「We’ve been here many times, and among a lot of the 5-star hotels we’ve stayed in HK, this is one of my favourites. Grand hyatt HK is definitely one of the best in terms of value for money! Mr Scott Lui from the club lounge is super kind to guests and makes everyone feel welcome. 」
"The services is as good as always. The receptionists and other staff are very helpful, efficient and friendly. The room is also above par: newly-renovated, clean, spacious, and with good supply of essentials. The bedding is very comfortable too. "
"Professional staff and very efficient service, great location and roomy, special thanks to their checkout reception Ariel, super friendly and helpful. Had a great stay! "