2/10 很糟糕
Aine
商務旅客
2024年5月31日
喜歡:設施服務和住宿環境和硬體
不喜歡:員工素質
Staff in the property were helpful. Check in time is 3pm as per emails I received and the website however I was told when I got to the property by customer services that I had to wait to 4 to receive the code to check in which wasn’t ideal but ok. Then it was 4:30 and I had yet to receive a code so I rang again to be told actually it’ll be 5 before I could check in. Not acceptable as I already was going to be late for my plans. Luckily I found a local number in one email which put me through directly to someone at the property and this was sorted for 4:50. I then was given the wrong code for my room. And finally the blind for the skylight was useless so not a great sleep at all.
Aine
於 2024 年 5 月住了 1 晚