Yan, thank you for your positive rating of Wyndham Boston Beacon Hill. We are glad you enjoyed your stay and hope to have another opportunity to welcome you back!
10/10 有夠讚
Mengyuan
2022年4月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
supportive staff and nice environment!
cannot boil water in the room, which is not convenient.
Mengyuan
於 2022 年 3 月住了 2 晚
Guest Service manager 於 2022年4月5日回覆
Thank you for your feedback
8/10 不錯哦
Hao-Wen
2021年8月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hao-Wen
於 2021 年 8 月住了 1 晚
8/10 不錯哦
Donald
家庭旅遊
2024年5月12日
喜歡:整潔度、員工素質和設施服務
This was a great location to see all the history in downtown. Not sure the price was worth it, but it was in line with the surrounding hotels.
Donald
於 2024 年 5 月住了 4 晚
6/10 一般般
Connie,ROUSES POINT
商務旅客, 家庭旅遊
2024年5月7日
喜歡:整潔度
This is a great location for the hospital. Walking and convenient. But the price is terrible for what you get once inside the rooms are ok nothing great.
Connie
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Susan
商務旅客, 家庭旅遊
2024年5月7日
喜歡:整潔度、員工素質和住宿環境和硬體
Love the staff! Hotel is clean and safe.
Susan
於 2024 年 5 月住了 1 晚
HotelMgmt 於 2024年5月9日回覆
Thank you for your feedback, Susan! It’s wonderful to know that our team made a great impression and that you appreciate the cleanliness and security of our hotel. We strive to make every guest's experience exceptional and can't wait to host you again at the Wyndham Boston Beacon Hill!
10/10 有夠讚
Olivia
團體旅遊
2024年5月6日
喜歡:整潔度、員工素質和設施服務
The walk ability was helpful as well as the second floor accessible door to the shops. It was nice to have business, and fitness center around. The valet and bellman on site was helpful as well. My only complaint is the bathtub faucet could use a replacement as well as some of the outlets.
Olivia
於 2024 年 5 月住了 3 晚
HotelMgmt 於 2024年5月9日回覆
Thank you for your five-star review, Olivia! We're glad to hear that you found our location convenient and our amenities, including the valet and bellman services, to your liking. We appreciate your feedback regarding the bathtub faucet and outlets; we will have maintenance address these issues promptly. We hope to welcome you back soon, ensuring everything is perfect for your next stay!
8/10 不錯哦
Robert
2024年5月6日
喜歡:整潔度、員工素質和住宿環境和硬體
Robert
於 2024 年 5 月住了 1 晚
Hotelmgmt 於 2024年5月8日回覆
Robert, we're grateful for your positive feedback! On your next trip to the area, we hope you'll stay with us again so we can strive to exceed your expectations even further.
10/10 有夠讚
Leslie,North Yarmouth
情侶出遊, 商務旅客
2024年5月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly and helpful staff.
Leslie
於 2024 年 5 月住了 1 晚
HotelMgmt 於 2024年5月7日回覆
Leslie, thank you for your perfect rating of Wyndham Boston Beacon Hill. We are delighted you had an excellent stay and found our team welcoming and helpful. The pleasure would be ours to welcome you back!
10/10 有夠讚
Derek
商務旅客
2024年5月5日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice
Derek
於 2024 年 4 月住了 3 晚
HotelMgmt 於 2024年5月7日回覆
Derek, thank you for your perfect rating of Wyndham Boston Beacon Hill. We are glad you had a nice visit and were pleased with our accommodations and amenities. The pleasure would be ours to welcome you back!
8/10 不錯哦
David
2024年5月5日
喜歡:整潔度、員工素質和住宿環境和硬體
David
於 2024 年 5 月住了 1 晚
Hotelmgmt 於 2024年5月7日回覆
Thank you for visiting, David! We are grateful for your star-rating, please come back soon.
4/10 不太好
alain
2024年5月4日
不喜歡:整潔度和住宿環境和硬體
None
alain
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年5月7日回覆
Alain, thank you for staying with us. We trust you had an overall enjoyable stay and hope to welcome you back for an improved experience in the future!
8/10 不錯哦
John
情侶出遊
2024年5月3日
Staff was very nice and accommodating. Hallways and room getting a little dated. Construction of the hospital addition across the street a bit noisy during the day, not a problem at night. But overall a good value.
John
於 2024 年 5 月住了 1 晚
HotelMgmt 於 2024年5月7日回覆
John, thank you for your feedback. We are glad you found our team accommodating and our hotel a good value. We appreciate your understanding regarding the noise from nearby construction that is unfortunately out of our control. We are also looking into updates for our rooms and hallways. We hope to welcome you back soon for an even better experience.
8/10 不錯哦
Karen
情侶出遊
2024年5月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Construction going on across the street. Not the hotel’s fault. Hotel was great!
Karen
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年5月5日回覆
Karen, thank you for your positive review. We are glad you enjoyed your stay and were pleased with our accommodations. We hope to welcome you back again soon for an even better experience!
10/10 有夠讚
Naissem
2024年5月1日
喜歡:整潔度、員工素質和住宿環境和硬體
Naissem
於 2024 年 4 月住了 3 晚
HotelMgmt 於 2024年5月3日回覆
Receiving a five-star rating from a valued guest like you is the highest compliment! Thank you, and we look forward to welcoming you back in the near future!
10/10 有夠讚
Jacob
2024年4月29日
喜歡:整潔度、員工素質和住宿環境和硬體
Jacob
於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年4月30日回覆
Thank you, Jacob, for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.
8/10 不錯哦
Jason
2024年4月26日
喜歡:整潔度和員工素質
Jason
於 2024 年 4 月住了 3 晚
Hotelmgmt 於 2024年4月28日回覆
Jason, our team is grateful for your high rating, thank you! We hope the next time your travels bring you to the area, you’ll consider our property again.
10/10 有夠讚
April
2024年4月26日
喜歡:整潔度、員工素質和住宿環境和硬體
April
於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年4月27日回覆
Earning five stars from you has made our day, April! Thank you and it will be our pleasure to welcome you back.
8/10 不錯哦
Michael
親子旅遊
2024年4月26日
喜歡:整潔度、員工素質和住宿環境和硬體
Clean quiet slept well and very convenient to walk to td garden , will go again
Michael
於 2024 年 4 月住了 1 晚
Polly 於 2024年4月27日回覆
Thank you,
6/10 一般般
Josephine
家庭旅遊
2024年4月25日
喜歡:員工素質
The hotel itself wasn’t that bad but it was in a less attractive neighborhood and wasn’t the most appealing we’ve stayed in.
Josephine
於 2024 年 4 月住了 2 晚
Polly 於 2024年4月27日回覆
Hello, I am sorry you did not like the Beacon Hill area. It is a beautiful area and so close to so many attractions. We do appreciate your feedback. Thank you,
10/10 有夠讚
Robert
2024年4月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I needed a place to stay after being discharged from the hospital. Hotel fit my needs
Robert
於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年4月27日回覆
Thank you, Robert, for taking the time to share your experience. We're glad we could provide you with a comfortable place to stay after your hospital discharge. Your comfort and well-being are important to us, and we're pleased that our hotel met your needs during this time. We wish you all the best in your recovery, and we hope to welcome you back under happier circumstances in the future.
8/10 不錯哦
john
家庭旅遊
2024年4月23日
喜歡:整潔度、員工素質和住宿環境和硬體
N/a
john
於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年4月24日回覆
John, we appreciate you choosing to stay with us and are glad to know that your experience was a pleasant one. Hopefully, we will have the opportunity to welcome you back during your future trips to Boston!
6/10 一般般
Gwendolyn
商務旅客
2024年4月23日
不喜歡:設施服務
Extremely average hotel. No problems, fine place to stay for a business trip. Staff was polite. Nothing fancy, no problems to note.
Gwendolyn
於 2024 年 4 月住了 2 晚
HotelMgmt 於 2024年4月25日回覆
Thank you for your feedback, Gwendolyn. We're glad to hear that your stay worked well for your business trip. While we aim for excellence, we appreciate your acknowledgment of our polite staff. We hope to welcome you back and exceed your expectations in the future.
8/10 不錯哦
Ebba
2024年4月23日
喜歡:整潔度
Ebba
於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年4月24日回覆
Thank you for taking a moment to leave us with your positive score, Ebba. Hurry back!
10/10 有夠讚
James,Hopkinton
2024年4月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient downtown location near MGH and several great restaurants!
James
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月25日回覆
Thank you, James, for choosing the Wyndham Boston Beacon Hill! We're delighted our convenient location was just what you needed and are grateful for your five-star review. We look forward to your next visit!
10/10 有夠讚
Patricia
2024年4月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay when at MGH
Patricia
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月25日回覆
Thank you for your five-star review, Patricia! We're glad to hear that our hotel was convenient for your visit to Mass General. We look forward to welcoming you back for another comfortable stay in the future.
2/10 很糟糕
Evanna
2024年4月21日
不喜歡:整潔度和住宿環境和硬體
Evanna
於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年4月23日回覆
Our apologies if your visit wasn't as expected, Evanna. We hope for the opportunity to make your next stay more enjoyable.
6/10 一般般
Brandon
2024年4月21日
喜歡:整潔度
不喜歡:員工素質
Front desk is extremely rude. I stayed here with my girlfriend to go see a Celtics game. Booked online had it all set to check in. When I arrived they were extremely unorganized. Younger kid at desk has no idea what he was doing and told me I would receive my deposit back which I never did. I’ll never stay at this Hotel again because if this kid at the desk.
Brandon
於 2024 年 4 月住了 2 晚
HotelMgmt 於 2024年4月24日回覆
Brandon, we're truly sorry to hear about your interactions with a member of our front desk team. Our goal is always to provide a seamless, pleasant stay for our guests, and from what you've described, we clearly fell short. We will address this internally to see where retraining is needed. Please know that an incidental charge is a hold, and if no charges are incurred, the funds are released back at check-out; however, it may take a few additional days for you to see the refund based on your financial institution. We appreciate your patience and hope for another chance to regain your trust.
6/10 一般般
Marie-Claude
家庭旅遊
2024年4月21日
喜歡:整潔度和員工素質
Bien situé propre mais vieux et très mal insonorisé
Marie-Claude
於 2024 年 4 月住了 2 晚
HotelMgmt 於 2024年4月24日回覆
Thank you for your feedback, Marie-Claude. Although we're glad you found our property clean and well-located, it's truly disappointing to hear about the noise concerns you encountered. Our team is committed to providing a peaceful and pleasant experience for our guests, and we will use your feedback to learn how we can continue to improve. Please allow us another chance to welcome you and win you over entirely.
4/10 不太好
Nicholas
情侶出遊
2024年4月20日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Good hotel for the area. Do not valet your car at this hotel. Money was stolen from my car during my stay, after giving the valet a nice tip. Cannot trust these valet attendants. Park your car elsewhere!
Nicholas
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月24日回覆
Nicholas, we're glad you had a pleasant stay but deeply apologize for the incident involving our valet service. Ensuring the security of our guests and their belongings is always our utmost priority, and we will be investigating your comments internally. If you'd like to discuss your experience further, please don't hesitate to reach out to us directly. Your feedback is important to us. Thank you.
10/10 有夠讚
André
家庭旅遊
2024年4月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Près du centre-ville, bien situé, personnels gentils, bel accueil. Valet parking facile. Belle chambre et propre. Près de bons restaurants aux environs, facile d'y aller à pieds !!
André
於 2024 年 4 月住了 3 晚
HotelMgmt 於 2024年4月24日回覆
Thank you for your positive feedback, André! We're delighted that our prime location, clean accommodations, and handy valet service made your visit to Boston so comfortable and stress-free. We'd love to welcome you back for your next trip!
10/10 有夠讚
Stephen
2024年4月18日
喜歡:整潔度、員工素質和住宿環境和硬體
Great
Stephen
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月23日回覆
Stephen, it’s wonderful to know you enjoyed your stay at the Wyndham Boston Beacon Hill! Please hurry back soon for another five-star experience!
4/10 不太好
EYAL,concord
家庭旅遊
2024年4月18日
不喜歡:整潔度和住宿環境和硬體
good location, poor facilities, irresponsive maintenance services
EYAL
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月23日回覆
Eyal, we're grateful for your review. While we're pleased you enjoyed our location, we sincerely apologize for falling short with your room and our response to your maintenance concerns. Your comments will guide our efforts to enhance our accommodations and services. We hope to have the opportunity to change your impression of us in the future.
4/10 不太好
EYAL,concord
家庭旅遊
2024年4月18日
不喜歡:整潔度和住宿環境和硬體
The facility is not clean, the toilet was clogged and was not fixed in spite of repeat requests.
EYAL
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月23日回覆
We're deeply sorry to hear about your experience, Eyal. It is unacceptable that your concerns were not addressed promptly. We will review this with our team to improve our service and ensure our property meets the high standards of cleanliness and maintenance. Please visit us again so we can work to restore your trust.
4/10 不太好
Angel
家庭旅遊
2024年4月18日
不喜歡:整潔度和住宿環境和硬體
Our first room faced a construction project and we didn’t have curtains. They changed our room. The tv in our new room was not working properly-the picture was so pixelated that we couldn’t see a show. Pool is seasonal. Parking is valet for $60.
Angel
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月23日回覆
Angel, it's disappointing to hear that your stay fell short of expectations. Please accept our sincere apologies for the issue with your TV screen. We will have maintenance address this promptly. While we do disclose our seasonal pool availability and valet parking fee on our website, we regret if these details came as a surprise. Should your travels bring you back to Boston, we'd appreciate the chance to deliver a better experience.
4/10 不太好
Kristin
家庭旅遊
2024年4月18日
不喜歡:設施服務和住宿環境和硬體
This was a highly over priced hotel! Great location other than the construction across the street, which will likely be ongoing for years. Very noisy heat/AC system, so crappy they didn’t even have duvet covers - just two sheets on either side of an uncovered duvet, actual double beds - not queens that seemed past well used.
Kristin
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月23日回覆
Kristin, our goal is to ensure that every stay with us is comfortable and relaxing, and we're deeply disappointed to learn that we fell short of expectations during your recent visit. Your feedback will be reviewed by our team to see how we can minimize noise from the AC units and improve our bedding. While the nearby construction is beyond our control, we sincerely regret any inconvenience it caused you. We hope for another chance to create a better stay for you in the future.
10/10 有夠讚
Manuel
2024年4月16日
喜歡:整潔度、員工素質和住宿環境和硬體
All great
Manuel
於 2024 年 4 月住了 4 晚
HotelMgmt 於 2024年4月23日回覆
Manuel, we appreciate your kind words about your stay! It's wonderful to know that everything met your expectations. We can't wait to have you back for another great experience at the Wyndham Boston Beacon Hill!
10/10 有夠讚
Terry
2024年4月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property was very clean and convenient to my needs. Parking was easy but I felt it was very overpriced.
Terry
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月17日回覆
Terry, we're so glad our clean property and convenient location impressed you! While our valet parking is priced in line with other hotels in Boston, we regret if the charge was unexpected. We hope to welcome you back soon!
10/10 有夠讚
Andrew
2024年4月13日
Andrew
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年5月5日回覆
Thank you for your five-star rating! We are pleased you enjoyed your stay and look forward to your next visit.
10/10 有夠讚
Jose,Cancun
2024年4月12日
Jose
於 2024 年 4 月住了 2 晚
HotelMgmt 於 2024年5月3日回覆
Thank you for your five-stars. We look forward to your return and hope it's soon, Jose!
8/10 不錯哦
Andrew
家庭旅遊
2024年4月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The restaurant is not open in the morning for breakfast..just coffee.
Andrew
於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年4月13日回覆
Andrew, thank you for your valuable feedback. We apologize for any inconvenience caused by our restaurant's morning hours. We are looking into expanding our offerings to better meet our guests' needs. We hope to welcome you back soon, with improvements for a more satisfying start to your day.
10/10 有夠讚
Stephen
2024年4月10日
Very clean and professional
Stephen
於 2024 年 4 月住了 2 晚
HotelMgmt 於 2024年4月12日回覆
Stephen, thank you for your perfect rating of Wyndham Boston Beacon Hill. We are delighted you had an excellent stay and were pleased with our clean accommodations and professional team. We hope to have the pleasure of welcoming you back again soon!
8/10 不錯哦
Delilah
情侶出遊
2024年4月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The parking price and not putting it in bold print on the reservation
Delilah
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月11日回覆
Thank you for staying with us, Delilah. While you'll find that our valet parking rates are in line with other hotels in Boston, we sincerely regret if the charge came as a surprise. Your feedback is valuable to us, and we hope you'll give us the opportunity to win you over completely with a future visit.
They overbooked and gave away our room the day we arrived. Had to find a room at a different hotel
anthony
於 2024 年 4 月住了 4 晚
HotelMgmt 於 2024年4月11日回覆
Anthony, we sincerely apologize for this frustrating experience. Even though overbookings do occasionally occur in the industry, our goal is always to accommodate our guests and we are deeply disappointed that you were unable to stay with us. Please consider giving us a chance to restore your trust in the future.
6/10 一般般
Jose,Cancun
家庭旅遊
2024年4月8日
喜歡:員工素質、設施服務和住宿環境和硬體
Estuve dos noches, y no pasaron a hacer cama ni limpiar el cuarto, supongo se le pasó a la camarista. y el dia de mi salida, paso a las 10 am para hacer la habitación, pero ya no se hizo, pues mi check out era a las 12
Jose
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月10日回覆
Jose, we sincerely apologize that your room was missed by housekeeping. Our goal is always to ensure our guests have everything they need for a comfortable, pleasant stay, and we'll review your comments internally to help improve the service. We hope you'll consider visiting us again for a much better experience.
10/10 有夠讚
Krystal
家庭旅遊
2024年4月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Front desk staff was extremely nice and helpful. Would definitely stay again
Krystal
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月10日回覆
We appreciate your kind words, Krystal. It's wonderful to know our front desk team made a positive impact on your stay. We're delighted you're considering staying with us again and can't wait to welcome you back!
8/10 不錯哦
Cassandra
家庭旅遊
2024年4月8日
不喜歡:整潔度
I didn’t like the crappy patch work that was done to the ceiling in the room where there was a leak
Cassandra
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月10日回覆
We appreciate your honesty, Cassandra, and are sorry to hear the room's ceiling condition detracted from your overall experience. We're continuously working on improvements and your feedback is invaluable. We hope to have the opportunity to impress you with our enhancements on your next visit.
6/10 一般般
Pavan
2024年4月7日
Pavan
於 2024 年 3 月住了 2 晚
Hotelmgmt 於 2024年4月16日回覆
Thank you, Pavan, for taking the time to rate your stay. We hope that you will come back and give us another chance to truly win you over.
10/10 有夠讚
dan
家庭旅遊
2024年4月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
no complain
dan
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月10日回覆
Thank you, Dan, for the fantastic review! We're thrilled to hear you had a five-star experience with us. We look forward to continuing to meet your expectations on your next visit to the Wyndham Boston Beacon Hill.