外觀

長春香格里拉的評分

5 out of 5
長春香格里拉
朝陽區西安大路 569 號, 長春市, 吉林省

評論

8.4

非常好

10 分,有夠讚;110 則評論中有 52 則" "
8 分,不錯哦;110 則評論中有 39 則" "
6 分,一般般;110 則評論中有 11 則" "
4 分,不太好;110 則評論中有 4 則" "
2 分,很糟糕;110 則評論中有 4 則" "

8.8/10

整潔度

8.6/10

員工素質

8.4/10

設施服務

8.4/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 12 月住了 1 晚
Zoe 於 2021年12月22日回覆
尊敬的宾客,您好!感谢您选择入住长春香格里拉。我们非常荣幸能够为您提供舒适愉快的入住经历,并将一如既往地为每一位客人提供香格里拉热情好客的服务。在此疫情期间,为减低病毒传播风险,我们已采取了积极的卫生防范措施,保障客人和员工的健康与安全。“香格里拉安心守护承诺”专注于顾客所关心的服务需求,在卫生消毒、空气质量、客房清洁、布草洗涤、放心餐饮和会议安全等六大方面加强了保障措施,随时迎接客人平安归来。您下次来长春旅行,欢迎您再次选择长春香格里拉。我们期待着您的再次光临!

8/10 不錯哦

Yixuan

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
服務很好 酒店很乾淨 位置很方便
於 2021 年 10 月住了 1 晚
Zoe 於 2021年10月12日回覆
尊敬的宾客,您好!感谢您选择入住长春香格里拉,并为我们留下点评意见。酒店地处都市繁华处,毗邻卓展购物中心,万达广场,各种美食,商场近在咫尺。距离伪满皇宫仅约3.6公里。酒店距离地铁站仅约600米,距离长春火车站和高铁站仅约3.7公里,距离长春龙嘉国际机场约36.5公里,让您出行无忧。在此疫情期间,为减低病毒传播风险,我们已采取了积极的卫生防范措施,“香格里拉安心守护承诺”专注于顾客所关心的服务需求,在卫生消毒、空气质量、客房清洁、布草洗涤、放心餐饮和会议安全等六大方面加强了保障措施,随时迎接客人平安归来。我们非常荣幸能够为您提供香格里拉热情好客的服务,欢迎您再次选择长春香格里拉,我们期待着您的再次光临!

8/10 不錯哦

Yixuan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店服務很好 乾淨 商務出差還會再來
於 2021 年 10 月住了 1 晚
Zoe 於 2021年10月12日回覆
尊敬的宾客,您好!感谢您选择入住长春香格里拉,并为我们留下点评意见。我们非常荣幸能够为您提供舒适愉快的入住经历,并将一如既往地为每一位客人提供香格里拉热情好客的服务。在此疫情期间,为减低病毒传播风险,我们已采取了积极的卫生防范措施,保障客人和员工的健康与安全。“香格里拉安心守护承诺”专注于顾客所关心的服务需求,在卫生消毒、空气质量、客房清洁、布草洗涤、放心餐饮和会议安全等六大方面加强了保障措施,随时迎接客人平安归来。您下次来长春旅行,欢迎您再次选择长春香格里拉。我们期待着您的再次光临!

8/10 不錯哦

Wendy,Macau

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
酒店位置交通便利,飲食方面也有很多選擇,員工服務很好,很到位且貼心,但酒店內旳餐飲一般,仍有很多要改善的地方,如款式.味道等,座位餐等都應好好調整一下,畢竟也是一間有品牌的五星級酒店,餐飲方面應有相應要求,房間設備稍舊了,可更新一下會較佳,但員工服務確實很好,讚!
於 2020 年 1 月住了 3 晚
Zoe 於 2020年7月3日回覆
尊敬的宾客,您好!感谢您选择入住长春香格里拉大酒店,并为我们留下点评意见。酒店地处都市繁华处,毗邻卓展购物中心,万达广场,各种美食,商场近在咫尺。距离伪满皇宫仅约3.6公里。酒店距离地铁站仅约600米,距离长春火车站和高铁站仅约3.7公里,距离长春龙嘉国际机场约36.5公里,让您出行无忧。在此疫情期间,为减低病毒传播风险,我们已采取了积极的卫生防范措施,“香格里拉安心守护承诺”专注于顾客所关心的服务需求,在卫生消毒、空气质量、客房清洁、布草洗涤、放心餐饮和会议安全等六大方面加强了保障措施,随时迎接客人平安归来。我们非常荣幸能够为您提供香格里拉热情好客的服务,欢迎您再次选择长春香格里拉大酒店,我们期待着您的再次光临!

10/10 有夠讚

Harry Chi Yao

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 2 晚
Comm. 於 2019年12月11日回覆
尊敬的客人您好!非常感谢您百忙之中留下您的的宝贵点评以及对酒店全方位的肯定!您的认可是给予我们最大的鼓励和支持,我们会再接再励,酒店一直遵循香格里拉统一的管理标准,用心致力于完善每一个细节,我们致力为宾客提供贴心的服务与舒适的入住体验,我们一向本着虚心的态度,接纳并采用宾客提出的合理意见,同时我们会将您的反馈转达给相关部门,再次感谢您的点评,我们真诚期待您的再次光临,在香格里拉感受完美体验。

8/10 不錯哦

JUNQUAN

喜歡:整潔度和客房舒適度
酒店设备有些老,停车场至前台没有电梯,要拿着行李爬楼梯。
於 2019 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
公車線路多元,離人民廣場地鐵站走路約10分鐘
下機場後有大巴可以到臨近捷運站。飯店離最近捷運站走路約10分鐘。飯店對面就有商場可以逛逛。離公交站很近,多路公車可直達景點。
於 2019 年 7 月住了 2 晚

10/10 有夠讚

Harry Chi Yao

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
服務很好
服務很好
於 2019 年 7 月住了 2 晚

10/10 有夠讚

TAK KEUNG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 1 晚

10/10 有夠讚

yuchun

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 1 晚
Comm. 於 2019年7月22日回覆
Dear guests: Thank you for choosing our hotel. The hotel is located in the center of the city, adjacent to CHARTER shopping center, Wanda plaza, a variety of food, shopping mall close at hand. It is only 3.6 kilometers from the Museum of the Imperial Palace of "Manchukuo". The hotel is 36.5 kilometers away from changchun longjia international airport, 3.7 kilometers away from changchun railway station and high-speed railway station. The subway line 1 around the hotel has been fully opened, and the station distance to people's square is 600 meters, which can make your travel more convenient. We are very honored to provide you with the warm hospitality of shangri-la, welcome you to choose our hotel again, we look forward to your visit again!

10/10 有夠讚

Tung Zoe

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Five star service, will come back again for sure!
Perfect services and location, very attentive staff whom have been very helpful as well. Also we were surprised to get a complimentary upgrade for the room as well. Will definitely stay at the Shangri La again!!
於 2018 年 12 月住了 1 晚
Comm. 於 2019年1月11日回覆
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

10/10 有夠讚

rongkuo

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點不錯,方便前往景點
距離人民廣場地鐵站不遠,但是要從長春站北搭地鐵,知道以後方便很多。人民廣場站附近的偽滿央行(目前是中國工商銀行)頗有可觀之處,但是要銀行客戶才方便入內參觀。
於 2018 年 12 月住了 1 晚
SLCC 於 2019年1月11日回覆
尊敬的宾客: 您好!感谢您选择入住长春香格里拉大酒店,并为我们留下点评意见。酒店持之以恒地以香格里拉特有的热情好客之道,悉心地了解每一位客人的需求,为宾客提供贴心的优质产品与服务。全新的客房环境系统更是通过室内温湿度的调节以及先进的PM2.5过滤技术,让入住客人可以拥有体感舒适的洁净空气,安享甜睡时光。如果您下次来长春旅行,欢迎您再次选择长春香格里拉大酒店,我们期待着您的再次光临!

6/10 一般般

Wen

喜歡:整潔度和員工素質
普通
於 2018 年 12 月住了 1 晚
Comm. 於 2018年12月27日回覆
尊敬的宾客: 您好,非常感谢您选择长春香格里拉大酒店,并留下您的点评意见。虽然我们酒店受到大部分顾客的满意,但是很遗憾,您对本次入住的体验不是很满意。在您方便时,请直接与我联系wendy.shi@shangri-la.com,告诉我们遇见的具体问题,以便帮助我们进一步提高服务水平和产品质量。 我们期待着能有机会再次为您提供香格里拉热情好客的服务!

8/10 不錯哦

Kevin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
very good overall!, good location near Changchun city center.
於 2018 年 12 月住了 2 晚
Comm. 於 2018年12月19日回覆
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

10/10 有夠讚

QlSHENG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good hotel and
Excellent hotel
於 2018 年 8 月住了 1 晚
Wendy Shi 於 2018年10月23日回覆
Dear guests: Thank you for choosing our hotel. The hotel is located in the center of the city, adjacent to CHARTER shopping center, Wanda plaza, a variety of food, shopping mall close at hand. It is only 3.6 kilometers from the Museum of the Imperial Palace of "Manchukuo". The hotel is 36.5 kilometers away from changchun longjia international airport, 3.7 kilometers away from changchun railway station and high-speed railway station. The subway line 1 around the hotel has been fully opened, and the station distance to people's square is 600 meters, which can make your travel more convenient. We are very honored to provide you with the warm hospitality of shangri-la, welcome you to choose our hotel again, we look forward to your visit again!

10/10 有夠讚

RIXIAN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 9 月住了 1 晚
Wendy Shi 於 2018年10月23日回覆
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

10/10 有夠讚

Arale,Hong Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent location
The hotel is located in city centre, many good restaurants, shopping centers around. Also, it is easy to get taxies and to visit tourist attractions.
於 2017 年 12 月住了 3 晚
Communacation 於 2018年1月2日回覆
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest.

10/10 有夠讚

Xianping

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 9 月住了 1 晚
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest.

10/10 有夠讚

Juei Fong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 8 月住了 1 晚
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

8/10 不錯哦

HONG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店地理位置好
酒店的地理位置非常好,距离长春火车站4公里左右。 楼下就是长春最繁华的重庆路,各种商场、超市林立,购物、就餐、看电影都非常方便。 酒店开业时间虽然有些长,但毕竟香格里拉的品牌在这里,硬件设施、软件服务都有着规矩,不会太差。 就说说几处小遗憾吧: 1)入住期间,连续两天下雨,房间内没有雨伞,打电话问前台,回复说:行政楼层和套房有雨伞,普通房没有备雨伞,需要可以到一楼礼宾处借用。 香格里拉普通房没有雨伞?不知道是不是长春香格里拉的个案; 2)订的双床房,被子是一床双人羽绒被对折后,塞到一个单人被罩里,每天清晨起来,被子都是一团糟,别扭的很; 3)房间没有备鞋拔子,问过客房清洁,说是都没有。

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Hotel at ChangChun
Nice Hotel at ChangChun, room are comfortable, will choose this hotel next time!

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
床很舒服,交通很方便
整體來說很滿意,如果對住宿多日的旅客有多些優惠,就更貼心了

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
床很舒服,附近很好逛
位置和服務都很好

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

2/10 很糟糕

CHUNLONG

於 2024 年 1 月住了 1 晚
Zoe Yang 於 2024年1月24日回覆
尊敬的宾客,您好!感谢您选择入住长春香格里拉,并为我们留下点评意见。酒店于2016年完成了全面的升级改造工程,客房以全新姿态迎接往来宾朋。客房内安装国内先进的PM2.5过滤设备、一年四季可调控空调和室内加湿系统,让您享受极为舒适的入住环境。欢迎您下次继续选择我们酒店哦。

8/10 不錯哦

JUNHYUK

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 6 晚
Zoe Yang 於 2023年12月21日回覆
尊敬的客人,感谢您光临长春香格里拉,并在此给予我们五星好评!能为您带来满意的入住体验,我们深感荣幸。长春香格里拉致力于打造舒适如家的体验,您的满意是我们最大的动力。我们期待您的再次光临!

8/10 不錯哦

Lei,New York

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Located in city center, surrounded by shopping malls, tons of restaurants, very convenient. The entrance gate is "hidden", not in the main road; facilities a little old.
於 2023 年 10 月住了 2 晚
Zoe Yang 於 2023年10月23日回覆
Dear Guest,Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest.

10/10 有夠讚

GARY,Havertown

商務旅客
喜歡:員工素質和住宿環境和硬體
Have stayed here many times. Always good
於 2023 年 6 月住了 7 晚
Zoe Yang 於 2023年7月24日回覆
Dear Guest,Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest.

10/10 有夠讚

Robert

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
great hotel for Changchun
We stayed for 2 nights after 4 nights at a skii trip in Songhua Ski Resort. My youngest son broke his leg skiing, and he had a fresh cast. The hotel was super-accommodating with bedding, and had a complementary wheelchair to use. Breakfast buffet is awesome - one of the best, and I've stayed at all the 5+star major brands in Asia. Location was great for nearby Dongbei food or chinese bbq.
於 2021 年 12 月住了 2 晚
Zoe 於 2022年1月7日回覆
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest.

10/10 有夠讚

Shan

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good hotel
The hotel was good but a little bit old compare to the others
於 2020 年 10 月住了 1 晚
COMM 於 2021年3月3日回覆
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. I am glad you enjoyed our services and had a pleasant stay at our hotel. We will strive to provide guests with better and upgraded service facilities. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

10/10 有夠讚

KIDONG

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
편리합니다!
장춘 시내에 위치하고 있고 주변에 백화점이 즐비하고 있어 식사와 쇼핑을 편리하게 해결할 수 있었습니다!
於 2020 年 1 月住了 2 晚

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
위치가 좋았습니다. 맛있는 저녁식사를 위한 식당을 추천해주셨는데 정말 맛있는 곳이었습니다. 그리고 아침에 공항픽업 서비스를 신청했는데, 예상보다 고급차를 보내줘서 매우 편안하게 공항까지 갈 수 있었습니다.
於 2020 年 1 月住了 1 晚

10/10 有夠讚

HIROAKI

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 1 晚
Comm 於 2019年11月26日回覆
尊敬的宾客: 您好! 感谢您选择入住长春香格里拉大酒店,并为我们留下点评意见。我们非常荣幸能够为您提供舒适愉快的入住经历,并将一如既往地为每一位客人提供香格里拉热情好客的服务。如果您下次来长春旅行,欢迎您再次选择长春香格里拉大酒店,我们期待着您的再次光临!

8/10 不錯哦

HOCHEOL

商務旅客
喜歡:員工素質
於 2019 年 11 月住了 2 晚
Comm. 於 2019年11月26日回覆
尊敬的客人您好,很高兴您能下榻长春香格里拉大酒店并分享您的体验。对于此次下踏体验,我们希望您能给出更多的意见,我们会虚心听取您的意见,并综合您的意见针对酒店环境设施和服务质量等做出改善改进的措施,您的点评将是我们不断努力不断变得更好的动力,真诚期待与您的再次相遇,以期待为您呈现香格里拉独特至臻的居停体验!

4/10 不太好

真實旅客

商務旅客
喜歡:員工素質和設施服務
不喜歡:整潔度和住宿環境和硬體
Smells bad near the elevators and sometimes in the room. Smells of smoke and also (apologies) “toilet”. Toilet in bathroom is too close to shower - nothing to be done about it thought until they decide to renovate again.
於 2019 年 9 月住了 3 晚

10/10 有夠讚

Bernard

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A great hotel
I enjoyed my stay very much. I loved the comfort and peaceful atmosphere of my room #1620. Excellent, friendly staff.
於 2019 年 9 月住了 2 晚
Comm. 於 2019年10月21日回覆
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

10/10 有夠讚

LEONG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 3 晚
Comm. 於 2019年10月21日回覆
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

10/10 有夠讚

Sung Bong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Hotel
Hotel room was very clean room and comfortable for me. They have good and convenient location for shopping and business.
於 2019 年 8 月住了 2 晚
Comm. 於 2019年10月21日回覆
Dear guests: Thank you for choosing our hotel. The hotel is located in the center of the city, adjacent to CHARTER shopping center, Wanda plaza, a variety of food, shopping mall close at hand. It is only 3.6 kilometers from the Museum of the Imperial Palace of "Manchukuo". The hotel is 36.5 kilometers away from changchun longjia international airport, 3.7 kilometers away from changchun railway station and high-speed railway station. The subway line 1 around the hotel has been fully opened, and the station distance to people's square is 600 meters, which can make your travel more convenient. We are very honored to provide you with the warm hospitality of shangri-la, welcome you to choose our hotel again, we look forward to your visit again!

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
清潔でバスタブとシャワーブースと両方あって良かったです。
於 2019 年 8 月住了 3 晚
Comm. 於 2019年10月21日回覆
Dear guests: Thank you for choosing our hotel. The hotel is located in the center of the city, adjacent to CHARTER shopping center, Wanda plaza, a variety of food, shopping mall close at hand. It is only 3.6 kilometers from the Museum of the Imperial Palace of "Manchukuo". The hotel is 36.5 kilometers away from changchun longjia international airport, 3.7 kilometers away from changchun railway station and high-speed railway station. The subway line 1 around the hotel has been fully opened, and the station distance to people's square is 600 meters, which can make your travel more convenient. We are very honored to provide you with the warm hospitality of shangri-la, welcome you to choose our hotel again, we look forward to your visit again!

8/10 不錯哦

真實旅客

喜歡:員工素質
ホテルのサービスは非常に行き届いていて快適でした。価格相応の十分なサービスを受けることが出来ました。
於 2019 年 7 月住了 3 晚

10/10 有夠讚

Alexandra

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great for a long business trip!
I stayed here for two weeks for business. The hotel offered everything I needed for a longterm stay: comfort, cleanliness, and friendly employees (Duke! He was amazing! My phone was accidentally left on the room service table and taken away, and Duke handled it and found it! He helped us out a lot of other ways too. Excellent employee). The hotel isn’t in the best area for playing tourist, but that isn’t the hotel’s fault! It’s in a business area and is perfect for someone traveling for work. 10/10
於 2019 年 6 月住了 5 晚
Comm. 於 2019年7月22日回覆
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
いろいろいいろいろいろいろ合格
於 2019 年 6 月住了 3 晚
Comm. 於 2019年7月22日回覆
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 5 月住了 6 晚
Comm. 於 2019年6月10日回覆
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

8/10 不錯哦

真實旅客

喜歡:住宿環境和硬體
テレビは、NHKを見ることができます。部屋は広く、ベッドも大きかったです。バスルームは、バスタブとシャワールームの二つがあり、選べるところがいいですね。しかし、トイレにウォシュレットがないのと、冷蔵庫がないのは、マイナスです。
於 2019 年 5 月住了 2 晚
Comm. 於 2019年6月10日回覆
Dear guests: Thank you for choosing our hotel. The hotel is located in the center of the city, adjacent to CHARTER shopping center, Wanda plaza, a variety of food, shopping mall close at hand. It is only 3.6 kilometers from the Museum of the Imperial Palace of "Manchukuo". The hotel is 36.5 kilometers away from changchun longjia international airport, 3.7 kilometers away from changchun railway station and high-speed railway station. The subway line 1 around the hotel has been fully opened, and the station distance to people's square is 600 meters, which can make your travel more convenient. We are very honored to provide you with the warm hospitality of shangri-la, welcome you to choose our hotel again, we look forward to your visit again!

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 1 晚
Comm. 於 2019年6月10日回覆
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

10/10 有夠讚

真實旅客

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Every time I visit Changchun, I won’t even consider to stay other hotels in Changchun. Shangri-La Changchun is the only hotel I prefer. The hotel located in Changchun City Centre. And all Staff are extremely friendly and helpful. Especially Mr ZENG Kaizhao from the reception; Mr LIU Zhizhong from concierge desk; Ms LIU lili at Club Dinning Room. I will definitely recommend this hotel to family, friends and colleagues.
於 2018 年 11 月住了 7 晚
Comm. 於 2019年6月10日回覆
Dear guests: Thank you for choosing our hotel. The hotel is located in the center of the city, adjacent to CHARTER shopping center, Wanda plaza, a variety of food, shopping mall close at hand. It is only 3.6 kilometers from the Museum of the Imperial Palace of "Manchukuo". The hotel is 36.5 kilometers away from changchun longjia international airport, 3.7 kilometers away from changchun railway station and high-speed railway station. The subway line 1 around the hotel has been fully opened, and the station distance to people's square is 600 meters, which can make your travel more convenient. We are very honored to provide you with the warm hospitality of shangri-la, welcome you to choose our hotel again, we look forward to your visit again!

10/10 有夠讚

Kevin

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
very good service with staff, good location. good breakfast.
於 2019 年 4 月住了 2 晚
Comm. 於 2019年6月10日回覆
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

8/10 不錯哦

Amanda

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Massage services
Three of us have asked for massage services upon check in, they need to call for outside help and we finally got a call at 650pm for the 7pm appointments. We immediately went downstairs to the spa but needed to wait till 715pm because one of the masseuses was stuck in traffic. We also needed to wait for them outside the rooms to get towels and bedsheets ready. The rooms were tiny and filled with large and small stuffs here and there, no music was played throughout the service. Light was not soothing for a professional massage. Even though we started 15 mins late, two of us ended at original scheduled time. The masseuses were not experienced and it was definitely not a relaxing 90 mins.
於 2019 年 2 月住了 1 晚

10/10 有夠讚

Byungkug,서울

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
또 머물고 싶은 호텔
위치가 중심가에 있어서 쇼핑센터, 식당가를 가기가 매우 편리하고 객실이 깨끗하게 괸리되고 직원들도 친절해서 좋습니다. 가격도 합리적이라 추천합니다.
於 2018 年 11 月住了 1 晚
Comm. 於 2018年12月19日回覆
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

6/10 一般般

Sangho

샹그릴라 호텔 투숙
전체적으로는 괜찮았어요 모닝식사 별도비용 내야되는게 조금 기분이 안좋았어요 공항운행 리무진 있다했는데 없어요 택시 불러준다고 그러드라고요~
於 2018 年 9 月住了 1 晚
Wendy Shi 於 2018年10月23日回覆
Dear guests, Thank you very much for choosing changchun shangri-la hotel and leaving your comments. Unfortunately, you are not very satisfied with this check in. The hotel management is highly concerned about your feelings, and has been able to connect with the relevant department managers and take appropriate steps to improve our service level and product quality.We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.