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貝斯特韋斯特布朗斯維爾修爾住宿飯店的評分

2.5 out of 5
貝斯特韋斯特布朗斯維爾修爾住宿飯店
825 N Expressway, Brownsville, TX

評論

7.2

不錯哦

10 分，有夠讚；328 則評論中有 108 則" "
8 分，不錯哦；328 則評論中有 93 則" "
6 分，一般般；328 則評論中有 51 則" "
4 分，不太好；328 則評論中有 38 則" "
2 分，很糟糕；328 則評論中有 38 則" "

7.6/10

整潔度

7.8/10

員工素質

7.0/10

設施服務

7.2/10

住宿環境和硬體

8.2/10

環保程度

評論

2/10 很糟糕

Cynthia

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nothing good to say!!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Rocío

於 2024 年 4 月住了 1 晚

8/10 不錯哦

Ramiro

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Muy bien, bastante tranquilo, muy limpio y accesible, lo que no me parece es que hay que dejar un depósito de 100 dlls al llegar.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Martha

於 2024 年 3 月住了 1 晚

2/10 很糟糕

ALEJANDRO

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
La habitacion olia a humedad. La tele solo sintoniza 4 canales basura. El personal no atiende. Telefono no funciona.
於 2024 年 3 月住了 1 晚
SureStay Management Team 於 2024年3月27日回覆
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 一般般

Hildegardo

情侶出遊
喜歡：員工素質
不喜歡：整潔度和設施服務
Price was reasonable, location was good, pillows were flat, cockroach in closet, will not return to that hotel.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Glenda

商務旅客
喜歡：整潔度和員工素質
They’ve renovated the rooms so they look nice and it was very clean. Overall, good stay.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

ram

喜歡：住宿環境和硬體
於 2024 年 3 月住了 1 晚

6/10 一般般

Susan

情侶出遊
喜歡：整潔度
不喜歡：員工素質、設施服務和住宿環境和硬體
This is an older property and it shows. It was clean which is great, but the hotel itself is old and that shows. Tv wasn’t working properly, very limited breakfast offerings, the surrounding area seems a bit dodgy. Staff wasn’t overly welcoming or helpful except for the very nice Latino lady that was cleaning the rooms. We also asked for a different room when we checked in because the scent they used when cleaning the room was so overpowering it was noxious. The room they moved us to still had that scent but was quite a bit better than the first one. Not sure what was up with that.
於 2024 年 2 月住了 1 晚
Fanny P 於 2024年2月25日回覆
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 很糟糕

Catherine

不喜歡：員工素質
於 2024 年 2 月住了 1 晚
Fanny P 於 2024年2月25日回覆
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 有夠讚

Juan Angel

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

6/10 一般般

Claude

家庭旅遊
喜歡：員工素質
不喜歡：設施服務
Broken door access locks, could not get in through side doors and beds are too high, difficult to climb in
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Blanca Margarita

喜歡：整潔度、員工素質和住宿環境和硬體
Sin comentarios
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Antonio J

喜歡：整潔度、員工素質和住宿環境和硬體
Very clean
於 2024 年 2 月住了 1 晚

4/10 不太好

Lorena

家庭旅遊
不喜歡：客房舒適度
TV channels not working. Bed was very uncomfortable mattress.
於 2024 年 1 月住了 1 晚
Bianca 於 2024年1月31日回覆
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

8/10 不錯哦

Jesse

喜歡：整潔度、員工素質和設施服務
The property has been renovated which means it's great functionally. However, asthetically it could be better. Not all the points of entry are accessible with the room keycard. The paper sleeves for the keycards are reused, torn, and dirty.
於 2024 年 1 月住了 1 晚

6/10 一般般

Juan carlos

於 2024 年 1 月住了 1 晚

8/10 不錯哦

Cirilo

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

4/10 不太好

Morgan

不喜歡：整潔度和住宿環境和硬體
於 2023 年 12 月住了 7 晚
Bianca 於 2024年1月11日回覆
Thank you for your review regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

8/10 不錯哦

Julian

情侶出遊, 親子旅遊
喜歡：整潔度和員工素質
於 2023 年 12 月住了 1 晚

2/10 很糟糕

Smarty

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Nicole 於 2024年1月4日回覆
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 有夠讚

josefina

於 2023 年 12 月住了 1 晚

8/10 不錯哦

Veronica

於 2023 年 12 月住了 1 晚

10/10 有夠讚

ELIZABETH

喜歡：整潔度
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Hilda

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Gustavo，Saint Petersburg

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff are very friendly
於 2023 年 12 月住了 1 晚

2/10 很糟糕

Matilde

家庭旅遊
不喜歡：員工素質
The room was not ready for check-in. When we returned at a later time, they did not have the room we booked (we booked 2 beds, they tried giving us 1). The staff acted as if this was not their problem and refused to fix the issue. Expedia has not been able to confirm if they can return the money.
於 2023 年 12 月住了 1 晚
Nicole 於 2023年12月15日回覆
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 很糟糕

真實旅客

商務旅客
於 2023 年 12 月住了 1 晚
Sammy M 於 2023年12月11日回覆
We apologize for the inconvenience, we are sorry to hear we did not fulfill your expectations. Your feedback is important to us, as we strive to improve. We are working relentlessly to try and provide the best experience for our guests.

10/10 有夠讚

Esperanza

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Frank

喜歡：整潔度和住宿環境和硬體
It was ok
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Edward G

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent
The room was comfortable and clean
於 2023 年 11 月住了 3 晚

8/10 不錯哦

Stephen

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a good motel. Has 1 washer/dryer for guests to use.
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Jaime

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 有夠讚

MOISES

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean, quiet, great location and friendly staff, thanks
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Yuniel

喜歡：整潔度、員工素質和住宿環境和硬體
Verry good
於 2023 年 10 月住了 1 晚

4/10 不太好

Darah

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Honestly it was not good clean, specially the toilet. The hotel looks good in pictures but it is old in person.
於 2023 年 9 月住了 1 晚
Bianca 於 2023年9月23日回覆
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

10/10 有夠讚

pedro jorge

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
muy bien
todo muy bien, cuarto limpio y cómodo
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Brenda

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Antonio

喜歡：整潔度、員工素質和住宿環境和硬體
Sammy was wonderful n i believe the owner was there too. They gave me a great welcome back, since I've stayed here before. Great place to stay n rest. I recommend it to everyone. Better then the holiday inn that i used to stay at. Even the price.
於 2023 年 8 月住了 2 晚

10/10 有夠讚

NUBIA

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
amplias y comodas habitaciones y servicio del personal excelente
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Serenity

喜歡：整潔度、員工素質和住宿環境和硬體
Good place to stay
於 2023 年 7 月住了 2 晚

2/10 很糟糕

Oscar

於 2023 年 7 月住了 2 晚
Bianca 於 2023年8月17日回覆
Thank you for your review regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

4/10 不太好

SILVIA

情侶出遊
喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
The second day of stay the room did not have cleaning service. I requested a partial refund for the situation and they said that being an expedia customer would not be possible
於 2023 年 6 月住了 2 晚
Bianca 於 2023年6月15日回覆
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

6/10 一般般

Maria de Lourdes Pineda

於 2023 年 6 月住了 2 晚
Sammy 於 2023年7月22日回覆
Thank you very much for your kind review.

6/10 一般般

Daniel

情侶出遊
不喜歡：整潔度和住宿環境和硬體
Shower curtain had pink mildew at the bottom. The faucet in the sink was too close to the edge of the sink. Floors were dirty. No handles in the shower to keep from slipping.
於 2023 年 5 月住了 3 晚

8/10 不錯哦

Jose Pilar

喜歡：住宿環境和硬體和客房舒適度
The place its ok. Just for rest. But Breakfast and activities its not the place for it.
於 2023 年 5 月住了 1 晚

6/10 一般般

Lee

於 2023 年 5 月住了 1 晚

6/10 一般般

Brenda Karina

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 1 晚

4/10 不太好

Aleah

情侶出遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Have been to better then this on this budget and had better
於 2023 年 1 月住了 2 晚
Nicole 於 2023年2月3日回覆
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 有夠讚

Wilbert

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Todo esta bien, solamente no hay un restaurante cercano.