住宿內酒吧

普拉斯格蘭炊貝斯特韋斯特飯店的評分

2.5 out of 5

評論

8.6

有夠讚

10 分,有夠讚;906 則評論中有 469 則" "
8 分,不錯哦;906 則評論中有 289 則" "
6 分,一般般;906 則評論中有 92 則" "
4 分,不太好;906 則評論中有 39 則" "
2 分,很糟糕;906 則評論中有 17 則" "

9.0/10

整潔度

8.8/10

員工素質

9.0/10

設施服務

8.4/10

住宿環境和硬體

9.0/10

環保程度

評論

4/10 不太好

Jackylee,TAIWAN

喜歡:整潔度、員工素質和住宿環境和硬體
一般的平價旅館
1.沒有電梯,雖然只有兩樓.但是當你提著23公斤行李爬兩樓你就會很OOXX 2.沒有包含早餐 3.地點超好旁邊就是waltmart & k-mart.又在交流道旁

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

4/10 不太好

Shayla

喜歡:整潔度
不喜歡:住宿環境和硬體
Ive stayed here before and enjoyed it (I will say that) The bar and casino are super convenient. Staying here this last time was rough. It was 30 degrees outside and when we got to the room we realized that our heat wasn’t working. They did send someone to fix it while we were gone but it still didn’t work. By the time we returned from our Birthday dinner it was very late and we were exhausted. We just put on a bunch of clothes and dealt with it. It definitely wasn’t pleasant… we were freezing.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Cynthia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Best front desk staff on the planet! I have never before been treated to such a warm, welcoming and helpful group of folks. They are amazing. I highly recommend this hotel and plan to stay here again.
於 2024 年 1 月住了 2 晚

8/10 不錯哦

Carly

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good stay. There is a grill/bar in the lobby which is very convenient. The pool is clean and nice as are the rooms.
於 2024 年 3 月住了 1 晚

2/10 很糟糕

katie

親子旅遊
不喜歡:員工素質
When I approached the front desk they informed me that the room I booked on Expedia was in fact not the correct room and there was nothing they could do for me and to contact Expedia. Then finished with that’s why you don’t book on third party sites
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年4月8日回覆
Oh no! I'm sorry to hear you didn't received your desired room type. While booking through a 3rd party limits our options for changes, this was not the reason we were unable to move you. Unfortunately having been at 100% capacity, we simply did not have any other room types available. I apologize if this was verbalized to you incorrectly by the staff. Thank you for bringing this to my attention, and we hope you will consider staying with us for future visits.

8/10 不錯哦

Ashley

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I loved the free breakfast and the staff was super nice!!
於 2024 年 3 月住了 2 晚
Guest Services 於 2024年4月8日回覆
Thanks for the rating! Come back soon.

10/10 有夠讚

Rachel

喜歡:整潔度、員工素質和住宿環境和硬體
We had a great stay at the GrandTree! Really recommend this for a comfortable stay.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

JoAnna

於 2024 年 2 月住了 1 晚
Guest Services 於 2024年4月8日回覆
Thank you! Safe travels.

10/10 有夠讚

brooke,billings

團體旅遊, 親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
We stay here once a year with some of our family friends. This place is the best! It offers really everything you need for a weekend getaway!
於 2024 年 1 月住了 2 晚
Guest Services 於 2024年2月13日回覆
Wow!! Thanks for the feedback. I'm pleased to hear you not only enjoyed your recent stay, but have enjoyed our property many, many times! It is our pleasure to host you, and we look forward to future visits. Safe travels!

10/10 有夠讚

James,Lake City

喜歡:整潔度和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Guest Services 於 2024年2月13日回覆
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 不錯哦

Gregory

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice place, bar/restaurant on site. Front desk staff is amazing, bar/restaurant staff average. Very clean, older feel to it in a good way though. I’d go here again.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

SUE

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location. Comfortable with very friendly, helpful staff. Nice rooms with coffee maker, fridge & microwave.
於 2024 年 1 月住了 1 晚
Guest Services 於 2024年1月21日回覆
I'm happy to hear you like our location and friendly staff! It would be our pleasure to host you again. Safe travels!

10/10 有夠讚

Thurman

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Guest Services 於 2024年2月13日回覆
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Monette

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Guest Services 於 2024年2月13日回覆
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Frank

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Guest Services 於 2024年2月13日回覆
Thank you so much!

10/10 有夠讚

Frank

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Guest Services 於 2024年2月13日回覆
Thank you for the rating! Please, come back soon.

10/10 有夠讚

carol

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Jamie

情侶出遊
喜歡:員工素質、設施服務和住宿環境和硬體
.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Andrea

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and decorated nicely. Staff extremely nice, helpful and fun.
於 2023 年 11 月住了 1 晚
Guest Services 於 2024年1月21日回覆
What an awesome review! Thank you so much! Safe travels.

10/10 有夠讚

Jeneva

情侶出遊, 寵物同遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great rooms, excellent service, food was delicious, and of course pet friendly!
於 2023 年 11 月住了 1 晚

10/10 有夠讚

dan

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
very nice
Updated rooms were very comfortable. Bed was great. Still showed a little age in halls and common areas, but appeared that was in the update plan. Pool was nice. On site restaurant was good, staff was great.
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Rebecca,MISSOULA

於 2023 年 11 月住了 1 晚

6/10 一般般

Kara

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Tried to give me a down graded room. Had to ask for the right room . Bartender was cool
於 2023 年 11 月住了 1 晚
Guest Services 於 2023年11月8日回覆
Thank you for the feedback. I'm glad you enjoyed your experience with our Club Tavern and Grill staff! Regarding your room, it appears that we moved you from a 2nd floor jacuzzi suite to a first floor jacuzzi suite. Both rooms hold equal value. I apologize for any confusion during your check in process, and we hope you will come back and visit us again soon. Safe travels!

10/10 有夠讚

Toby

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Super Great Hotel all Around
Great Hotel and the Bar Resturaunt is great. TZ
於 2023 年 11 月住了 1 晚
Guest Services 於 2023年11月8日回覆
Thanks for the feedback. Come back soon!

10/10 有夠讚

Yana

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Positive: the staff went out of their way to make sure we were accommodated & ready for our shuttle, thanks for the free fruit at arrival, & the trash / recycling sorting stations were perfect. Improvement: we had a room near the pool so the area was loud even an hour after closing & there was no fan in the bathroom.
於 2023 年 10 月住了 1 晚
Guest Services 於 2023年11月8日回覆
Thank you for taking the time to rate our property. I'm glad you enjoyed your stay with us! We do offer many different room types and locations to fit your preference for future visits. We hope to see you again soon!

8/10 不錯哦

brian,port orchard

喜歡:員工素質
於 2023 年 10 月住了 1 晚
Guest Services 於 2023年11月8日回覆
Thank you Brian!

8/10 不錯哦

Liam

於 2023 年 9 月住了 1 晚
Guest Services 於 2023年11月8日回覆
Thank you for taking the time to rate our property. Safe travels!

10/10 有夠讚

David

於 2023 年 10 月住了 1 晚
Guest Services 於 2023年10月24日回覆
Thanks for the rating!

8/10 不錯哦

Tasha

喜歡:員工素質
Fairly clean and nice enough, even though is it an older property. It was, however, extremely noisy the two nights we stayed. Restaurant had good food and staff was friendly.
於 2023 年 9 月住了 2 晚
Guest Services 於 2023年10月14日回覆
Thank you for taking the time to rate our property, and give feedback regarding the noise level. We work hard to keep the property as enjoyable as possible for our guests, and always strive to improve. Thanks again, and we hope to see you again soon.

6/10 一般般

Daron

喜歡:整潔度
From the moment I walked in, trying to order coffee this morning and then finally tired of waiting for service in the restaurant and leaving because of a schedule the staff complained about not having help. I understand this is an issue and feel for the staff. However, the issue needs to be resolved. There is a college in the town and I am sure they could recruit from the student body to help.
於 2023 年 9 月住了 1 晚
Guest services 於 2023年10月14日回覆
I'm sorry to hear your restaurant experience was unsatisfactory, and I will pass this on to the restaurant management for review. We always receive rave reviews and feedback regarding our awesome food and great costumer service. I hope you will consider giving us another try. We appreciate the feedback.

10/10 有夠讚

Arica

情侶出遊, 商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
Clean
於 2023 年 9 月住了 1 晚
Guest Services 於 2023年10月14日回覆
I'm delighted to hear the room was satisfactory. Come back soon!

10/10 有夠讚

Grant

於 2023 年 9 月住了 1 晚
guest services 於 2023年10月14日回覆
Wow!! Thank you!! Safe travels.

10/10 有夠讚

Raymond

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice hotel. Nice staff and great restaurant.
於 2023 年 9 月住了 1 晚
Guest Services 於 2023年9月4日回覆
I'm thrilled you enjoyed our property! We hope you'll come visit again soon.

8/10 不錯哦

David

於 2023 年 9 月住了 1 晚
Guest Services 於 2023年10月14日回覆
Thanks for the feedback! Come back soon.

10/10 有夠讚

craig

家庭旅遊
喜歡:設施服務
The front desk is super great. The restaurant is excellent, and the rooms are very nice. I would recommend to anyone. This was our second stay, since it is located near Yellowstone
於 2023 年 8 月住了 1 晚
Guest Services 於 2023年9月4日回覆
Wow! Thanks for the awesome review. I'm happy you enjoyed our accommodating staff, onsite restaurant, and nice rooms! I hope your trip to Yellowstone was fabulous. Come back soon!

10/10 有夠讚

Tina

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
Guest Services 於 2023年9月4日回覆
Thank you so much!

6/10 一般般

Jeff

商務旅客, 家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Don’t know how or why my room smelled like stale cigarettes? The restaurant had great food as usual but for what I paid. Not impressed with the funky smell in my room.
於 2023 年 8 月住了 1 晚
Guest Services 於 2023年9月4日回覆
Oh no! I'm sorry your room was unsatisfactory. Our property is 100% smoke free, therefore it is imperative that we address this. Thank you for your feedback, and we hope you will come visit us again soon.

8/10 不錯哦

Michele,Glenview

喜歡:整潔度、員工素質和住宿環境和硬體
Good basic clean hotel room with restaurant on premises
於 2023 年 8 月住了 1 晚
Guest Services 於 2023年9月4日回覆
Thanks for the rating! We appreciate your feedback. Until next time!

10/10 有夠讚

Rebecca,MISSOULA

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Super location. Very close to everything.
於 2023 年 8 月住了 1 晚
Guest Services 於 2023年9月4日回覆
Thanks Rebecca! We appreciate you noting our great location. We are a mile from the historic downtown with lots of amenities onsite as well! We hope you'll come visit us again soon. Safe travels!

10/10 有夠讚

Bryan

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
Guest Services 於 2023年9月4日回覆
Thank you Bryan! We appreciate the feedback.

10/10 有夠讚

Deja

於 2023 年 8 月住了 1 晚
Guest Services 於 2023年9月4日回覆
Thanks for the 5/5 rating! Come back soon. Safe travels!

2/10 很糟糕

Jill

不喜歡:整潔度和住宿環境和硬體
The bed was horrible, they have no rooms for people with pet allergies, the room was also dirty, like pretty dirty!
於 2023 年 7 月住了 1 晚
Guest Services 於 2023年8月13日回覆
Thank you for the review. I'm sorry to hear your stay was unsatisfactory. I would like to acquire more information regarding your dirty room. Our property scores in the top percentage for cleanliness, working order of room amenities, and costumer service. If you have specific details or concerns we should address, please let us know, as we always strive to improve.In regards to our pet policy, our entire property is pet friendly. We follow Best Western We Care Clean standards to ensure our guests are safe from allergens. I hope you will consider staying with us again in the future for another chance to provide you with a satisfactory experience.

8/10 不錯哦

Jerry

喜歡:整潔度、員工素質和住宿環境和硬體
Nice
於 2023 年 8 月住了 1 晚
Guest Services 於 2023年9月4日回覆
Thanks for the rating! Come back soon.

10/10 有夠讚

Payal

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice, cosy, with everything you need close by. Walmart right across, gas station next door, in house restaurant serving good food. Indoor jacuzzi and pool and 24hour gym as well as dog friendly. Friendly and smiling employees. Shuttle to most places. Loved the property.
於 2023 年 8 月住了 1 晚
Guest Services 於 2023年8月13日回覆
Wow! Thanks for the awesome review. I'm thrilled you enjoyed our property, along with the many amenities we have to offer. We hope to see you again soon!

10/10 有夠讚

Lisa

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚
Guest Services 於 2023年8月7日回覆
Thank you for rating our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Reanna

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice hotel, comfortable, nice bar/restaurant, and very friendly, professional staff.
於 2023 年 7 月住了 1 晚
Guest Services 於 2023年9月4日回覆
Thank you for the feedback Reanna! I look forward to sharing this with the staff. I hope you will come visit us again soon!

10/10 有夠讚

Mike

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
A very nice place to stay. Very clean and friendly !
於 2023 年 7 月住了 1 晚
Guest Services 於 2023年9月4日回覆
Wow! Thank you for the awesome feedback. I'm thrilled you enjoyed our property and friendly staff. It would be our pleasure to host you again. Until next time!

10/10 有夠讚

Rachelle

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place to stay
Friendly staff, priced right, nice restaurant, clean room and hotel.
於 2023 年 6 月住了 2 晚
Guest Services 於 2023年8月7日回覆
Thank you for rating our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Kent

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚
Guest Services 於 2023年8月7日回覆
Thank you for rating our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.