大廳休息區

柏林威斯汀大飯店的評分

柏林威斯汀大飯店
Friedrichstr. 158-164, Berlin, BE

評論

9.0

太棒了

10 分,有夠讚;1001 則評論中有 605 則" "
8 分,不錯哦;1001 則評論中有 295 則" "
6 分,一般般;1001 則評論中有 65 則" "
4 分,不太好;1001 則評論中有 16 則" "
2 分,很糟糕;1001 則評論中有 20 則" "

9.4/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

9.0/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 6 晚
WestinGrandBerlin 於 2023年6月1日回覆
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea W.

8/10 不錯哦

Rebecca

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It was a very pleasant stay at The Westin Grand.
於 2020 年 2 月住了 5 晚
WestinGrandBerlin 於 2020年3月20日回覆
Dear Rebecca,. Thank you so much for your stay and for sharing your thoughts with us. We are glad that you enjoyed your stay with us and we hope we will be your first choice again, whenever your travel bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置很好,房間寬闊,床很舒適,CP值很高
於 2019 年 10 月住了 2 晚
Elisabeth Brouwers / Duty Manager 於 2019年11月3日回覆
Dear Guest, Thank you very much for your kind feedback and we hope, to welcome you in Berlin soon again.

8/10 不錯哦

CHIAWEN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
雖然大廳跟外觀還是以前的裝潢,但房間都重新裝潢過,很摩登舒適,周圍環境很方便
於 2019 年 6 月住了 1 晚
WestinGrandBerlin 於 2019年7月15日回覆
Dear Chiawen, Thank you for choosing the Westin Grand, Berlin for your recent travels to Berlin. ommitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! The Westin Grand Berlin-Team, Andrea W.

10/10 有夠讚

Yat Ming

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置適中,質素良好
酒店質素很好,尤其是位於購物區,附近店舖餐廳林立。步行已可到達勃蘭登堡門
於 2019 年 6 月住了 3 晚
WestinGrandBerlin 於 2019年7月15日回覆
Dear Yat Ming, Without any word you let’s know, that you have had a great experience with us. Thank you so much for your stay and your great review and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

10/10 有夠讚

Jian hua

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 2 晚
WestinGrandBerlin 於 2019年7月15日回覆
Dear Jian Hua, Without any word you let’s know, that you have had a great experience with us. Thank you so much for your stay and your great review and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

8/10 不錯哦

Lina

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點適中,鄰近著名景點多,服務人員尚稱親切,旅遊觀光及購物均很方便!
座落諸多著名景點之中心,附近商店餐廳林立,旅遊觀光購物均很方便,房間茲因鄰近餐廳營業至深夜,難免會有雜音,惟其服務人員親切,提供甚佳之服務!
於 2019 年 5 月住了 2 晚

6/10 一般般

Yuk Ping

喜歡:住宿環境和硬體和客房舒適度
合理嗎?
酒店的所在地點和狀況付合預期。這次是在Hotels.com訂房的,訂房是指明要兩張單人床和高楼層。到達時,前枱稱沒有兩張單人床的房間,可以用每天多付40歐元升級至稍大的兩張單人床房間,當時也不想多計較就答允了,結果我住了最低樓層一間面向工地的房間,合理嗎?
於 2019 年 5 月住了 3 晚

10/10 有夠讚

Xuan Hung

喜歡:整潔度、員工素質和住宿環境和硬體
Sehr zufrieden 👍😊
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Hanneke

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fantastisch hotel
於 2024 年 5 月住了 3 晚
WestinGrandBerlin 於 2024年5月21日回覆
Lieber Hanneke, herzlichen Dank für Ihren Besuch und Ihre tolle Bewertung. Wir hoffen Sie bald wieder begrüßen zu dürfen - wir freuen uns auf Sie! The Westin Grand Berlin-Team, Andrea Weiner

10/10 有夠讚

Stephen,San Francisco

喜歡:整潔度、員工素質和住宿環境和硬體
n/a
於 2024 年 5 月住了 2 晚
WestinGrandBerlin 於 2024年5月16日回覆
Dear Stephen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea Weiner

10/10 有夠讚

Elke

喜歡:整潔度和員工素質
於 2024 年 5 月住了 1 晚
WeestinGrandBerlin 於 2024年5月16日回覆
Liebe Elke, vielen Dank für Ihren Besuch und auch für Ihre tolle Bewertung; sie zeigt uns, dass Sie sich wohlgefühlt haben und das ist das Wichtigste für uns. Sehr gerne sind wir auch bei Ihrem nächsten Berlin-Besuch Ihr Zuhause auf Zeit. Ihr Westin Grand Berlin-Team, Andrea Weiner

8/10 不錯哦

Sharron

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel has gym and spa but no pool
於 2024 年 5 月住了 3 晚
WestinGrandBerlin 於 2024年5月7日回覆
Dear Sharron, Thank you so much for your stay and for sharing your impressions with us. We are glad that you enjoyed your stay with us. Whenever you return to our city, we hope we will be your first choice again to enjoy the amenities of our hotel. The Westin Grand Berlin-Team, Andrea W.

10/10 有夠讚

Federico

喜歡:整潔度
於 2024 年 5 月住了 2 晚
WestinGrandBerlin 於 2024年5月16日回覆
Dear Federico Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea Weiner

8/10 不錯哦

Maria

情侶出遊
喜歡:整潔度和員工素質
Das Hotel liegt sehr günstig an der Friedrichstrasse und an Unter den Linden!
於 2024 年 4 月住了 3 晚
WestinGrandBerlin 於 2024年5月2日回覆
Sehr geehrte Maria, vielen Dank für Ihr positives Feedback! Wir freuen uns, dass Sie die zentrale Lage unseres Hotels an der Friedrichstraße und Unter den Linden genossen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, The Westin Grand Berlin, Andrea Weiner

10/10 有夠讚

William

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely loved Berlin. I'd say the central tourist areas are the best I've ever seen in Europe or North America, it is amazingly clean and well taken care of. Berlin is not overloaded with tourists. People are genuinely friendly and very helpful. The prices are a refreshing change from the crazy nonsensical costs of cities like Rome and Amsterdam. I'd advise everyone to visit soon before they catch on and raise the prices!
於 2024 年 4 月住了 5 晚
WestinGrandBerlin 於 2024年5月2日回覆
Dear William, thank you for your kind words about Berlin and your stay at The Westin Grand Berlin. We are delighted to hear that you enjoyed the central tourist areas and experienced the genuine friendliness of the people. At our hotel, we strive to provide a clean and welcoming environment for all our guests. We appreciate your feedback on the pricing, as we aim to offer a value-for-money experience. We look forward to welcoming you back soon to enjoy another fantastic stay with us. Best regards, The Westin Grand Berlin, Andrea Weiner

10/10 有夠讚

troy

喜歡:整潔度、設施服務和住宿環境和硬體
The Staff were very hospitable, the venue was was lovely and centrally located, with easy walk to all historical locations. Would highly recommend and will be staying here again in the future!
於 2024 年 4 月住了 4 晚
WestinGrandBerlin 於 2024年4月29日回覆
Dear troy, We want to thank you for sharing your experiences with us during your recent stay. Please note your feedback has been shared with the hotel team. We hope you choose to create more memories here whenever your travels bring you back to Berlin. The Westin Grand Berlin-Team, Andrea Weiner

10/10 有夠讚

Timothy

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Well located, serviced and comfortable hotel. Comments made on the basis of the upgraded room we chose.
於 2024 年 4 月住了 3 晚
WestinGrandBerlin 於 2024年4月26日回覆
Dear Timothy, thank you for your positive review. We are delighted to hear that you found our hotel well-located, serviced, and comfortable, especially in the upgraded room you chose. We look forward to welcoming you back soon. Best regards, The Westin Grand Berlin, Andrea Weiner

8/10 不錯哦

Koichi

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
WestinGrandBerlin 於 2024年4月26日回覆
Dear Koichi, Without saying a word you let us know, that you enjoyed your time spent with us. Thank you so much for your great rating; we hope to see you again in the not too distant future. The Westin Grand Berlin-Team, Andrea Weiner

8/10 不錯哦

Stephanie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
WestinGrandBerlin 於 2024年4月18日回覆
Liebe Stephanie, wie wunderbar, dass es Ihnen bei uns so gut gefallen hat. Wir danken herzlich für Ihren Besuch und auch für Ihre tolle Bewertung. Auf Ihren nächsten Besuch freuen wir uns schon heute - Ihr Westin Grand Berlin-Team, Andrea Weiner

2/10 很糟糕

Yaser,Shaab

家庭旅遊
喜歡:整潔度
不喜歡:員工素質、設施服務和住宿環境和硬體
I had raised an issue in my room whereby the heater is switched off but is still working and the room is very warm to the point you cant sleep. No one fixed the issue and I had to suffer 2 nights without proper sleep! I do not recommend this hotel as it is very outdated.
於 2024 年 4 月住了 3 晚
WestinGrandBerlin 於 2024年4月18日回覆
Dear Yaser, we sincerely apologize for the inconvenience you experienced with the heater in your room. Rest assured, we will address this matter promptly to ensure all our guests have a comfortable stay. Your feedback about the outdated facilities is duly noted, and we are continuously working on improving our services. We appreciate your review and hope to welcome you back for a much-improved experience. Warm regards, The Westin Grand Berlin, Andrea Weiner

10/10 有夠讚

Jeanette

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fabulous place to stay! The hotel is a short walk away from the very centre of the city and lots of different attractions. There are numerous restaurants close by. The hotel itself is spotlessly clean and nothing is too much trouble for members of staff. We would definitely stay here again.
於 2024 年 4 月住了 3 晚
WestinGrandBerlin 於 2024年4月16日回覆
Liebe Jeanette, vielen Dank, dass Sie sich die Zeit genommen haben, uns zu bewerten. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und die Annehmlichkeiten des Hotels geschätzt haben. Unser Team ist stets bemüht, Ihren Aufenthalt so angenehm wie möglich zu gestalten und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. The Westin Grand Berlin-Team, Andrea Weiner

10/10 有夠讚

maria antonieta

於 2024 年 4 月住了 3 晚
WestinGrandBerlin 於 2024年5月2日回覆
Dear maria antonieta, Thank you for the great review of our hotel! We are glad that you obviously enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea Weiner

6/10 一般般

Giulia

家庭旅遊
喜歡:整潔度
Sotto le aspettative. Camere belle rinnovate silenziose ma servizio pessimo. Pessimo check in check out camere pronte dalle 15.00 che poi diventano le 16.00 nessuna disponibilità verso le esigenze del cliente frigo bar vuoto deposito €.50,00 a notte per camera non si sa perché dato che il frigo è vuoto zone comuni da rinnovare camerieri che non parlano inglese insomma in decadenza per il costo che ha molto alto. La posizione e la zona ricompensano però non basta per questi costi.
於 2024 年 4 月住了 2 晚
WestinGrandBerlin 於 2024年4月10日回覆
Gentile Giulia, Grazie per aver condiviso la tua esperienza con noi. Siamo spiacenti di apprendere che il tuo soggiorno non ha soddisfatto le tue aspettative. Prendiamo nota dei tuoi commenti sul servizio e sul check-in e check-out. Ci dispiace per il ritardo nella disponibilità delle camere. Il deposito è un acconto per i servizi extra che puoi usufruire presso la nostra struttura. Questa somma verrà addebitata o accreditata al momento della partenza. Senza la registrazione di una carta di credito, dovresti pagare immediatamente anche ogni visita al ristorante. Il minibar in camera è destinato ai tuoi effetti personali, come cibi, bevande o medicinali. Tuttavia, apprezziamo i tuoi commenti sulla posizione e dintorni. Cordiali saluti, The Westin Grand Berlin, Andrea Weiner

8/10 不錯哦

michael

Es war ein sehr schöner Aufenthalt, ich komme gerne wieder.
於 2024 年 3 月住了 1 晚
WestinGrandBerlin 於 2024年3月28日回覆
Lieber Michael, herzlichen Dank für Ihr positives Feedback. Wir freuen uns schon sehr darauf, Sie bald wieder bei uns begrüßen zu dürfen. Ihr Westin Grand Berlin-Team, Andrea Weiner

10/10 有夠讚

Michelle,Raleigh

情侶出遊
喜歡:設施服務
Excellent
於 2024 年 3 月住了 3 晚
WestinGrandBerlin 於 2024年3月28日回覆
Liebe Michelle, vielen Dank für Ihr positives Feedback. Wir freuen uns, dass Sie einen ausgezeichneten Aufenthalt hatten. Ihr The Westin Grand Berlin-Team, Andrea Weiner

8/10 不錯哦

Brenda

商務旅客
喜歡:整潔度、員工素質和設施服務
Zeer vriendelijk personeel, mooi hotel, kamers zijn niet geluiddicht.
於 2024 年 2 月住了 1 晚
WestinGrandBerlin 於 2024年3月10日回覆
Dear Brenda, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea Weiner

10/10 有夠讚

Jacqui

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Friendly & Welcoming
Friendly and efficient as always. Room was spacious and clean. Lovely breakfast
於 2024 年 2 月住了 3 晚
WestinGrandBerlin 於 2024年3月10日回覆
Dear Jacqui, we are delighted to have been your chosen hotel during your recent stay in Berlin. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team and we hope you choose to create more memories with us whenever your travels bring you back to Berlin. The Westin Grand Berlin-Team, Andrea Weiner

10/10 有夠讚

Ralf

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
WestinGrandBerlin 於 2024年3月10日回覆
Lieber Ralf, ganz ohne viele Worte lassen Sie uns wissen, dass Ihr Aufenthalt bei uns großartig war. Das freut uns sehr und wir hoffen, Sie bald wieder einmal bei uns begrüßen zu dürfen. Ihr Westin Grand Berlin-Team, Andrea Weiner

10/10 有夠讚

Amiram

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 5 晚
WestinGrandBerlin 於 2024年3月10日回覆
distant future. The Westin Grand Berlin-Team, Andrea W.Dear Amriam, We thank you very much for staying with us and for your great rating. We learn from that, your sojourn was a pleasant and lovely and that is great for us! We hope you will return in the not too distant future! The Westin Grand Berlin-Team, Andrea Weiner

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect location in Berlin
Great location, freshly renovated rooms, nice breakfast and helpful and friendly staff. Will come back for sure!
於 2024 年 2 月住了 3 晚
WestinGrandBerlin 於 2024年2月7日回覆
Dear Guest, We were delighted to welcome you to The Westin Grand Berlin and we are pleased to see that you had a pleasant stay. Thank you very much and be our guest again and welcome whenever your path brings you back to Berlin! The Westin Grand Berlin-Team, Andrea Weiner

10/10 有夠讚

Lars

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Må være Berlins yndlings-hotel
En oplevelse at bo på Westin. Fantastisk arkitektur og søde mennesker. Hyggeligt at sidde i lobbyen og få en drink. Og så ligger det lige i hjertet af Berlin! Gå ikke glip af denne perle
Imponerende view, ikk?
於 2024 年 1 月住了 3 晚
WestinGrandBerlin 於 2024年1月29日回覆
Kære Lars, ja, atmosfæren på vores hotel er unik, og vores team gør alt for, at vores gæster skal føle sig hjemme. Hvor er det dejligt, at det lykkedes for dig. Mange tak for dit besøg og ikke mindst for din kommentar/anmeldelse. Det er den bedste belønning for os. Vi ser frem til dit næste besøg, og indtil da er vi dit Westin Grand Berlin-team, Andrea Weiner

8/10 不錯哦

Zoi-Linda

喜歡:整潔度、員工素質和住宿環境和硬體
Sehr gut
於 2024 年 1 月住了 1 晚
WestinGrandBerlin 於 2024年1月29日回覆
LiebeZoi-Linda, wie wunderbar, dass es Ihnen bei uns so gut gefallen hat. Wir danken herzlich für Ihren Besuch und auch für Ihre tolle Bewertung. Auf Ihren nächsten Besuch freuen wir uns schon heute - Ihr Westin Grand Berlin-Team, Andrea Weiner

10/10 有夠讚

karina

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 2 晚
WestinGrandBerlin 於 2024年1月29日回覆
Liebe karina, es genügen auch 5 von 5 Sternen und wir wissen, dass Sie einen angenehmen Aufenthalt hatten. So soll es sein, dafür geben wir alle täglich unser Bestes. Herzlichen Dank und kommen Sie bald wieder zu uns - Ihr Westin Grand Berlin-Team, Andrea Weiner

8/10 不錯哦

Stefan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Das Hotel hat eine super Lage direkt im Zentrum. Die Zimmer sind sehr schön und das Personal ebenfalls top. Leider kostet die Sauna extra und einen Pool gibt es nicht mehr. Das Frühstück ist zwar gut aber die Auswahl für den Preis viel zu gering sehr schade.
於 2024 年 1 月住了 3 晚
WestinGrandBerlin 於 2024年1月29日回覆
Lieber Stefan, für Ihren Besuch bedanken wir uns vielmals und nicht zuletzt für Ihre Bewertung. Es ist schade, dass wir Ihre Erwartungen nicht so ganz erfüllen konnten. Ihr Kommentar wird uns helfen, unseren Servicestandard kurz- oder mittelfristig zu verbessern. Sollten Sie wieder einmal in Berlin sein, sind wir gerne wieder Ihr Zuhause auf Zeit. The Westin Grand Berlin-Team, Andrea Weiner

10/10 有夠讚

Pernilla

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
WestinGrandBerlin 於 2024年1月29日回覆
Dear Pernilla, Without saying a word you let’s know that you have had a very pleasant stay with us. Thank you for rating us and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea Weiner

6/10 一般般

Paolo

喜歡:整潔度和住宿環境和硬體
於 2023 年 12 月住了 5 晚
WestinGrandBerlin 於 2024年1月29日回覆
Dear Paolo, Thank you very much for taking the time to share your valued feedback regarding your recent stay with us. I am very disappointed to see that we were not able to meet your expectations completely; unfortunately we don’t know what we could have done better, but hopefully you'll give us a second chance. With pleasure we’ll do our best for your comfortable stay. The Westin Grand Berlin-Team, Andrea Weiner

10/10 有夠讚

Kenechi

於 2024 年 1 月住了 1 晚
WestinGrandBerlin 於 2024年1月29日回覆
Dear Kenechi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea Weiner

10/10 有夠讚

Maria

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Die Zimmer des Westin sind relativ neu und bieten einen guten Komfort! Geschäfte, Museen und Öffentlicher Nahverkehr sind gut erreichbar!
於 2024 年 1 月住了 3 晚
WestinGrandBerlin 於 2024年1月22日回覆
Liebe Maria, für Ihren Besuch und Ihren Kommentar danken wir Ihnen herzlich! Wie schön, dass es Ihnen bei uns gefallen hat und wir hoffen, Sie sind auch zukünftig wieder unser Gast - Ihr Westin Grand Berlin-Team, Andrea Weiner

10/10 有夠讚

Anthony

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 13 晚
WestinGrandBerlin 於 2024年1月22日回覆
Dear Anthony, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea Weiner

10/10 有夠讚

Elodie

於 2024 年 1 月住了 3 晚
WestinGrandBerlin 於 2024年1月29日回覆
Dear Elodie, We thank you very much for staying with us and for your great rating. We learn from that, your sojourn was a pleasant and lovely and that is great for us! We hope you will return in the not too distant future! The Westin Grand Berlin-Team, Andrea Weiner

10/10 有夠讚

Patricio

於 2024 年 1 月住了 2 晚
WestinGrandBerlin 於 2024年1月22日回覆
Dear Patricio, We thank you very much for staying with us and for your great rating. We learn from that, your sojourn was a pleasant and lovely and that is great for us! We hope you will return in the not too distant future! The Westin Grand Berlin-Team, Andrea Weiner

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
WestinGrandBerlin 於 2024年1月22日回覆
Dear anonym guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea Weiner

10/10 有夠讚

Judith

情侶出遊
喜歡:員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
WestinGrand Berlin 於 2024年1月3日回覆
Dear Judith, We were delighted to welcome you to The Westin Grand Berlin and we are pleased to see that you had a pleasant stay. Thank you very much and be our guest again and welcome whenever your path leads you back to Berlin! The Westin Grand Berlin-Team, Andrea Weiner

10/10 有夠讚

Daniele

於 2023 年 12 月住了 4 晚
WestinGrandBerlin 於 2024年1月29日回覆
Daniele, it's great for us to see, how much you enjoyed your stay with us and we hope, it was not your last one! Be welcome at any time - The Westin Grand Berlin-Team, Andrea Weiner

10/10 有夠讚

Maurice Simon

情侶出遊
Well located for site seeing
於 2023 年 12 月住了 3 晚
WestinGrandBerlin 於 2024年1月2日回覆
Dear Maurice Simon, Thank you so much for your stay and for sharing your impressions with us. We are glad that you enjoyed your stay with us. Whenever you return to our city, we hope we will be your first choice again to enjoy the amenities of our hotel. The Westin Grand Berlin-Team, Andrea Weiner

10/10 有夠讚

Ian

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
WestinGrandBerlin 於 2024年2月7日回覆
Dear Ian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea Weiner

2/10 很糟糕

EUNSIL

於 2023 年 12 月住了 4 晚
WestinGrandBerlin 於 2024年1月22日回覆
Dear EUNSIL, Thank you very much for taking the time to share your valued feedback regarding your recent stay with us. I am very disappointed to see that we were not able to meet your expectations; unfortunately we don’t know what we could have done better, but may be you give us a second chance. With pleasure we’ll do our best for your comfortable stay. The Westin Grand Berlin-Team, Andrea Weiner

10/10 有夠讚

Gareth

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel, staff were very friendly and the service was excellent. Great location and the room was fresh and clean. Would certainly stay here again.
於 2023 年 12 月住了 1 晚
WestinGrandBerlin 於 2023年12月26日回覆
Dear Gareth, What a wonderful comment, which we have forwarded to our entire team! We are glad that you enjoyed your stay with us in this way and thank you for your patronage.Whenever you will be in Berlin, we would be pleased to be again your home fare away from home. But today we wish you and your familiy a Happy New Year! The Westin Grand Berlin-Team, Andrea Weiner

10/10 有夠讚

Julian

於 2023 年 12 月住了 3 晚
WestinGrandBerlin 於 2023年12月26日回覆
Dear Julian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. But first we wish you and you beloved ones a Happy New Year! The Westin Grand Berlin-Team, Andrea Weiner