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賈納特麗景灣飯店的評分

5 out of 5
賈納特麗景灣飯店
Aaly Tokombaev Street, 21/2, Bishkek

評論

7.0

不錯哦

10 分，有夠讚；10 則評論中有 2 則" "
8 分，不錯哦；10 則評論中有 4 則" "
6 分，一般般；10 則評論中有 2 則" "
4 分，不太好；10 則評論中有 1 則" "
2 分，很糟糕；10 則評論中有 1 則" "

8.2/10

整潔度

8.0/10

員工素質

8.0/10

設施服務

7.8/10

住宿環境和硬體

8.0/10

環保程度

評論

4/10 不太好

真實旅客

情侶出遊
喜歡：設施服務和住宿環境和硬體
不喜歡：員工素質
The hotel is very nice. But the service from the staff was poor.
於 2021 年 7 月住了 2 晚

10/10 有夠讚

DAN

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent stay
Everything was excellent (conditions, cleanliness, staff, food).
於 2021 年 3 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 2 月住了 2 晚

8/10 不錯哦

Nikolai

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Отличный отель
Отличный отель. Обслуживание на высшем уровне. Одна проблема - далеко от центра
Ойбек 於 2018年4月4日回覆
Уважаемый Николай, Благодарим вас за выбор нашего отеля в качестве Вашего пребывания в Бишкеке. Да, мы находимся немного дальше от центра города, но в экологически чистом районе города. Это является одним из наших преимуществ для Гостей. Мы также рады, что вы высоко оценили наше обслуживание. Каждый наш сотрудник стремится к гостеприимству и высокому обслуживанию шахт гостей. Ещё раз благодарим вас за положительный отзыв! Будем рады вас видеть снова в нашем отеле! С уважением, Ойбек Аитбаев Директор по маркетингу Сеть отелей «Jannat»

2/10 很糟糕

Christopher

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
not a 5 star hotel at all
first of all ,this was not a 5 star hotel ,in the UK it would only be 2 star at the most. over priced at 210 US dollars a night. The room was not ready ,even though we informed them we would arrive early in the morning on Saturday , after booking room to start on Friday .The room was still not ready. The room itself very basic, no milk for coffee or tea. no safe in room ,which arrived when I requested it ,but could be picked up and moved so worthless. then at night there were terrible smells from the bathroom so we had to be moved to another room. facilities poor and not as advertised. avoid this over priced hotel . To get a taxi from hotel you had to wait at least 10 minutes. On one occasion we had breakfast in bed delivered but when food arrived it was only made for one person not the two of us. One positive thing was the staff were nice people and friendly but are not given a good hotel to work with but do their best. so overall -hugely disappointing , severely over priced, and definitely not a 5 star hotel. Will never stay there again as a result of this experience ,but as my partner lives in Bishkek I will find better ,cheaper hotels to stay at.
Oybek 於 2018年3月27日回覆
Dear Mr. Morgan, Thank you very much for choosing our hotel as your stay in Bishkek. We express our sincere apologies for the inconvenience you experienced during your stay at our hotel. Your feedback will be closely reviewed and processed so that we could avoid such cases in the futute. We also glad to hear your positive feedbacks on hospitality of our staff. This helps us better evaluate the quality of service we provide for our Guests. Please accept our apologizes for the inconveniences you had during your stay. We will take all the necessary steps to avoid such cases in the future. Looking forward to seeing you at our hotel on your next visit to Bishkek! Best regards, Oybek Aitbaev Jannat Regency

6/10 一般般

janet，salt lake city utah

喜歡：整潔度和員工素質
Nice facilities and very helpful staff
The room had a few problems but the staff was very helpful and took care of them right away.
於 2017 年 7 月住了 6 晚
Oybek 於 2017年8月16日回覆
Dear Janet, Thank You very much for Your feedback. We really appreciate it! Looking forward to seeing You again at our hotel! Best regards, Oybek Aitbaev Marketing Director

6/10 一般般

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Jannat Regency
During my stay JANNAT HOTEL is under renovation I stayed at 6th floor But in bath room, water pressure so weak, thus it was very inconvenientb to take shower. Except this everything was good

8/10 不錯哦

Jason，Sacramento, CA

喜歡：員工素質和客房舒適度
Good hotel, but needs some work
The Jannat Regency is a wonderful hotel located in southeastern Bishkek. Although it has a wonderful exterior, the interior has a few issues. Check-In - 2/5 Check-in was difficult. Had the wrong room key type, broken electronic lock (happened twice more during my stay), room wasn't cleaned from the previous occupant, and had no key for the power (you have to put a key card in a slot to have power in the room). The friendly concierge made that experience bearable. Management - 5/5 The manager was always helpful, friendly, and answered all my questions. She was truly the brightest part of the stay. Staff - 5/5 The staff are friendly, helpful, and most can speak decent English. They were always ready to assist me whenever I was in need. Housekeeping - 2/5 Staff sometimes enters the room without knocking and sometimes barely cleans. I think the sheets were changed once during my stay, and I don't think the top cover was changed at all. Most times, cleaning staff did not arrive until after 3:00 PM. Room - 3/5 Comfy bed and nice design, but wireless is spotty. TV reception also cut in and out all the time. I had to reset the cable box to get it to work again, but only from anywhere between 2 minutes and 2 hours. Check-Out - 5/5 Just had to drop off my key card, say my room, and the hotel had already arranged for a shuttle to take me and another group to the airport. Amenities - 3/5 Great breakfast buffet. Need clearer location directions for in-house amenities.

10/10 有夠讚

JayR，Kansas, USA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel for married couple
Great stay the staff was great always wanting to help me and my wife with any information we needed about the area. Food was great, breakfast was the best but the eggs were a bit overcooked i guess they do not know how to cook over medium everything was hard fried LOL! Room was very clean was there for a week and never had any troubles with the cleaning crew. Had a great view of the country from the balcony viewing the mountains what a site. Security was great felt very safe. The price was a bit high for a country that almost everything was so cheap. Only flaw i saw was there was construction behind the building kinda of a eye soar. Took many pictures of the area wish i could share them but files are so big sorry for not posting them.

8/10 不錯哦

Sam，Glasgow

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel, just a little out of town
The service, cleanliness and facilities of this hotel were all first class. The cuisine from the kitchen was excellent, it is a shame that no-one but me seemed to dine there. It is true that some of the breakfast dishes were a little far from Western tastes, but there was plenty of choice, so you could always find something to suit. The only drawback is that it is a 15-20 minute taxi-ride to the town centre. Reception are always happy to call you a taxi and advise you of the cost in advance. The view of the snow clad mountains at the edge of town was just a bonus.