Hi, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Thank you for spending the time to review our property. We appreciate your feedback and look forward to welcoming you back to Atlas Apartments soon :)

Thank you for spending the time to review our property. We appreciate your feedback and look forward to welcoming you back to Atlas Apartments soon :)

非常感謝您的評價！希望以後還有機會歡迎您入住Atlas酒店公寓。

Hi Sorry to hear about your noisy taps - we will look into this issue. We are brand new so this feedback is essential for us to improve. Thankyou for taking the time to review us.

We appreciate you taking the time to give us your feedback. Thankyou

Hi Gregory,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed the convenient location of our apartment. We're sorry to hear about the issue with the water pressure in the shower. Your satisfaction is important to us, and we'll make sure to address this promptly to ensure a better experience for our future guests. We appreciate your valuable input and hope to welcome you back soon for an even more enjoyable stay!Kind Regards,Simon SchlegelGeneral Manager

Hi Darren,Thank you for your feedback! We strive to create an environment that balances ease, style, and convenience for our guests. We're here to ensure your stay is as enjoyable as possible!Kind Regards,Simon SchlegelGeneral Manager

Hi Lucy,Thank you for your feedback and for rating your stay with us. We're glad to hear that you had a positive experience overall. Your feedback is invaluable to us as we strive to continuously enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Kind Regards,Simon SchlegelGeneral Manager

Thank you!

Hi Marc,Thank you for taking the time to share your feedback with us. We are delighted to learn that your overall experience at our hotel was positive, earning us a 4 out of 5 rating.We appreciate your kind words and are thrilled to hear that you enjoyed your stay. However, we are always striving to enhance our guests' experience, and your feedback is invaluable in helping us achieve that goal.If there are specific areas where you think we could improve or if there are any additional details you'd like to share, please feel free to reach out. We want to ensure that your next visit surpasses your expectations.Thank you for choosing our hotel, and we look forward to welcoming you back for an even better experience in the future.

Hi Colin,Thank you for taking the time to provide your feedback. We greatly appreciate your honest review and are pleased to hear that your experience at our hotel has been generally positive.Your feedback is invaluable in helping us understand the areas where we are excelling and where there might be room for improvement. If there are specific aspects that stood out to you or areas where you believe we can enhance your experience further, we would love to hear more.We are committed to providing excellent service, and your input is instrumental in achieving that goal. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

Hi Natalie, Thank you for taking the time to share your positive feedback with us. We're delighted to hear that you enjoyed the great location of our hotel and that the accommodation had everything you needed for a comfortable stay.Ensuring our guests have a seamless and enjoyable experience is our top priority, and we're pleased to know that we could meet your expectations. It's always rewarding to hear that our efforts to provide well-equipped accommodations have been successful.Should you have any specific comments or suggestions for improvement, please feel free to share them with us. We value your input and strive to make each guest's stay exceptional.Thank you for choosing Atlas Apartments and Hotels, and we look forward to welcoming you back for another wonderful stay.

Hi Sally,Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you found our hotel to be in a great location, especially for the Concert and Arts precinct. It's fantastic that the proximity to public transport and the walking distance to Southbank added to the convenience of your stay.We strive to provide a comfortable and accessible location for our guests, and it's wonderful to know that we met your expectations in this regard. If there's anything specific you enjoyed during your stay or any suggestions you have for improvement, please feel free to let us know.We look forward to the opportunity to welcome you back in the future for another enjoyable stay.Simon SchlegelGeneral Manager

Hi Bettina,Thank you so much for taking the time to share your fantastic 5 out of 5 score review! We are truly grateful for your positive feedback and are delighted to hear that your experience exceeded your expectations.Our team is dedicated to providing the best possible service, and it's incredibly rewarding to know that we succeeded in making your stay enjoyable. If there are specific aspects of your visit that stood out to you or any team member who went above and beyond, we would love to recognize them.Your high rating motivates us to continue delivering exceptional service to all our guests. We appreciate your support and look forward to the opportunity to welcome you back for another wonderful stay. If there's anything we can do to make your future visits even better, please don't hesitate to let us know.Safe travels, and we can't wait to host you again!Kind Regards,Chris van ’t HoffGeneral Manager

Hi,We sincerely appreciate your feedback and are disappointed to learn that your experience fell short of your expectations, as reflected in your 2 out of 10 score review. Your satisfaction is our top priority, and we take your concerns seriously.We would greatly appreciate the opportunity to learn more about your specific experience so that we can address and rectify any issues you encountered. Your feedback is invaluable in helping us improve our services and enhance the overall guest experience.If you are willing to share more details about your stay or if there are particular areas where we can focus our attention, please feel free to reach out to us directly. We are committed to resolving any concerns and ensuring that future guests have a more positive experience.Once again, we apologize for any inconvenience you may have experienced, and we hope to have the opportunity to regain your trust in the future.Kind Regards,Simon SchlegelGeneral Manager

Hi,Thank you for your positive feedback! We're thrilled to hear that you had a wonderful experience during your stay. It's great to know that the apartment was clean and spacious, and that you enjoyed the beautiful view of the city skyline and the Brisbane Wheel. We're also pleased that you found the environment quiet without any street noise or disturbance from within the building.If there's anything specific you loved about your stay or any suggestions you have for improvement, please feel free to share. Your comments are important to us as we strive to maintain a high standard of service.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit.Kind Regards,Simon SchlegelGeneral Manager

Hi Karen,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that your check-in process was easy, and that you found our staff to be friendly and helpful. Additionally, we're glad you enjoyed the cleanliness of our apartments.Your kind words are truly appreciated, and we strive to provide excellent service to all our guests. If there's anything specific about your stay that stood out or if there's anything else you'd like to share, please feel free to let us know.We look forward to welcoming you back for another enjoyable stay in the future.Kind Regards,Simon SchlegelGeneral Manager

Hi Zak,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed a very clean and quiet stay, and that our location within walking distance to parks and dining areas added to your satisfaction.Your recommendation means a lot to us, and we appreciate your kind words. If there's anything specific about your stay that stood out or if there's anything else you'd like to share, please feel free to let us know.We are honored to have had you as our guest, and we look forward to welcoming you back for another exceptional stay in the future.Kind Regards,Simon SchlegelGeneral Manager

Hi,Thank you for sharing your positive feedback with us! We're delighted to hear that you found our hotel's proximity to the supermarket convenient, making it easy for you to live comfortably during your stay. It's great to know that our location allowed you to walk and explore nearby attractions such as the museum, art gallery, and library.We appreciate your observation about our hotel being a good place for Korean families to stay. We aim to provide a welcoming environment for guests from all backgrounds, and we're glad to hear that you found our location suitable for your needs.If there's anything specific that stood out during your stay or if you have additional comments, please feel free to let us know. We value your feedback and look forward to welcoming you back for another pleasant experience at Atlas Apartments and Hotels.Kind Regards,Simon SchlegelGeneral Manager

Thank you so much for the outstanding 4 out of 5 rating! We are truly delighted to hear that your experience at our hotel was nothing short of exceptional.It is our constant endeavor to provide our guests with a memorable and enjoyable stay, and your perfect score is a testament to our team's dedication and hard work. We're thrilled that you found the location, apartment, and amenities to your satisfaction.Once again, thank you for choosing us, and we look forward to the pleasure of hosting you again in the future.Kind Regards, Simon Schlegel General Manager

Hi Amy,Thank you for sharing your feedback about your recent stay with us. We sincerely apologize for the inconvenience you experienced with the pool temperature and the misunderstanding about the spa area. Additionally, we are disappointed to hear that the BBQs did not meet your expectations on the first day.Please rest assured that your comments will be shared with the relevant teams, and we will address these issues promptly. Your comfort and satisfaction are our top priorities, and we are committed to making improvements based on your feedback.If there's anything else you would like to share or if there's an opportunity for us to make it up to you in the future, please feel free to reach out.Thank you for choosing our hotel, and we hope to have the chance to welcome you back for a more enjoyable experience.Kind Regards,Simon SchlegelGeneral Manager

Hi Xiao,Thank you so much for your outstanding score of 5 out of 5! We are thrilled to learn that your experience with us met or exceeded your expectations.Your positive feedback is truly appreciated, and it motivates our team to continue delivering exceptional service. If there's anything specific you enjoyed about your stay that you'd like to share, or if there's anything you'd like us to consider for your next visit, please feel free to let us know.We look forward to the pleasure of hosting you again on your future visits. Thank you for choosing our hotel.Kind Regards,Simon SchlegelGeneral Manager

Hi Apurva,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a comfortable experience during your stay and that you found the property clean and safe. We also appreciate your positive comments about our communication.Your suggestion regarding kitchen supplies and cooking utensils is valuable, and we will certainly review and enhance our offerings to better meet our guests' needs.We appreciate your understanding and hope to have the pleasure of hosting you again on your future visits. If there's anything specific you would like us to consider for your next stay, please feel free to let us know.Thank you for choosing our hotel, and we look forward to welcoming you back.Kind Regards,Simon SchlegelGeneral Manager

Hi Miranda,Thank you for sharing your positive experience with us. We are delighted to hear that you had a great stay in inner Brisbane and that our location, with its convenience to the city and West End, as well as the availability of public transport options, added to your overall satisfaction.It's wonderful to know that you found the windows effective in blocking out street noise and that the well-constructed apartments provided a quiet environment. We're also pleased that you found the beds comfy and the kitchen well-equipped for your cooking needs.We appreciate your kind words and hope to have the pleasure of hosting you again on your future visits. If there's anything specific you would like for your next stay, please feel free to let us know.Thank you for choosing our hotel, and we look forward to welcoming you back.Kind Regards,Simon SchlegelGeneral Manager

Hi Ingvill,Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciated the good location, fantastic view, and practicality of the apartment during your stay.Your positive feedback is greatly appreciated, and it motivates us to continue providing excellent service. If there's anything specific you enjoyed or if there's anything you'd like us to consider for your next visit, please feel free to let us know.Thank you for choosing our hotel, and we look forward to welcoming you back on your future visits.Kind Regards,Simon SchlegelGeneral Manager

Hi Chiryeon,Thank you for sharing your feedback with us, and we sincerely apologize for the inconveniences you experienced during your stay. We are disappointed to learn about the issues with the sofa, amenities, noise, bed stability, and drainage.Please be assured that we take your comments seriously, and we will investigate each matter to ensure they are promptly addressed. Cleanliness and the overall comfort of our guests are paramount, and we regret that we fell short of meeting your expectations.Your feedback is invaluable, and we appreciate your understanding. If there's anything else you would like to share or if there's an opportunity for us to make it up to you in the future, please feel free to reach out.Thank you for choosing our hotel, and we hope to have the chance to welcome you back for an improved stay.Kind Regards,Simon SchlegelGeneral Manager

Hi Mevin,Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that you found our apartment clean and well-presented in a fantastic location, making your stay enjoyable. It's fantastic that the short walk to Southbank Parklands and the surrounding entertainment added to your overall experience.We appreciate your kind words about our friendly and helpful staff, convenient parking, and easy check-in process. Guest satisfaction is our top priority, and we're delighted to have contributed to your pleasant stay.We look forward to welcoming you back on your future visits. If there's anything specific you'd like for your next stay, please feel free to let us know.Thank you for choosing our hotel, and we can't wait to host you again.Kind Regards,Simon SchlegelGeneral Manager

Hi Clare,Thank you for choosing to stay with us and taking the time to share your feedback. We are delighted to hear that you enjoyed your 5-night stay as a family of 3 and found our location convenient for exploring Southbank and West End.It's fantastic to know that you appreciated the ease of parking and the convenience of having an allocated parking space during your stay. We understand the importance of a smooth check-in process, and we're glad it met your expectations.We apologize for any inconvenience caused by the air conditioning issue during your stay. Your feedback is valuable, and we will address this matter to ensure it is resolved promptly in the future.We appreciate your recommendation to friends and family and look forward to welcoming you back on your next visit. If there's anything specific you'd like us to improve or if you have any further suggestions, please feel free to share them with us. We strive to provide a memorable experience for all our guests, and your input helps us achieve that goal.Once again, thank you for choosing our property, and we hope to have the pleasure of hosting you again soon.Kind Regards,Simon SchlegelGeneral Manager

Hi Amina,Thank you for choosing to stay with us, and we appreciate you taking the time to provide feedback on your recent experience. We regret to hear that the cleanliness of our property did not meet your expectations, and we sincerely apologize for any inconvenience this may have caused.Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we take your feedback seriously. We would appreciate any additional details you can provide regarding the specific areas or issues you encountered, as it will help us address and rectify the concerns promptly.Our goal is to ensure that every guest has a positive and enjoyable stay with us, and we apologize if we fell short of that during your visit. Rest assured, your feedback will be shared with our housekeeping team to reinforce the importance of maintaining high cleanliness standards.If you plan to stay with us again, we would welcome the opportunity to make amends and provide you with the exceptional experience we strive to offer. Please feel free to reach out to our front desk during your stay if you have any concerns, and we will do our best to address them promptly.Once again, we appreciate your feedback, and we hope to have the opportunity to better serve you in the future.Kind Regards,Simon SchlegelGeneral Manager

Hi Marc,That's fantastic to hear! A perfect score means a lot to us. If there's anything in particular that made your experience so great or if there's anything we can do to maintain this level of excellence, feel free to share. We're thrilled to have provided you with a wonderful experience, and we look forward to hosting you again in the future!Kind Regards, Matthew Driessen General Manager

Hi Pauline,Thank you for choosing to stay with us and for taking the time to share your feedback. We appreciate your kind words about your overall experience at our hotel.We regret to hear that the west-facing bedroom became uncomfortably warm, despite the air conditioning. We apologize for any inconvenience this may have caused during your stay. Please rest assured that we will address this issue promptly to ensure a more comfortable experience for our future guests.Your feedback is invaluable to us, and we strive to continuously improve our services. If you have any further details or suggestions, please feel free to share them with us, as we are committed to making every guest's stay exceptional.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Thank you again for choosing our hotel.Kind Regards,Simon SchlegelGeneral Manager

Hi Steven,Thank you so much for your wonderful rating. We're thrilled that despite some challenges, you still found your experience worthy of a top score. Your feedback means a lot to us, and we're continuously working to ensure an even better stay for our guests in the future. If there's anything else we can do to enhance your experience next time, please let us know. We look forward to welcoming you backKind Regards, Simon Schlegel General Manager

Hi Jillian,Thank you for providing your rating. We value your feedback, and we would appreciate more details about your experience to better understand how we can improve. If there are specific aspects of your stay that you would like to discuss or if you have suggestions for enhancement, please feel free to share.Your satisfaction is important to us, and we hope to have the opportunity to provide you with a more positive experience in the future.Kind Regards, Simon Schlegel General Manager

Hi John,Thank you for choosing Atlas Apartments by Cllix for your recent stay, and for taking the time to share your feedback. We appreciate your valuable input.We are delighted to see that your overall experience was positive, as reflected in your 4 out of 5 score. It is our constant endeavor to provide a comfortable and enjoyable stay for our guests, and we're pleased to hear that we met your expectations.Your specific insights help us understand what we're doing well and where we can improve. If there are any areas you feel we could enhance to earn that extra star next time, please feel free to share your thoughts. We value your feedback and are committed to making your future stays even more memorable.Thank you once again for choosing Atlas Apartments by Cllix. We look forward to welcoming you back in the future.Kind Regards,Simon SchlegelGeneral Manager

Hi,We're delighted to hear that you found our location convenient and that you had a fun trip during your stay. If you have any further comments or if there's anything specific you'd like to share about your experience, please feel free to let us know. We hope to welcome you back in the future for another enjoyable stay. Thank you for choosing our accommodations!Kind Regards,Simon SchlegelGeneral Manager

Hi Helene,Thank you for rating your recent stay with us an 8 out of 10. We're delighted to hear that you had a positive experience. If there are any specific areas where we can improve and earn that perfect 10 for your next visit, please don't hesitate to let us know. Your feedback helps us enhance our services.We look forward to welcoming you back in the future.Kind Regards,Simon SchlegelGeneral Manager

Hi Agne, I hope this message finds you well. We would like to extend our sincerest apologies for the issue you encountered during your recent stay with us. Your comfort and satisfaction are of the utmost importance to us, and we deeply regret any inconvenience you may have experienced.To address your concern, we kindly request that you visit our reception at your earliest convenience. Our General Manager, Mr. Simon, is eager to personally meet with you, review any available footage, and discuss the matter in detail. Your feedback is invaluable to us, and we take this situation very seriously.If there is anything else we can do to assist you or make your stay more comfortable, please do not hesitate to inform us. Your comfort and well-being remain our top priorities.Once again, we apologize for any inconvenience you have faced and appreciate your understanding. We look forward to resolving this matter to your satisfaction.Kind Regards,Simon SchlegelGeneral Manager

Hi Kieren,We're pleased to hear that you had a positive experience with our service at the front desk. However, we're genuinely sorry to learn that you found the bed uncomfortable. Your feedback is important to us, and we appreciate you bringing this matter to our attention. We will address this issue as soon as possible to ensure a more comfortable stay for our guests in the future. Thank you for sharing your thoughts.Kind Regards,Simon SchlegelGeneral Manager

Hi Michelle,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay in our great apartment and appreciated our excellent location. We look forward to welcoming you back for another wonderful experience in the future.Kind Regards,Simon SchlegelGeneral Manager

Hi Janelle,We're glad you had a great time, but I understand the disappointment about the pool being too cold due to lack of sunlight. Your feedback is valuable and can help make informed decisions about future stays. Thank you for sharing your experience.Kind Regards,Simon SchlegelGeneral Manager

Hi David,I'm sorry to hear about the lack of service for unit amenities like towels, tea, and coffee replenishment. Your feedback is essential, and it can help the management improve their services in the future.Kind Regards,Simon SchlegelGeneral Manager

Hi Raewyn,Thank you for sharing your positive feedback with us!We're delighted to hear that you found our location convenient and that you enjoyed the spacious and clean accommodations. It's great to know that our apartments met your expectations. Kind Regards, Simon Schlege -General Manager

Hi Chinar,I'm sincerely sorry to hear about the issues you've encountered during your stay. Your feedback is incredibly important to us, and I want to assure you that we take your concerns very seriously.I apologize for the cleanliness issues you experienced, as well as the inconvenience with the Wi-Fi. This is not the standard we aim to uphold, and I assure you that we are taking immediate steps to address these concerns.Unfortunately, we are unable to proceed with a refund for your reservation. I've been informed that you've been relocated to an alternate unit, and we anticipate that this adjustment will ensure a smooth experience. Should any concerns arise, please communicate directly with the property so that we can promptly address any issues.Kind Regards, Simon Schlege -General Manager

Hi Peta,Thank you for sharing your feedback with us. We regret to hear that the size of the 2-bedroom apartment did not meet your expectations.We understand that space is an important factor for comfort, and we apologize for any inconvenience this may have caused. We appreciate your honesty, and we will take this into consideration for future improvements.If you have any further comments or suggestions, please feel free to share them with us. We value your input and hope to have the opportunity to serve you better in the future.Kind Regards,Simon SchlegelGeneral Manager

Hi Georgina, Thank you for taking the time to review your recent stay with us. We appreciate your feedback and are pleased to see that you had a positive experience overall.If there were any specific areas where we can improve and earn that extra star, please feel free to let us know. We are always striving to provide the best possible experience for our guests.We look forward to the possibility of welcoming you back in the future and providing you with an even better stay.Kind Regards,Simon SchlegelGeneral Manager

Hi Jesse,Thank you for providing a rating of 10 out of 10 for your experience. We appreciate your feedback, and we're always striving to improve and provide the best possible service. If you have any specific suggestions or comments to help us achieve a perfect score on your next visit, please feel free to share them. We hope to have the opportunity to serve you even better in the future.Kind Regards,Simon SchlegelGeneral Manager

Hi Jacqueline,Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations.We apologize for the issue with the communal areas and the unpleasant odor. We will address this immediately to ensure a more pleasant environment for all guests.We also regret the inconvenience caused by the slow-draining sink and the lack of kitchen utensils/plates. This is not reflective of our standard, and we appreciate you bringing it to our attention.Your feedback is invaluable, and we will take steps to rectify these issues. We're disappointed to hear that you wouldn't consider returning, but we hope you might reconsider in the future to experience an improved stay.Kind Regards,Simon SchlegelGeneral Manager

Hi Shannon,We're delighted to hear that you had a great experience with our service and that the location was convenient for your plans. If there's anything else you'd like to share or if you have any additional comments, please feel free to let us know. We value your feedback and hope to continue providing you with excellent service and convenience during your future visits. Thank you for choosing us as your accommodation.Simon SchlegeGeneral Manager

Dear Brittany, Thank you for your wonderful feedback about your recent stay. We're thrilled to have played a part in making your time with us enjoyable and memorable. Your feedback isn't just a pat in the back for us; it's a reflection of the experience we strive to create for each and every guest. Your satisfaction is our motivation to keep exceeding expectations. We can't wait to welcome you back for another exceptional experience. Until then, if there's anything you need, don't hesitate to reach out. Kind Regards, Simon Schlege- General Manager