外觀

宿霧紅色星球飯店的評分

3 out of 5
宿霧紅色星球飯店
36 Archbishop Reyes Avenue, Cebu

評論

8.0

非常好

10 分,有夠讚;1002 則評論中有 320 則" "
8 分,不錯哦;1002 則評論中有 429 則" "
6 分,一般般;1002 則評論中有 166 則" "
4 分,不太好;1002 則評論中有 59 則" "
2 分,很糟糕;1002 則評論中有 28 則" "

8.6/10

整潔度

8.4/10

員工素質

7.2/10

設施服務

8.0/10

住宿環境和硬體

8.4/10

環保程度

評論

4/10 不太好

Chi Hung

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
看到有兩間高平價是前幾年,現今已殘舊不堪,附近有間價錢差唔多比佢管理好的酒店,應該令這家酒店有進步!
Nerizza 於 2023年4月7日回覆
Dear Chi Hung,Thank you for your feedback and for letting us know what areas you did not like during your stay. We shall make it an area to focus and improve on the next time. Thank you for staying with us and looking forward to welcome you back soon. In the meantime, do stay safe!Sincerely yours,Nerizza Imelda C. BorbajoFront Office Supervisor-OIC

10/10 有夠讚

KAI-YEH

於 2020 年 2 月住了 1 晚

8/10 不錯哦

真實旅客

於 2020 年 1 月住了 2 晚
Cana 於 2020年1月22日回覆
Dear Valued Guest, Thank you for the very good rating and for choosing Red Planet. We really appreciate your taking the time to rate us during your recent stay and we are very happy to know that it was to your satisfaction. It was our pleasure to serve you and we look forward to serve you again on your future visits. Sincerely yours, Maria Linda B. Asumo Front Office Supervisor

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
搭飛機前或是只睡一晚的適合住這邊
於 2020 年 1 月住了 1 晚
Cana 於 2020年1月23日回覆
Dear Valued Client, We are most concerned with the satisfaction of our guests and your positive feedback is of great value to us. Thank you for the very good rating and for staying with us. We really appreciate your taking the time to rate your stay. It was our pleasure to serve you and looking forward to serve you again on your next visit to Cebu Sincerely yours, Maria Linda B. Asumo

6/10 一般般

真實旅客

商務旅客
喜歡:員工素質
沒有冰箱 冷氣太吵 浴室排水不良 洗個澡水都溢出浴室
於 2019 年 12 月住了 4 晚
Cana 於 2020年1月22日回覆
Dear Valued Guest, We regret to learn that the experience of your visit was not to your satisfaction due to the Noisy Airconditioner and poorly drained bathroom. Nevertheless, be rest assured that we will continually strive to ensure that our facilities are clean and in tip top condition. Thank you for your feedback and for choosing Red Planet. We hope that this isolated incident will not deter you from giving us another chance to prove that this is not the standard experience our guests get when they leave. Thanks, Maria Linda B. Asumo Front Office Supervisor

10/10 有夠讚

CHIA-LAI

於 2019 年 11 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
性價比高
位置在大型購物商場附近, 方便買完回房, 不用走太遠, 房間十分乾淨, 就是有點小, 如果旅行匧太多就不太方便打開, 性價比高
於 2019 年 9 月住了 1 晚
Djana A. Cometa, Front Office Supervisor 於 2019年10月9日回覆
Dear 性價比高, Thank you for leaving us a wonderful feedback. It is nice to know that you had an enjoyable stay and our location was to your wanting. We look forward in welcoming you back soon. Truly yours,

6/10 一般般

tingyu

喜歡:員工素質
經濟實惠喔
經濟實惠
於 2019 年 2 月住了 4 晚
Djana A. Cometa, Front Office Supervisor 於 2019年7月8日回覆
Dear 經濟實惠喔, Thank you for taking the time to give us your feedback. It nice to know that you find our property an affordable place to stay. We thank you for staying with us. We look forward in welcoming you back soon. Sincerely yours,

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 5 月住了 1 晚
Djana 於 2019年5月26日回覆
Dear Valued Guest, Thank you for taking the time to give us a high rating during your stay. We hope to serve you next time. Sincerely yours, Djana A. Cometa Front Office Supervisor

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
除了房間冷氣聲音太大,有點影響入睡,其他都還不錯,樓下還有7-11很方便。
於 2019 年 4 月住了 2 晚
Djana 於 2019年5月19日回覆
Dear Guest, It is with regret that you experienced some concerns on the air-conditioned unit during your stay. Rest assured that we have relayed it to the proper personnel to check. We are thankful for your time to give us a feedback as this is one way to know how we can improve on our services. We still hope to be of service to you the next time. Sincerely yours, Djana A. Cometa Front Office Supervisor

8/10 不錯哦

Pui Ling

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 1 晚
Cana 於 2019年3月11日回覆
Dear Pui Ling, Thank you for choosing Red Planet and for the very good rating. We are most concerned with the satisfaction of our guests and your positive feedback is of great value to us. It was our pleasure to serve you and looking forward to serve you again soon. Sincerely yours, Maria Linda B. Asumo Front Office Supervisor

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 2 月住了 5 晚
Cana 於 2019年2月13日回覆
Dear Valued Guest, Greetings from Red Planet Cebu. Thank you for the perfect rating and for making us your choice during your stay in Cebu. We are very happy to know that you had a memorable stay. We look forward to having you again soon! Sincerely yours, Maria Linda B. Asumo Front Office Supervisor

6/10 一般般

Chenni

The room is quite basic, really basic, which is OK for a short stay before an early-in-the-morning flight. The sound came along with opening the room door is annoying. Guests on the same floor made quite loud noise at the night we stay, and I was terrified since I didn’t understand the language and thought there was a fight outside my room. Taxifare to airport is 350p.
於 2019 年 2 月住了 1 晚
Cana 於 2019年2月5日回覆
Dear Valued Guest, Thank you for your feedback and for the rating. We have taken your statement on the issue with the loud noise on the other room during your stay and is greatly disturbed that this affected the comfort of your stay. We genuinely offer our apologies even if it cannot anymore undo the outcome of your experience. Rest assured that we will continually take action to address said concern. Thank you for choosing Red Planet Cebu and we hope that this has not put you off for a return stay with us again to manifest that this is not the usual experience our guests get. Sincerely yours, Maria Linda B. Asumo Front Office Supervisor

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 1 晚
Cana 於 2018年12月31日回覆
Good Afternoon Anonymous, Greetings from Red Planet Hotels Cebu. Thank you for the perfect rating and for choosing Red Planet Cebu. It was our pleasure to serve you and we look forward to serve you again soon. Happy Holidays. Sincerely yours, Cana

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
近Ayala
飯店位於Ayala步行約5分鐘可到達的地方,飯店1樓即是7-11,整體生活機能還算不錯。房間基本清潔皆具水準,但飯店偶爾會有小螞蟻出現,食物置放可能需要留意。
於 2018 年 9 月住了 1 晚
grace 於 2018年9月26日回覆
Dear Guest, Thank you for the perfect rating and for choosing Red Planet. We really appreciate your taking the time to share your feedback and rate your stay. It is a pleasure to know that it was to your satisfaction. Rest assured pest control spraying is being done regularly for ants and rodents. We value our reputation on cleanliness and is serious in implementing measures to keep it that way. Thank you for letting us know of this concern. We look forward to serve you again soon. Truly yours, Grace Salut Hotel Manager

8/10 不錯哦

真實旅客

地點便利,房間也乾淨!
於 2018 年 8 月住了 1 晚
grace 於 2018年9月11日回覆
Dear Guest, Thank you for your feedback and for the very good rating. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for choosing Red Planet and we look forward to serve you again soon. Truly yours, Grace Salut Hotel Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 8 月住了 1 晚
grace 於 2018年8月22日回覆
Dear Guest, Thank you for the 4 rating and for choosing Red Planet. We really appreciate your taking the time to rate your stay and happy to know that it was to your satisfaction. We look forward to serve you again soon. Truly yours, Grace Salut Hotel Manager

8/10 不錯哦

cony,香港

喜歡:員工素質
還可以
洒店很近我們要去的景點,例如ayala mall 樓下也有7-11 去sm mall或碼頭,職員會熱心幫你叫taxi 去每個地方也方便,taxi不到200php就到了 房間很小,普通,不過對於我倆來說足夠了。只是覺得房間內沒熱水機或煲水的機器,也沒有小雪櫃或杯子,有點不方便。而且冷氣怪怪的,半夜會有點熱。 早餐我們選了自助餐,是要到旁邊的洒店吃,不遠,走4分鐘便到,很好吃
於 2018 年 8 月住了 3 晚
grace 於 2018年8月18日回覆
Dear cony, Thank you for your feedback and for letting us know what you like and don't like about your stay as it is through feedback like this that we will be able to continually improve in giving the best service to our guests. Thank you for choosing Red Planet and we look forward to serve you again soon. Truly yours, Grace Salut Hotel Manager

10/10 有夠讚

KOHSUN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
乾淨 地理位置優越 值得推薦
於 2018 年 7 月住了 3 晚
grace 於 2018年8月10日回覆
Dear Kohsun, We are most concerned with the satisfaction of our guests and your positive feedback is of great value to us. Thank you for taking the time to share it with us. Thank you for choosing Red Planet and we look forward to serve you again soon. Truly yours, Grace Salut Hotel Manager

8/10 不錯哦

HsinYi

喜歡:整潔度和員工素質
適合睡覺的地方,還不錯
服務態度好,飯店位置很好,走路3分鐘到ayala mall,價格便宜,但也因為便宜所以房間非常小,只附浴巾吹風機跟三合一沐浴乳,適合離開宿霧市前一晚稍作休息。
於 2018 年 7 月住了 2 晚
grace 於 2018年7月31日回覆
Dear Mr. Hsin Yi, Thank you for your feedback and for sharing with us what you like and don't like during your stay. We regret that we cannot anymore undo the room size to fit to your expectation but rest assured that we will continually look for ways to serve you better. Thank you for choosing Red Planet and we look forward to serve you again soon. Truly yours, Grace Salut Hotel Manager

8/10 不錯哦

lynn

喜歡:整潔度、員工素質和客房舒適度
於 2018 年 6 月住了 3 晚
grace 於 2018年7月6日回覆
Dear Mr. Lynn, Thank you for the very good rating and for choosing Red Planet. We really appreciate your taking the time to rate your stay and happy to know that it was to your satisfaction. We look forward to serve you again soon. Truly yours, Grace Salut Hotel Manager

8/10 不錯哦

Po Hsiung,Taiwan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
還不錯
房間小,但讓人感到舒服,地點非常便利,價格正常。
grace 於 2018年4月30日回覆
Dear Po Hsiung, Thank you for your feedback and for the very good rating. We really appreciate your taking the time to let us know of your satisfaction. Thank you for choosing Red Planet and we look forward to serve you again soon. Truly yours, Grace Salut Hotel Manager

10/10 有夠讚

Tsolin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect location, comfort hotel in city center.
Very good location. 7-11store is just on the ground. In front of Ayala Mall, nice shopping area. To the port or historical area are 10~15 mins. From airport to hotel 30 ~ 40 mins by taxi or my bus. Recommended to stay in this hotel.
於 2018 年 1 月住了 2 晚
grace 於 2018年1月24日回覆
Dear Mr. Tsolin, Thank you for your feedback and for the perfect rating. We are most concerned with the satisfaction of our guests and your positive feedback is of great value to us. Thank you for choosing Red Planet and we look forward to serve you again soon. Truly yours, Grace Salut Hotel Manager

6/10 一般般

真實旅客

喜歡:員工素質
Location is great, and the house of Lechon is neaby, a plus!
於 2017 年 12 月住了 3 晚
grace 於 2018年1月5日回覆
Dear Guest, Thank you for your feedback and for taking the time to share it with us. Thank you for choosing Red Planet and we look forward to serve you again soon. Truly yours, Grace Salut Hotel Manager

6/10 一般般

真實旅客

喜歡:整潔度
good location
the location is nice, close to ayala mall and house of Lechon!
於 2017 年 12 月住了 2 晚
grace 於 2018年1月5日回覆
Dear Guest, Thank you for your feedback. It would be much appreciated if details can be provided which areas you think we can still do better as it is through your feedback that you can help us improve. Thank you for choosing Red Planet and we hope to hear from you soon. Truly yours, Grace Salut Hotel Manager

8/10 不錯哦

J,Taiwan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location. Clean room. Powerful hot shower water.
於 2017 年 11 月住了 1 晚
grace 於 2017年11月26日回覆
Dear J, Thank you for your feedback and for the 4 star rating. We really appreciate your taking the time to share your positive feedback with us. Thank you for choosing Red Planet and we look forward to serve you again soon. Truly yours, Grace Salut Hotel Manager

8/10 不錯哦

柄仁

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
價錢便宜,地理位置方便
地理環境不錯,隔壁就是百貨公司!服務人員親切!
於 2017 年 11 月住了 1 晚
Dear Guest, Thank you for your feedback and for the 4 star rating. It is great to know that it was a good stay. Thank you for choosing Red Planet and we look forward to serve you again soon. Truly yours, Grace Salut Hotel Manager

6/10 一般般

真實旅客

不喜歡:客房舒適度
靠近百貨公司的飯店
樓下有7-11方便但沒冰箱離賣場近…………………………………………………………………………………………
於 2017 年 9 月住了 3 晚
grace 於 2017年10月3日回覆
Dear Guest, Thank you for your feedback and for sharing it with us. Your business is important to us and by telling us what you like and don't like about your stay, you are helping us improve. Thank you for choosing Red Planet and we look forward to serve you again soon. Truly yours, Grace Salut Hotel Manager

8/10 不錯哦

Edward

喜歡:整潔度、住宿環境和硬體和客房舒適度
Good Location
The location is very good. 2 minutes walking distance to go into the big shopping mall. it's easy to get almost everything you need there.
於 2017 年 8 月住了 2 晚
Dear Mr. Edward, Thank you for your feedback and for the 4 star rating. It's a pleasure to know that it was a very good stay. Thank you for choosing Red Planet and we look forward to serve you again soon. Truly yours, Grace Salut Hotel Manager

8/10 不錯哦

Chiao-Wen

喜歡:整潔度、員工素質和住宿環境和硬體
Cp值還行
價格來說住宿品質還行 雖然房間沒附牙刷牙膏 房間芳香劑味道很重 但對的起這個價位 離Ayala mall步行只需3分鐘 交通便利
於 2017 年 8 月住了 2 晚
Dear Mr. Chiao Wen, Thank you for your feedback and for the 4 star rating. We are happy to know that it was a very good stay. Thank you for choosing Red Planet and we look forward to serve you again soon. Truly yours, Grace Salut Hotel Manager

8/10 不錯哦

YU WEN

喜歡:員工素質
附近有點吵雜
於 2017 年 7 月住了 2 晚
Dear Mr. Yu Wen, Thank you for your feedback and for the 4 star rating. Thank you very much for taking the time to let us know of your experience and our apologies for the inconvenience on noise. We hope that we left you with enough reason to stay with us again. Truly yours, Grace Salut Hotel Manager

8/10 不錯哦

Jung-Shu

喜歡:整潔度和員工素質
便宜舒適的旅館
雖然旅館不大,房間裡沒有冰箱。但是房間乾淨整齊,而且距離Ayala mall很近,生活機能還不錯。
於 2017 年 6 月住了 1 晚
Dear Mr. Jung Shu, Thank you for your feedback and for the 4 star rating. We are most concerned with the satisfaction of our guests and your positive feedback is of great value to us. We look forward to your next visit soon. Truly yours, Grace Salut Hotel Manager

10/10 有夠讚

SHENG YI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
距離ayala mall大約7分鐘
Dear Sheng Yi, Thank you for your feedback and for the perfect rating. Your positive feedback is very important to us. Thank you for taking the time to share it with us. We look forward to another visit soon. Truly yours, Grace Salut Hotel Manager

8/10 不錯哦

YAOCHUN

喜歡:整潔度、員工素質和客房舒適度
Cp值高的飯店,對面就是大型mall,地點很好。
Dear Yaochun, Thank you very much for your feedback and for the 4 star rating. We are happy to know of your positive experience. Thank you for choosing Red Planet during your stay in Cebu. We look forward to more visits in the future. Truly yours, Grace Salut Hotel Manager

8/10 不錯哦

serena,台北

喜歡:員工素質
不喜歡:整潔度
近市區
近市區 有給小費的話他們都滿欣喜開心的 不多就20p 偷偷問我們住幾號房 想知道我們來自哪裡 基本市區的交通都有些擁擠
grace 於 2017年4月12日回覆
Dear Ms Serena, Thank you for our feedback and for the very good rating. We are happy that you enjoyed your stay. Thank you for choosing Red Planet and we look forward to have the pleasure of serving you soon. Truly yours, Grace Salut Hotel Manager

8/10 不錯哦

係亞,Taipei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常接近Ayala mall跟公車站,很方便
這邊半夜也會有計程車在門口,不用擔心交通問題。不過我出入都是搭Uber(Grab),很方便。 雖然路口常有喇吧聲音,但9F不至於太吵 床軟硬適中 吹風機風力強 浴室門不能合起來,容易噴水外,沒啥好挑剔的了
grace 於 2017年4月6日回覆
Dear Kakari Tsuguru, Thank you for your feedback. Despite some areas which were not acceptable we are glad that you still rated your stay very good. We will have the maintenance look into your concerns. We look forward to another visit soon. Truly yours, Grace Salut Hotel Manager

8/10 不錯哦

CHIH-CHIEH

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Dear Mr. Chih-Chieh, Thank you for giving your stay a 4 star rating. We are happy to know that you had a good stay. Thank you for choosing Red Planet. Looking forward to another visit soon. Truly yours, Grace Salut Hotel Manager

6/10 一般般

CHINHAO

不喜歡:整潔度、員工素質和客房舒適度
Only the location is good.
General Manager 於 2017年1月25日回覆
Dear Chinhao, We truly regret that the location is the only good aspect you find in your stay. Thank you for sharing your comments. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. We hope that you will continue to choose to stay with us on your next visit. Truly yours, Grace Salut Hotel Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Alume,Taipei

喜歡:整潔度、員工素質和住宿環境和硬體
靠近市區
簡單乾淨,適合跑行程飯店只睡覺的旅程, 旁邊有三個mall可逛,2間Jollibee , 很多餐廳,飯店樓下就是7-11也很方便
grace 於 2016年12月14日回覆
Dear Alume, Thank you for taking the time to share your feedback with us. We are very happy to know that you have enjoyed your stay and that we have met most of your expectations in terms of cleanliness and convenience. We look forward to have the pleasure of serving you again soon. Truly yours, Grace Salut Hotel Manager

6/10 一般般

TIK YEE

適合小資族,樓下就有便利商店很方便
附近有大型的購物中心很方便
General Manager 於 2016年12月12日回覆
Dear Anonymous, Thank you very much for your comment and for choosing Red Planet during your visit to Cebu. We are happy to know that our proximity to the mall met your requirement. We thank you very much for your patronage and we look forward to another visit very soon. Truly yours, Grace Salut Hotel Manager

10/10 有夠讚

Doris,Taiwan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location
It was really close to the Ayala Mall where you can go shopping or grab something to eat. All the staff are so friendly to my brother and me.They helped us with making a reservation of taxi. I recommend this hotel for the people who is the first time to come here and you won't be disappointed about it.
grace 於 2016年12月12日回覆
Dear Doris, Thank you very much for taking the time to let us know of your feedback. Your praise for the service of our staff is very much appreciated. Your comments inspire us to strive harder in servicing our guests. We are very happy to know that you and your brother had a perfect stay. We look forward to have the pleasure of serving you again soon. Truly yours, Grace Salut Hotel Manager

6/10 一般般

真實旅客

不喜歡:客房舒適度
房間很小像日本商務旅館,沒有提供備品,冷氣機的聲音很大,不知道為什麼房間內感覺很潮濕。但位置不錯旁邊有mall和按摩店。
grace 於 2016年10月12日回覆
Dear Anonymous, Thank you very much for your comment and for choosing Red Planet Hotel during your visit to Cebu. It is regrettable to know that the room size and airconditioning noise did not provide the comfort you expected of your stay. Please accept our apologies. Once again, thank you for your feedback and we hope we do get the chance to welcome you back in the future. Truly yours, Grace Salut Hotel Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和客房舒適度
距離市區百貨很近
飯店乾淨,整齊 舒服 同等價位cp很高 ,距離市區百貨很近 走路5分鐘就可以到達 樓下有7-11機能便利
grace 於 2016年10月12日回覆
Dear Anonymous, Thank you for sharing your comments with us. We are very happy to note that you were generally satisfied with your stay and that we have met your expectation on cleanliness and comfort. Thank you for your patronage. We look forward to serve you again soon. Truly yours, Grace Salut Hotel Manager

6/10 一般般

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:客房舒適度
The room was too small. The location and staffs were good.
grace 於 2016年9月2日回覆
Dear Anonymous, Thank you for sharing your comments with us. We truly regret to know that you find the room small but glad to hear that you found the location and staff good. Thank you for a fair and balanced review. We look forward to have the pleasure of serving you again soon. Truly yours, Grace Salut Hotel Manager

8/10 不錯哦

wai,香港

喜歡:整潔度和員工素質
Wifi收得很好 地理位置很好 但…房間真的很小
Grace 於 2016年7月9日回覆
Dear wai, Thank you for taking the time to share your feedback with us. Thank you for a very good rating review. We are very happy to know that you have enjoyed your stay and that we have met most of your expectations. Again, thank you and we hope to have the pleasure of serving you again soon. Truly yours, Grace Salut Hotel Manager

8/10 不錯哦

Mengshi,china

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店对面有个大超市,没来得及逛,步行范围内有个大商场,基本上吃饭都在那里解决(虽然不大好吃),附近比较繁华,也挺安全。商务连锁酒店,挺干净舒适,价格合理,缺点是房间小

6/10 一般般

真實旅客

喜歡:整潔度

8/10 不錯哦

Po Tsang

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

YUAN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
除了酒店房间空调因为是窗机比较响,略小其余可以打满分!地方和服务都很好!