Good hotel 9 out of 10. Highly recommend the staff was wonderful and kind. The rooms were clean and comfortable.
Cedrick
於 2024 年 3 月住了 11 晚
8/10 不錯哦
Theresa E.
情侶出遊
2024年3月5日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Need more toilet paper in the bathroom.
Theresa E.
於 2024 年 3 月住了 1 晚
Cherry Joy Pepito 於 2024年3月11日回覆
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
4/10 不太好
Janina Lou
家庭旅遊
2024年2月28日
喜歡:員工素質和住宿環境和硬體
不喜歡:設施服務
Pillows are old and flat, bath towels are old and so thin. No hand towels no face cloth no bath mat. Breakfast is gross, always the exact same food everyday. Staff are very nice. Location sucks
Janina Lou
Cherry Joy Pepito 於 2024年2月29日回覆
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
10/10 有夠讚
Deni
2024年2月15日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
I had hangers and no towels
Deni
於 2024 年 2 月住了 3 晚
cherry joy pepito 於 2024年2月18日回覆
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
10/10 有夠讚
Josefina
2024年1月31日
Josefina
於 2024 年 1 月住了 4 晚
2/10 很糟糕
Santa
2024年1月9日
不喜歡:整潔度和住宿環境和硬體
They made us to wait for check in 1hour coz they are not ready for our room even check in time passed
Santa
於 2024 年 1 月住了 1 晚
cherry joy pepito 於 2024年2月18日回覆
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
10/10 有夠讚
Lionel
家庭旅遊
2023年12月27日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Would stay again
The staff were friendly, courteous, & always helpful
Lionel
於 2023 年 12 月住了 1 晚
Cherry Joy Pepito 於 2024年2月18日回覆
Thank you for choosing our hotel and for your positive review! We're delighted to hear that you had a very nice experience with us. Your recommendation to your friends means a lot to us, and we truly appreciate your kind words.At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable. We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
6/10 一般般
Gabriella
團體旅遊
2023年11月27日
喜歡:整潔度
不喜歡:住宿環境和硬體
The staff was so-so, some were very kind and others weren't right person on the job. The beds were good but keep in mind that they charge you for stains without ever warning us at check-in about this. The room was in okay shape BUT the bathroom was not. There was so much limestone on the faucet it was thick layer on it. And the shower had plenty of limestone and was very rusty.
The location was good, restaurants, small shops and easy to get transportation.
Gabriella
於 2023 年 11 月住了 3 晚
Cherry Joy Pepito 於 2024年2月18日回覆
Thank you for choosing our hotel and for your positive review! We're delighted to hear that you had a very nice experience with us. Your recommendation to your friends means a lot to us, and we truly appreciate your kind words.At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable. We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
4/10 不太好
KAZUHIRO
2023年9月20日
KAZUHIRO
於 2023 年 9 月住了 3 晚
cherry joy pepito 於 2024年2月18日回覆
Thank you for choosing our hotel and for your positive review! We're delighted to hear that you had a very nice experience with us. Your recommendation to your friends means a lot to us, and we truly appreciate your kind words.At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable. We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
4/10 不太好
Charles
家庭旅遊
2023年5月11日
不喜歡:住宿環境和硬體
Afraid to leave my room
Staff entered room at all times of day and night without announcing themselves or knocking .
Things in the room was altered or moved, and no service provided at that time.
Charles
於 2023 年 5 月住了 2 晚
Cherry Joy Pepito 於 2024年2月29日回覆
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
6/10 一般般
Aldrin
情侶出遊, 家庭旅遊
2023年1月17日
喜歡:整潔度和住宿環境和硬體
I love the suite room it was very good and huge … just don’t like the shower area…
Aldrin
Cherry Joy Pepito 於 2024年2月29日回覆
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
8/10 不錯哦
KISEOK
2023年1月10日
KISEOK
於 2023 年 1 月住了 1 晚
Cherry Joy Pepito 於 2024年2月18日回覆
Thank you for choosing our hotel and for your positive review! We're delighted to hear that you had a very nice experience with us. Your recommendation to your friends means a lot to us, and we truly appreciate your kind words.At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable. We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
4/10 不太好
Chito
家庭旅遊
2022年9月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I booked this for my parents to attend an event held in same Hotel. Per family experience, Hotel is good and staff were nice as well as accomodating. The only issue i got with this booking was paying extra for breakfast and not getting what you paid. So, I would say posted option for breakfast in expedia when booking this Hotel is not reliable. I would suggest paying the breakfast directly to the Hotel during your stay.
Chito
於 2022 年 9 月住了 1 晚
Cherry Joy Pepito 於 2024年2月29日回覆
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
8/10 不錯哦
Tao
2022年4月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
quite a good deal. i happened to stay at the room near a wedding party group, which has more than 5 people chatting at night, a little bit noisy, otherwise, it is perfect
Tao
於 2022 年 4 月住了 2 晚
Cherry Joy Pepito 於 2024年2月18日回覆
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
2/10 很糟糕
Koichi
團體旅遊
2022年4月16日
不喜歡:整潔度、設施服務和住宿環境和硬體
設備が古く、清潔でない
Koichi
於 2022 年 4 月住了 3 晚
6/10 一般般
Randall
2022年4月7日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Cebu Visit
The doorman and reception staff and every staff member i interacted with during my stay were polite and helpful.
Prior to arrival contacting the hotel was very difficult and took 3 days of phone calls to eventually speak with someone.....very frustrating waste of time.
The room was clean and comfortable.
However nearly every day the room was serviced some things were replaced but others werent.....very confusing.
on two occassions the bathmat was taken but know clean bathmat was left??.....as i kept explaining to housekeeping this was dangerous as the floor was slippery when wet.
On one occassion the towels were taken but no fresh ones left??
Both these situations were able to be rectifiied by contacting the staff .....but was just strange situation
On several occassions the coffee sachets that i used werent replaced the next day......and when i contacted the staff and advised i only needed coffee (no sugar no creamer no tea) ......i got tea and sugar left in my room but no coffee??
overall stay was good and all staff i spoke to were polite and helpful......just some strange things with the room
Randall
於 2022 年 3 月住了 9 晚
Cherry Joy Pepito 於 2024年2月18日回覆
Thank you for choosing our hotel and for your positive review! We're delighted to hear that you had a very nice experience with us. Your recommendation to your friends means a lot to us, and we truly appreciate your kind words.At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable. We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
10/10 有夠讚
Arnold
2021年5月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Arnold
於 2021 年 4 月住了 1 晚
Cherry Joy Pepito 於 2024年2月18日回覆
Thank you for choosing our hotel and for your positive review! We're delighted to hear that you had a very nice experience with us. Your recommendation to your friends means a lot to us, and we truly appreciate your kind words.At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable. We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
8/10 不錯哦
真實旅客
2020年2月1日
喜歡:整潔度、員工素質和住宿環境和硬體
真實旅客
於 2020 年 1 月住了 6 晚
Cherry Joy Pepito 於 2024年2月18日回覆
Thank you for choosing our hotel and for your positive review! We're delighted to hear that you had a very nice experience with us. Your recommendation to your friends means a lot to us, and we truly appreciate your kind words.At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable. We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
4/10 不太好
真實旅客
2020年1月29日
喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
真實旅客
於 2020 年 1 月住了 1 晚
Cherry Joy Pepito 於 2024年2月18日回覆
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
6/10 一般般
真實旅客
團體旅遊
2020年1月20日
不喜歡:員工素質
真實旅客
於 2020 年 1 月住了 3 晚
Cherry Joy Pepito 於 2024年2月18日回覆
Thank you for choosing our hotel and for your positive review! We're delighted to hear that you had a very nice experience with us. Your recommendation to your friends means a lot to us, and we truly appreciate your kind words.At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable. We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
2/10 很糟糕
真實旅客
2020年1月19日
真實旅客
於 2020 年 1 月住了 2 晚
Cherry Joy Pepito 於 2024年2月18日回覆
Thank you for choosing our hotel and for your positive review! We're delighted to hear that you had a very nice experience with us. Your recommendation to your friends means a lot to us, and we truly appreciate your kind words.At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable. We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
2/10 很糟糕
alexander
團體旅遊
2020年1月19日
不喜歡:員工素質和住宿環境和硬體
Never go here again
Worst service i have meet in a hotel. They didn't even show way to elevator. Gave us wrong room, 40min for check in (no other coustomer), smells bad and no service mind at all. Did check out after 3hours and book another hotel
alexander
於 2020 年 1 月住了 1 晚
Cherry Joy Pepito 於 2024年2月29日回覆
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
4/10 不太好
真實旅客
商務旅客
2020年1月16日
不喜歡:員工素質
Very disappointing experience!
Hotel is showing images not related to the room you'll get!!
Hotel management is not decent in giving you what you paid for and what you expected.
真實旅客
於 2020 年 1 月住了 5 晚
Cherry Joy Pepito 於 2024年2月18日回覆
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
Thank you for choosing our hotel and for your positive review! We're delighted to hear that you had a very nice experience with us. Your recommendation to your friends means a lot to us, and we truly appreciate your kind words.At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable. We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
Thank you for choosing our hotel and for your positive review! We're delighted to hear that you had a very nice experience with us. Your recommendation to your friends means a lot to us, and we truly appreciate your kind words.At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable. We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
Thank you for choosing our hotel and for your positive review! We're delighted to hear that you had a very nice experience with us. Your recommendation to your friends means a lot to us, and we truly appreciate your kind words.At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable. We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
8/10 不錯哦
bret
2019年11月1日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Good hotel despite lack of a doorman
The hotel is tucked away down a back street in an old district of Cebu city called Mabolo. Upon arriving there was no doorman to greet us or carry our suitcase up the steps in front of the hotel. Normally this wouldn't have been a problem however i had an accident 2 weeks prior and had injured my back so it was a real struggle to get into the lobby. The Lobby itself is quite pleasant with lots of marble and an open fish pond although strangely no seating unless you sit on the ponds edge. Checking in was straight forward as i had prepaid through hotels.com and only needed a signature a copy of my passport and a 1000 peso deposit. The receptionist gave us our room card and wifi logins and then left us to it. Upon entering the room it was already air conditioned which was a pleasant surprise in the Philippines as you usually have to activate it once you enter. The room which was a junior suite was of a reasonable size and very clean. The reason for going for it was that it had a full size bath which i wanted for my aforementioned bad back and i had three long baths over the 2 days we stayed which set me up for the long haul flight back to the UK. The bathroom also had a double size shower which worked well for the wife and overall i would say it was one of the best i have experienced in the Philippines over the 25 years I have been going there. Overall a good stay which could be enhanced by having a full time doorman (i did spot one on the middle day when i didn't need him).
bret
於 2019 年 10 月住了 2 晚
Cherry Joy Pepito 於 2024年2月18日回覆
Thank you for choosing our hotel and for your positive review! We're delighted to hear that you had a very nice experience with us. Your recommendation to your friends means a lot to us, and we truly appreciate your kind words.At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable. We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Thank you for choosing our hotel and for your positive review! We're delighted to hear that you had a very nice experience with us. Your recommendation to your friends means a lot to us, and we truly appreciate your kind words.At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable. We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office ManagerFront Office Manager
6/10 一般般
Charles
團體旅遊
2019年10月13日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Really
Management intervention to assist in caring for customer needs.
I was not sure that front desk cared if I stayed at the hotel or not.
Front desk fumbled with paperwork, and getting me checked in properly, and the same with my guest.
It took several attempts to program the room keys.
Charles
於 2019 年 10 月住了 1 晚
Cherry Joy Pepito 於 2024年2月18日回覆
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
10/10 有夠讚
真實旅客
團體旅遊
2019年10月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
시티 내에 접근성 좋았고 무엇보다 깔끔해허 좋았습니다. 나중에 세부에 또 방문하게되면 다시 예약하고싶습니다
真實旅客
於 2019 年 9 月住了 3 晚
10/10 有夠讚
HUN
2019年9月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
호텔내 식당 이외는 모두 좋음
HUN
於 2019 年 9 月住了 4 晚
8/10 不錯哦
Dochang
2019年9月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
그냥 평범.
그냥 평범. 뭔딱히 평범 그자체. 조식은 필리핀 음식 그대로의 특징.
나머진 뭐 이렇다할 내용은 없는거 같고.
지역은 주변에 딱히 이렇다할것 없고. 그런다고 부족할것도 없는 평범한 주택가???
한국인은 별로 추천하고 싶지 않네요.
딱히 장점이라 말할게 없네요.
Dochang
於 2019 年 9 月住了 3 晚
2/10 很糟糕
Majid
2019年9月21日
喜歡:整潔度
不喜歡:員工素質和客房舒適度
Alto a nice hotel, staff where vary rude, spoke to my pa
Majid
於 2019 年 9 月住了 1 晚
Cherry Joy Pepito 於 2024年2月18日回覆
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
8/10 不錯哦
真實旅客
2019年9月8日
喜歡:整潔度和員工素質
真實旅客
於 2019 年 9 月住了 3 晚
Cherry Joy Pepito 於 2024年2月18日回覆
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
8/10 不錯哦
William
2019年9月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean , nice very quiet and very good wifi.
William
於 2019 年 8 月住了 4 晚
Cherry Joy Pepito 於 2024年2月18日回覆
Thank you for choosing our hotel and for your positive review! We're delighted to hear that you had a very nice experience with us. Your recommendation to your friends means a lot to us, and we truly appreciate your kind words.At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable. We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
2/10 很糟糕
真實旅客
商務旅客
2019年8月29日
不喜歡:員工素質和客房舒適度
"Upgrade" ---to a SMALLER room, with a SMALLER bed
booked a Suite with a King-sized bed and a bathtub.
was "upgraded" to a smaller room, with a smaller bad, with NO bathtub.
I asked to be moved to what i booked, i was made to wait 2 hours. But was made to stay in the same room.
disappointing.
真實旅客
於 2019 年 8 月住了 3 晚
Cherry Joy Pepito 於 2024年2月18日回覆
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
2/10 很糟糕
OrbitzPlatinum,NY
商務旅客
2019年8月29日
不喜歡:員工素質和設施服務
For my Aug23-26 stay, i booked a suite with a king-sized bed & bathtub.
I was told i was “upgraded” but when i got in, it was a smaller room, with a queen-sized bed, and no bathtub.
I asked to be moved. Then I was made to wait 2 hours. And in the end, i still had to stay in the same room.
Disappointing.
OrbitzPlatinum
於 2019 年 8 月住了 2 晚
Cherry Joy Pepito 於 2024年2月18日回覆
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
10/10 有夠讚
真實旅客
2019年8月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 8 月住了 1 晚
Cherry Joy Pepito 於 2024年2月18日回覆
Thank you for choosing our hotel and for your positive review! We're delighted to hear that you had a very nice experience with us. Your recommendation to your friends means a lot to us, and we truly appreciate your kind words.At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable. We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
The staff was very friendly and courteous. The amenities are seriously lacking. The pool is very small amd and partially indoors. No seating around the pool. The pool bar is just a small counter in the corner that wasn't staffed when I went. The convenience shop wasn't open much during the day. The "restaurant" breakfast isnt anything great. Lots of breads and meats. The staff gets 5 stars. The hotel gets 2.
真實旅客
於 2019 年 8 月住了 3 晚
Cherry Joy Pepito 於 2024年2月18日回覆
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager