外觀

水岸萬麗飯店的評分

4 out of 5
水岸萬麗飯店
606 Congress St, Boston, MA

評論

9.0

太棒了

10 分,有夠讚;1014 則評論中有 676 則" "
8 分,不錯哦;1014 則評論中有 212 則" "
6 分,一般般;1014 則評論中有 62 則" "
4 分,不太好;1014 則評論中有 43 則" "
2 分,很糟糕;1014 則評論中有 21 則" "

9.4/10

整潔度

9.2/10

員工素質

8.8/10

設施服務

9.2/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 4 晚

10/10 有夠讚

Robert

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
This is a very nice place to stay. We had a great view of the harbor. The room was really clean. The beds were comfortable and it was convenient to some cool walking destinations.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Shawn

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Would have been nice if there was self parking for the hotel. Valet only NYC prices and Limited street parking
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Melanie

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It’s one of my favorite hotels in Boston
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Jim

情侶出遊, 團體旅遊
喜歡:整潔度和員工素質
It was a great hotel only one issue the swimming pool was only half full because it leaks.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Olayinka

喜歡:整潔度、員工素質和住宿環境和硬體
Enjoyed the stay.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Luis

喜歡:整潔度、員工素質和住宿環境和硬體
Everything was great!
於 2024 年 5 月住了 2 晚
Director of Operations 於 2024年5月25日回覆
Dear Luis, Thank you for choosing us and for sharing about your stay. We appreciate the generous remarks and are glad you could discover the luxury, convenience, and comfort of Renaissance Boston Waterfront Hotel. We understand the importance of the details that make up a great stay and are glad you enjoyed your time with us. It was our pleasure hosting you, and we look forward to seeing you again soon.David Reddick,Director of Operations

8/10 不錯哦

Kim

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Quick check-in and friendly staff!
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Susan

家庭旅遊
喜歡:整潔度和住宿環境和硬體
Nice hotel, great spot in Seaport.
於 2024 年 5 月住了 3 晚
Director of Operations 於 2024年5月13日回覆
Dear Susan, Thank you for choosing the Renaissance Boston Waterfront Hotel and for the kind review. We appreciate you mentioning how much you enjoyed our location and our property. We are ideally located in Seaport District's waterfront, an energetic hub of commerce, dining, and entertainment! Thank you again, and we hope to welcome you back soon.David ReddickDirector of Operations

8/10 不錯哦

Jasmin

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect location to the cruise port
於 2024 年 5 月住了 2 晚
Director of Operations 於 2024年5月13日回覆
Dear Jasmin, It was a pleasure reading your review of the Renaissance Boston Waterfront Hotel. We are delighted that our proximity to the cruise port was perfect for your plans. We appreciate your business and look forward to seeing you again soon. David ReddickDirector of Operations

6/10 一般般

janine,FLEET

情侶出遊, 商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
Stayed 5 nights. It was OK. Very expensive but most are in this region. The staff in bar and restaurant are super nice and great service. I think overall it’s a nice hotel great location and does have a good gym pool and jacuzzi (pool is designed for lane swimming and possibly only 2 people at a time but it’s quiet most of the time). You just don’t get a lot for your money and reception is ok. It’s not super friendly but it’s not rude either. So it’s ok.
於 2024 年 5 月住了 5 晚
Director of Operations 於 2024年5月15日回覆
Dear Janine, Thank you for being our guest at our hotel and sharing your experience. We are delighted to know you were pleased with our ideal location, outstanding service at our on-site bar and restaurant, and thoughtful amenities. However, please accept our apologies for the concern you had with our service. We will share your comments with appropriate individuals as we strive to enhance our guest experience going forward. We also regret your disappointment with the price of your visit. Thank you again for your feedback, and we hope you will give us another chance to host you again. David Reddick,Director of Operations

10/10 有夠讚

CHERYL

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent front desk staff who directed us in ways to use the additional $30 fee. Close to several nice restaurants
於 2024 年 4 月住了 1 晚
Director of Operations 於 2024年4月30日回覆
Dear Cheryl, Thank you for choosing to stay with us at Renaissance Boston Waterfront Hotel. We have an exceptional front desk team whose top priority is making sure every guest is comfortable and feels right at home, so we look forward to sharing your compliments with them. It is also nice to read you loved our ideal location close to many restaurants. We appreciate your business and hope to welcome you back soon. David Reddick,Director of Operations

10/10 有夠讚

Cynthia

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a perfect stay!
Director of Operations 於 2024年4月22日回覆
Dear Cynthia, Thank you for choosing the Renaissance Boston Waterfront Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.David ReddickDirector of Operations

10/10 有夠讚

Q,Columbia City

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stayed there with my family for Boston Marathon 2024. Great views and convenient.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Alex

於 2024 年 4 月住了 1 晚
Director of Operations 於 2024年5月8日回覆
Dear Alex, We are thrilled you had an excellent stay at Renaissance Boston Waterfront Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.David ReddickDirector of Operations

10/10 有夠讚

Natalia,Miami

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff, comfy rooms, great area
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Quyen

喜歡:整潔度、員工素質和住宿環境和硬體
Very comfortable…
於 2024 年 4 月住了 3 晚
Director of Operations 於 2024年4月18日回覆
Dear Quyen, Thank you for choosing the Renaissance Boston Waterfront Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.David ReddickDirector of Operations

8/10 不錯哦

Roger

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great staff support
於 2024 年 4 月住了 2 晚
Director of Operations 於 2024年4月17日回覆
Dear Roger, Thank you for choosing Renaissance Boston Waterfront Hotel and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. We hope to have the pleasure of doing so again in the future.David ReddickDirector of Operations

10/10 有夠讚

Laurie

喜歡:整潔度、員工素質和住宿環境和硬體
Great experience here, requested conjoint rooms weeks in advance and was granted those rooms. Great customer service
於 2024 年 4 月住了 1 晚
Director of Operations 於 2024年4月15日回覆
Dear Laurie, Thank you for your feedback on your recent visit to the Renaissance Boston Waterfront Hotel. We are delighted to hear that you had a great experience during your stay with us. It is fantastic to know that your request for connecting rooms was granted and that our team provided excellent service. Your satisfaction is our top priority, and we are delighted that we could accommodate your request. We look forward to welcoming you back for another enjoyable stay in the future.David Reddick-Director of Operations

8/10 不錯哦

Jennifer

於 2024 年 4 月住了 1 晚
Director of Operations 於 2024年5月5日回覆
Dear Jennifer, We are glad you enjoyed your time at Renaissance Boston Waterfront Hotel. Thank you for your nice rating, and we look forward to your next visit.David Reddick,Director of Operations

10/10 有夠讚

crystal

於 2024 年 4 月住了 1 晚

10/10 有夠讚

KEN

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 4 月住了 4 晚

8/10 不錯哦

Thomas

喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
於 2024 年 4 月住了 1 晚
Director of Operations 於 2024年4月4日回覆
Dear Thomas, Thank you for choosing to stay at Renaissance Boston Waterfront Hotel and sharing your experience. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.David Reddick,Director of Operations

10/10 有夠讚

Chris

於 2024 年 3 月住了 3 晚

8/10 不錯哦

Savio

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Zhigang

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Director of Operations 於 2024年4月1日回覆
Dear Zhigang, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Renaissance Boston Waterfront Hotel.David ReddickDirector of Operations

4/10 不太好

Matthew

喜歡:住宿環境和硬體
於 2024 年 3 月住了 1 晚
Director of Operations 於 2024年3月31日回覆
Dear Matthew, Thank you for choosing to stay with us. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve.David ReddickDirector of Operations

10/10 有夠讚

Joseph

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Director of Operations 於 2024年3月30日回覆
Dear Joseph, Thank you for the wonderful rating for Renaissance Boston Waterfront Hotel. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.David ReddickDirector of Operations

10/10 有夠讚

Dana

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Director of Operations 於 2024年3月27日回覆
Dear Dana, Thank you for the perfect rating. We are glad you had a wonderful time at Renaissance Boston Waterfront Hotel. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.David Reddick,Director of Operations

10/10 有夠讚

Angelo

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Rick

喜歡:整潔度、員工素質和住宿環境和硬體
I B Happy
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Niwde,Charlotte

於 2024 年 3 月住了 2 晚
Director of Operations 於 2024年3月21日回覆
Dear Niwde, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Renaissance Boston Waterfront Hotel.David ReddickDirector of Operations

10/10 有夠讚

Michael Van

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

6/10 一般般

Jack

於 2024 年 2 月住了 3 晚
Director of Operations 於 2024年3月24日回覆
Dear Jack, Thank you for rating your stay at our hotel. We aim to make each guest feel at home; therefore, we are disappointed if we did not meet all of your expectations. We hope you will accept our apologies for any concerns you may have encountered and give us another chance to welcome you back so you can experience our hotel the way you should have on this visit.David ReddickDirector of Operations

10/10 有夠讚

Brian

喜歡:整潔度、員工素質和住宿環境和硬體
👍
於 2024 年 2 月住了 1 晚
Director of Operations 於 2024年3月1日回覆
Dear Brian, Thank you for the wonderful rating for Renaissance Boston Waterfront Hotel. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.David ReddickDirector of Operations

6/10 一般般

Sharon

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Nice amenities and location is excellent. Person I had at check in was somewhat offish (but I recognize everyone has their moments and something else could have been at play). That aside, couldn’t beat the price for a last minute, February vacation trip.
於 2024 年 2 月住了 1 晚
Director of Operations 於 2024年2月23日回覆
Dear Sharon, Thank you for choosing to stay with us and sharing your review with fellow travelers. We are glad to know you overall had a pleasant stay and that our various amenities enhanced your time with us. We also appreciate you mentioning our convenient location. That said, Please accept our apologies for the issues you experienced while checking in. We know a first impression is essential, and a friendly smile and efficient check-in is a very important step in setting the tone for a great stay. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your valuable feedback and look forward to welcoming you again for a seamless experience.David ReddickDirector of Operations

10/10 有夠讚

Lauren

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Mary

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Boston Bruins Outing
Hotel was very clean. The hotel employees/staff were very friendly. We had breakfast in the restaurant food was very good. Would stay there again.
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Michael

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Director of Operations 於 2024年2月22日回覆
Dear Michael, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Renaissance Boston Waterfront Hotel. We look forward to welcoming you back on your next visit.David ReddickDirector of Operations

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Steven

家庭旅遊
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Barbara

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Michael

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚

8/10 不錯哦

John,South Yarmouth

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Director of Operations 於 2024年1月29日回覆
Dear John, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Renaissance Boston Waterfront Hotel; we hope to see you again soon. David Reddick,Director of Operations

8/10 不錯哦

Sherri

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Pamela

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Very quiet and easy to walk to restaurants
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Diane

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Director of Operations 於 2024年1月28日回覆
Dear Diane, All of us at Renaissance Boston Waterfront Hotel appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon.David Reddick,Director of Operations

8/10 不錯哦

Mary

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great location to enjoy all Boston seaport had to offer. Shopping and restaurants all within walking distance.
於 2023 年 12 月住了 1 晚
GENERAL MANAGER 於 2024年1月23日回覆
Dear Mary, Thank you for choosing the Renaissance Boston Waterfront Hotel and for the kind review. We appreciate you mentioning how much you enjoyed our proximity to Seaport District's waterfront, an energetic hub of commerce, dining, and entertainment! Thank you again, and we hope to welcome you back soon.David Reddick,Director of Operations

10/10 有夠讚

David

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The young woman from Morocco at first desk was the most personable and greatest example of culture one could ask for. Marriott would be wise to give her a spot bonus as she represented all things good.
於 2024 年 1 月住了 1 晚