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布里斯班阿莫拉飯店的評分

5 out of 5
布里斯班阿莫拉飯店
200 Creek Street, Spring Hill, QLD

評論

8.8

有夠讚

10 分，有夠讚；1002 則評論中有 562 則" "
8 分，不錯哦；1002 則評論中有 318 則" "
6 分，一般般；1002 則評論中有 80 則" "
4 分，不太好；1002 則評論中有 31 則" "
2 分，很糟糕；1002 則評論中有 11 則" "

9.0/10

整潔度

9.2/10

員工素質

8.4/10

設施服務

8.6/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

chun lan

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
比較新
於 2023 年 8 月住了 1 晚
Amora Brisbane 於 2023年8月30日回覆
Thank you for your review, Chun Ian. We are glad that you had an enjoyable stay and we look forward to seeing you again in the future.

8/10 不錯哦

Wa Tat Benedict

喜歡：整潔度、員工素質和客房舒適度
Close to Central Station but need to walk little uphill. Water utensil may need some upgrades as well
於 2023 年 7 月住了 1 晚
Amora Hotel Brisbane 於 2023年7月10日回覆
Hi Wa Tat Benedict, thank you for your feedback. We are glad to hear that you had an enjoyable stay and found our location to be central. We look forward to welcoming you back again in the future.

8/10 不錯哦

Man Chung

家庭旅遊
喜歡：整潔度和員工素質
於 2023 年 4 月住了 4 晚
Amora Hotel Brisbane 於 2023年4月19日回覆
Thank you for your review, Man Chung. We are glad that you had an enjoyable stay and look forward to seeing you again in the future.

10/10 有夠讚

PUI YU

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The location is good which is near to central station, staff are helpful!
於 2023 年 3 月住了 1 晚
Amora Hotel Brisbane 於 2023年3月27日回覆
Thank you for your review, Pui. We are glad that you had an enjoyable stay and look forward to seeing you again in the future.

8/10 不錯哦

MEI HA

家庭旅遊
喜歡：整潔度和客房舒適度
於 2023 年 2 月住了 2 晚
Amora Hotel Brisbane 於 2023年2月20日回覆
Thank you for your review, Mei. We are glad that you had an enjoyable stay and look forward to seeing you again in the future.

6/10 一般般

wing kit KEITH

於 2023 年 2 月住了 4 晚
Amora Hotel Brisbane 於 2023年2月14日回覆
Thank you for your review, Wing. We are glad that you had an enjoyable stay and look forward to seeing you again in the future.

10/10 有夠讚

YICHIH

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
very good location and quiet room it’s a nice experience to stay at this hotel
於 2022 年 8 月住了 3 晚
Amora Hotel Brisbane 於 2022年9月19日回覆
Thank you for your fantastic feedback, we are happy that you have enjoyed your stay.We look forward to welcoming you back again soon.

8/10 不錯哦

Chen

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
乾淨又友善的環境
櫃檯服務很專業又親切友善，非常好👍
於 2022 年 7 月住了 4 晚
Amora Hotel Brisbane 於 2022年8月19日回覆
Thank you for taking the time to provide us feedback, Chen. We are glad that you had an enjoyable stay and found our team members to be helpful throughout your stay. We look forward to having you back with us again soon.

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
整體都還滿意👍
在房間內容可以更清楚的表示哪些東西有附贈，以及特別標示哪些用品沒有附贈。第一天沒有牙膏可以使用。吹風機有點老舊，噪音聲比風量大。電梯有時真的要等很久。
於 2022 年 6 月住了 2 晚
Amora Hotel Brisbane 於 2022年6月23日回覆
Thank you for your feedback. We are glad to hear that you enjoyed your stay with us. We have complimentary amenities available in every room, including dental kits with toothpaste available. Our team members are always happy to help and offer more amenities if needed. We look forward to welcoming you back again soon.

10/10 有夠讚

Jinpin

於 2022 年 6 月住了 4 晚

8/10 不錯哦

CHIA HSIN

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
交通便利，環境舒適
鄰近皇后街、市政廳、南岸公園，都可走路到達，交通方便，搭uber也不貴。櫃檯每日提供水果，只是我都沒拿，但可見他們的貼心。
於 2020 年 1 月住了 3 晚
Novotel Team 於 2020年2月11日回覆
Thank you for taking the time to review Novotel Brisbane. We look forward to seeing you again.

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 3 晚
Richard M 於 2019年12月18日回覆
Thanks for the great review. It is always a pleasure to receive positive feedback. Best regards, Richard McArthur General Manager

8/10 不錯哦

Lai King

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 3 晚
Richard M 於 2019年10月30日回覆
Dear Lai, Thanks for your recent review following your stay with us. Great to see you enjoyed most aspects of your stay and I trust the rest of your experience in Brisbane was a good one too. We look forward to seeing you again soon. Best regards, Richard McArthur General Manager

10/10 有夠讚

Yi-cheng

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 2 晚
Richard M 於 2019年7月7日回覆
Dear Yi-cheng, Thanks for the great feedback. We hope to see you again. Best regards, Richard McArthur General Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location nearby Brisbane river. The room is clean
於 2018 年 4 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient location in the Brisbane city nearby Brisbane river.
於 2018 年 4 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
交通方便
交通方便，離車站步行不需五分鐘，提供的早餐 簡單且實在。有游泳池 及簡易健身房，適合想運動的朋友。房間每日的打掃的很乾淨，不馬虎。推薦給帶小孩的家庭。
於 2018 年 4 月住了 3 晚

8/10 不錯哦

Sandra

喜歡：員工素質、住宿環境和硬體和客房舒適度
Service is good..just one negative comment that a lot of ants on the table and also may have bugs that bite us on the bed.

6/10 一般般

真實旅客

喜歡：員工素質、住宿環境和硬體和客房舒適度
不喜歡：整潔度

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 1 月住了 3 晚

8/10 不錯哦

yan wing nicholas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Value
Clean and tidy room Friendly and helpful staffs
於 2017 年 10 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 10 月住了 1 晚

10/10 有夠讚

TAKEHARU

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

2/10 很糟糕

Ramasubramanian

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
The front line manager lady was so rude and unprofessional. I have never seen anyone with that bad behaviour in a front line job. The receptionists both at night time and day time were good. I don’t know how they are still smiling with this arrogant manager around. When I was talking to her she didn’t even bother to look at my face but looked somewhere and tried to avoid the conversation. I asked her if it is possible to change the booking to a different date due to my appointment date at the hospital got changed. When I asked the receptionist over the phone she said it’s not a problem. When Expedia contacted the hotel, they denied. So I want to talk to them in person. She knows that I am a doctor as I explained about the situation. To my horror, she said she also got a medical degree (not related to the topic or her job), knows which appointment can be changed or not. She said she will never book her room via Expedia and it’s people like us always try to book rooms on a cheap price. She should have just said a “No” but she chose to humiliate in front of everyone. I am a gold member and the discount is for all VIP members. I didn’t opt for that discount, as for me the top priority is a nice, clean hotel with 4 or 5 stars rating. I told her I am not asking for a refund or demanding the cancellation or change over, all I am trying to do is having a conversation and explaining the situation. She said repeatedly she will never book via Expedia and doesn’t care now.
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Damien

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was modern and clean, the staff were professional and friendly. It's in a great location. The free mini bar on in the premier room was a nice touch.
於 2024 年 4 月住了 4 晚
Amora Brisbane 於 2024年4月28日回覆
Hi Damien, thank you for the feedback. We are happy to hear that you enjoyed indulging in our complimentary mini bar. We look forward to welcoming you back in the future.Kind regards,

6/10 一般般

Leonard

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Nice and quiet, staff nice and friendly.
於 2024 年 4 月住了 1 晚
Amora Brisbane 於 2024年4月28日回覆
Hi Leonard, we are glad that you enjoyed your stay with us. See you soon!Kind regards,

10/10 有夠讚

Deborah Anne

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 6 晚

10/10 有夠讚

Coral

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Simon

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Clean and tidy
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Gerry，Macleay Island

喜歡：整潔度和住宿環境和硬體
Lovely quiet room, friendly staff
於 2024 年 4 月住了 3 晚
Amora Brisbane 於 2024年5月2日回覆
Hi Gerry,Thank you for the review. It is lovely to hear that you enjoyed your stay with us and we look forward to welcoming you back soon.Kind regards

10/10 有夠讚

Wiryadi

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
There was no soap rack in the shower.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Lyn

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Nancy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The front desk staff was very helpful. I loved the room, but the couch needs to be facing the tv.
於 2024 年 3 月住了 5 晚
Amora Brisbane 於 2024年4月6日回覆
Hi Nancy, thank you for the feedback. We are glad you enjoyed your stay and we look forward to welcoming you back in the future.Regards,

10/10 有夠讚

Vicky

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 5 晚

10/10 有夠讚

Hirahira

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Central駅から近く(すごい坂をのぼりますが)、中心街も近くて便利です！部屋も広く清潔でした。 ドライヤー、冷蔵庫ありました。
於 2024 年 3 月住了 4 晚
Amora Brisbane 於 2024年3月31日回覆
Thank you for the feedback, we are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back next time you visit Brisbane.

10/10 有夠讚

neena

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We absolutely loved the city views from our room. The Aircon worked perfectly in the humidity. I particularly loved the tiny attention to details in the amenities in the rooms. Highlight was the ability to leave our luggage in storage between our visits to the hotel 10 days apart.
於 2024 年 3 月住了 5 晚
Amora Brisbane 於 2024年3月31日回覆
Hi Neena, thank you for the feedback. It is great to hear that you enjoyed the hotels facilities. We look forwarding to welcoming you back next time you visit Brisbane.

10/10 有夠讚

Isapela

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The 11am check out was great as we had little one's that wasn't well and we didn't have to rush them.
於 2024 年 3 月住了 2 晚
Amora Brisbane 於 2024年3月31日回覆
Hi Isapela, Thank you for your feedback. We are glad to hear that you enjoyed your stay and took advantage of our generous check out time. We look forward to welcoming you back nect time you visit Brisbane.

10/10 有夠讚

jill

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Decor was fantastic, no USB charging ports. But the maps were invaluable. Thanks
於 2024 年 3 月住了 5 晚
Amora Brisbane 於 2024年4月6日回覆
Hi Jill, Thank you for the feedback. We have USB charging ports on the base of our lamps, hopefully you will be able to use them next time you stay with us.Regards,

10/10 有夠讚

Eri

於 2024 年 3 月住了 1 晚

8/10 不錯哦

Edward

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The slight height difference between the carpet and the bathroom and if I hadn't been careful, I could have easily slipped. Additionally, one of the staff members accidentally charged us for 5 breakfasts instead of the 3 we had.
於 2024 年 3 月住了 2 晚
Amora Brisbane 於 2024年4月28日回覆
Hi Edward, We are glad that you enjoyed your stay with us. We apologise if we have over charged you for breakfast, pleas give us a call so that we can organise a refund for you. Rest assured your feedback regarding the bathroom floor has been passed on to the appropriate team members. We look forward to welcoming you back in the future.Kind regards,

10/10 有夠讚

Matthew

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great renovated hotel, with massive rooms, would happily stay again. Only minor things could be improved. Like a big bottle of shower gel rather than 1 x 30ml per day for 2 x people, for the lobby bar area to be revamped, and the third lift on the right snapped shut way too quickly (without me being delayed for even a second) and hit my arm.
於 2024 年 3 月住了 4 晚

10/10 有夠讚

Robyn

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and aesthetic was beautiful. Good location, good gym and good pool. Stayed with our young kids and was good for them even.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Angela

於 2024 年 3 月住了 1 晚

10/10 有夠讚

AnnaLuz

家庭旅遊
喜歡：設施服務
Cold water @ the reception area Spacious waiting Area Free guest parking pass Accessible to everything
於 2024 年 2 月住了 7 晚

10/10 有夠讚

Nilam

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff when I was checking in was very welcoming. Thank you. Clean hotel and fast service.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Mitch

團體旅遊
喜歡：設施服務和住宿環境和硬體
The area
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Tatsuro

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Kim

喜歡：整潔度、員工素質和住宿環境和硬體
Easy walk from Central train station and into Queen St Mall. Fast efficient check in. I was given early check in as a room was ready at no extra charge. Very clean, staff excellent. Room good size, very comfortable and well presented. With all you need. Only freeview channels and signal dodgy. But this seems to be case wherever you stay in Australia. Safe and quiet.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Krista

喜歡：整潔度、員工素質和住宿環境和硬體
Easy check in and check out. Friendly services and the room was exactly as advertised.
於 2024 年 2 月住了 1 晚