin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Shawn

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Zenawit

商務旅客, 家庭旅遊
喜歡：整潔度和員工素質
convenient
於 2024 年 4 月住了 1 晚

6/10 一般般

Danielle

商務旅客, 團體旅遊, 家庭旅遊
喜歡：整潔度
We have stayed at this hotel every year for the past 4 years. We like it because of its location and amenities. But next year we will be choosing a different hotel. This one has become increasingly shabby with each visit and we couldn’t even get a cup of coffee after 10am.
於 2024 年 3 月住了 2 晚

6/10 一般般

Stacey

商務旅客
喜歡：整潔度和員工素質
The staff were very friendly and helpful.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Mara，Charles Town

於 2024 年 3 月住了 1 晚

10/10 有夠讚

david

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Noisy kids running in hallway late at night
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Lynnita

喜歡：整潔度、員工素質和住宿環境和硬體
Nice updated hotel, with quick check in. Just bummed my room overlooks a parking deck instead of the river.
於 2024 年 2 月住了 1 晚

6/10 一般般

Robert

喜歡：員工素質、住宿環境和硬體和客房舒適度
last thursday
Passing through town looking to eat, staff was very nice just not clear on hours in hotel or around town and breakfast details next day. Staff all around super friendly
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Katrina

於 2024 年 1 月住了 1 晚

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
By the River
Check in was a little clunky. The room was spacious and comfortable. A charming view of the river. Would definately stay here again if the occasion presented itself.
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Russell

喜歡：整潔度和員工素質
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Robert

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a great stay!
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Yolanda

喜歡：整潔度、員工素質和住宿環境和硬體
Front desk attendant was kind and very helpful
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Erin

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Nancy，Pittsfield

喜歡：整潔度、員工素質和住宿環境和硬體
Not the greatest part of town. But it has an up and coming area around it. The river view was good. A noisy street. I'll bet it's a beautiful area in the spring and summer. Loved the hotel and all the staff. Would definitely go back!!!!
於 2024 年 1 月住了 2 晚

4/10 不太好

Sara

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：客房舒適度
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Rita

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Diana

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Easy check in and check out process!
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Amber

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

4/10 不太好

Michael

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
The elevator in the lobby was out of commission and the elevator for parking deck was not working properly in that the doors almost slam shut. Our room fridge had a bad motor that kept us up late until we had to unplug it and risk it defrosting all over the carpet. Apparently, ownership is not attempting to make any fast repairs to the property. Staff at the front desk gave us some breakfast vouchers for the noise. Bar and restaurant staff were excellent as well. Overall, an econolodge would be in better shape than this hotel.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Christy

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lobby was decorated very nice for Christmas. Very clean. Friendly environment
於 2023 年 12 月住了 1 晚

8/10 不錯哦

tracey

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Edward

商務旅客
喜歡：設施服務
Great staff.
於 2023 年 11 月住了 2 晚

10/10 有夠讚

joel

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

2/10 很糟糕

LINUS

商務旅客
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Pretty bad experience
1. Toilet was not flushed! 2. Thermostat did not work. 3. No desk lamp = no accesible power. Had to move furniture and crawl under a dark desk for power. 4.Shampoo dispenser was broken and did not work. 5. Bottle tag that said 'free water' was on the desk; but no water.
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Robert

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were very friendly and helpful, especially when I requested a change to a room with a bathroom that had grab bars. Also, free access to a computer was great in helping me look up some necessary information before my trip.
於 2023 年 11 月住了 9 晚

8/10 不錯哦

Tibor，Columbus

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice riverfront hotel in downtowns but needs some updates. The internet was slow in our room.
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Amanda

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
BETTER TAKE EXTRA MONEY TO STAY HERE!!!!!!!
Room was clean but furniture saw better days.was charged 12 dollars a day for parking and they automatically took $50 in case i wanted breakfast. (Which i did not)These two things were a HUGE TURN OFF and will affect me choosing this location again.
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Leah

喜歡：整潔度和員工素質
.
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Sherri

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

JOSEPH T

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were very nice and accommodating. One gentleman, a U.S. Army veteran working the check in desk was very engaging and informative about the hotel and the area and all staff were equally as helpful and kind.

10/10 有夠讚

David

於 2023 年 10 月住了 2 晚

6/10 一般般

John

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The questions asked and answered in this survey have nothing to do with the primary goal of staying in hotel. For me the primary goal is to sleep. And, that is something that I didn't get a lot of. The environmental system in my room was terrible. I'm not usually a light sleeper, but this thing woke me up several times during my stay. It would kick on then go off, then on again, then off again. I thought, at one point to get up and turn it off. Nope, not possible. It is set! I don't think I'll be staying with you again.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
What a view!
Jackie was friendly and helpful when we checked in. The room smelled of cigarettes when we first walked in. Maybe it just gets in the carpet from other travelers . Not as strong this morning. It was a little cold but we couldn’t get the thermostat to stay where we wanted; we were a bit chilly. The beds were nice and comfy! We had a concert right outside our window!!! That was awesome! We woke up to a fabulous view!!! Overall it was a great experience.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Zack，Columbus

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚

10/10 有夠讚

JASON

於 2023 年 10 月住了 1 晚

10/10 有夠讚

Cindy Claymore

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Plenty to see and do here
Lots of things to see and eat on Capital Street—the public library had a great free program on local history when I was there; Pies and Pints and Ellen’s ice cream were delicious; Taylor’s Books has coffee, local art works for sale, gifts, and books, of course. Dem 2 Brothers on the West Side has excellent bbq and delicious WV hot dogs. The Capitol Market has fresh local produce and everything you need for a picnic. Purple Moon on Quarrier is an upscale secondhand store with some real bargains. Take a walk down Virginia and admire some beautiful houses. The WV Cultural Center on the State House grounds is worth seeing.
於 2023 年 10 月住了 4 晚

10/10 有夠讚

Tina

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Jackie the front desk clerk was great, very professional, always smiling even though she was very busy ,gold star all the way
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Bradley

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

2/10 很糟糕

Mikaela

於 2023 年 10 月住了 1 晚

10/10 有夠讚

Hebah

喜歡：整潔度、員工素質和住宿環境和硬體
Great experience, friendly and accommodating staff and very clean.
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Claire

家庭旅遊
喜歡：員工素質和設施服務
Nice walkable area (15 min to convention center). Very friendly staff. Convenient on site parking garage. Rooms were average, dirty bed skirts (ick!) few amenities, faulty shower. I'd stay again using a discount but not at full price.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Alena

於 2023 年 10 月住了 1 晚

10/10 有夠讚

MICHELLE

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Barry

於 2023 年 9 月住了 1 晚

10/10 有夠讚

Carol

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚

6/10 一般般

Mary Ellen

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
Great location but needs updating
Location on the river is very nice and convenient to downtown. Staff was friendly and hotel was maintained but very much in need of updating. Furniture was old and beaten up. Coach was stained and old. Pull out sofa mattress was old with numerous stains. Mattresses were old and worn out and not very comfortable. A/C units take up a lot of space in the room and are a little loud.
於 2023 年 9 月住了 1 晚