Dear Mister Kim Ho,Thank you for choosing the Steigenberger Icon Wiltcher’s for your stay in Brussels.We are very sorry if we didn’t meet your expectations during your last visit.All the Wiltcher’s Teams remains at your entire disposal in case you would like to share more information with us.Warm regards,

Thank you very much for your stay at the Steigenberger Wiltcher's and for leaving a nice score. Thank you for the wonderful comments. We are looking forward to welcome you back in the near future. Warm regards, Michel Cottray, General Manager.

Dear Wai, thank you very much for your stay at the Steigenberger Wiltcher's. It is only through each comment we receive, both negative and positive, we are able to seek knowledge and understanding to better serve our future guest. Please be assured that I have well take note of your remarks about the noise in the corridor. Your comments have been brought up to the attention of those involved in order to improve our services immediately and that it will not happen again. We understand how upsetting this situation must have been for you and I deeply apologize for all the inconvenience caused. Thank you again for your feedback and look forward to the opportunity of welcoming you again. With warm regards, Roserie de Wild, Guest relations

Dear Guest, Thank you for this amazing rating of 5 out of 5. We are happy to see that we were able to meet all your expectations. Look forward to welcoming you back soon.

Thank you very much for your stay at the Steigenberger Wiltcher's and for taking the time to leave a nice rating. We are looking forward welcoming you back in the near future. Warm regards Roserie de Wild, Guest Relations.

Dear Jing, I would like to thank you very much for taking the time to fill out our survey. Your feedback is highly appreciated therefore we are glad that you reviewed our hotel and our services. First of all, we were pleased to see that we exceeded your expectations in every aspect and you very much enjoyed your stay with us. The satisfaction of our guests is the most important for us and we are glad that we left such a good impression. We would very much appreciate if you would take a couple of minutes to put your experiences on www.tripadvisor.com as well. We hope to have the pleasure of welcoming you back soon! With kind regards, J. Oldenburger General Manager

Dear Gary, Thank you for your kind and detailed review on the Expedia Platform. We truly hope that we may welcome you back in Brussels! Sincerely yours, Karel Lemmens Guest relations

Dear Sir, Dear Madam, Thank you very much for your lovely comments about your recent stay at Steigenberger Wiltcher's. We truly hope seeing you again soon for another memorable experience. Kind regards, Karel Lemmens Guest relations

Dear Nabeek,Warm greetings from Steigenberger Icon Wiltcher's. First, let us seize the opportunity to thank you for choosing our Property during your recent stay in Brussels. We would like to thank you for choosing the Steigenberger Icon Wiltcher's during your recent stay in our capital. It was a real pleasure to welcome you to our property and we were delighted to hear that, in overall, you enjoyed your stay with us.Having particularly taken into consideration your more than constructive remarks, we are committed to making a real effort, especially with regard to the temperature of the rooms, a detail which made all the difference in your eyes. On the outset, please accept our sincere apologies for the disappointment caused.Our dedicated Team is already looking forward to welcoming you back in the near future, and we remain at your entire disposal should you require any assistance.With best regards,The Steigenberger Icon Wiltcher's

Dear Mrs. / Mr. Masafumi, Warm greetings from Steigenberger Icon Wiltcher's.On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your recent visit & we very much thank you for your positive feedback.We were delighted to welcome you on such a special occasion and are more than happy to learn that your experience was a great one. Our dedicated Team is already looking forward to welcoming you back in the near future.Needless to mention that we remain at your entire disposal, could we be of any assistance at all.Sincerely yours,The Steigenberger Icon Wiltcher's

Dear Frankie,Warm greetings from Steigenberger Icon Wiltcher's. We would like to thank you for taking the time to provide us with your valuable feedback about your stay in Steigenberger Icon Wiltcher’s.It has been a real pleasure to host you at our Property during your visit in Brussels.It is such a pleasure for us to know that you enjoyed your stay with us and furthermore that you took the time to recommend our hotel.Last but not least, we are already looking forward to welcoming you back in the near future and we remain at your disposal, could we be of any assistance at all. With best regards, The Steigenberger Icon Wiltcher’s Team

Dear Sonica,Warm greetings from Steigenberger Icon Wiltcher's. First, let us seize the opportunity to thank you for choosing our Property during your recent stay in Brussels. It has been a real pleasure to host you at our Property during your recent visit & we very much thank you for your constructive feedback and kind words of praise concerning our staff.However, we would also like to express our sincere apologize for the misunderstanding regarding the access for kids to the Aspria Spa.Once more, thank you for choosing Steigenberger Icon Wiltcher’s and for providing us with your valuable feedback.Our dedicated Team will be looking forward to welcoming you back in the future and we remain at your entire disposal, could we be of any assistance at all.Sincerely yours, The Steigenberger Icon Wiltcher's Team

Dear Mr. Wissam, Warm greetings from Steigenberger Icon Wiltcher's.Thank you for taking the time to rate our Property following your recent stay at Steigenberger Icon Wiltcher’s. It is a true reward to receive positive feedback from our valued guests. We are pleased to hear that you enjoyed your experience with us! That your expectations were metWe are delighted to know that you enjoyed your stay with us and very much look forward to warmly welcoming you again to The Steigenberger Icon Wiltcher’s in the near future.Yours sincerely, The Steigenberger Icon Wiltcher’s Team

Dear Mrs. Pamela,Warm greetings from Steigenberger Icon Wiltcher's - Brussels. First, let us seize the opportunity to thank you for choosing our Property during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your recent visit & we very much thank you for your positive feedback. We are delighted to learn that your stay with us went well and that your expectations were met. Our dedicated Team is already looking forward to welcoming you back in the future and we remain at your disposal, could we be of any assistance at all. Once more, thank you very much for all your support towards Steigenberger Icon Wiltcher’s.With best regards, The Steigenberger Icon Wiltcher’s Team

Dear Mrs. - Mr. Tolga,Warm greetings from Steigenberger Icon Wiltcher's - Brussels. First, let us seize the opportunity to thank you for choosing our Property during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your recent visit & we very much thank you for your positive feedback. We are delighted to learn that your stay with us went well and that your expectations were met. Our dedicated Team is already looking forward to welcoming you back in the future and we remain at your disposal, could we be of any assistance at all. Once more, thank you very much for all your support towards Steigenberger Icon Wiltcher’s.With best regards, The Steigenberger Icon Wiltcher’s Team

Dear Mr. Steven, Warm greetings from Steigenberger Icon Wiltcher's.On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your recent visit & we very much thank you for your positive feedback.All our teams were delighted to read your constructive impressions about your stay with us. We are happy that your expectations were met.Our dedicated Team will be looking forward to welcoming you back in the future and we remain at your entire disposal, could we be of any assistance at all.Sincerely yours, The Steigenberger Icon Wiltcher's Team

Dear Christian, Thank you for taking the time to rate our Property following your stay at Steigenberger Icon Wiltcher’s. We are delighted to know that you enjoyed your stay with us and very much look forward to warmly welcoming you again to The Steigenberger Icon Wiltcher’s in the near future.Yours sincerely,

Dear Mrs. / Mr. ,Warm greetings from Steigenberger Icon Wiltcher's. First, let us seize the opportunity to thank you for choosing our Property during your recent stay in Brussels. Thank you for taking the time to provide us with your valuable feedback about your stay in Steigenberger Icon Wiltcher’s.It is such a pleasure for us to know that you enjoyed your stay with us and we already look forward to welcoming you back to Steigenberger Icon Wiltcher's in the near future. Needless to mention that we remain at your entire disposal, could we be of any assistance at all.Sincerely yours, The Steigenberger Icon Wiltcher's Team

Dear Mrs. / Mr. Minho , Warm greetings from Steigenberger Icon Wiltcher's.On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your recent visit & we very much thank you for providing us your positive feedback.Our teams are very grateful for highlighting this in your review. We work passionately every day to offer you the best possible stay. We're delighted when we succeed!Our dedicated team is already looking forward to welcoming you back in the near future, and we remain at your entire disposal should you require any assistance. With best regards,The Steigenberger Wiltcher's Team

Dear Mrs. Joanna,Warm greetings from Steigenberger Icon Wiltcher's. On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your recent visit & we very much regret to have been informed of the disappointment as expressed pertaining to the services and facilities. On the outset, please accept our sincere apologies for the disappointment caused. At Steigenberger Icon Wiltcher’s, we strive to provide a superior service experience to every Customer; therefore, your feedback is very important to us.Rest assured that this is not the norm at Steigenberger Icon Wiltcher’s. We pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves and which you are certainly entitled to expect. Your comments have since been shared with the team members involved to ensure corrective actions are taken and to prevent future recurrence. Once more, we would like to thank you for your support towards the hotel and we hope that you will give us the opportunity to better serve you in the near future. Needless to mention that we remain at your entire disposal, could we be of any assistance at all.Sincerely yours, The Steigenberger Icon Wiltcher's Team

Dear Gerhardus, Thank you for taking the time to rate our Property following your stay at Steigenberger Icon Wiltcher’s. We are delighted to know that you enjoyed your stay with us and very much look forward to warmly welcoming you again to The Steigenberger Icon Wiltcher’s in the near future.Yours sincerely,

Dear Mr. Kenjuan, Warm greetings from Steigenberger Icon Wilthcer's.On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your stay in Brussels.It has been a real pleasure to host you at our Property during your recent visit & we very much thank you for your positive feedback. It is a true reward to receive positive feedback from our valued guests. Therefore our dedicated team thank you for your kind words of praise and warm comment.Last but not least, we are looking forward to extending you a hearty welcome back in the near future and we remain at your disposal should you require any assistance. Once more, thank you very much for all your support towards the Steigenberger Icon Wiltcher’s.Yours Sincerely,The Steigenberger Icon Wiltcher’s Team

Dear Mrs. CelineWarm greetings from Steigenberger Icon Wiltcher's. First, let us seize the opportunity to thank you for choosing our Property during your recent stay in Brussels. It has been a real pleasure to host you at our Property during your recent visit & we very much thank you for providing us your feedback.our Teams were pleased to hear that you enjoyed your experience with us! That your expectations were met.We very much look forward to warmly welcoming you again to The Steigenberger Icon Wiltcher’s in the near future.Needless to mention that we remain at your entire disposal, could we be of any assistance at all.Sincerely yours, The Steigenberger Icon Wiltcher's Team

Dear Mr. Edward, Thank you for taking the time to rate our Property following your stay at Steigenberger Icon Wiltcher’s. We are delighted to know that you enjoyed your stay with us and very much look forward to warmly welcoming you again to The Steigenberger Icon Wiltcher’s in the near future.Yours sincerely,The Steigenberger Icon Wiltcher’s Team

Dear Thomas, Thank you for taking the time to rate our Property following your stay at Steigenberger Icon Wiltcher’s.We are delighted to know that you enjoyed your stay with us and very much look forward to warmly welcoming you again to The Steigenberger Icon Wiltcher’s in the near future.Yours sincerely,

Dear Katharina, Thank you for taking the time to rate our Property following your stay at Steigenberger Icon Wiltcher’s. We are delighted to know that you enjoyed your stay with us and very much look forward to warmly welcoming you again to The Steigenberger Icon Wiltcher’s in the near future.Yours sincerely,

Dear Mr. Nicolae, Thank you for choosing Steigenberger Icon Wiltcher’s and for providing us with your valuable feedback.Please accept our sincerest apologies for any inconvenience caused by the cleanliness and the quality of the food. Rest assured that this is not the norm at Steigenberger Icon Wiltcher’s. We pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves and which you are certainly entitled to expectWe will address these issues with our team to ensure improvements are made promptly. We hope you will consider giving us another chance to provide you with the exceptional stay you deserve. Thank you for bringing these concerns to our attention.Your sincerely,

Dear Mr. Stuart, Warm greetings from Steigenberger Icon Wiltcher's !On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your recent visit & we very much thank you for your positive feedback and warm comment. Our dedicated Team will be looking forward to welcoming you back in the future and remain at your entire disposal, could we be of any assistance at all.Sincerely yours, The Steigenberger Icon Wiltcher's Team

Dear Atsushi,Warm greetings from Steigenberger Icon Wiltcher's. First, let us seize the opportunity to thank you for choosing our Property during your recent stay in Brussels.We would like to deeply thank you for the positive feedback regarding your stay in our Property.We are delighted to see that your stay went very well overall. Our dedicated Team are looking forward to welcoming you back in the near future and we remain at your disposal, could we be of any assistance at all.Once more, thank you very much for all your support towards Steigenberger Icon Wiltcher’s.Yours sincerely,The Steigenberger Icon Wiltcher’s Team

Dear Madame, Thank you for taking the time to rate our Property following your stay at Steigenberger Icon Wiltcher’s. We are delighted to know that you enjoyed your stay with us and very much look forward to warmly welcoming you again to The Steigenberger Icon Wiltcher’s in the near future.Yours sincerely,The Steigenberger Icon Wiltcher’s Team

Dear Mr. Ali,Warm greetings from Steigenberger Icon Wiltcher's. First, let us seize the opportunity to thank you for choosing our Property during your recent stay in Brussels. It has been a real pleasure to host you at our Property during your recent visit & we very much thank you for your positive feedback.Steigenberger Hotels are committed to offer you the best quality services during your stay, so we thank you for sharing your impressions after your visit.Our dedicated Team will be looking forward to welcoming you back in the future and remain at your entire disposal, could we be of any assistance at all.Sincerely yours, The Steigenberger Icon Wiltcher's Team

Dear Shatheshwaran, Warm greetings from Steigenberger Icon wiltcher's.On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your recent visit & we very much regret to have been informed of the disappointment as expressed pertaining to the services and facilities. On the outset, please accept our sincere apologies for the disappointment caused.Indeed, we are sorry to hear that we were unable to meet your expectations and to help you to solve your problem with the temperature in the room and the water.Rest assured that this is not the norm at Steigenberger Icon Wiltcher’s. We pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves and which you are certainly entitled to expect. Your comments have since been shared with the team members involved to ensure corrective actions are taken and to prevent future recurrence.Our dedicated Team is already looking forward to ensuring your stay with us to be of notable success, providing a unique experience and offering us the opportunity to showcase our warm hospitability in the unrivalled comfort, warmth & luxury. With best regards,The Steigenberger Icon Wiltcher's Team

Dear Mr. Sameh, On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your recent visit & our dedicated team very much thank you for your positive feedback and for all your sympathetic and warm comments.Last but not least, we are looking forward to extending you a hearty welcome back in the near future and we remain at your disposal should you require any assistance. Once more, thank you very much for all your support towards the Steigenberger Icon Wiltcher’s.Sincerely yours,The Steigenberger Icon Wiltcher’s Team

Dear Mrs. Nadine,Warm greetings from Steigenberger Icon Wiltcher's. First, let us seize the opportunity to thank you for choosing our Property during your recent stay in Brussels. We are thrilled to hear that you had a great stay and appreciate your kind words about our hotel. We hope to have the opportunity to welcome you again soon in the city of Brussels and remain at your entire disposal should you require any assistance at all.Warm regards,The Steigenberger Icon Wiltcher's Team

Dear Madam, Warm greetings from Steigenberger Icon Wiltcher's.Let us size the opportunity to thank you for having choose the Steigenberger Icon Wiltcher’s during your recent stay in our capital. It was a real pleasure to welcome you to our establishment and we are delighted to hear that you had a pleasant time with us. Our dedicated team look forward to welcoming you again in the near future, and we remain at your entire disposal, could we be of any assistance at all.Best regards, The Steigenberger Icon Wiltcher’s Team

Dear Mrs. Julia,Warm greetings from Steigenberger Icon Wiltcher's. First, let us seize the opportunity to thank you for choosing our Property during your recent stay in Brussels.We are delighted to know that you enjoyed your stay with us and very much look forward to warmly welcome you again to The Steigenberger Icon Wiltcher’s in the near future.Needless to mention that we remain at your entire disposal, could we be of any assistance at all.Yours sincerely,The Steigenberger Icon Wiltcher’s Team

Dear Ludger, Thank you for taking the time to rate our Property following your stay at Steigenberger Icon Wiltcher’s. We are delighted to know that you enjoyed your time with us and very much look forward to warmly welcoming you again to The Steigenberger Icon Wiltcher’s in the near future.Yours sincerely,

Dear Chetan,Warm greetings from Steigenberger Icon Wiltcher's. First, let us seize the opportunity to thank you for choosing our Property during your recent stay in Brussels.Thank you for taking the time to rate our Property following your stay at Steigenberger Icon Wiltcher’s. Our dedicated are delighted to hear that you enjoyed your stay with us.Our dedicated Team is already looking forward to welcoming you back in the Steigenberger Icon Wiltcher's and remain at your entire disposal, could we be of any assistance at all.Sincerely yours, The Steigenberger Icon Wiltcher's Team

Dear Mr. Georges,On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.Thank you for taking the time to rate our Property following your stay at Steigenberger Icon Wiltcher’s. We are delighted to know that you enjoyed your stay with us and very much look forward to warmly welcoming you back again to The Steigenberger Icon Wiltcher’s in the near future.Needless to mention that we remain at your entire disposal, could we be of any assistance at all.Sincerely yours, The Steigenberger Icon Wiltcher's Team

Dear Mrs. Rania, On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your recent visit & we very much thank you for your feedback. We are delighted to know that you enjoyed your stay at our hotel.Our dedicated Team will be looking forward to welcoming you back in the future and remain at your entire disposal, could we be of any assistance at all.Sincerely yours, The Steigenberger Icon Wiltcher's Team

Dear Mr. Edouard,Warm greetings from Steigenberger Icon Wiltcher's. Thank you for taking the time to rate our Property following your recent stay at Steigenberger Icon Wiltcher’s. We are delighted to know that you enjoyed your stay with us and very much look forward to warmly welcoming you again to The Steigenberger Icon Wiltcher’s in the near future.Yours sincerely,The Steigenberger Icon Wiltcher’s Team

Cher Monsieur, Chère Madame, Permettez-nous de vous exprimer nos profonds remerciements pour avoir choisi le Steigenberger Icon Wiltcher’s lors de votre récent séjour au sein de notre Capitale. Ce fut un réel plaisir de vous recevoir au sein de notre établissement et nous sommes ravis d’apprendre que vous avez passé un agréable moment parmi nous. Nous sommes impatients de vous accueillir, à nouveau, dans un futur proche, et nous restons à votre entière disposition en cas de besoin. Meilleures salutations,

Cara Maria Da Graca,Saudações calorosas do Steigenberger Icon Wiltcher's. Antes de mais, aproveitamos a oportunidade para agradecer a escolha do nosso estabelecimento durante a sua recente estadia em Bruxelas.Estamos muito satisfeitos por saber que gostou da sua estadia connosco e esperamos recebê-la novamente no Steigenberger Icon Wiltcher's num futuro próximo.Com os melhores cumprimentos,A equipa do Steigenberger Icon Wiltcher's

Dear Mrs. Zahra Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our property to be excellent, our rooms to your liking, and our staff exemplary.We are especially delighted to know that Hanane was able to make your stay extra special, demonstrating our commitment to addressing any concerns promptly. Our team works hard to ensure our guests feel valued and comfortable throughout their time with us.It is great to hear that our location was convenient for you, close to shopping and historic sites. We strive to provide a well-rounded experience that combines comfort, convenience, and proximity to key attractions.We appreciate your kind words and the opportunity to host you. Should your travels bring you back to the European capital, we look forward to welcoming you once again for another memorable stay.Warm regards,

Dear Adalgisa,Warm greetings from Steigenberger Icon Wiltcher's. First, let us seize the opportunity to thank you for choosing our Property during your recent stay in Brussels. It has been a real pleasure to host you at our Property during your recent visit and we are delighted to know that you enjoyed your stay with us.It is a true reward to receive positive feedback from our valued guests. Therefore my team and I thank you for your kind words of praise. We are pleased to hear that you enjoyed your experience with us! that your expectations were metYour feedback on the hotel's comfort and the convenience of our strategic location exactly embodies that what we would like our guests to experience when staying with us and I thank you for highlighting this in your review.We will be looking forward to welcoming you back on your next visit to Brussels and remain at you entire disposal, could we be of any assistance at all.Yours sincerely,The Steigenberger Icon Wiltcher's Team