Providing excellent service is one of our top priorities and we are so happy to hear that is what you experience. We hope to welcome you back to The Langham, Boston soon!

Dear Dear,Your kind words about Jose, our doorman, resonate deeply with the essence of exceptional service we strive to provide at the Langham Boston. Jose’s ability to make guests feel genuinely welcomed and valued through simple acts, like greeting you by name, encapsulates the profound impact of personal connection in hospitality. It’s heartwarming to know that his attentiveness enhanced your stay and left a lasting impression. Thank you for recognizing his efforts and for sharing your experience. We look forward to welcoming you back and continuing to make you feel right at home.Warm regards,Michele GrossoManaging Director The Langham, Boston

Dear Emily,Thank you so much for your 5/5 rating. Even though your review was brief, it speaks volumes to us. We're delighted to know that your experience in the Financial District and at our hotel met your expectations. Your satisfaction is our top priority, and your rating confirms that we’re providing the kind of service and experience we strive for every day. We look forward to welcoming you back and making your next stay just as wonderful.With heartfelt gratitude,Michele GrossoManaging Director The Langham, Boston

Dear Michelle,Your heartfelt words brought a smile to my face. Knowing that you love our hotel so much that you wish you could move in and live here is the highest compliment we could ever receive. It means the world to us that we've created a space where you feel so comfortable and cherished. Our goal is to make every guest feel at home, and your kind sentiment affirms that we're on the right path. Thank you for sharing your warmth and appreciation with us. We can't wait to welcome you back and make each stay as special as the last.With heartfelt gratitude,Michele GrossoManaging Director The Langham, Boston

Dear Bonnie,Thank you for sharing your thoughts about your recent stay with us. I’m truly sorry to hear that your experience didn’t meet your expectations, despite our prime location near downtown crossing, the financial district, the seaport, and the north end. Your feedback is incredibly important, and it saddens me to know you found our offerings lackluster. We strive to create a special and memorable experience for every guest, and we will take your observations to heart as we continue to improve. Thank you for your candid feedback, and we hope to have the opportunity to welcome you back in the future for a truly exceptional stay that reflects the true spirit of the Langham.Warm regards,Michele GrossoManaging Director The Langham, Boston

Dear Miriam,Thank you for sharing your thoughts about your stay with us. I’m sorry that our room amenities didn’t fully meet your expectations, particularly the absence of a minibar and the slippery shower floor. We took minibars out to offer more personalized dining options, and our front desk is always ready to deliver snacks and drinks to your room upon request.Your feedback is invaluable, and I apologize for any inconvenience caused. We're committed to improving and delivering a more comfortable and personalized experience in the future.Warm regards, Matthew SinghThe Langham, Boston

Dear Hou-wen,Thank you for your feedback! We're pleased to hear that you enjoyed our location, and we hope it added to the convenience and enjoyment of your stay.We look forward to welcoming you back to The Langham, Boston soon.Warm regards, Matthew SinghThe Langham, Boston

Dear Maria,Thank you for sharing your enthusiastic feedback! We're thrilled to hear that you had an amazing stay and loved your time with us. Your kind words mean a lot to our team and inspire us to continue delivering exceptional experiences for our guests.We can't wait to welcome you back to The Langham, Boston soon!Warm regards, Matthew SinghThe Langham, Boston

Dear Helen,Thank you for sharing your experience with us. We are thrilled to hear that you enjoyed your stay at our hotel and found our staff to be very friendly. Your kind words motivate us to continue providing exceptional service to our guests.We look forward to welcoming you back to The Langham, Boston soon.Warm regards, Matthew SinghThe Langham, Boston

Dear Hanane,Thank you for sharing your feedback with us. We're delighted that you enjoyed our location and found it to be excellent! Your positive words inspire us to keep delivering an exceptional experience for our guests.We look forward to welcoming you back to The Langham, Boston soon.Warm regards, Matthew SinghThe Langham, Boston

Dear Steven,Thank you for sharing your wonderful experience with us! We are thrilled to hear that from the moment you arrived until your departure, our staff's friendly and attentive service enhanced your stay. It's also great to know that you found the rooms luxurious and spacious. Your feedback is incredibly valuable to us and reaffirms our commitment to providing exceptional service and accommodations.We look forward to welcoming you back soon for another memorable stay at The Langham, Boston.Warmest regards,Matthew SinghThe Langham, Boston

Dear Savannah,Thank you very much for your wonderful feedback and for choosing The Langham for your stay. We are thrilled to hear that you enjoyed our vast amenities, beautiful accommodations, and outstanding service. Receiving a 10/10 from our guests is always our aim, and we are delighted to have met this mark with your experience.We look forward to welcoming you back soon for another delightful stay. Thank you once again for your kind words and for recommending us so highly.Warm regards,Matthew SinghThe Langham, Boston

Dear James,Thank you for your kind words and for choosing our hotel for your stay. We're delighted to hear that you had a wonderful experience with us. Our team is committed to providing a warm and welcoming atmosphere, and it’s great to know we achieved this during your visit. We look forward to the opportunity to welcome you back soon for another enjoyable stay.Warm regards,Matthew SinghThe Langham, Boston

Dear Saamia,Thank you for your wonderful review! We are thrilled to hear that you enjoyed our excellent service and location. It's always our goal to make every stay memorable, and we're delighted that you wished you could have stayed longer. We look forward to welcoming you back for a future visit where you can enjoy even more time with us.Warm regards,The Langham, Boston Management

Dear Dina,Thank you for choosing The Langham, Boston for your recent stay and for taking the time to rate us. We are glad to see that we earned a 4/5 from your experience, and we are always striving to enhance our service to ensure our guests have the best possible stay.We would greatly appreciate any specific feedback you could provide on what aspects of your stay could be improved to make it a perfect 5/5. Your insights are invaluable as they help us refine our services and accommodations.We look forward to welcoming you back to The Langham, Boston and hope to exceed your expectations on your next visit.Warm regards,Matthew SinghThe Langham, Boston

Dear Joanne,Thank you for your delightful review! We are thrilled to hear that you loved your room with its stunning park views and gorgeous windows. It’s our pleasure to provide a setting that adds to the charm of your stay. We look forward to welcoming you back soon for another lovely experience at our hotel.Warm regards,The Langham, Boston Management

Dear Sylvio,Thank you for sharing your experience. We're delighted to hear that you had a great stay with us! We look forward to welcoming you back soon for another wonderful visit.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

Dear Mariana,Thank you so much for your five-star rating! We're thrilled to know that your stay at The Langham, Boston met your expectations, and we're grateful for your support. Your feedback inspires us to continue providing exceptional experiences for all our guests.We look forward to welcoming you back soon!Warm regards, Matthew SinghThe Langham, Boston

Dear Daniel,Thank you for sharing your positive experience with us. We are thrilled to hear that you found our staff and service amazing, and that their politeness and friendliness stood out during your stay. It’s our team's goal to ensure every guest feels welcomed and well cared for, and your kind words affirm that we are on the right track. We look forward to the opportunity to host you again and continue to provide the exceptional service you deserve.Warm regards,The Langham, Boston Management

Dear Subir,Thank you so much for your five-star rating! We're grateful that your stay at The Langham, Boston was worthy of such high praise. Your support motivates us to continue delivering exceptional experiences for all our guests.We look forward to welcoming you back soon!Warm regards, Matthew SinghThe Langham, Boston

Dear Amira,Thank you for your wonderful five-star rating! Even without additional comments, we're grateful that your stay at The Langham, Boston was worthy of such high praise. Your support encourages us to keep providing exceptional service to our guests.We look forward to welcoming you back soon for another memorable stay.Warm regards, Matthew SinghThe Langham, Boston

Dear Brianna,Thank you so much for taking the time to leave a positive review about your experience at The Langham, Boston. We look forward to hosting you once more should you choose to visit our city again.Kind Regards,Michele GrossoManaging DirectorThe Langham, Boston

Dear Armand,Thank you for sharing your wonderful experience with us. We're thrilled to hear that you found our hotel amazing and our staff excellent. It's great to know that Grana and The Fed met your expectations and contributed positively to your stay. We're also delighted that our location served as a convenient base for exploring the city and for your travels to and from Logan. Your kind words are much appreciated, and we look forward to welcoming you back for another exceptional visit.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

Dear Trevor,We are thrilled to hear about your great experience with us, from the ideal location and the secure ambiance of the neighborhood to the excellence of our staff and the vibrant atmosphere of our lobby bar. Your commendation serves as a wonderful affirmation of our commitment to providing a safe, welcoming, and enjoyable environment for all our guests. We're delighted that we could contribute to making your stay memorable and look forward to the opportunity to welcome you back for another outstanding visit.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

Dear Diana,I would like to thank you so much for leaving this positive review about your stay with us. It brings us tremendous joy to know that our ambience and the new renovation elevated your stay. I hope that you will keep us in consideration for a future stay if you are ever in the area.Kind Regards,The Langham, Boston Management

Dear David,Thank you for your succinct yet powerful feedback! We're thrilled to hear you found your stay to be excellent. Our team is dedicated to ensuring every guest experiences the highest level of satisfaction, and your review is a wonderful affirmation of our efforts. We look forward to welcoming you back for another excellent visit.Kind regards,Michele GrossoManaging DirectorThe Langham, Boston

Dear Amol,Thank you for the 5/5 rating! We're delighted to see that you had a positive experience at our hotel. Your high rating speaks volumes, and we're grateful for your acknowledgment. We strive to ensure every guest has a memorable stay, and it's heartening to know we achieved this with you. We look forward to welcoming you back for another exceptional experience.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

Dear Freddy,Your discerning words have resonated deeply, akin to a finely-aged vintage uncorked to reveal layers of sublime complexity. At The Langham, we take immense pride in our recent Renaissance - a metamorphosis that has allowed us to emerge resplendent, shedding a brilliant new light on the art of hospitality.While accolades from esteemed institutions are indeed an honor, it is approbation from seasoned travelers such as yourself that truly elevates our spirits. Your acknowledgment that our devoted staff, led by the diligent ambassadors of housekeeping, have upheld the highest standards is music to our ears. For it is their passion that breathes life into our physical splendor.Yet, we remain cognizant that true luxury extends beyond mere opulence. It is a delicate choreography of anticipating desires unvoiced and sculpting experiences that linger in the mind's eye like cherished heirlooms. This is the rarefied craft to which we have devoted our full artistic expression.We are humbled that you have recognized our homage to this higher calling, and eagerly await the next opportunity to compose a masterpiece tailored specifically for your enjoyment.Warmest regards,Michele GrossoManaging DirectorThe Langham, Boston

Dear Theresa,Thank you for your positive rating! We're glad to see that you enjoyed your stay with us. While we're pleased with the score, we're always aiming for perfection and would appreciate any feedback you might have on how we can achieve that 5/5 on your next visit. Your satisfaction is our top priority, and we're committed to continuous improvement. We look forward to the opportunity to welcome you back and deliver an even more exceptional experience.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

Dear Junqiao,Thank you for your succinct and wonderful feedback! We're delighted to hear you experienced perfect service during your stay with us. Our team is committed to providing exceptional service, and your acknowledgment is truly rewarding. We look forward to welcoming you back for another perfect experience.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

Dear Stephanie,Thank you for your wonderful review and for giving us a perfect score! We're thrilled to hear that the cleanliness of our hotel and the helpfulness and friendliness of our staff made such a positive impression on you. Your intention to stay with us again is the highest compliment we could receive. We eagerly anticipate your return, ready to welcome you back for another exceptional experience.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

Dear Melissa,Thank you for awarding us a perfect score! We're honored by your high rating and thrilled to know we've met your expectations with excellence. Your satisfaction is our greatest achievement, and we eagerly look forward to welcoming you back for another outstanding experience.Best regards,Michele GrossoManaging DirectorThe Langham, Boston

Dear Ofek,Thank you for awarding us a perfect 5/5 review! We're delighted to know you had a positive experience with us. We look forward to welcoming you back to The Langham, Boston, for another exceptional stay.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

Dear Shaodong,Thank you for sharing your heartfelt sentiments. It's truly gratifying to hear that staying with us at The Langham feels like a homecoming. We strive to create an environment that's not just welcoming but also familiar and cherished, a place where you feel truly at home. Your love for our hotel motivates us to continue providing the warmth and excellence that make your stays memorable. We eagerly await your next return, ready to welcome you back home.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

Dear Tom,Thank you for the perfect score! We're delighted to know you had a wonderful experience with us. Your satisfaction is our highest reward, and we look forward to welcoming you back soon for another exceptional stay.Best regards,Michele GrossoManaging DirectorThe Langham, Boston

Dear Fangyi,Thank you for your positive review and feedback. We're proud that The Langham, Boston, with its rich history as the former federal reserve bank, offers unique character and charm. We're delighted to hear that our service and staff met your high standards, providing a superb experience. We appreciate your understanding of our building's age as part of its historic appeal and are continually working to blend this heritage with modern comfort. We look forward to welcoming you back soon.Best regards,Michele GrossoManaging DirectorThe Langham, Boston

Dear Crystal,Thank you for your excellent rating! We're thrilled to receive a 5/5 for your overall stay. Your high score speaks volumes, and we're deeply grateful for your support. It was a pleasure to have you with us, and we look forward to welcoming you back for another outstanding experience.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

Dear Farzin,Thank you for your positive review. We're glad to hear you enjoyed our central location and the convenience it offers. It's our pleasure to provide a stay that connects you seamlessly with the best of the city. Looking forward to welcoming you back to The Langham, Boston, for another convenient and enjoyable visit.Best regards,Michele GrossoManaging DirectorThe Langham, Boston

Dear Brandon,Thank you for your commendation. We are delighted to hear that you found exceptional value in our service, reflecting the polish, sophistication, and meticulous attention to detail we strive for at The Langham, Boston. Your satisfaction is our highest reward, and we look forward to continuing to provide you with experiences defined by their understated elegance.Kind regards,Michele GrossoManaging DirectorThe Langham, Boston