Shabby without the chic! Booked because it offered spa facilities. Turns out these were separate and run by a different company (these were fine, id go again). But the hotel is best described as 'rough pub', with tired and dirty decor and carpets. Took one look at the menu and grubby restaurant and went elsewhere to eat. Room was OK but not worth what i paid, and worst of all owner Shane so unnecessarily rude and made it clear we were an inconvenience. My advice, go stay at Manor Court Hotel up the road, and buy a day pass to the spa (Palms Leisure).