大廳

貝斯特韋斯特套房旅館的評分

2.5 out of 5
貝斯特韋斯特套房旅館
101 Dunbar Rd, Byron, GA

評論

7.8

不錯哦

10 分,有夠讚;1000 則評論中有 361 則" "
8 分,不錯哦;1000 則評論中有 354 則" "
6 分,一般般;1000 則評論中有 149 則" "
4 分,不太好;1000 則評論中有 74 則" "
2 分,很糟糕;1000 則評論中有 62 則" "

8.0/10

整潔度

8.4/10

員工素質

7.6/10

設施服務

7.8/10

住宿環境和硬體

8.0/10

環保程度

評論

8/10 不錯哦

Christopher

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was much more than expected. The staff all friendly, helpful, and attentive. On view of my room I immediately added a night to my stay. I truly felt safe, and at home here.
於 2024 年 5 月住了 2 晚
JP 於 2024年5月28日回覆
Thank you so much Christopher for taking the time to share your delightful feedback with us. We are thrilled to hear that your experience exceeded your expectations and that you felt safe and at home during your stay. It's heartening to know that you found our staff to be friendly, helpful, and attentive. Providing exceptional service and creating a welcoming environment for our guests are among our top priorities, and your kind words serve as a great source of motivation for all of us. We're delighted that you enjoyed your room and that it inspired you to extend your stay. Your comfort and satisfaction are of paramount importance to us, and we're thrilled that we could contribute to making your time with us a memorable one. We truly appreciate your patronage and the opportunity to host you. Should you ever find yourself in need of accommodations again, we would be honored to welcome you back for another enjoyable stay.Thank you once again for your kind words and for choosing to stay with us. We look forward to the pleasure of serving you again in the near future!

6/10 一般般

Kelly

家庭旅遊
Look like dried blood on bathroom door and hair and dead insect in bathtub upon arrival. Half a roll of toilet paper and no extra roll.
於 2024 年 5 月住了 2 晚
JP 於 2024年5月28日回覆
Dear Kelly,Thank you for bringing this matter to our attention, and please accept my sincerest apologies for anyinconvenience caused during your stay. I'm truly sorry to hear about the issues you encountered upon your arrival. Your comfort and satisfaction are of utmost importance to us, and it's disheartening to learn that we fell short of your expectations in this instance. Rest assured, I have immediately notified our housekeeping team to thoroughly investigate and address the concerns you've raised regarding the cleanliness of your accommodation. This is certainly not reflective of the high standards we strive to maintain. In addition, I've instructed our team to ensure that all necessary amenities, including adequate toilet paper supply, are replenished promptly to enhance the overall guest experience. We genuinely value your feedback as it helps us identify areas for improvement and take corrective actions to prevent similar occurrences in the future. Please allow us the opportunity to make it right and regain your trust. If there's anything else we can do to enhance your stay. Your satisfaction is our top priority, and we're committed to ensuring you have a pleasant and comfortable experience with us.Once again, please accept our sincere apologies for any inconvenience caused. We hope to have the opportunity to welcome you back and provide you with the exceptional hospitality experience you rightfully deserve.

6/10 一般般

Eddie,Polk City

家庭旅遊
喜歡:員工素質
Just your average hotel. Just fine for a one night stay while traveling.
於 2024 年 5 月住了 1 晚
JP 於 2024年5月20日回覆
Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that our hotel met your needs for a one-night stay during your travels. We strive to provide a comfortable and pleasant experience for all our guests, and your input helps us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide an even better experience.Safe travels!

6/10 一般般

Sharon

情侶出遊
喜歡:整潔度和員工素質
Poor television choices. Two story outdoor motel. Pool requires walking outside to get to the pool. Pool and hot tub were excellent. Breakfast was excellent. Room was satisfactory.
於 2024 年 5 月住了 1 晚
JP 於 2024年5月20日回覆
Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you enjoyed the pool, hot tub, and breakfast, and that you found the room satisfactory. We apologize if the television choices did not meet your expectations, despite our brand new 55" Proidiom TVs. Your comments are important to us, and we'll review our channel selection to ensure a more enjoyable viewing experience for our guests. We appreciate your insights and hope to welcome you back in the future for an even more pleasant stay.

8/10 不錯哦

Mary Jane

於 2024 年 4 月住了 1 晚
JP 於 2024年5月8日回覆
Thank you so much Mary for taking the time to leave such a positive rating! Your feedback means the world to us, and we're thrilled to hear that you enjoyed your stay with us. At Best Western Inn & Suites Byron Ga, our goal is to create memorable experiences for all our guests, and knowing that we've succeeded in making your stay special brings us immense joy. We truly appreciate your support and hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you once again for choosing to stay with us and for sharing your kind words. We can't wait to see you again soon!

10/10 有夠讚

Sui

於 2024 年 4 月住了 1 晚
JP 於 2024年5月20日回覆
Thank you so much for your wonderful feedback Sui. We're delighted to hear that you had a wonderful stay with us. Your positive feedback is greatly appreciated and motivates our team to continue providing excellent service.We look forward to welcoming you back for another enjoyable experience soon.

8/10 不錯哦

Sui

於 2024 年 4 月住了 1 晚
JP 於 2024年5月20日回覆
Thank you so much for your rating. We're delighted to hear that you had a wonderful stay with us. Your positive feedback is greatly appreciated and motivates our team to continue providing excellent service.We look forward to welcoming you back for another enjoyable experience soon.

8/10 不錯哦

Stephen

家庭旅遊
喜歡:整潔度、員工素質和設施服務
Clean and nothing broken but very outdated... the pool area looked like something in a hospital.... but still not bad for an overnight stay on a trip.
於 2024 年 4 月住了 1 晚
JP 於 2024年4月29日回覆
Thank you for your feedback on your recent stay with us.Our property is under new management and you will surely see improvement on your next visit. Glad to see you again!

10/10 有夠讚

Priscilla

喜歡:整潔度、員工素質和住宿環境和硬體
The room was comfortable clean and quiet. A nice breakfast too.
於 2024 年 4 月住了 1 晚
JP 於 2024年4月29日回覆
Priscilla love to see that your like our breakfast, room cleanness and peace at our property. I will surely pass your word to our housekeeping team along with our breakfast lady. See you again dear in future!

8/10 不錯哦

tim

家庭旅遊
The lady at the front desk went out of her way to be helpful and explain the property. Can’t tell you how nice it was to deal with someone who likes her job and is that friendly. Great experience!
於 2024 年 4 月住了 1 晚
JP 於 2024年5月6日回覆
Thank you so much Tim for your kind words and positive feedback! We're absolutely thrilled to hear that you enjoyed your stay with us. Come see us again!

8/10 不錯哦

Cynthia,Coral Springs

喜歡:整潔度、員工素質和住宿環境和硬體
It was late at night. Check-in was easy, room was clean.
於 2024 年 4 月住了 1 晚
Steven 於 2024年4月17日回覆
Thank you for staying at Best Western Inn & Suites, Cynthia. We hope to see you again soon. Have a blessed day.

8/10 不錯哦

Bob,Lansing

喜歡:整潔度和員工素質
於 2024 年 4 月住了 1 晚
Steven 於 2024年4月17日回覆
Thanks Bob! Hope to see you again at Best Western Inn & Suites soon.

6/10 一般般

Deztanee

情侶出遊
喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
Only problem we had was the jets in the tub didn’t work . Other than that everything was fine .
於 2024 年 4 月住了 1 晚
Steven 於 2024年4月15日回覆
Hey Deztanee, I'll get those jets checked out. My apologies. I hope you have a blessed day.

10/10 有夠讚

Robert

於 2024 年 4 月住了 1 晚
JP 於 2024年5月6日回覆
Wow! Thank you so much Robert for the outstanding rating! We are absolutely delighted to hear that your experience with us exceeded your expectations. Your satisfaction is what drives us, and knowing that we've achieved that means the world to us. We hope to have the pleasure of welcoming you back soon at Best Western Inn & Suites Byron Ga for another exceptional stay. If there's anything you need in the meantime, please don't hesitate to reach out.

8/10 不錯哦

Crystal

團體旅遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
given the area, this is a solid choice.
於 2024 年 1 月住了 1 晚
Steven 於 2024年4月11日回覆
Thank you for staying at best Western Inn & Suites, Crystal. We hope to see you again soon.

2/10 很糟糕

George

不喜歡:整潔度和住宿環境和硬體
This hotel is old and very tired. The furniture in the room was quite old and run down. We had noisy guests in several rooms around us. We were two snowbirds on our way up north after our winter in FL; we won't be staying here again.
於 2024 年 4 月住了 1 晚
Steven 於 2024年4月11日回覆
Sorry for any issues during your stay George. I'll be looking up your room and checking out the furniture. My apologies.

10/10 有夠讚

Lorrie

喜歡:整潔度、員工素質和住宿環境和硬體
This property was clean and the staff very friendly. Very conveniently located right off of 75 with many restaurant options.
於 2024 年 4 月住了 1 晚
Steven 於 2024年4月9日回覆
Thank you, Lorrie. I'll be sure to compliment the staff on your behalf. Hope to see you again at Best Western Inn & Suites.

8/10 不錯哦

Chris,Ruskin

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was just an overnight stay on our way home to Florida. The staff were friendly, the room was clean and the bed was comfortable. My only gripe is that my wife belongs to Best Western Rewards and we weren't able to get credit for the stay.
於 2024 年 3 月住了 1 晚
Steven 於 2024年4月2日回覆
Hey Chris, Please give me a call and I will look up the accountant and get it situated for you. Thank you for staying at Best Western Inn & Suites.

10/10 有夠讚

David,Lima

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Just stayed overnight on our way to Florida Suitable for a short stay, clean
於 2024 年 3 月住了 1 晚
Steven 於 2024年4月2日回覆
Thank you for staying at Best Western Inn & Suites David. We appreciate the kind review and hope to see you again soon.

10/10 有夠讚

Lupita

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was such a pleasant stay! The beds were very comfortable and the staff was amazing! When we checked in we were well treated and breakfast was nice and warm everything was so clean! The staff at check out was great too!!
於 2024 年 3 月住了 1 晚
Steven 於 2024年4月1日回覆
Thanks Lupita! I will pass on the compliments to the staff. Thank you for staying at Best Western Inn & Suites.

10/10 有夠讚

Susan

喜歡:整潔度、員工素質和住宿環境和硬體
Excellent location off of I-75; many restaurants in the area
於 2024 年 3 月住了 1 晚
Steven 於 2024年4月1日回覆
You are too kind Susan. Thank you for staying at Best Western Inn & Suites.

4/10 不太好

Ann

家庭旅遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Fist off we didn’t realize when booking that there were smoking rooms, so just be aware of that. We booked last minute while on the road and per Expedia there was “1 room left” and all I can think, is that the room really should not be functioning as a paying customer room and that it is used as a “last resort” room. The room stank of stale smoke, there were yellow stains on the walls in various sections of the room, the furniture appeared in poor condition (wood stripped off the wood furniture - just not a great look), there was hair on the bathroom floor, and the bathroom door looked like someone tried to kick it open at one point with a poor spackle job done atop to cover it up. I didn’t even wipe my hands on the towels because I honestly questioned the cleanliness of the towels based on what I was observing. We stayed at a best western in southern Illinois the night prior and had a great experience but I’m really disappointed in the management at this location for allowing such a room to be rented out. That said however, the gal working the night of check in was very sweet and tried to help when I requested to switch rooms, and the morning/breakfast staff were lovely as well. This is really a middle/upper management issue.
於 2024 年 3 月住了 1 晚
Steven 於 2024年3月25日回覆
Thank you Ann for the review. I will locate the room you had and check out the issues. I also appreciate you took the time to compliment that staff. I hopoe you have a great day.

4/10 不太好

Paulo

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Very very basic property.
於 2024 年 3 月住了 1 晚
Steven 於 2024年3月25日回覆
I'm sorry we didn't exceed expectations, Paulo. If anything in particular please feel free to give me a call.

10/10 有夠讚

Tiffany

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Steven 於 2024年3月25日回覆
Thank you for the 5 out of 5, Tiffany. We appreciate you staying with us at Best Western Inn & Suites. We look forward to seeing you again. Have a blessed day.

10/10 有夠讚

James

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff were fantastic and made you feel welcome. The rooms were clean and comfortable. We would definately stay at this lo ation again.
於 2024 年 3 月住了 1 晚
Steven 於 2024年3月25日回覆
Thanks for staying at Best Western Inn & Suites, James. I will pass along your compliments to our front desk and housekeeping. Very much appreciated.

10/10 有夠讚

Lori,Decatur

喜歡:員工素質
於 2024 年 3 月住了 1 晚
Steven 於 2024年3月25日回覆
Thank you so much, Lori. We'd love to have you back at Best Western Inn & Suites if you are ever this way. Have a great day.

2/10 很糟糕

Alliah

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Steven 於 2024年3月19日回覆
I'm sorry we did not live up to expectations, Alliah. If there was anything specific please give me a call to discuss further.

10/10 有夠讚

Marc,AE

於 2024 年 3 月住了 1 晚
Steven 於 2024年4月9日回覆
Thank you for the review, Marc. Thank you for staying at Best Western Inn & Suites. Have a blessed day.

8/10 不錯哦

Daniel

於 2024 年 3 月住了 1 晚
Steven 於 2024年4月9日回覆
Thank you for the review Daniel. We hope to see you again at Best Western Inn & Suites soon.

10/10 有夠讚

Kristin

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy check-in, parking close to room.
於 2024 年 3 月住了 1 晚
Steven 於 2024年3月18日回覆
Thanks Kristin! We're glad you enjoyed your stay at Best Western Inn & Suites and hope to see you again soon.

8/10 不錯哦

Patti

情侶出遊
Location was good but for $20.00 more I could have stayed in a much nicer place. My room had a musty smell to it. Nothing against it - just an old hotel!!
於 2024 年 3 月住了 1 晚
Steven 於 2024年3月15日回覆
I'm sorry we didn't meet your expectations, Patti. I'll make sure the housekeeping checks things better like smell. Thank you for staying with us.

10/10 有夠讚

Jodi,Elkhorn

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Woman at front desk was so nice. Property is well kept. Able to walk to many food options. Icky closed gas station next door but other than that great experience
於 2024 年 3 月住了 1 晚
Steven 於 2024年3月13日回覆
Thank you for the 5 out of 5 Jodi. We hope to see you at Best Western Inn & Suites again soon. (P.S I hate that gas station too!)

8/10 不錯哦

Jessica,Delaware

於 2024 年 3 月住了 1 晚
Steven 於 2024年4月1日回覆
Thank you Jessica for the 4 out of 5 review. Appreciate you staying at Best Western Inn & Suites.

10/10 有夠讚

Elizabeth

寵物同遊, 家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Good nights sleep
於 2024 年 3 月住了 1 晚
Steven 於 2024年3月8日回覆
Glad you had a good nights sleep Elizabeth. Thank you for staying at Best Western Inn & Suites. We hope to see you again in the future.

10/10 有夠讚

Paul

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Steven 於 2024年3月6日回覆
Thank you for stay at Best Western Inn & Suites, Paul. I appreciate the 5 out of 5 review. If anything in particular you'd like to discuss feel free to reach out directly. Have a great day.

10/10 有夠讚

Yulonda

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚
Steven 於 2024年2月23日回覆
Thank you for the high rating Yulonda. We hope to see you at Best Western Inn & Suites again soon. I hope you have a wonderful day.

10/10 有夠讚

Joedene

於 2024 年 2 月住了 1 晚
Steven 於 2024年3月21日回覆
I appreciate you staying with us at Best Western Inn & Suites, Joedene. If there is anything particular you liked or didn't like feel free to reach out to me anytime. Hope to see you again soon.

8/10 不錯哦

Bradford

喜歡:員工素質
於 2024 年 2 月住了 1 晚
Steven 於 2024年2月16日回覆
Thank you Bradford for the 4 out of 5. Best Western Inn & Suites is always looking to improve so if any issues please just let me know. Have a great day.

10/10 有夠讚

Shannon

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Front desk staff was AMAZING!! Would stay here again.
於 2024 年 2 月住了 2 晚
Steven 於 2024年2月15日回覆
Thank you so much Shannon. We appreciate the kind words about Best Western Inn & Suites. We hope to see you again soon. Have a blessed day

6/10 一般般

Deborah,Lavaca

寵物同遊
喜歡:住宿環境和硬體
Was not accommodating, I requested front view pet friendly. I was late checking in due to traffic and bad weather, the front desk girl said she had to make some changes since I did not check in on time. I don't think I'll be coming back, my last stay last year was better than this one.
於 2024 年 2 月住了 1 晚
Steve 於 2024年2月12日回覆
I'm sorry for these issues, Deborah. I hope you give this property another chance. I'll assure you the request made will be fulfilled. I hope you have a great day.

8/10 不錯哦

Randall

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Steven 於 2024年1月24日回覆
Thanks for staying at Best Western inn & Suites Randall. 4 out of 5 aint too shabby... not to shabby at all.

10/10 有夠讚

Deirdre

情侶出遊, 商務旅客
喜歡:整潔度和住宿環境和硬體
Front desk staff ( I think her name was Sandra) was so friendly & helpful. She was also there the next morning when we checked out, with a smile on her face. The breakfast attendant was also smiling & spoke to us.
於 2024 年 1 月住了 1 晚
Steve 於 2024年1月22日回覆
Thanks for staying at Best Western Inn & Suites Deirdre. I will pass along the compliments to both Sandra and Nelly.

8/10 不錯哦

Daniel

於 2024 年 1 月住了 1 晚
Steve 於 2024年2月12日回覆
Thank you for the 4 stars Daniel. We hope to see you at Best Western Inn & Suites again soon.

4/10 不太好

Kristi

親子旅遊
不喜歡:員工素質、設施服務和住宿環境和硬體
This property is very worn down. Our toilet did not work well and the staff was not interested in fixing it. We left early.
於 2024 年 1 月住了 1 晚
Steve 於 2024年1月17日回覆
Hey Kristi, I am so sorry for any issues you may have had. I will be sure to check that toilet personally. I will also talk to the staff regarding their behavior. Thank you for staying at Best Western Inn and Suites.

10/10 有夠讚

Gloria

寵物同遊, 商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place and clean
於 2024 年 1 月住了 2 晚
Steven 於 2024年1月30日回覆
Doesn't get better than a 5! Thank you for staying Gloria. We look forward to seeing you again soon at Best Western Inn & Suites.

8/10 不錯哦

Pamela

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was nice, clean, and quiet. I enjoyed the breakfast. Nice hotel for our overnight stay.
於 2024 年 1 月住了 1 晚
Steven 於 2024年1月30日回覆
Thank you for staying Pamela. I'm glad to hear you enjoyed the breakfast as well. Please choose Best Western Inn & Suites again if ever in the area.

8/10 不錯哦

John

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Steven 於 2024年1月30日回覆
Thank you for the 4 John! We hope you enjoyed your stay at Best Western Inn & Suites.

10/10 有夠讚

Fred,Carlock

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The woman who checked was wonderful. After 13 hours of driving it was great to be welcomed by such a friendly soul
於 2024 年 1 月住了 1 晚
Steven 於 2024年1月30日回覆
Thank you Fred. We pride ourselves on our welcoming staff at Best Western Inn & Suites. Glad to see it is appreciated.

10/10 有夠讚

Kelly

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Value in Byron
Very reasonably priced hotel. Pool opens at 6 in the morning! Spacious rooms. Nice breakfast.
於 2023 年 12 月住了 1 晚
Steven 於 2024年1月30日回覆
Thank you Kelly. We appreciate the kind review. Best Western Inn & Suites always loves a 10 out of 10!

10/10 有夠讚

Lakendra

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything was great really enjoyed the pool
於 2023 年 12 月住了 3 晚
Steven 於 2024年1月30日回覆
Everyone always loves the pool at Best Western Inn & Suites Lakendra. Glads to see you did as well.