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柏林麗晶飯店 - IHG 旗下飯店的評分

5 out of 5
柏林麗晶飯店 - IHG 旗下飯店
Charlottenstrasse 49, Berlin, BE

評論

9.8

好極了

10 分，有夠讚；946 則評論中有 808 則" "
8 分，不錯哦；946 則評論中有 116 則" "
6 分，一般般；946 則評論中有 16 則" "
4 分，不太好；946 則評論中有 4 則" "
2 分，很糟糕；946 則評論中有 2 則" "

9.8/10

整潔度

9.6/10

員工素質

9.6/10

設施服務

9.8/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

Chin Ju

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 10 晚
Regent Guest Service Team 於 2023年5月12日回覆
Dear Guest,Thank you for taking the time to tell us about your experience at the Regent BERLIN.Please know that your feedback is very valuable to us. We use feedback like yours to continually make changes to our brand and improve the guest experience. We hope you will give us the opportunity to serve you again in the future.Thank you again for choosing Regent!Sincerely yours,Regent Guest Service Team

10/10 有夠讚

XIAOYANG

於 2023 年 4 月住了 1 晚
Guest Service Team 於 2023年6月1日回覆
Dear guest,thank you for staying with us at Regent Hotel Berlin.See you again soon!With kind regards

8/10 不錯哦

Chin Ju

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚
Regent Guest Service Team 於 2023年5月12日回覆
Dear Guest,Thank you for taking the time to tell us about your experience at the Regent BERLIN.Please know that your feedback is very valuable to us. We use feedback like yours to continually make changes to our brand and improve the guest experience. We hope you will give us the opportunity to serve you again in the future.Thank you again for choosing Regent!Sincerely yours,Regent Guest Service Team

10/10 有夠讚

Wan Ru

於 2022 年 9 月住了 1 晚
Guest Services 於 2022年10月2日回覆
Dear guest,thank you for this fantastic review! I am very happy to read, that you enjoyed your stay at the Regent Berlin!I would be looking forward to welcoming you soon again!Sincerely,Regent Berlin

8/10 不錯哦

nancy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
大廳 房間 餐廳都很美 非常棒
大廳 房間 餐廳都很美 非常棒
於 2019 年 10 月住了 6 晚
Christian Zilinski 於 2019年10月28日回覆
非常感谢您对我们酒店的评论。我们很高兴得知您享受到愉快的住宿体验。这也是我们员工最大的骄傲，因此，您的反馈对我们而言很重要。我们期待着您的再次光临。

4/10 不太好

Kimmy

喜歡：員工素質和住宿環境和硬體
酒店員工態度囂張
於 2017 年 6 月住了 3 晚

8/10 不錯哦

KIN WA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Yi-Ling

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Meissen 下午茶之用餐環境極佳,若能使用更高級的Meissen 餐具應會更棒!!! 我希望使用的不僅是較為普通的白瓷餐具, 而是上面有手繪圖案的餐具~ 價格高一點也沒有關係的~ 另外現場演奏的鋼琴獨奏, 希望能以古典音樂為主, 而非普通的輕鬆音樂... 期待下次再訪!!!

10/10 有夠讚

ZHENGGUANG，China

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
非常好的酒店
非常好的酒店，此次出行的最满意酒店

10/10 有夠讚

Susan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel, with an excellent location making all things very walkable. Excellent, friendly staff.
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Jiaqiao，Hamburg

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Top-notch!! Perfect service!! I would give 100 Stars if there were this option :) We will definitely come back to Berlin soon and stay at Regent again!!
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Abdolreza

於 2024 年 4 月住了 3 晚

8/10 不錯哦

Jason

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Slow draining shower was the only negative
於 2024 年 4 月住了 3 晚
Regent Guest Service Team 於 2024年4月23日回覆
Dear guest,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Regent Guest Service Team

10/10 有夠讚

Steven

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Regent Guest Service Team 於 2024年4月20日回覆
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team

10/10 有夠讚

David，EAST KEW

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Brilliant convenient location, lovely huge room with all mod con, excellent friendly multilingual staff. Highly recommended.
於 2024 年 4 月住了 1 晚
Regent Guest Service Team 於 2024年4月14日回覆
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team

10/10 有夠讚

Toni

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was lovely, had my own balcony with a great view. The room was very nice and the staff were friendly and helpful
於 2024 年 3 月住了 4 晚
Regent Guest Service Team 於 2024年4月14日回覆
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team

10/10 有夠讚

Karl

喜歡：整潔度、員工素質和住宿環境和硬體
Regent Guest Service Team 於 2024年4月14日回覆
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team

8/10 不錯哦

SHIHO

於 2024 年 1 月住了 5 晚
Regent Guest Service Team 於 2024年4月14日回覆
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team

10/10 有夠讚

Pierre

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect
於 2024 年 3 月住了 1 晚
Regent Guest Service Team 於 2024年4月14日回覆
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team

10/10 有夠讚

Jean

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hôtel bien placé. Personnel très sympathique et serviable. Petit déjeuner copieux, avec un service impeccable.
於 2024 年 2 月住了 7 晚
Regent Guest Service Team 於 2024年4月14日回覆
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team

10/10 有夠讚

Alexander

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Loren，Denver

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing hotel and top notch luxury. Staff is always attentive and this what a 5 star hotel is meant to be. Location was well located for attractions and good restaurants and shopping.
於 2023 年 12 月住了 4 晚

10/10 有夠讚

David George

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Fabulous hotel in such a great location for exploring Berlin city centre.
於 2023 年 12 月住了 4 晚
Guest Service Team 於 2024年1月6日回覆
Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Service Team

10/10 有夠讚

Karen，landrum

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a wonderful suite! Very Clean , great breakfast and the staff was the best!!
於 2023 年 12 月住了 2 晚
Jacqueline Reißer 於 2023年12月14日回覆
Dear guest, thank you so much for the positive feedback! We highly appreciate your review.We hope to see you again!Best regards, Jacqueline Reißer

10/10 有夠讚

Kenneth

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent staff - good attention to detail.
於 2023 年 11 月住了 4 晚
Guest Service Team 於 2023年11月21日回覆
Dear Guest, Thank you for taking the time to tell us about your experience at Regent BERLIN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards, Guest Service Team

10/10 有夠讚

Eleonora

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice
於 2023 年 10 月住了 1 晚
Guest Service Team 於 2023年10月29日回覆
Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Service Team

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent hotel, truly 5 star. Classy, clean, everything looks new and fresh. Staff incredibly professional, great location, great bar and restaurant. Had drinks a few nights at the bar, and food. Everything is reasonably priced for a hotel of this quality. Highly recommend. Will definitely stay here again.
於 2023 年 10 月住了 6 晚
Guest Service Team 於 2023年10月29日回覆
Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Service Team

10/10 有夠讚

Marina

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel in perfect condition. Very comfortable and good size room. Excellent location. Walking distance to main attraction. Big choice of the restaurants around the hotel. Personal in the hotel are very friendly and helpful. We really enjoyed our stay at Regent Berlin. Thank you everyone for keeping Regent so beautiful and charming
於 2023 年 10 月住了 8 晚
Regent Guest Service Team 於 2023年10月12日回覆
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team

10/10 有夠讚

Victoria

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
There is nothing i did not like about this property. The staff and amenities were wonderful. Could not have asked for anything better!!!
Regent Guest Service Team 於 2023年9月27日回覆
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team

10/10 有夠讚

Rachel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel in a very central location. Expensive but worth it.
於 2023 年 9 月住了 3 晚
Regent Guest Service Team 於 2023年9月24日回覆
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team

10/10 有夠讚

Peter

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very comfortable, great location, super staff. Would throughly recommend this hotel.
於 2023 年 9 月住了 6 晚
Regent Guest Service Team 於 2023年9月22日回覆
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team

10/10 有夠讚

William

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was the best hotel EVER. Very friendly, professional staff - everyone. Beautiful property. Excellent food and wine. Rented bicycles - excellent condition. Turn down service, often with a treat. We'll be back!!
於 2023 年 9 月住了 5 晚
Regent Guest Service Team 於 2023年9月22日回覆
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team

8/10 不錯哦

Irene

於 2023 年 8 月住了 4 晚
Regent Guest Service Team 於 2023年9月12日回覆
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team

10/10 有夠讚

Cary

於 2023 年 8 月住了 1 晚
Regent Guest Service Team 於 2023年9月22日回覆
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team

10/10 有夠讚

Wally，Madison

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 8 月住了 6 晚
Regent Guest Service Team 於 2023年9月22日回覆
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team

10/10 有夠讚

John

喜歡：整潔度、員工素質和住宿環境和硬體
Absolutely excellent Staff friendly, helpful and cheerful Room impeccable; clean and roomy with excellent bathroom. Super comfortable bed and temperature Breakfast the best I’ve had in a hotel. Very quiet. Location super in Berlin - right in Unter see Kunden near all major museums and the lovely Old Town. Steps from subway I go to Berlin every summer and have stayed at 3-4 top hotels but will make this my home for all future visits.
於 2023 年 8 月住了 8 晚
Regent Guest Service Team 於 2023年8月31日回覆
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team

10/10 有夠讚

Charis

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 3 晚
Regent Guest Service Team 於 2023年9月22日回覆
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Center

10/10 有夠讚

Syed Mahmood

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I was pleasantly surprised at the condition of the hotel. Very clean. The check in process was quick. The staff were very friendly and attentive. The sites I wanted to visit were a short walk away. I was overall very pleased with the experience.
於 2023 年 8 月住了 3 晚
Regent Guest Service Team 於 2023年8月24日回覆
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team

10/10 有夠讚

Rainer

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 2 晚
Regent Guest Service Team 於 2023年8月20日回覆
Sehr geehrter Gast,vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Regent Guest Service Team

10/10 有夠讚

Xavier

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was amazing with a large and comfortable bathroom. The breakfast options are extensive and of high quality. The service was fantastic. Room was kept very tidy. I had a book on my nightstand and they gave me a bookmark for it. Halfway through my stay I got a few chocolates.
於 2023 年 8 月住了 5 晚
Regent Guest Service Team 於 2023年8月14日回覆
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team

10/10 有夠讚

michelle

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wow, just wow - nicest of the hotels for this trip
My absolute favorite hotel of all the hotels we stayed in (15) for this trip. If the other hotels claimed to be 5 stars, this would be a 6 star. I loved the way the room was decorated, the way the hotel was decorated and all the amenities. Staff was super nice also.
於 2023 年 7 月住了 2 晚
Regent Guest Service Team 於 2023年8月11日回覆
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team

10/10 有夠讚

Sean

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Amazing
於 2023 年 8 月住了 3 晚
Regent Guest Service Team 於 2023年8月11日回覆
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team

10/10 有夠讚

Sonya

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service, great location!
於 2023 年 7 月住了 2 晚
Guest Service Team 於 2023年8月7日回覆
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Service Team

10/10 有夠讚

Alan

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
I cannot recommend the Regent highly enough. The staff were so welcoming and friendly, and the hotel represents amazing value for money considering the location and five star facilities, and the hotel is veritably worth its five star rating. Our room was wonderful and the bathroom was pure luxury. Breakfast was first class and the bar and terrace are beautiful. Cost from airport was 60euros by taxi and with how wonderful the staff were, would say it’s one of the best hotels I have stayed on and will definitely be going back.
於 2023 年 8 月住了 3 晚
Guest Service Team 於 2023年8月7日回覆
Dear Guest,Thank you so much for the amazing review of our hotel. We are very happy to hear you enjoyed your stay with us so much. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Service Team

10/10 有夠讚

Thomas

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Quality at every turn.
於 2023 年 7 月住了 3 晚
Martina 於 2023年7月25日回覆
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Martina A. Front Office Supervisor

10/10 有夠讚

Michael Kenneth

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 3 晚
Guest Services 於 2023年7月23日回覆
Dear guest,thank you so much for such a wonderful feedback! I am more than happy to read, that you enjoyed your stay at the Regent Berlin!I would be looking forward to welcoming you soon again!Sincerely,Guest Service Team

10/10 有夠讚

Victor

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Absolutely beautiful and excellent staff
This place was stunning. The lobby, the rooms, everything. From the outside of the building you can’t tell how beautiful it is inside but the pictures inside are accurate. It’s a legitimate 5 star hotel. Service and staff were wonderful. Included/paid for breakfast was excellent. Full menu and more. Location was right next to many nice restaurants and close to almost everything you want to see in Berlin. This was our favorite hotel on a 3 week trip. It was quiet except for the heavy doors closing (either staff or other guests). They have a hinge slider to keep it from slamming immediately shut. However it releases right before the door closes and makes a loud bang that shakes the walls of the adjacent rooms. If they could adjust those to let the door quietly close that would be perfection. Outside of that it was a wonderful place and I fully recommend it.
於 2023 年 7 月住了 5 晚
Regent Guest Service Team 於 2023年7月19日回覆
Dear Victor,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team

10/10 有夠讚

Theresa

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent all around!
於 2023 年 6 月住了 3 晚
Regent Berlin 於 2023年6月26日回覆
Dear Theresa,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team

10/10 有夠讚

Christine

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff was exceptional. Our stay included a great breakfast. Hotel is beautiful and in a lovely area with lots of dining options.
於 2023 年 6 月住了 3 晚
Regent Berlin 於 2023年6月16日回覆
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team