Terrible hotel, very dirty. Room slightly cold. Cup and spoon for tea and coffee was dirty. No towels on arrival but were supplied afterwards.
真實旅客
於 2022 年 12 月住了 2 晚
2/10 很糟糕
真實旅客
家庭旅遊
2022年12月6日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Actual picture of horizon
Hi,
I’ve faced the worst ever experience in my entire life while staying here. I booked the room before 3 hours of arrival. It was very difficult to find the location. There was no sign or anything outside. Not even door number.
I reached there and they didn’t let me in even after i show all my booking details and id. I stayed outside in cold for almost 1 hour for them to verify my booking. Even after i showed my booking they were very rude to us. They told us they cant let me in and give room. Then after i got the help from hotels.com assistance i got a chance to let inside.
I don’t know whether after all these issues they gave me the worst room to me. Right after seeing the room i left the property.
Let this not happen to anyone again
Thanks
真實旅客
於 2022 年 11 月住了 1 晚
2/10 很糟糕
Matthew
2022年11月30日
Matthew
於 2022 年 11 月住了 2 晚
2/10 很糟糕
Christoffer
2022年11月29日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hemsk vistelse.
Ett hemskt hotell som bara har en bra sak och det är läget.
Allt annat är hemskt.
Mögligt badrum.
Iskallt i rummet pga fönster som knappt är stängda och värmen är avstängd.
Gick inte att få varmt vatten varken i duschen eller i handfatet.
Christoffer
於 2022 年 11 月住了 2 晚
8/10 不錯哦
Gary
2022年11月27日
Gary
於 2022 年 11 月住了 1 晚
4/10 不太好
Sandrine
團體旅遊
2022年11月24日
喜歡:員工素質
不喜歡:住宿環境和硬體
No value for money
Reception staff was friendly and helpful. The room was disappointing- no heating (it was 10 degrees outside) and no extra blanket in the room, the bedside lamps didn't work and there was only a few coat hangers on a rail to store clothes. On the plus side, the reception staff gave me an electronic heater after i complained and the view on the pier was suberb. Disappointing for the price!!
Sandrine
於 2022 年 11 月住了 1 晚
6/10 一般般
Ashley
2022年11月22日
Ashley
於 2022 年 11 月住了 2 晚
2/10 很糟糕
Melanie
情侶出遊
2022年11月21日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The worst place we have ever stayed, room dirty, faulty electrics, uncomfortable bed, pillows like rock, no toiletries, self haning off wall, no hot water, no heating. Tiny ripped quilt.
Melanie
於 2022 年 11 月住了 2 晚
4/10 不太好
Elliot
2022年11月20日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Staff were really friendly but there are no staff in the property after 8pm.
Other guests were really noisy but as no staff so couldn't get help with the noise still going on at 3am.
Room smelt of smoke and not very clean. Mold on the walls in the bathroom.
Comfortable mattress but awful pillows.
Awful WiFi.
Wouldn't stay here agaun
Elliot
於 2022 年 11 月住了 1 晚
2/10 很糟糕
Helen Hvenegaard
家庭旅遊
2022年11月17日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Har ikke prøvet noget liggende før.
Det bedste ved værelset var: rent sengetøj og et toilet der fungerede.
Og så det andet: brusedørene var ved at falde fra hinanden, vi turde ikke tage et bad. Vinduerne kunne ikke lukkes helt, så det trak helt vild ind. Gardinerne blafrede og vi turde ikke røre ved vinduerne, af skræk for at de skulle falde ud. Døren ind til værelset stod og klaprede, fordi der var gennemtræk. Bordet i værelset var i stykker. Bordet sad ikke fast til benet. Der var gummilagner i sengene. Skidt i krogene. De havde ikke styr på bestilte værelser.
Vi var glade for, at vi kun skulle overnatte en enkelt nat.
Helen Hvenegaard
於 2022 年 11 月住了 1 晚
2/10 很糟糕
Daran
情侶出遊
2022年11月12日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This Hotel (Squat) is a disgrace the toilt areas were broken and had fesses on them mould broken windows dirty broken flooring .. i would like someone to call me please
Daran
於 2022 年 11 月住了 1 晚
4/10 不太好
Lydia
情侶出遊
2022年11月7日
不喜歡:整潔度、設施服務和住宿環境和硬體
It was the cheapest option that’s why we chose it. It was grim, there was barely any toilet roll for us and nobody at reception to ask for more. Really dirty and mouldy bathroom, with the sink in the bedroom which was odd. Window wouldn’t shut so room was freezing, had to lay towels over the duvet to try and warm up. Tv didn’t work. Hallways stunk of weed which seeped into the room. Also they wanted to charge £25 if you arrive after 8:30pm which is insane! That was half the price of the room. Just do yourself a favour and don’t stay here lol
Lydia
6/10 一般般
Lorna
2022年11月6日
喜歡:整潔度、員工素質和設施服務
Its in walking distance to shops, bars, restaurants, seafront.
Ideal if you just want a base. Bed was nice and comfy and room was clean.
The guy on reception was nice, polite, helpful.
Lorna
2/10 很糟糕
Chris
團體旅遊
2022年10月20日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Terrible
Chris
於 2022 年 10 月住了 1 晚
6/10 一般般
真實旅客
家庭旅遊
2022年10月15日
喜歡:員工素質
不喜歡:整潔度
Sink had debris stuck in plughole
真實旅客
於 2022 年 10 月住了 2 晚
2/10 很糟糕
Daniel
團體旅遊
2022年10月13日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Avoid!
Disgrace of a hotel. Will not go back, bathroom had mould in the shower windows broken & boarded up with wood. The pictures on the advertisement is not what you get they look like were taken from a different hotel. Rooms smelt of smoke. Gaps in walls & doors which made it very cold at night. Over our 3 night stay no house keeping was done to empty bins fresh towels etc. Room was very dirty & staff didn’t really care.
Daniel
於 2022 年 10 月住了 3 晚
2/10 很糟糕
Tanya
商務旅客
2022年10月7日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was terrible. The room did not look like any of the pictures. Upon arrival, there was a pile of dirty towels and laundry in my room, and i had no clean towels or toilet roll. The bathroom stank and had mould. After discussing with the receptionist, they took the dirty laundry and gave me a fresh towel, but no toilet roll. The cups, kettle and teaspoons were also dirty.
There was no heating, and the window would not fully close, so was very could. Also, the duvet was very thin.
The hallways were very thin and most of the flooring/stairs/doors were very creaky. The walls were very thin and i could consistently hear people throughout the nights.
The room was not cleaned at all during my 3 night stay. I was charged to leave my luggage for a few hours on the day of check out.
Location and wifi were decent.
Tanya
於 2022 年 10 月住了 3 晚
6/10 一般般
Georgia
2022年10月3日
Georgia
於 2022 年 10 月住了 1 晚
6/10 一般般
Richard
情侶出遊
2022年10月3日
喜歡:員工素質
Great location next to the pier, although the room could do with an massive upgrade! Other than that no complaints
Richard
於 2022 年 9 月住了 2 晚
10/10 有夠讚
Chris
2022年10月2日
Chris
於 2022 年 9 月住了 2 晚
2/10 很糟糕
Rhys
2022年9月26日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Was very old and run down would definitely not stay again
Rhys
於 2022 年 9 月住了 1 晚
2/10 很糟糕
April
2022年9月26日
April
於 2022 年 9 月住了 1 晚
6/10 一般般
Lydia
2022年9月12日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Wouldn’t bother again
Room was the cheapest option around that wasn’t a hostel so we went for it, but was still expensive for what it was. £115 for one night but the room was really run down. It’s opposite a park too which is loud at night as it seems groups of men sit drinking on the benches. Ceiling was wallpapered which was odd. The toilet seat was too small for the bowl and wasn’t fastened on properly which wasn’t great. Chairs were really stained. Walls had stickers from previous guests clothing. Hallway was really loud when wind blew or other guests shut their doors (would make your door rattle). Parking around there is an absolute nightmare too