大廳

伊利諾諾默爾布盧明頓溫德姆戴斯套房飯店的評分

2.5 out of 5

評論

6.6
10 分,有夠讚;216 則評論中有 48 則" "
8 分,不錯哦;216 則評論中有 62 則" "
6 分,一般般;216 則評論中有 38 則" "
4 分,不太好;216 則評論中有 29 則" "
2 分,很糟糕;216 則評論中有 39 則" "

6.8/10

整潔度

7.6/10

員工素質

6.0/10

設施服務

6.4/10

住宿環境和硬體

6.8/10

環保程度

評論

2/10 很糟糕

JoEllen

不喜歡:整潔度、員工素質和住宿環境和硬體
After looking at the unit they rented to us, we asked to cancel our reservation because of the off-putting smell in the room. We were allowed to cancel with a refund. The carpeting and lobby furniture appears soiled. There was nothing that looked inviting. This hotel is aged and in need of cleaning and upgrading. It appears that this location is primarily used for the homeless, which is not an excuse to be as rundown as it is.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月20日回覆
Hello JoEllen,We appreciate your feedback and apologize for any inconveniences you experienced. We value all guest comments and will address your concerns with the relevant teams. Our aim is to provide a comfortable stay for all our guests and we will take steps to ensure the cleanliness and upkeep of our property meet our standards. Thank you for bringing this to our attention.

4/10 不太好

Bhaskara

不喜歡:整潔度和住宿環境和硬體
Place is dirty and restrooms are not clean
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月15日回覆
Hello Bhaskara, We appreciate your feedback and will share your comments with our housekeeping team for their attention. Our goal is to provide a clean and comfortable environment for all our guests. Thank you for bringing this to our attention.

10/10 有夠讚

michael

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月17日回覆
Hello michael,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

10/10 有夠讚

Duane

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel staff was very friendly. There is quite a bit of traffic since the hotel is near the interstate, so there is a bit of noise outside of the hotel. Overall, the stay was great.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月16日回覆
Hello Duane,We truly appreciate your positive feedback regarding our friendly staff. While we do understand that the noise from the nearby interstate can be noticeable at times, we strive to provide a comfortable stay for all our guests. We're glad to hear that you overall enjoyed your stay and we hope to have the opportunity to welcome you back in the future.

4/10 不太好

amy,cs

家庭旅遊
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
Owners are very nice Rooms need to be updated
於 2024 年 2 月住了 2 晚
Manager 於 2024年2月7日回覆
Hello amy, Thank you for your kind words about our owners. We appreciate your feedback regarding the rooms and will take it into consideration for future improvements.

10/10 有夠讚

Gina

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Good property for the price
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月6日回覆
Hello Gina,Thank you for your positive feedback on our hotel's affordability. We strive to provide the best value for our guests and are glad to hear that you found our property to be a good option in terms of price. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

10/10 有夠讚

Iuis

於 2023 年 12 月住了 1 晚
Manager 於 2024年1月20日回覆
Hello Iuis,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. Should you have any further feedback or suggestions, we would be happy to hear from you. We hope to welcome you back in the future for another enjoyable stay.

10/10 有夠讚

Jacob

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月28日回覆
Hello Jacob,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 有夠讚

Veronica

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff were very friendly and the breakfast was very nice. The room was clean and safe. The only complaint I have was the bed was awful. You could feel every spring. The surrounding area felt a little unsafe but not the hotel.
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月23日回覆
Hello Veronica,Thank you for your kind words about our friendly staff and delicious breakfast. We apologize for any discomfort you experienced with the bed and assure you that we take guest feedback seriously. While we prioritize safety within our hotel, we appreciate your feedback regarding the surrounding area as well. We value your feedback and thank you for choosing our hotel for your stay.

8/10 不錯哦

Earnest

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月16日回覆
Hello Earnest,Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear you had a positive experience. If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

8/10 不錯哦

Anthony L

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Bllomington
Good breakfast l clean older hotel. Room comfortable
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月10日回覆
Hello Anthony L,Thank you for choosing our hotel and for taking the time to share your feedback. We are pleased to hear that you enjoyed our delicious breakfast and found your room comfortable. We strive to maintain a clean and comfortable environment for our guests. We appreciate your kind words and hope to welcome you back in the future.

8/10 不錯哦

Jerry

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Manager 於 2023年12月7日回覆
Hello Jerry,Thank you for staying with us and sharing your review. We appreciate your feedback and would love to hear more about your experience. Please reach out to us directly so we can address any concerns you may have had. We hope to have the opportunity to welcome you back in the future.

2/10 很糟糕

Joe

商務旅客
不喜歡:整潔度、設施服務和住宿環境和硬體
In need of desperate upgrades my tv barely showed seems to be still on analog tv my picture wasn’t clear at all limited channels I think I had 8 bath tub had caulk in it that had dried from old repairs, it all reminded me of an old drug infested place that had barely gotten rid of the drug addicts sorry to say , if u just desperate and need last minute place to crash maybe but if u can afford to avoid please do so!
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月26日回覆
Hello Joe, We apologize for the inconveniences you experienced during your stay. We appreciate your feedback and will address these issues to ensure a better experience for our guests in the future.

6/10 一般般

William

於 2023 年 10 月住了 1 晚
Manager 於 2023年11月11日回覆
Hello William,Thank you for taking the time to share your feedback. We appreciate your comments and apologize for any inconvenience you experienced during your stay with us. Guest satisfaction is our top priority, and we will use your feedback to improve our services. If you have any further concerns, we encourage you to contact our management directly.

10/10 有夠讚

Benjamin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Friendly staff - Super clean room
Room was clean and very well kept. Only issue I had was after I returned later that evening - hallway smelled of cigarette usage, That cannot be blamed on the hotel or its staff as it didn't smell before I left. Very friendly check in. room was big. I will stay again for my trips to this area.
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月21日回覆
Hello Benjamin,Thank you for your positive feedback regarding the cleanliness of the room and friendly check-in. We apologize for any inconvenience caused by the cigarette smell in the hallway, as we strive to provide a smoke-free environment. We appreciate your understanding and look forward to welcoming

6/10 一般般

Rachel

情侶出遊
喜歡:整潔度
This is a hotel used by construction crews - it is fine but it is basic and the property reflects a lot of usage. We were there for one night and it worked, but it is an aging facility.
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月21日回覆
Hello Rachel, Thank you for your feedback. We appreciate your understanding that our property caters to a variety of guests, including construction crews. Our team is dedicated to maintaining and improving our aging facility to ensure a comfortable stay for all our guests. We hope to have you back.

2/10 很糟糕

Eva

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
They were rude
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月19日回覆
Hello Eva, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

4/10 不太好

edward

家庭旅遊
不喜歡:整潔度和客房舒適度
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月18日回覆
Hello edward,Thank you for your positive review! We appreciate your feedback and are delighted to hear that you had a great experience at our hotel. We hope to welcome you back soon!

2/10 很糟糕

Tatiana

Room was dirty, linen was just tucked in and never changed , bathroom filthy
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月16日回覆
Hello Tatiana ,Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 不太好

Anna

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月19日回覆
Hello Anna, We apologize for any inconvenience during your stay. Please let us know specific feedback so we can address any issues and improve your experience.

8/10 不錯哦

Matthew

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The only issue was with the TV. Apparently, the TV was not re-programmed after kids used the game system. I was kindly moved to another room across the hall - but I had to repack and move my things. Sound like this is a usual occurrence. You would think it would be part of a check list or something someone would check. After a long day driving, I just wanted to relax and watch a specific football game.
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月14日回覆
Hello Matthew,We apologize for the inconvenience caused by the TV issue. Our team will ensure that the reprogramming of the TVs is included in our thorough checklists to avoid similar situations in the future. We apologize for any inconvenience caused and we appreciate your understanding.

8/10 不錯哦

Erden

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月11日回覆
Hello Erden,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

6/10 一般般

paul

家庭旅遊
喜歡:員工素質
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月11日回覆
Hello paul,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

4/10 不太好

Jennifer

家庭旅遊
不喜歡:整潔度和住宿環境和硬體
Very disappointing
Room was covered in a layer of dust. Curtains did not fully close. Bathroom floor was not clean. Room smelled like stale smoke. Bathtub water initially came out brown. Shower head was terrible.
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月11日回覆
Hi Jennifer,Your review is greatly appreciated, and we are happy to have met most of your needs with our friendly services. I would like to apologize for not exceeding your expectations with our bathroom and room's condition, your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to our accommodations to ensure we offer a better experience and overall impression of our facility. I hope that you will consider staying with us again the next time you visit so that we can have another chance to provide you with a superior experience.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月10日回覆
Dear Guest,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 不錯哦

LaVerne

於 2023 年 10 月住了 1 晚
Manager 於 2023年10月5日回覆
Hello LaVerne,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

4/10 不太好

Brandon

商務旅客
喜歡:整潔度、員工素質和客房舒適度
不喜歡:住宿環境和硬體
Could be better
There was no door to the restroom and the microwave had a zip tie on the plug. I guess they didn’t want you to use a microwave. The room was clean and the staff was very efficient and friendly.
Microwave plug
Missing door
於 2023 年 9 月住了 1 晚
Manager 於 2023年10月4日回覆
Hello Brandon,Know that your voice is of tremendous importance to us and we value your comments about our staff and also our room. We hope to see you again to provide you with an exceptional level of service and hospitality.

2/10 很糟糕

Jennifer

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Manager 於 2023年10月4日回覆
Hello Jennifer, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 不錯哦

Renee

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fabulous stay.
When I arrived frustrated and tired from driving. I was greeted by a beautiful, friendly lady. She immediately changed my bad mood to a happy one! She was nice & pleasant! The room was clean and near exit for my doggie. I definitely will return, this my new go to escape place. Thank you Days Inn Bloomington, Illinois.
於 2023 年 9 月住了 2 晚
Manager 於 2023年10月1日回覆
Hello Renee,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our room. We appreciate you taking the time to share your experience.

6/10 一般般

douglas

家庭旅遊
喜歡:整潔度和住宿環境和硬體
Internet didn't work on my end of the building, not enough signal to log in. TV has Comcast, but without the local channels. That means no morning news program.
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月28日回覆
Hello douglas ,Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

8/10 不錯哦

William

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 2 晚
Manager 於 2023年9月28日回覆
Hello William,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 有夠讚

Robbie

於 2023 年 9 月住了 1 晚
Manager 於 2023年9月28日回覆
Hello Robbie,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 不錯哦

Luis

喜歡:員工素質和住宿環境和硬體
The juices offered for breakfast tasted watery.
於 2023 年 8 月住了 1 晚
Manager 於 2023年9月16日回覆
Hello Luis,Thank you for taking the time to share your comments regarding our breakfast. We hope to see you again to provide you with an exceptional level of service and hospitality.

2/10 很糟糕

Suzann

喜歡:整潔度
不喜歡:住宿環境和硬體
The air conditioning was off in our room when we arrived and it took all night for the room to cool off. The toilet handle was broken completely when we arrived and the hair dryer was broken. One bed’s mattress was the hardest bed any of us had ever seen. It didn’t have any give at all. The other was tolerable. Breakfast foods were really low quality. When I told the checkout person about the broken items, she didn’t even react, let alone apologize or make a note of it. We would definitely not return.
於 2023 年 8 月住了 1 晚
Manager 於 2023年9月1日回覆
Hello Suzann, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.

2/10 很糟糕

Ryan

於 2023 年 8 月住了 1 晚
Manager 於 2023年9月20日回覆
Hello Ryan,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 有夠讚

todd

於 2023 年 8 月住了 1 晚
Manager 於 2023年9月14日回覆
Hello todd,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

2/10 很糟糕

Oralia

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月17日回覆
Hello Oralia, It was our privilege to earn your business and we hope to host you again on your next trip.

6/10 一般般

Mark

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚
Manager 於 2023年8月7日回覆
Hello Mark, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 不錯哦

Alex

家庭旅遊
喜歡:住宿環境和硬體和客房舒適度
不喜歡:員工素質
3 stars
I would have given it 4 stars if my key cards weren’t deactivated 20 minutes prior to check out time. And instead of apologizing, the reception clerk told me that’s it’s almost 11am.
於 2023 年 7 月住了 1 晚
Manager 於 2023年8月5日回覆
Hello Alex, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice stay
Place was clean. We just spent the night and left. It was fine and the bed was comfortable.
於 2023 年 7 月住了 1 晚
Manager 於 2023年8月1日回覆
Dear Guest,Thank you for your valuable opinion regarding our bed. We hope to see you again in the future. Thank you for your valuable business.

2/10 很糟糕

Stefan

於 2023 年 7 月住了 1 晚
Manager 於 2023年7月27日回覆
Hello Stefan, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 有夠讚

Joseph

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 2 晚
Manager 於 2023年7月28日回覆
Hello Joseph,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 不錯哦

John

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Clean and close to the interstate.
於 2023 年 7 月住了 1 晚
Manager 於 2023年7月15日回覆
Hello John,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

6/10 一般般

Linda

家庭旅遊
喜歡:整潔度和員工素質
The room and facilities were clean. The walls are thin; loud neighbors were heard in our room and by others.
於 2023 年 6 月住了 1 晚
Manager 於 2023年7月4日回覆
Hello Linda, Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay

6/10 一般般

Lisa

家庭旅遊
不喜歡:整潔度和住宿環境和硬體
Totally not what was advertised online in pictures… rundown and old with no working AC except in room. Rooms had a strong cleaning product smell. No elevator and lights not working in room
於 2023 年 7 月住了 1 晚
Manager 於 2023年7月4日回覆
Hello Lisa, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

4/10 不太好

Peter,Blue Springs

家庭旅遊
不喜歡:住宿環境和硬體
The front desk rep, unprompted by us, told us they would put us close to the front desk, essentially so we could feel more safe. AC unit didn't work. Since they were fully booked, they gave us a box fan at 1 in the morning when we couldn't sleep. Room felt 'grimey'. We are asking for a credit. We could camp with no AC for $30/night. You don't book a room if the AC doesn't work. Guaranteed one or more precious occupants of this room told them it didn't work.
於 2023 年 6 月住了 1 晚
Manager 於 2023年7月4日回覆
Hello Peter, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

6/10 一般般

真實旅客

家庭旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
No elevators even though its a multi level hotel. Bathrooms were dirty. Bed linens were not true to bed size.
於 2023 年 6 月住了 1 晚
Manager 於 2023年7月4日回覆
Dear Guest, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

6/10 一般般

Katherine

於 2023 年 6 月住了 1 晚
Manager 於 2023年6月28日回覆
Hello Katherine, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 有夠讚

Rory,Bloomington

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 1 晚
Manager 於 2023年6月29日回覆
Hello Rory,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

2/10 很糟糕

Christie

於 2023 年 6 月住了 1 晚
Manager 於 2023年6月19日回覆
Hello Christie, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.