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雪松溫德姆速 8 飯店的評分

2 out of 5
雪松溫德姆速 8 飯店
145 N 1550 W, Cedar City, UT

評論

7.2

不錯哦

10 分，有夠讚；1003 則評論中有 265 則" "
8 分，不錯哦；1003 則評論中有 337 則" "
6 分，一般般；1003 則評論中有 217 則" "
4 分，不太好；1003 則評論中有 97 則" "
2 分，很糟糕；1003 則評論中有 87 則" "

7.4/10

整潔度

7.8/10

員工素質

6.6/10

設施服務

7.0/10

住宿環境和硬體

7.0/10

環保程度

評論

6/10 一般般

haiwen

於 2023 年 12 月住了 1 晚
Guest Relations 於 2023年12月21日回覆
Thank you for your review. Please come again

4/10 不太好

Kuo

團體旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
there were bugs on my beg and the sheet very dirty
Guest Relations 於 2023年6月19日回覆
We appreciate the time you took to leave a review. We apologize if there was a problem with your housekeeping. If we are made aware of a problem we will always handle the situation for the guests.

10/10 有夠讚

jun

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 1 晚

8/10 不錯哦

CHRISTINA YUMEI

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 9 月住了 1 晚
Guest relations 於 2018年12月17日回覆
Thank you for your review. We appreciate your stay with us. Please come see us again.

8/10 不錯哦

Joel，Urbana

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
working on improvements at the motel when we visited. owners were very helpful
於 2024 年 5 月住了 1 晚

4/10 不太好

Jordan

團體旅遊, 家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Very old and super basic. Like back to the 80s basic.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Rayla

喜歡：整潔度和員工素質
於 2024 年 4 月住了 1 晚
Guest Relations 於 2024年5月2日回覆
Thank you for leaving us a review.

10/10 有夠讚

Holly

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Guest Relations 於 2024年5月2日回覆
We appreciate you leaving us a review.

6/10 一般般

Ricardo

親子旅遊
We were supposed to stay 2 night we only stayed one night and left but there were other reason we left other then the hotel if the hotel was nicer we would have stayed the second night
於 2024 年 4 月住了 2 晚
Guest Relations 於 2024年5月2日回覆
Thank you for leaving us a review. We hope you enjoyed the rest of your trip.

6/10 一般般

Julie

家庭旅遊
不喜歡：設施服務
It was fine.
於 2024 年 4 月住了 1 晚
Guest Relations 於 2024年5月2日回覆
Thank you for leaving us a review. We hope your rest of your travels was good.

6/10 一般般

Cheri

家庭旅遊
Hotel looked like an Apartment Building with a Super 8 logo above doorway. Elevator door stuck half open. Apartment door was almost broken and hard to close. The bathtub looked like it hadn’t been scrubbed clean. The base of the bed stuck out causing me to get a significant bone bruise on my lower thigh.
於 2024 年 4 月住了 3 晚
Guest Relations 於 2024年5月2日回覆
Thank you for leaving us a review. We apologize for the room, we addressed this issue to the housekeepers and maintenance we do take theses issues serious. We hope you enjoyed the rest of your trip.

2/10 很糟糕

Mary Jo

於 2024 年 4 月住了 1 晚

8/10 不錯哦

Michelle

喜歡：員工素質和住宿環境和硬體
Staff was great it is an older hotel so expect that
於 2024 年 4 月住了 2 晚
Guest Relations 於 2024年5月2日回覆
We appreciate the review. We will share this review with the staff, We hope to see you again.

2/10 很糟糕

Mariam

不喜歡：整潔度、員工素質和住宿環境和硬體
10 days later we still haven’t received a security deposit and my mom didn’t have wifi the 4 days she stayed at the hotel
於 2024 年 4 月住了 4 晚
Guest Relations 於 2024年5月2日回覆
Thank you for leaving us a review. We apologize about the security deposit we do keep if rooms was damaged but the security deposit is always returned, and unfortunately the Wi-Fi was down due to technical difficulties. We do hope you traveled safety.

8/10 不錯哦

Jamie

於 2024 年 3 月住了 5 晚
Guest Relations 於 2024年5月11日回覆
Thank you for leaving us a review.

10/10 有夠讚

Warren，Okotoks

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Guest Relations 於 2024年5月11日回覆
Thank you for the Review.

8/10 不錯哦

James

喜歡：整潔度、員工素質和住宿環境和硬體
A quiet motel, easily accessible off the freeway. Basic and simple in nature, room was comfortable. Property shows some signs of age, and certainly is not luxurious, but overall was a good stay.
於 2024 年 4 月住了 1 晚
Guest Relations 於 2024年5月3日回覆
We appreciate the nice review. We also love to hear your experience and how comfortable the room was.We do hope to see you soon.

4/10 不太好

Armando

情侶出遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Rundown property, not well maintained.
於 2024 年 4 月住了 1 晚
Guest Relations 於 2024年4月13日回覆
Thank you for taking time to review your stay. We apologize that our hotel was not at your standard. We do regular maintenance of our motel every few months We are working on washing carpets at this time. again thank you and hope to see you soon

10/10 有夠讚

JD

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Bed was comfortable,room was quiet.
於 2024 年 4 月住了 1 晚
Guest Relations 於 2024年4月13日回覆
Thank you for great review. we hope to serve you again in future

10/10 有夠讚

David

喜歡：整潔度和設施服務
Very friendly and helpful staff
於 2024 年 4 月住了 1 晚
Guest Relations 於 2024年4月13日回覆
Thank you for great review. we hope to serve you again in future.

10/10 有夠讚

Andrew

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great service will stay again
於 2024 年 4 月住了 1 晚
Guest Relations 於 2024年4月13日回覆
Thank you for great review. we hope to serve you again in future.

8/10 不錯哦

Paul

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Guest Relations 於 2024年4月13日回覆
Thank you for great review. we hope to serve you again in future. Our staff appreciate your positive feedback

6/10 一般般

Elodie

喜歡：整潔度
Weird smell in the bathroom, the WiFi wasn’t working but not too bad in general.
於 2024 年 4 月住了 1 晚
Guest Relations 於 2024年4月13日回覆
Thank you for taking time to review your stay. we did have Wi-Fi problem but it's all good now. We hope to serve you again in future with working Wi-Fi

8/10 不錯哦

Polina

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Guest Relations 於 2024年4月13日回覆
Thank you for great review. we hope to serve you again in future.

8/10 不錯哦

Hyejin

喜歡：整潔度、員工素質和住宿環境和硬體
Convenient location. Breakfast was really simple.
於 2024 年 4 月住了 2 晚
Guest Relations 於 2024年4月13日回覆
Thank you for great review. we hope to serve you again in future.

2/10 很糟糕

Donoven

Clueless staff, very poor customer service
於 2024 年 4 月住了 1 晚
Guest Relations 於 2024年4月13日回覆
Thank you for taking time to review your stay. Our staff are well trained unless something out of our control or knowledge. Let us know how we can serve you better in your future stay.

6/10 一般般

Samantha

喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Guest Relations 於 2024年4月13日回覆
Thank you for your stay with us and review. we will try to better our self to earn better review in future.

6/10 一般般

Sherri

喜歡：員工素質和設施服務
不喜歡：住宿環境和硬體
The washroom floor behind the door was very dirty. At first glance, it appeared the toilet was clean as they had a sani strip on it, however, taking the strip off the seat and looking down onto the bottom sides of the toulet, it was disgusting. The drains on sink and tub didnt drain well.
於 2024 年 3 月住了 1 晚
Guest Relations 於 2024年4月5日回覆
Thank you for leaving us a review. We apologize for the room we let the housekeeping know of this issue. We hope you enjoyed the rest of your trip

4/10 不太好

townsend

於 2024 年 3 月住了 1 晚
Guest Relations 於 2024年5月2日回覆
Thank you for the review.

6/10 一般般

James

It’s 50/50 to go back
於 2024 年 3 月住了 1 晚
Guest Relations 於 2024年4月5日回覆
Thank you for leaving us a review.

2/10 很糟糕

Gwen

於 2024 年 3 月住了 1 晚
Guest Relations 於 2024年5月2日回覆
We appreciate your review.

8/10 不錯哦

dannielle

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and polite
於 2024 年 3 月住了 1 晚
Guest Relations 於 2024年4月5日回覆
Thank you leaving us a review. We hope to see you soon.

6/10 一般般

matt

不喜歡：整潔度和住宿環境和硬體
It was dirty out around the property
於 2024 年 3 月住了 1 晚
Guest Relations 於 2024年4月5日回覆
Thank you leaving us a review.

8/10 不錯哦

Taizivei

喜歡：整潔度和員工素質
於 2024 年 3 月住了 1 晚
Guest Relations 於 2024年4月5日回覆
Thank you for leaving us review.

8/10 不錯哦

Jean

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff was very friendly. It was nice to have an elevator rather than hauling luggage up the stairs. The fitted sheets do not fit/stay on the mattress. It was convenient to have breakfast, however, all that was offered was carbs. Those of us who have to watch our carb/sugar intake were out of luck.
於 2024 年 3 月住了 1 晚
Guest Relations 於 2024年4月5日回覆
Thank you for leaving us a review. We are sorry the super start breakfast didn't meet your needs. We do hope your rest of the trip was safe.

10/10 有夠讚

Mathew

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful stay
於 2024 年 3 月住了 1 晚
Guest Relations 於 2024年4月5日回覆
Thank you for leaving us review. We hope to see you soon.

2/10 很糟糕

Michele

情侶出遊
不喜歡：整潔度、員工素質和設施服務
Mel, the manager was very rude and unprofessional. He is very short, demanding, condescending and confrontational with his guest. He created an issue with us and when he realized he was in the wrong and couldn't get out of the lies he made up in hopes to try and rectify the issue in the first place, he said we were annoying and made his other employee deal with us correctly and he left.
於 2024 年 3 月住了 1 晚
Guest Relations 於 2024年3月14日回覆
Thank you for leaving us a review. We apologize you had a issue with the manager. We hope you enjoyed the rest of your travels.

10/10 有夠讚

Russell

於 2024 年 3 月住了 1 晚
Guest Relations 於 2024年4月5日回覆
Thank you for the review.

6/10 一般般

William Jarrod

家庭旅遊
不喜歡：員工素質和住宿環境和硬體
Our room had broken ceramic tiles on the floor that could have easily cut a foot. TV remote didn’t work. Trash left on floor by bed.
於 2024 年 3 月住了 2 晚
Guest Relations 於 2024年3月14日回覆
Thank you for leaving us a review. We apologize about the room condition. We have informed the maintenance about this issue we take theses matters serious.

10/10 有夠讚

Ashley

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice
於 2024 年 2 月住了 1 晚
Guest Relations 於 2024年3月8日回覆
Thank you for leaving us a review.

6/10 一般般

Adrianna

於 2024 年 3 月住了 1 晚
Guest Relations 於 2024年4月5日回覆
Thank you for leaving us a review.

10/10 有夠讚

JC

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Really clean hotel, and really helpful staff. The cleanliness of the room was great, the cleaning staff did a great job.
於 2024 年 2 月住了 3 晚
Guest Relations 於 2024年3月2日回覆
Thank you for leaving us a review. We appreciate the kind words towards our staff. and your experience was comfortable and clean. We hope to see you soon.

4/10 不太好

Sue

不喜歡：住宿環境和硬體
For the price the property is in very poor. condition
於 2024 年 2 月住了 1 晚
Guest Relations 於 2024年3月2日回覆
Thank you for leaving us a review.

8/10 不錯哦

Preston

情侶出遊
喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
Heads up! If you are under 21 years old you wont be able to get a room here! I almost got kicked out but the clerk was very nice and understanding that i payed online and it said nothing about that. There were also rat traps in our room which was freaky at first but didnt ruin the night. The bath was very nice. I did end up with rashes from the bed sheets but they were gone in a week... so thats a little worrying 😟.
於 2024 年 2 月住了 1 晚
Guest Relations 於 2024年2月24日回覆
Thank you for leaving us a review. We do apologize for the inconvenience you experienced while staying in your room, we will talk to our housekeepers and staff about this issue. we hope you enjoyed the rest of your trip.

2/10 很糟糕

Vanessa，Saint Lin Laurentides

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Très mal insonorisé. Lit et oreiller peu confortable. La douche coulait lorsqu'on flushait la toilette. Il y avait du brun dans le fond de la douche. 1 nuit pour 200$ c'est vraiment trop cher, c'est insultant. Le déjeuner du matin était gratuit, mais il ne restait plus rien et l'employé ne remplissait pas. Sans oublié que l'ascenseur était en piteuse état.
於 2024 年 2 月住了 1 晚
Guest Relations 於 2024年2月24日回覆
Thank you for leaving us a review. We do apologize your stay was not comfortable. We let our housekeepers and staff know about this issue.Our super start breakfast starts at 6am till 9am. we hope you enjoy your rest of your trip.

6/10 一般般

Paul

情侶出遊
Comfortable rooms, fair acomodations for price point. Would stay again.
於 2024 年 1 月住了 1 晚
Guest Relations 於 2024年2月15日回覆
Thank you for leaving us a review. We are happy to hear you enjoyed your stay with us, we welcome you back to stay looking forward to seeing you again.

2/10 很糟糕

Odyke

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bedbugs in Super 8
There were bedbugs in the rooms and i got severely bitten by bedbugs, had to run from the hotel
Bedbugs on the bed in Super 8 by Wyndham in Cedar city UT
於 2024 年 2 月住了 1 晚
Guest Relations 於 2024年2月15日回覆
Thank you for the review. We are sorry that your room had bugs, we have taken care of problem so there want be a issue again. we hope you have a good rest of your trip.

10/10 有夠讚

Paul

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A place to spend the night
於 2024 年 1 月住了 1 晚
Guest Relations 於 2024年1月26日回覆
Thank you for leaving us a review.

4/10 不太好

Karl

不喜歡：設施服務和住宿環境和硬體
Lobby and check-in was cluttered. Door to room was not hung right, screws loose on hinges caused door to have to be lifted to close. Only one channel on TV. Room was minimal at best, furniture marginal. Water pressure low in shower. Great compared with camping!
於 2024 年 1 月住了 1 晚
Guest Relations 於 2024年1月17日回覆
Thank you for leaving us a review. we have informed maintenance about the door problem. We apologize your stay her with us was not so good. We hope that you enjoy the rest of your travel's.

4/10 不太好

Diane

不喜歡：整潔度、設施服務和住宿環境和硬體
The place needs renovating. My room smelled of cigarette smoke terribly, the tv didn’t work which I didn’t care to ask about, the heating unit kept cycling through when turned off and it was extremely loud. I went to the lobby at 6:30am for breakfast and the lights were off. There was only cereal and the coffee was cold so it might have been from the day before.
於 2024 年 1 月住了 1 晚
Guest Relations 於 2024年1月17日回覆
Thank you for leaving a review. We apologize you had a poor experience with super 8, we had maintenance check on the issues in that room, also our super start breakfast was running late due to our short staff. we hope the rest of your travels went well.