外觀
查看供應情況

尚貝恩萬怡飯店的評分

3 out of 5
尚貝恩萬怡飯店
1811 Moreland Boulevard, Champaign, IL

評論

8.2

非常好

10 分，有夠讚；352 則評論中有 170 則" "
8 分，不錯哦；352 則評論中有 100 則" "
6 分，一般般；352 則評論中有 44 則" "
4 分，不太好；352 則評論中有 19 則" "
2 分，很糟糕；352 則評論中有 19 則" "

8.4/10

整潔度

8.6/10

員工素質

7.4/10

設施服務

8.2/10

住宿環境和硬體

7.8/10

環保程度

評論

10/10 有夠讚

Beth

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The stay was great. The room was clean, and the bistro way good. I would stay here again
於 2024 年 3 月住了 1 晚
Ashley Wiskow 於 2024年4月11日回覆
We are so happy you enjoyed your stay with us, and the bistro! I will pass along your feedback to the departments!

10/10 有夠讚

Catherine

喜歡：整潔度、員工素質和住宿環境和硬體
Nice to have Starbucks inside. This is the only option for breakfast.
於 2024 年 3 月住了 3 晚
General Manager 於 2024年3月20日回覆
Thank you for leaving a review, we appreciate your business.

4/10 不太好

Diane

喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
The furniture shows age distress, the sheets had not been changed but the bed was made up. When I pulled the top blanket down the the bed sheets were full of black hairs. It was just disgusting. Fortunately, the person on duty at the front desk was very apologetic and took care of getting clean sheets and pillow cases. I will not be returning to this property. The Marriott family has lost the value of quality. I have a relative who was quite high in this corp org and would have been horrified if he had seen the condition of the room I was in. In addition, the phone did not work.
於 2024 年 1 月住了 1 晚
Ashley Wiskow, GM 於 2024年2月15日回覆
We do apologize for your stay with us. I appreciate your feedback and have passed it along to all departments

10/10 有夠讚

Danny

喜歡：整潔度、住宿環境和硬體和客房舒適度
Goof
於 2024 年 1 月住了 1 晚
Ashley Wiskow, GM 於 2024年2月15日回覆
Thank you for your response

6/10 一般般

Justin

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Ashley Wiskow, GM 於 2024年1月19日回覆
Thank you for staying with us

10/10 有夠讚

Carmen

喜歡：員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Ashley Wiskow, GM 於 2024年2月15日回覆
Thanks for letting us know about your stay

10/10 有夠讚

Todd

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Ashley Wiskow, GM 於 2024年1月19日回覆
Thank you for staying with us

8/10 不錯哦

kathleen

商務旅客
喜歡：整潔度和住宿環境和硬體
Great customer service
I checked in 11/14 in the afternoon and the front desk employee was a delight. Friendly and professional. Name? Something like kayesha maybe? The ac unit in the room was barely working though and needs repair. Room was clean and well maintained, but the bed was uncomfortably hard.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Julie

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Eric

於 2023 年 10 月住了 2 晚

2/10 很糟糕

ANNE

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very disappointed and unrestful! We were not warned that the morning of our stay had major renovation scheduled to remove and replace the roof! We were rattled awake at 7:30 AM (on a Sat. following a late Fri. night football game final) by what sounded like 100 people clog dancing on the roof! Then their heavy machinery noises and shouting orders to each other. We should have been warned of the disruption. I would have choose another hotel.
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Susan

喜歡：整潔度和員工素質
Rooms were dark and lighting was poor
於 2023 年 10 月住了 2 晚

8/10 不錯哦

Nicolas

喜歡：整潔度和客房舒適度
不喜歡：員工素質
Third Party Booking Issues
The hotel room was fine and as expected. Clean room, had a smart TV but it wasn’t intuitive and wouldn’t connect to our devices. However, we had a lot of issues during check in. We booked through a third party and this caused a lot of confusion for the individuals checking us in. After about 15 minutes we got checked in and were offered a free water as compensation (whatever, thanks?). The real issue was after check out. I was charged an additional 120$ two weeks after our stay. I called the hotel to figure out why and they said it was a mistake made during the check in. Luckily I caught the charge when reviewing my charges but otherwise they would’ve taken an extra 120$! I understand mistakes happen but you should’ve be well versed in third party booking and a 120$ mistake is quite a big blow in this economy. Additionally the pool was closed, the breakfast wasn’t free, and there was barely any parking as many of the spaces were sectioned off. We ended up parking across the way If you book third party to Champagne Courtyard be VERY cautious and triple check all your expenses so you don’t get doubled charged.
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Constantine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Ellen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Johnnie

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
everything
於 2023 年 8 月住了 1 晚

6/10 一般般

Jared

於 2023 年 8 月住了 2 晚

10/10 有夠讚

janelle

於 2023 年 8 月住了 1 晚

2/10 很糟糕

Wendy

商務旅客
不喜歡：整潔度和住宿環境和硬體
Not Very Good
The staff was friendly. The room was not clean; The lamp over the bed was nasty, there was an Oder that would not go away even after I spayed the deck had over a dozen cigarette buttes and debris, windows and walls were nasty. The shower had what appeared to be some kind of black mold at the base. I did not rest well at all extremely disappointed. I hate I didn’t take pictures extremely disgusted!
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Katrina

於 2023 年 7 月住了 1 晚

2/10 很糟糕

Nicole

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Our room was filthy and smelled like smoke and mildew. There was dust on every surface and mold in the shower. Housekeeping never cleaned our room.
於 2023 年 7 月住了 3 晚

10/10 有夠讚

DOUGLAS

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚

2/10 很糟糕

John

於 2023 年 6 月住了 3 晚

8/10 不錯哦

Gary

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleasant
The hotel was as expected, good overall.
於 2023 年 5 月住了 1 晚

10/10 有夠讚

Grace

家庭旅遊
喜歡：整潔度和員工素質
Nice room and comfortable bed! Property seems to be a little older. Basic convenient breakfast. Starbucks coffee was appreciated. Good service
於 2023 年 5 月住了 1 晚

8/10 不錯哦

Robert

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
於 2023 年 5 月住了 2 晚

8/10 不錯哦

Alan，Westerville

家庭旅遊
喜歡：整潔度和員工素質
I expect more from a courtyard, I had to go to the desk twice, no linen for the sofa bed. Their dining options were overpriced. and no coffee in the lobby. The elevators were too small. The bathroom was excellent. The staff was very professional.
於 2023 年 5 月住了 1 晚

6/10 一般般

Mary，Chapel Hill

喜歡：住宿環境和硬體
What is the point of wifi with no internet? It did not work and I had work I needed to do.
於 2023 年 5 月住了 2 晚

6/10 一般般

Leah

家庭旅遊
不喜歡：住宿環境和硬體
於 2023 年 5 月住了 1 晚

6/10 一般般

Samantha

家庭旅遊
喜歡：員工素質
不喜歡：整潔度
our rooms smelled asthough they were trying to cover up lots of cigarettes smell. It made it very uncomfortable to be in the rooms and very difficult to sleep. It gave it a very dirty feel. Would not recommend.
於 2023 年 5 月住了 2 晚

8/10 不錯哦

Patrice

家庭旅遊
喜歡：整潔度和員工素質
Hallway carpets were stained and floors had sticky spots
於 2023 年 5 月住了 2 晚

8/10 不錯哦

Julie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I was happy with my stay. However, the room wasn't very soundproof, could hear people above me walking around and some noise from the parking lot. Strong disinfectant/cleaning product odor in the hall at check in was covering obvious pot smell (legal in Illinois). I'm pot friendly so it didn't bother me, others might be. The furnishings were nice. Lighting a bit muted for me. The Bistro was convenient yet overpriced. I loved the shower. The rain head and the body wash made for a relaxing and refreshing experience.
於 2023 年 4 月住了 2 晚

2/10 很糟糕

Bianca

於 2023 年 4 月住了 1 晚

10/10 有夠讚

christina，monee

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very friendly upon our late arrival for Mom's weekend at UIUC. We had cute little moms welcome back waiting for us in our room. We were also surprised they had complimentary breakfast, which I didn't see on the site. The breakfast had a very nice selection of items. Very pleased with our stay, will definitely stay again.

10/10 有夠讚

Jennifer

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I reserved the executive suite for a Valentine’s weekend. The staff was incredibly friendly and attentive, the bed very comfortable, the room clean, and the lighting flattering. No complaints!
於 2023 年 2 月住了 1 晚

8/10 不錯哦

debra

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything was good
於 2023 年 1 月住了 1 晚

10/10 有夠讚

GLENDA

於 2022 年 12 月住了 1 晚

8/10 不錯哦

Darren

寵物同遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice staff, Breakfast needs some work not Very good

2/10 很糟糕

David

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
The furniture in the room was uncomfortable, the bathroom was dirty, and there were ants in the room. Really gross.
於 2022 年 10 月住了 2 晚

10/10 有夠讚

Brian

於 2022 年 10 月住了 1 晚

2/10 很糟糕

Cori，Hazel green

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
States it has a restaurant and bar.and its not open. False information provided about amenities.
於 2022 年 10 月住了 1 晚

8/10 不錯哦

Karl

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 1 晚

10/10 有夠讚

Laurie

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
1 night stay
The hotel stay was wonderful and the breakfast was good too
於 2022 年 9 月住了 1 晚

8/10 不錯哦

Helen

於 2022 年 9 月住了 1 晚

6/10 一般般

Harris，Surrey

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
The hotel was not well maintained. However, the location and staff were excellent.
於 2022 年 8 月住了 7 晚

4/10 不太好

Yolanda

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
Not for me
This was not expected. Never again
於 2022 年 7 月住了 6 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice facility. Staff was friendly and helpful.
於 2022 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
Room was good and bed comfortable. Breakfast was barely passable with stale bagels - just had yogurt. Coffee was not good.
於 2022 年 6 月住了 1 晚

8/10 不錯哦

Brian

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Clean rooms and very nice staff. The pool area was closed for maintenance. We luckily could walk to the Fairfield Inn and use their pool. Also no room service as advertised.
於 2022 年 6 月住了 1 晚

6/10 一般般

Nicholas

於 2022 年 6 月住了 1 晚