The worst hotel I have ever stayed, please avoid. Some staff were rude, told me to pick up my towels from the front desk after I complained that my room was not cleaned, and said 'it is a courtesy from them to bring any amenities to the hotel guests'.
I stayed there for almost a week, yet my room was never cleaned even when I requested room cleaning service. I also saw some ants in my room. Disgusting
真實旅客
於 2023 年 7 月住了 7 晚
10/10 有夠讚
alicia
情侶出遊
2024年5月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Always a great stay. Clean, quiet and safe. Free breakfast is surprisingly good.
alicia
於 2024 年 5 月住了 2 晚
4/10 不太好
Irene
親子旅遊
2024年5月25日
The room service is once in 5 days unless you ask for it. I asked for room service on the third day. All they did was change of towels and trash removal. The sink was left dirty in the bathroom, no toilet paper left and beds undone. Is that considered a room service now? There are many cheaper hotels in this area so was expecting more from this hotel.
Irene
於 2024 年 5 月住了 4 晚
8/10 不錯哦
Luis
家庭旅遊
2024年5月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location was good
Luis
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Amy,Cape Coral
家庭旅遊
2024年5月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The suites are spectacular with beautiful views of the downtown Buffalo architecture and Lake Erie. The bathroom was huge and luxurious!
Amy
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Sheneen
團體旅遊
2024年5月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect spot to stay and visit Niagara Falls, and a look around town.
Sheneen
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Tracey
2024年5月5日
Tracey
於 2024 年 5 月住了 1 晚
4/10 不太好
Kimberly
情侶出遊
2024年5月5日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質和設施服務
Breakfast was horrible, hot tub shut down, check in wait times long, check in staff and over night staff were lovely check out staff didn't even want to address anything, when told I had concerns with my stay no apology no inquiries as to what was wrong since I booked through a third party I was just handed a business card of the manager and nothing else was said no apology no thank you for staying nothing!