Worst 5 star hotel I’ve ever been to. I stayed in room 604 and I just checked out by myself leaving the keys on the front desk because all the employees standing around acting like they own the hotel. Spent so much money to be treated like garbage. I was in line since 11:30 am to be on time for my checkout and no one wanted to help me. As soon as I walked up right in front of the employee who seemed was free like the rest of the employees , he just walks away through the back door and never returned while all the employees are staring but not helping. As soon as someone comes behind me they go ahead and grab their bags and help them . I thought this hotel was supposed to be lgbt friendly . They are lucky I don’t post photos of the mold in their bathroom . Constantly getting the W business through word of mouth but I will never recommend this hotel again.